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Senior system support analyst vs technical support senior engineer

The differences between senior system support analysts and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior system support analyst, becoming a technical support senior engineer takes usually requires 1-2 years. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $85,220 average annual salary of a senior system support analyst.

The top three skills for a senior system support analyst include application support, desktop and sql server. The most important skills for a technical support senior engineer are java, linux, and customer service.

Senior system support analyst vs technical support senior engineer overview

Senior System Support AnalystTechnical Support Senior Engineer
Yearly salary$85,220$107,429
Hourly rate$40.97$51.65
Growth rate9%10%
Number of jobs126,014183,916
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 64%
Average age4342
Years of experience62

Senior system support analyst vs technical support senior engineer salary

Senior system support analysts and technical support senior engineers have different pay scales, as shown below.

Senior System Support AnalystTechnical Support Senior Engineer
Average salary$85,220$107,429
Salary rangeBetween $68,000 And $105,000Between $82,000 And $140,000
Highest paying CityFolsom, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyNational Grid plcPayPal
Best paying industryFinanceTelecommunication

Differences between senior system support analyst and technical support senior engineer education

There are a few differences between a senior system support analyst and a technical support senior engineer in terms of educational background:

Senior System Support AnalystTechnical Support Senior Engineer
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 64%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Senior system support analyst vs technical support senior engineer demographics

Here are the differences between senior system support analysts' and technical support senior engineers' demographics:

Senior System Support AnalystTechnical Support Senior Engineer
Average age4342
Gender ratioMale, 76.1% Female, 23.9%Male, 86.7% Female, 13.3%
Race ratioBlack or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2%Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior system support analyst and technical support senior engineer duties and responsibilities

Senior system support analyst example responsibilities.

  • Train team to manage Linux systems thru new GUI interface.
  • Develop and alter UNIX scripts to streamline and promote efficiency, automate system processes, and increase system availability.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide backup and restore solution for VMware servers.
  • Upgrade credit card processing software to meet VPN requirements.
  • Utilize experienced in IPX/SPX, TCP/IP, and NETBUI configurations.
  • Show more

Technical support senior engineer example responsibilities.

  • Manage releases of all front-end applications to Citrix farm.
  • Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
  • Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
  • Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
  • Show more

Senior system support analyst vs technical support senior engineer skills

Common senior system support analyst skills
  • Application Support, 7%
  • Desktop, 6%
  • SQL Server, 5%
  • Technical Support, 5%
  • Java, 4%
  • Unix, 4%
Common technical support senior engineer skills
  • Java, 7%
  • Linux, 6%
  • Customer Service, 5%
  • Azure, 5%
  • Customer Satisfaction, 5%
  • Troubleshoot, 4%

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