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Senior system support analyst vs application support analyst

The differences between senior system support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior system support analyst, becoming an application support analyst takes usually requires 1-2 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $85,220 average annual salary of a senior system support analyst.

The top three skills for a senior system support analyst include application support, desktop and sql server. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Senior system support analyst vs application support analyst overview

Senior System Support AnalystApplication Support Analyst
Yearly salary$85,220$92,078
Hourly rate$40.97$44.27
Growth rate9%10%
Number of jobs126,014173,440
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4342
Years of experience62

Senior system support analyst vs application support analyst salary

Senior system support analysts and application support analysts have different pay scales, as shown below.

Senior System Support AnalystApplication Support Analyst
Average salary$85,220$92,078
Salary rangeBetween $68,000 And $105,000Between $67,000 And $125,000
Highest paying CityFolsom, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyNational Grid plcMeta
Best paying industryFinanceFinance

Differences between senior system support analyst and application support analyst education

There are a few differences between a senior system support analyst and an application support analyst in terms of educational background:

Senior System Support AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior system support analyst vs application support analyst demographics

Here are the differences between senior system support analysts' and application support analysts' demographics:

Senior System Support AnalystApplication Support Analyst
Average age4342
Gender ratioMale, 76.1% Female, 23.9%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior system support analyst and application support analyst duties and responsibilities

Senior system support analyst example responsibilities.

  • Train team to manage Linux systems thru new GUI interface.
  • Develop and alter UNIX scripts to streamline and promote efficiency, automate system processes, and increase system availability.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide backup and restore solution for VMware servers.
  • Upgrade credit card processing software to meet VPN requirements.
  • Utilize experienced in IPX/SPX, TCP/IP, and NETBUI configurations.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Senior system support analyst vs application support analyst skills

Common senior system support analyst skills
  • Application Support, 7%
  • Desktop, 6%
  • SQL Server, 5%
  • Technical Support, 5%
  • Java, 4%
  • Unix, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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