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Senior system support analyst vs senior support analyst

The differences between senior system support analysts and senior support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior system support analyst, becoming a senior support analyst takes usually requires 1-2 years. Additionally, a senior support analyst has an average salary of $106,946, which is higher than the $85,220 average annual salary of a senior system support analyst.

The top three skills for a senior system support analyst include application support, desktop and sql server. The most important skills for a senior support analyst are database, java, and linux.

Senior system support analyst vs senior support analyst overview

Senior System Support AnalystSenior Support Analyst
Yearly salary$85,220$106,946
Hourly rate$40.97$51.42
Growth rate9%10%
Number of jobs126,014108,193
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 62%
Average age4342
Years of experience62

Senior system support analyst vs senior support analyst salary

Senior system support analysts and senior support analysts have different pay scales, as shown below.

Senior System Support AnalystSenior Support Analyst
Average salary$85,220$106,946
Salary rangeBetween $68,000 And $105,000Between $79,000 And $143,000
Highest paying CityFolsom, CARedmond, WA
Highest paying stateCaliforniaWashington
Best paying companyNational Grid plcMayo Clinic
Best paying industryFinanceFinance

Differences between senior system support analyst and senior support analyst education

There are a few differences between a senior system support analyst and a senior support analyst in terms of educational background:

Senior System Support AnalystSenior Support Analyst
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior system support analyst vs senior support analyst demographics

Here are the differences between senior system support analysts' and senior support analysts' demographics:

Senior System Support AnalystSenior Support Analyst
Average age4342
Gender ratioMale, 76.1% Female, 23.9%Male, 69.8% Female, 30.2%
Race ratioBlack or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 12.4% White, 54.3% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior system support analyst and senior support analyst duties and responsibilities

Senior system support analyst example responsibilities.

  • Train team to manage Linux systems thru new GUI interface.
  • Develop and alter UNIX scripts to streamline and promote efficiency, automate system processes, and increase system availability.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide backup and restore solution for VMware servers.
  • Upgrade credit card processing software to meet VPN requirements.
  • Utilize experienced in IPX/SPX, TCP/IP, and NETBUI configurations.
  • Show more

Senior support analyst example responsibilities.

  • Maintain communication with management regarding performance metrics and achieve SLA's.
  • Manage client expectations, ensuring timely resolution and business- friendly updates to meet establish SLA and maintain client satisfaction.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Perform on-site service calls and troubleshot Citrix environment issues.
  • Remedy to log service calls and update ticket information.
  • Develop Unix shell scripts and PL/SQL procedures to transfer data across databases.
  • Show more

Senior system support analyst vs senior support analyst skills

Common senior system support analyst skills
  • Application Support, 7%
  • Desktop, 6%
  • SQL Server, 5%
  • Technical Support, 5%
  • Java, 4%
  • Unix, 4%
Common senior support analyst skills
  • Database, 21%
  • Java, 19%
  • Linux, 18%
  • Customer Issues, 12%
  • Troubleshoot, 3%
  • Technical Support, 3%

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