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The differences between senior managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior manager, becoming an engagement manager takes usually requires 6-8 years. Additionally, a senior manager has an average salary of $118,906, which is higher than the $112,413 average annual salary of an engagement manager.
The top three skills for a senior manager include analytics, project management and portfolio. The most important skills for an engagement manager are project management, analytics, and customer service.
| Senior Manager | Engagement Manager | |
| Yearly salary | $118,906 | $112,413 |
| Hourly rate | $57.17 | $54.04 |
| Growth rate | 6% | 16% |
| Number of jobs | 372,801 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Average age | 44 | 47 |
| Years of experience | 6 | 8 |
A senior manager is responsible for directing the overall efficiency of business operations. Senior managers monitor the performance of the staff, improve operational strategies, identify business opportunities, allocate budgets and resources, present reports to senior management, set goals to drive results on increasing the company's revenues and profitability. Senior managers must coordinate with various operations departments to maintain good feedback for the company, meeting client's expectations, and delivering the best results. They should have excellent communication and leadership skills to handle team members, as well as managing their needs and concerns.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Senior managers and engagement managers have different pay scales, as shown below.
| Senior Manager | Engagement Manager | |
| Average salary | $118,906 | $112,413 |
| Salary range | Between $86,000 And $163,000 | Between $84,000 And $150,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Cornerstone Research | L.E.K. Consulting |
| Best paying industry | Professional | Professional |
There are a few differences between a senior manager and an engagement manager in terms of educational background:
| Senior Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Carnegie Mellon University |
Here are the differences between senior managers' and engagement managers' demographics:
| Senior Manager | Engagement Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 67.5% Female, 32.5% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 11% |