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The differences between senior field technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field technician and a senior support technician. Additionally, a senior support technician has an average salary of $74,459, which is higher than the $51,329 average annual salary of a senior field technician.
The top three skills for a senior field technician include customer satisfaction, customer service and asphalt. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.
| Senior Field Technician | Senior Support Technician | |
| Yearly salary | $51,329 | $74,459 |
| Hourly rate | $24.68 | $35.80 |
| Growth rate | 9% | 10% |
| Number of jobs | 88,582 | 113,499 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 37% | Bachelor's Degree, 48% |
| Average age | 38 | 42 |
| Years of experience | 2 | 2 |
A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.
A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.
Senior field technicians and senior support technicians have different pay scales, as shown below.
| Senior Field Technician | Senior Support Technician | |
| Average salary | $51,329 | $74,459 |
| Salary range | Between $32,000 And $81,000 | Between $48,000 And $114,000 |
| Highest paying City | - | Durham, NC |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | Pacira BioSciences |
| Best paying industry | - | Technology |
There are a few differences between a senior field technician and a senior support technician in terms of educational background:
| Senior Field Technician | Senior Support Technician | |
| Most common degree | Associate Degree, 37% | Bachelor's Degree, 48% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior field technicians' and senior support technicians' demographics:
| Senior Field Technician | Senior Support Technician | |
| Average age | 38 | 42 |
| Gender ratio | Male, 92.5% Female, 7.5% | Male, 78.4% Female, 21.6% |
| Race ratio | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |