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The differences between senior support analysts and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior support analyst and a network support analyst. Additionally, a senior support analyst has an average salary of $106,946, which is higher than the $83,921 average annual salary of a network support analyst.
The top three skills for a senior support analyst include database, java and linux. The most important skills for a network support analyst are troubleshoot, switches, and routers.
| Senior Support Analyst | Network Support Analyst | |
| Yearly salary | $106,946 | $83,921 |
| Hourly rate | $51.42 | $40.35 |
| Growth rate | 10% | 5% |
| Number of jobs | 108,193 | 118,825 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 53% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A senior support analyst works at an IT company to help users troubleshoot software and hardware related problems. As a senior analyst, they usually have some supervisory responsibilities, and they are in charge of helpdesk support or technical support team. The job responsibilities involve communicating with existing users and clients having problems using the company's software or hardware in the way for which it was intended. They assist the user in working or fixing the issue through a series of guided steps and help to design and modify these troubleshooting steps or guidelines as required.
Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.
Senior support analysts and network support analysts have different pay scales, as shown below.
| Senior Support Analyst | Network Support Analyst | |
| Average salary | $106,946 | $83,921 |
| Salary range | Between $79,000 And $143,000 | Between $54,000 And $128,000 |
| Highest paying City | Redmond, WA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Mayo Clinic | Meta |
| Best paying industry | Finance | Technology |
There are a few differences between a senior support analyst and a network support analyst in terms of educational background:
| Senior Support Analyst | Network Support Analyst | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 53% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Massachusetts Institute of Technology |
Here are the differences between senior support analysts' and network support analysts' demographics:
| Senior Support Analyst | Network Support Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 69.8% Female, 30.2% | Male, 84.3% Female, 15.7% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 12.4% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |