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Senior software manager vs senior service manager

The differences between senior software managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior software manager and a senior service manager. Additionally, a senior software manager has an average salary of $145,610, which is higher than the $129,065 average annual salary of a senior service manager.

The top three skills for a senior software manager include software development, java and cycle management. The most important skills for a senior service manager are project management, client relationships, and business development.

Senior software manager vs senior service manager overview

Senior Software ManagerSenior Service Manager
Yearly salary$145,610$129,065
Hourly rate$70.00$62.05
Growth rate16%16%
Number of jobs139,282200,790
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a senior software manager do?

A senior software manager leads a testing team. They are responsible for counseling junior staff, managing resources, conducting software testing, and ensuring quality standards are met. This position requires someone who is resourceful and dynamic. They must also hold an advanced degree.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Senior software manager vs senior service manager salary

Senior software managers and senior service managers have different pay scales, as shown below.

Senior Software ManagerSenior Service Manager
Average salary$145,610$129,065
Salary rangeBetween $107,000 And $197,000Between $92,000 And $179,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyeBayNVIDIA
Best paying industryProfessionalProfessional

Differences between senior software manager and senior service manager education

There are a few differences between a senior software manager and a senior service manager in terms of educational background:

Senior Software ManagerSenior Service Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 68%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Senior software manager vs senior service manager demographics

Here are the differences between senior software managers' and senior service managers' demographics:

Senior Software ManagerSenior Service Manager
Average age4747
Gender ratioMale, 79.5% Female, 20.5%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 5.7% Unknown, 5.1% Hispanic or Latino, 8.6% Asian, 20.4% White, 60.0% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior software manager and senior service manager duties and responsibilities

Senior software manager example responsibilities.

  • Lead the transition to cloud using AWS and WSO2.
  • Manage and oversee all QA and UAT environments, coordinate release schedule with release team.
  • Manage a team of 7 engineers to draft technical requirements, develop UI flows and complete operator compliance specifications.
  • Manage and routinely update application SharePoint site.
  • Service workstation software are developed in Java and plugging into infrastructure applications (C++ applications) with JNI interface.
  • Support for the ERP software application and integrate technologies, Unix system administration, Microsoft NT/SQL database system administration support
  • Show more

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
  • Show more

Senior software manager vs senior service manager skills

Common senior software manager skills
  • Software Development, 14%
  • Java, 11%
  • Cycle Management, 9%
  • Cloud, 7%
  • Project Management, 6%
  • Product Development, 3%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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