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The differences between senior customer care specialists and senior account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer care specialist and a senior account specialist. Additionally, a senior account specialist has an average salary of $68,185, which is higher than the $35,288 average annual salary of a senior customer care specialist.
The top three skills for a senior customer care specialist include inbound calls, HIPAA and SR. The most important skills for a senior account specialist are patients, healthcare, and account management.
| Senior Customer Care Specialist | Senior Account Specialist | |
| Yearly salary | $35,288 | $68,185 |
| Hourly rate | $16.97 | $32.78 |
| Growth rate | -4% | -8% |
| Number of jobs | 196,995 | 103,476 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 65% |
| Average age | 40 | 46 |
| Years of experience | 12 | 12 |
Senior customer care specialists and senior account specialists have different pay scales, as shown below.
| Senior Customer Care Specialist | Senior Account Specialist | |
| Average salary | $35,288 | $68,185 |
| Salary range | Between $25,000 And $48,000 | Between $46,000 And $100,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Connecticut |
| Best paying company | - | AbbVie |
| Best paying industry | - | Pharmaceutical |
There are a few differences between a senior customer care specialist and a senior account specialist in terms of educational background:
| Senior Customer Care Specialist | Senior Account Specialist | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between senior customer care specialists' and senior account specialists' demographics:
| Senior Customer Care Specialist | Senior Account Specialist | |
| Average age | 40 | 46 |
| Gender ratio | Male, 32.0% Female, 68.0% | Male, 37.4% Female, 62.6% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 6.2% White, 55.1% American Indian and Alaska Native, 0.7% | Black or African American, 14.0% Unknown, 4.0% Hispanic or Latino, 17.5% Asian, 3.6% White, 60.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |