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Senior support analyst vs certified medical technician

The differences between senior support analysts and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior support analyst, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a senior support analyst has an average salary of $106,946, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a senior support analyst include database, java and linux. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Senior support analyst vs certified medical technician overview

Senior Support AnalystCertified Medical Technician
Yearly salary$106,946$38,859
Hourly rate$51.42$18.68
Growth rate10%5%
Number of jobs108,193164,424
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 28%
Average age4244
Years of experience212

What does a senior support analyst do?

A senior support analyst works at an IT company to help users troubleshoot software and hardware related problems. As a senior analyst, they usually have some supervisory responsibilities, and they are in charge of helpdesk support or technical support team. The job responsibilities involve communicating with existing users and clients having problems using the company's software or hardware in the way for which it was intended. They assist the user in working or fixing the issue through a series of guided steps and help to design and modify these troubleshooting steps or guidelines as required.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Senior support analyst vs certified medical technician salary

Senior support analysts and certified medical technicians have different pay scales, as shown below.

Senior Support AnalystCertified Medical Technician
Average salary$106,946$38,859
Salary rangeBetween $79,000 And $143,000Between $28,000 And $53,000
Highest paying CityRedmond, WADenton, TX
Highest paying stateWashingtonAlaska
Best paying companyMayo ClinicFavorite Healthcare Staffing
Best paying industryFinanceHealth Care

Differences between senior support analyst and certified medical technician education

There are a few differences between a senior support analyst and a certified medical technician in terms of educational background:

Senior Support AnalystCertified Medical Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Connecticut

Senior support analyst vs certified medical technician demographics

Here are the differences between senior support analysts' and certified medical technicians' demographics:

Senior Support AnalystCertified Medical Technician
Average age4244
Gender ratioMale, 69.8% Female, 30.2%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 12.4% White, 54.3% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between senior support analyst and certified medical technician duties and responsibilities

Senior support analyst example responsibilities.

  • Maintain communication with management regarding performance metrics and achieve SLA's.
  • Manage client expectations, ensuring timely resolution and business- friendly updates to meet establish SLA and maintain client satisfaction.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Perform on-site service calls and troubleshot Citrix environment issues.
  • Remedy to log service calls and update ticket information.
  • Develop Unix shell scripts and PL/SQL procedures to transfer data across databases.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Senior support analyst vs certified medical technician skills

Common senior support analyst skills
  • Database, 21%
  • Java, 19%
  • Linux, 18%
  • Customer Issues, 12%
  • Troubleshoot, 3%
  • Technical Support, 3%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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