Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior support analysts and senior systems analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior support analyst, becoming a senior systems analyst takes usually requires 4-6 years. Additionally, a senior support analyst has an average salary of $106,946, which is higher than the $82,717 average annual salary of a senior systems analyst.
The top three skills for a senior support analyst include database, java and linux. The most important skills for a senior systems analyst are project management, java, and sql server.
| Senior Support Analyst | Senior Systems Analyst | |
| Yearly salary | $106,946 | $82,717 |
| Hourly rate | $51.42 | $39.77 |
| Growth rate | 10% | 9% |
| Number of jobs | 108,193 | 154,569 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 67% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
A senior support analyst works at an IT company to help users troubleshoot software and hardware related problems. As a senior analyst, they usually have some supervisory responsibilities, and they are in charge of helpdesk support or technical support team. The job responsibilities involve communicating with existing users and clients having problems using the company's software or hardware in the way for which it was intended. They assist the user in working or fixing the issue through a series of guided steps and help to design and modify these troubleshooting steps or guidelines as required.
A senior systems analyst is responsible for analyzing IT systems and networks, modifying existing systems for better optimization, and designing efficient technology systems from clients' specifications and business needs. Senior systems analysts regularly inspect the performance of the system networks, ensuring its efficiency and accuracy to support daily operations. They perform troubleshooting, upgrade network infrastructures, and maintain the highest security of the database. A senior systems analyst must have excellent knowledge of the technology industry and a strong command of system languages to mitigate system complexities and improve network processes.
Senior support analysts and senior systems analysts have different pay scales, as shown below.
| Senior Support Analyst | Senior Systems Analyst | |
| Average salary | $106,946 | $82,717 |
| Salary range | Between $79,000 And $143,000 | Between $63,000 And $107,000 |
| Highest paying City | Redmond, WA | Sunnyvale, CA |
| Highest paying state | Washington | California |
| Best paying company | Mayo Clinic | Credit Karma |
| Best paying industry | Finance | Health Care |
There are a few differences between a senior support analyst and a senior systems analyst in terms of educational background:
| Senior Support Analyst | Senior Systems Analyst | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 67% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior support analysts' and senior systems analysts' demographics:
| Senior Support Analyst | Senior Systems Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 69.8% Female, 30.2% | Male, 72.2% Female, 27.8% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 12.4% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |