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The differences between senior managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior manager and an operations support manager. Additionally, a senior manager has an average salary of $118,906, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a senior manager include analytics, project management and portfolio. The most important skills for an operations support manager are customer service, project management, and human resources.
| Senior Manager | Operations Support Manager | |
| Yearly salary | $118,906 | $79,730 |
| Hourly rate | $57.17 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 372,801 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A senior manager is responsible for directing the overall efficiency of business operations. Senior managers monitor the performance of the staff, improve operational strategies, identify business opportunities, allocate budgets and resources, present reports to senior management, set goals to drive results on increasing the company's revenues and profitability. Senior managers must coordinate with various operations departments to maintain good feedback for the company, meeting client's expectations, and delivering the best results. They should have excellent communication and leadership skills to handle team members, as well as managing their needs and concerns.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Senior managers and operations support managers have different pay scales, as shown below.
| Senior Manager | Operations Support Manager | |
| Average salary | $118,906 | $79,730 |
| Salary range | Between $86,000 And $163,000 | Between $47,000 And $133,000 |
| Highest paying City | San Francisco, CA | San Bruno, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Cornerstone Research | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between a senior manager and an operations support manager in terms of educational background:
| Senior Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between senior managers' and operations support managers' demographics:
| Senior Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 67.5% Female, 32.5% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |