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Senior manager vs engagement manager

The differences between senior managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior manager, becoming an engagement manager takes usually requires 6-8 years. Additionally, a senior manager has an average salary of $118,906, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for a senior manager include analytics, project management and portfolio. The most important skills for an engagement manager are project management, analytics, and customer service.

Senior manager vs engagement manager overview

Senior ManagerEngagement Manager
Yearly salary$118,906$112,413
Hourly rate$57.17$54.04
Growth rate6%16%
Number of jobs372,801166,237
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 70%
Average age4447
Years of experience68

What does a senior manager do?

A senior manager is responsible for directing the overall efficiency of business operations. Senior managers monitor the performance of the staff, improve operational strategies, identify business opportunities, allocate budgets and resources, present reports to senior management, set goals to drive results on increasing the company's revenues and profitability. Senior managers must coordinate with various operations departments to maintain good feedback for the company, meeting client's expectations, and delivering the best results. They should have excellent communication and leadership skills to handle team members, as well as managing their needs and concerns.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Senior manager vs engagement manager salary

Senior managers and engagement managers have different pay scales, as shown below.

Senior ManagerEngagement Manager
Average salary$118,906$112,413
Salary rangeBetween $86,000 And $163,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateNew JerseyNew York
Best paying companyCornerstone ResearchL.E.K. Consulting
Best paying industryProfessionalProfessional

Differences between senior manager and engagement manager education

There are a few differences between a senior manager and an engagement manager in terms of educational background:

Senior ManagerEngagement Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaCarnegie Mellon University

Senior manager vs engagement manager demographics

Here are the differences between senior managers' and engagement managers' demographics:

Senior ManagerEngagement Manager
Average age4447
Gender ratioMale, 67.5% Female, 32.5%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage10%11%

Differences between senior manager and engagement manager duties and responsibilities

Senior manager example responsibilities.

  • Lead ISO project to achieve ISO compliance for the organization.
  • Implement a PeopleSoft Financials system and lead the integration team.
  • Manage the VMS, UNIX and NT operating systems and hardware.
  • Manage multiple trading application development and integration projects for TT's API customers.
  • Work with internal and external audit to manage SOX controls testing, compliance issues and corrective actions.
  • Coordinate and manage the monthly and quarterly close process, including quarterly check list for SOX compliance.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Senior manager vs engagement manager skills

Common senior manager skills
  • Analytics, 9%
  • Project Management, 6%
  • Portfolio, 5%
  • Business Development, 4%
  • Professional Development, 4%
  • Healthcare, 3%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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