Service advocate contact vs advocate

The differences between service advocate contacts and advocates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service advocate contact and an advocate. Additionally, an advocate has an average salary of $39,497, which is higher than the $35,005 average annual salary of a service advocate contact.

The top three skills for a service advocate contact include patients, patient appointments and telephone inquiries. The most important skills for an advocate are CPR, customer service, and developmental disabilities.

Service advocate contact vs advocate overview

	Service Advocate Contact	Advocate
Yearly salary	$35,005	$39,497
Hourly rate	$16.83	$18.99
Growth rate	-4%	12%
Number of jobs	62,952	74,970
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 58%
Average age	40	43
Years of experience	12	12

Service advocate contact vs advocate salary

Service advocate contacts and advocates have different pay scales, as shown below.

	Service Advocate Contact	Advocate
Average salary	$35,005	$39,497
Salary range	Between $27,000 And $44,000	Between $26,000 And $58,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Microsoft
Best paying industry	-	Government

Differences between service advocate contact and advocate education

There are a few differences between a service advocate contact and an advocate in terms of educational background:

	Service Advocate Contact	Advocate
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 58%
Most common major	Psychology	Psychology
Most common college	-	SUNY at Binghamton

Service advocate contact vs advocate demographics

Here are the differences between service advocate contacts' and advocates' demographics:

	Service Advocate Contact	Advocate
Average age	40	43
Gender ratio	Male, 19.5% Female, 80.5%	Male, 25.7% Female, 74.3%
Race ratio	Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.5% Asian, 6.4% White, 59.2% American Indian and Alaska Native, 0.6%	Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 21.7% Asian, 6.2% White, 54.0% American Indian and Alaska Native, 2.1%
LGBT Percentage	7%	11%

Differences between service advocate contact and advocate duties and responsibilities

Service advocate contact example responsibilities.

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Communicate with internal and external physicians regarding patients.
Monitor all telephone activity from physicians and patients to assure customer satisfaction.
Comply with HIPPA guidelines, organizational policies and procedures, regulatory requirements and other establish criteria and guidelines.
Schedule and reschedule patient appointments for physicians and rehabilitation therapists.
Perform intricate HIV/AIDS legal policy research and writing functions including qualitative and quantitative analysis of target populations and stakeholders.

Advocate example responsibilities.

Develop and maintain communication and contact with community services organizations and other agencies concern with veterans and public service programs.
Perform CPR and a as needed.
Administer first aid and CPR in emergency situations.
Record daily efforts make into an ETO software system.
Perform basic counseling, basic interviewing, conflict mediation, and advocacy for batter women.
Identify and provide emergency crisis service as needed, often through mediation or phone calls.

Service advocate contact vs advocate skills

Common service advocate contact skills

Patients, 16%
Patient Appointments, 15%
Telephone Inquiries, 15%
Inbound Calls, 10%
Health System, 9%
Customer Service, 8%

Common advocate skills

CPR, 12%
Customer Service, 11%
Developmental Disabilities, 11%
Cleanliness, 10%
Patients, 8%
Crisis Intervention, 6%