Development Services Coordinator
Service coordinator job in Des Moines, IA
Full-time Description
Founded in 1973, ISG is a multi-disciplinary, full-service architecture and engineering firm, supporting clients throughout the nation. As a 100% employee-owned firm, we thrive on collaboration, innovation, and delivering exceptional results for clients nationwide. To support our continued growth, we are seeking a Development Services Coordinator to provide project due diligence, public and private sector plan review and permitting services. This role will report to Stephanie Merdan, Development Services Team Lead.
ESSENTIAL DUTIES
Conduct thorough project due diligence, research, and documentation of entitlement activities, including compiling design guidelines, zoning information, and relevant maps and reports
Develop and implement effective strategies to secure necessary project approvals
Apply advanced knowledge of public and private sector permitting across diverse project types
Prepare detailed plan review and permit packages, schedules, and presentation materials
Lead and coordinate pre-application conference meetings with stakeholders and review entities
Draft and submit permit and plan review applications, including supporting narratives and responses
Serve as liaison with plan review and permitting agencies to facilitate approvals
Proactively seek opportunities to streamline and accelerate review processes
Collaborate with internal team members and external consultants across multiple disciplines
Cultivate and maintain strong relationships with clients and review authorities
Maintain accurate records of permitting processes and stakeholder interactions
Monitor and manage permit-related tasks and provide timely updates to Project Managers
Perform quality assurance reviews before and after submittals
Participate in client meetings and project presentations as needed
Support public engagement efforts through workshops and presentations
Represent projects during public meetings, including City Council and Planning Commission sessions
Leverage professional and personal networks to identify and pursue new business opportunities
QUALIFICATIONS
Demonstrated attention to detail, curiosity, and strong investigative skills
Proven experience in design, public engagement processes, or project management
Solid understanding of planning principles, zoning ordinances, and land development procedures
Familiarity with City, County, and State review processes, including applications for variances, conditional use permits (CUPs), planned unit developments (PUDs), zoning amendments, and plan reviews
Ability to interpret and connect zoning ordinances with building code requirements
Environmental permitting experience is a plus, though not required
Skilled in managing multiple concurrent projects across interdisciplinary teams with competing priorities
Proficiency in Microsoft Office Suite, OneNote, BlueBeam, and ESRI ArcGIS preferred
Excellent communication and organizational abilities
Enthusiasm for contributing to team-driven project success
ISG Employee Owner Benefits
Medical, dental, and vision
Paid time off, pro-rated amount available on your start date
Paid holidays and paid volunteer time
Paid parental leave
Bi-annual profit sharing
Employee Ownership Stock Plan (ESOP)
401K retirement plan
Life insurance
HSA and FSA options
Bereavement leave
Supplemental voluntary benefits
Short term and long-term disability
Parking reimbursement, varies on office location
ABOUT ISG
We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.
We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.
ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.
Learn more about ISG at *********************
Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
Salary Description $20-$40/hour
LTSS Service Coordinator-Western Iowa
Service coordinator job in Des Moines, IA
LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Polk * Ida * Cherokee * Pottawattamie * Story * Adair * Woodbury
* Webster
* Emett
* Winnebago
* Harrison
* Shelby
* Caroll
* Crawford
* O'Brien
* Plymouth
* Marion
* Adams
* Taylor
* Mills
* Washington
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* Identifies members that would benefit from an alternative level of service or other waiver programs.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
* Travels to worksite and other locations as necessary.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
* Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyLTSS Service Coordinator-Western Iowa
Service coordinator job in Johnston, IA
LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Scott * Polk * Ida * Cherokee * Pottawattamie * Story * Adair * Woodbury
* Webster
* Emmett
* Winnebago
* Harrison
* Shelby
* Caroll
* Crawford
* O'Brien
* Plymouth
* Marion
* Adams
* Taylor
* Mills
* Washington
* Dickinson
* Clay
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* Identifies members that would benefit from an alternative level of service or other waiver programs.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
* Travels to worksite and other locations as necessary.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
* Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Educational Services Coordinator
Service coordinator job in Marshalltown, IA
If you are a motivated, detail oriented individual looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in Marshalltown, IA location, you will support all daily operational functions of Education Services while ensuring high levels of customer and collaborator satisfaction. Primary responsibilities include scheduling, coordination of demonstration details, equipment logistics, quotations to invoice, and student gifts.
In This Role, Your Responsibilities Will Be:
Coordinate with other departments, Impact Partners, Lifecycle Services and customers for initial training inquiries
Quote, schedule and track factory, local or onsite schools
Release class session order hold and create sales orders/invoices using Oracle and MyTraining
Determines if a given class offering will proceed based on minimum enrollments, PO receipt, a confirmed instructor, equipment, and facilities requirements are met
Order catering, snacks, and schedule banquets for factory schools
Schedule tours, social events and submit security forms
Coordinate all factory classroom assignments and setup
Pack and ship class support materials (instructor cases, laptops, and student materials) to support local and onsite schools
Submit print orders for student guides, selecting best source for cost and lead time
Track all equipment loans and returns to other Emerson departments and partners
Sets own priorities to enhance student experience
Produce regular quote/enrollment/order activity reports, confirm class scheduling, and timely follow-up on quote and scheduling activity
Who You Are:
You understand the importance and interdependence of internal customer relationships. You deal comfortably with the uncertainty of change. You engage in collaborative planning. You balance planning with actions. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You identify and create the processes necessary to get work done. You become an early adopter.
For This Role, You Will Need:
Associate's degree or Equivalent Experience
Ability to efficiently and accurately enter data in a timely manner
Comfortability working within business system processes platforms
Legal authorization to work in the United States
Preferred Qualifications That Set You Apart:
Associate's degree in a Technical Field or Business Subject Area
Experience with Oracle
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values!
Auto-ApplyICITAP Global Program Advisor
Service coordinator job in Des Moines, IA
Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents.
Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). ****************************************
ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs.
**Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.**
**Position Summary**
The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts:
- Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training
- Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters
- Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities.
DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations.
This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected.
**Job Duties and Responsibilities**
+ Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence
+ Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs.
+ Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad.
+ Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies.
+ Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts.
+ Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations.
+ Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles.
+ Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing.
+ Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision.
+ Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience.
+ Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals.
+ Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation.
+ Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits.
+ Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism.
+ Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc.
**Requirements/Qualifications:**
+ Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree.
+ Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred.
+ Intimate knowledge of Hizballah and other Iranian-backed proxies.
+ Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena.
+ Experience working overseas with high-ranking senior government officials.
+ Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations.
+ Experience working with professional development networks in law enforcement.
+ Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security;
+ At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions;
+ Proven ability to exercise a high degree of professional judgement and diplomacy at all times;
+ Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months);
+ Experience working in rapidly changing environments and flexibility.
+ Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
LTSS Service Coordinator-Western Iowa
Service coordinator job in Adel, IA
LTSS Service Coordinator
Scott
Polk
Ida
Cherokee
Pottawattamie
Story
Adair
Woodbury
Webster
Emmett
Winnebago
Harrison
Shelby
Caroll
Crawford
O'Brien
Plymouth
Marion
Adams
Taylor
Mills
Washington
Dickinson
Clay
Field:
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
Identifies members that would benefit from an alternative level of service or other waiver programs.
May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Travels to worksite and other locations as necessary.
Minimum Requirements:
Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
BA/BS degree field of study in health care related field preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyProject Coordinator Intern
Service coordinator job in West Des Moines, IA
IMT
Insurance
is
now
accepting
applications
for
our
Summer
2026
Project
Coordinator
Internship
within
the
IMT
Software
Services
department
IMT
Software
Services
is
a
division
of
IMT
Insurance
and
offers
programs
a
complete
suite
of
software
for
todays
Mutual
Insurance
companies
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ProjectProcess
Coordinator you will work in conjunction with our Product Coordinator to plan execute and communicate projects tied to systems changes and improvements Ideal candidates will be passionate self motivated and detail oriented If this opportunity is something that interests you apply online today to learn more DESIRED QUALIFICATIONS Must be working towards a college degree Excellent communication skills both written and verbal Strong organizational skills Ability to handle multiple projects and tasks at once WHAT DEFINES US Our vision is to provide peace of mind in the moments that matter We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race color sex age national origin religion sexual orientation gender identity andor expression status as a veteran and basis of disability or any other federal state or local protected class Our agents and customers come from all walks of life and so do we Our goal is to hire great people from a wide variety of backgrounds because it makes our team stronger If you share our values and our passion for creating a Worry Free life for others we want to talk to you
Volunteer Coordinator
Service coordinator job in Des Moines, IA
Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) by supporting volunteer recruitment, onboarding, training, and retention efforts that directly impact the care and safety of animals, staff, and the community. In this role, you will work on-site to help build and sustain a strong, engaged volunteer network that is essential to the ARL's daily operations and long-term success.
What You'll Do: In this role, you will onboard, supervise, encourage, and provide feedback to volunteers while ensuring they have the tools and support needed to contribute meaningfully. You will process volunteer applications and partner with Human Resources to ensure an effective screening process. Collaboration is central to this role, including working closely with Volunteer Coordinators on day-to-day volunteer support and group volunteer activities and facilitating onboarding while maintaining timely and clear communication throughout the process.
You will maintain accurate volunteer information within the volunteer database and support the department with the creation of the Paws for Thought newsletter. You will coordinate the onboarding and involvement of volunteers participating in the TheraPets program and serve as the liaison between ARL volunteers and community partners connected to TheraPets.
Additionally, you will promote initiatives and opportunities for volunteers and partners to contribute to the ARL's mission and maintain a clear, consistent communication plan for the volunteer community. You will help develop recruitment strategies, coordinate volunteer operations with other departments, manage volunteer scheduling and assignments, and support Humane Education programming. Throughout your work, you will uphold positive, professional, and educational interactions while promoting the ARL's mission, services, programs, and events.
What You Bring: You bring at least two years of experience working in volunteer coordination or a customer service-focused role. A bachelor's degree in business, communication, or a related field is preferred, along with prior experience coordinating volunteer programs or training. You have a valid driver's license with a satisfactory driving record and can operate effectively in a fast-paced, high-demand environment.
You demonstrate excellent customer service, interpersonal, and problem-solving skills and are able to navigate and de-escalate conflict when needed. Strong time-management abilities, sound organizational skills, and the ability to prioritize diverse responsibilities are essential. You are proficient in Microsoft Office Suite and comfortable performing routine mathematical tasks. You value collaboration and are committed to supporting a welcoming, inclusive, and mission-driven volunteer community.
Working Conditions: This role may require occasional work outdoors in hot or cold environments and may involve exposure to animal-related conditions such as odors, dander, diseases, bites, scratches, animal waste, or moderate noise. The position may require standing or sitting for extended periods. This position requires the ability to work on-site at one of our ARL locations.
Why Work at the ARL? As a Volunteer Services Coordinator, you play a vital role in empowering individuals to make a meaningful difference for animals and the community. Your work helps create positive experiences for hundreds of volunteers each year and supports a mission-driven organization that values compassion, teamwork, innovation, and growth. This position offers a deeply rewarding opportunity to build relationships, inspire others, and contribute to the lifesaving work of the ARL.
Auto-ApplyBilingual Caseworker - Behavioral Health Intervention Services
Service coordinator job in Des Moines, IA
Why Orchard Place? At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values diversity, inclusion, and continuous improvement. Job Title: Bilingual BHIS Caseworker Location: Downtown Des Moines, IA Pay for this position is posted at: $20.00 hourly Schedule for this position: varied Position Overview: As a Bilingual Behavioral Health Intervention Services (BHIS) Caseworker, you will have the opportunity to make a difference in the lives of Iowa kids and their families. Employees are valued here at Orchard Place, and we are committed to providing a culture of open communication, a collaborative work environment, and opportunities for professional growth and development. Key Responsibilities:
Utilize creative interventions to modify the psychological, behavioral, emotional, cognitive, and social factors to help the youth make healthy/positive choices.
Completing intake interview and paperwork, creating treatment plans with families, writing discharge summaries
Provide family support and promote positive parenting skills in an effort to promote self-sufficiency.
Provide professional service by maintaining staff/client relationship boundaries.
Engage and coach youth and families in skill development (i.e. coping, communication, problem solving, etc.)
Qualifications:
Bachelor's degree in social sciences field plus a minimum of 1 year of experience or 20 hours training in child mental health OR bachelor's degree in non-social science field plus a minimum of 2 years' experience or 30 hours training in child mental health.
Bilingual in English and Spanish
Flexibility to work evenings to better serve our clients
Excellent time management and ability to manage your own schedule
Ability to engage youth and family
Excellent written and verbal communication skills
Previous caseworker experience such as BHIS, FSRP, etc. is helpful
Valid driver's license and driving record that meets agency guidelines
What are some of the things our current staff enjoy while working here?
Enjoy a competitive benefits and time off package.
Make a significant impact on and provide valuable input in the overall care and treatment for the children and families that we serve.
Work with a supportive and diverse team to provide the best care to our clients.
Receive professional development and training opportunities.
Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place).
Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.
Admissions Counselor
Service coordinator job in West Des Moines, IA
Why Us? Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service - to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.
We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.
About the Role
As an Admissions Counselor, you'll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, you'll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high-impact, relationship-driven role ideal for recent graduates with strong communication and people skills.
What You Will Do
* Provide counseling sessions to support students through the admissions process.
* Become an expert in program offerings and the student enrollment life cycle.
* Track and analyze student engagement data in the CRM to improve outreach and conversion.
* Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
* Apply core values - such as accountability, teamwork, and trust - while building strong relationships.
* Use critical thinking to guide students through challenges and decision-making.
* Handle escalated student questions with professionalism and care.
Basic Qualifications
* Bachelor's Degree preferred.
* Prior experience in business, sales, or customer service preferred.
* Strong communication and interpersonal skills.
* Ability to manage multiple tasks and work in a fast-paced environment.
* Professionalism, confidentiality, and initiative are essential.
Additional Information
* Local travel to events and occasional out-of-state training required.
* Office-based role with standard physical requirements (computer use, phone, occasional lifting).
Perks and Benefits
* Medical/Dental/Vision/Life Insurance
* 401(k)/match
* PTO
* Employee discount on products and services
* Growth opportunities
Equal Opportunity Employer:
Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Admissions Counselor
Service coordinator job in West Des Moines, IA
Job DescriptionSalary:
Why Us?
Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.
We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.
About the Role
As an Admissions Counselor, youll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, youll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high-impact, relationship-driven role ideal for recent graduates with strong communication and people skills.
What You Will Do
Provide counseling sessions to support students through the admissions process.
Become an expert in program offerings and the student enrollment life cycle.
Track and analyze student engagement data in the CRM to improve outreach and conversion.
Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
Apply core values such as accountability, teamwork, and trust while building strong relationships.
Use critical thinking to guide students through challenges and decision-making.
Handle escalated student questions with professionalism and care.
Basic Qualifications
Bachelor's Degree preferred.
Prior experience in business, sales, or customer service preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and work in a fast-paced environment.
Professionalism, confidentiality, and initiative are essential.
Additional Information
Local travel to events and occasional out-of-state training required.
Office-based role with standard physical requirements (computer use, phone, occasional lifting).
Perks and Benefits
Medical/Dental/Vision/Life Insurance
401(k)/match
PTO
Employee discount on products and services
Growth opportunities
Equal Opportunity Employer:
Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Protective Payee Services Worker
Service coordinator job in Des Moines, IA
Are you detail-oriented, dependable, and passionate about helping others manage their financial stability? Do you want a role where your organizational skills and compassion directly improve the lives of individuals who need financial guidance? Join our team as a Protective Payee Specialist and help ensure clients have the financial security and stability they deserve.
Why Join Us?
Make a Real Difference - Help clients meet their essential needs and manage their resources effectively.
Be a Trusted Guide - Provide financial management services for individuals who rely on you to ensure their basic needs are met.
Collaborative & Supportive Team - Work with professionals dedicated to serving clients with dignity and respect.
Growth Opportunities - Gain valuable skills in financial management, client relations, and service coordination.
What You'll Do
As a Protective Payee Specialist, you'll serve as a liaison for clients receiving SSI/SSDI benefits, ensuring their financial resources are managed responsibly and in compliance with Social Security and agency requirements. You'll handle client accounts, assist with budgeting, and provide outstanding customer service to help clients maintain stability and independence.
Your Key Responsibilities:
Act as a liaison for clients, ensuring their SSI/SSDI benefits are used to meet essential needs
Maintain and reconcile client checking accounts and financial records in compliance with Social Security guidelines
Complete monthly bank reconciliations and issue spending checks to clients
Monitor account balances to ensure they remain within approved limits
Collect and organize receipts from clients
Greet clients in person and provide friendly, respectful service on a daily basis
Communicate with clients via phone and email to review accounts and process disbursements
Review client budgets to ensure they stay within financial requirements
Prepare monthly budgets and monitor resource limits
Organize and maintain both paper and electronic files
Perform general clerical duties such as correspondence, filing, copying, and data entry
Manage a caseload of approximately 100-150 clients
Provide excellent customer service while handling occasional challenging situations professionally
Requirements
What You Bring to the Team
Strong attention to detail and organizational skills
Ability to work efficiently with a high-volume caseload
Clear, respectful, and effective communication skills
Empathy, patience, and a customer service mindset
Ability to handle sensitive financial and personal information confidentially
What You Need to Succeed
High school diploma or GED required; related experience in mental health, human services, or financial services preferred
Experience working with individuals with mental health or intellectual disabilities preferred
Ability to learn and use internal banking software systems
Basic math skills and ability to maintain accurate financial records
Proficiency in Microsoft Office and general computer use
Ability to lift up to 10 pounds and occasionally up to 50 pounds
Strong problem-solving skills and adaptability to unique client situations
Salary Description $16.00/hour
Clinical Intake Specialist- PRN
Service coordinator job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience!
WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that life transitions are opportunities for growth and purpose. Come be a part of the revolution!
About the Role: Clinical Intake Specialist
As a Clinical Intake Specialist, you will field phone calls from individuals, physicians, and hospital referral sources requesting a skilled or long-term care stay in one of our Wesleylife/Wellspire communities. The Intake Specialist communicates regularly and works closely with all referral sources to ensure seamless transitions between levels of care.
As a Clinical Intake Specialist you will:
Support and model the mission, vision, and values of WesleyLife/WellSpire.
Serve as the primary contact for resident referrals and inquiries, connecting individuals with appropriate services (including Hospice and Home and Community-Based Services).
Coordinate the admissions process: review referrals, secure necessary documentation, obtain authorizations, and communicate outcomes promptly with referral sources and hospital partners.
Collaborate with nursing teams, pharmacies, and providers to ensure smooth transitions of care and accurate resident information.
Build and maintain strong relationships with discharge planners, case managers, and community partners through ongoing communication and outreach.
Prepare and maintain accurate records, reports, and data for leadership.
Represent WesleyLife/WellSpire at community and partner meetings to promote collaboration and service excellence.
Provide flexibility by supporting after-hours referrals, coordinating transportation, and assisting with special projects as needed.
Open Shift Available:
Hours will vary- PRN
Qualifications:
Bachelor's degree with at least five years of prior experience working in the senior living, long-term care environment.
Two years of working experience in healthcare
Provides means of transportation as required, valid driver's license and proof of automobile insurance
Ability to provide care in a variety of settings
Excellent observation, verbal and written communication skills, problem solving skills, critical thinking skills, basic math skills, computer literacy and nursing skills to meet competency standards.
Must be organized and have the ability to manage multiple functions under stressful conditions and changing priorities.
Community Location: 5508 NW 88
th
Street. Johnston, IA. 50131
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Health & Wellness:
Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
Discounted wellness center memberships and cash incentives for healthy habits
Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
Scholarship Assistance: Up to $3,000/year
Tuition Reimbursement: Up to $1,500/year
Educational Discounts: 18% off tuition at Purdue University Global
Ongoing leadership training and development pathways
Extra Perks:
Referral Bonus Program - bring your friends and earn rewards
Recognition and appreciation programs that highlight your impact
A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
At WesleyLife, you're not just starting a job - you're joining a purpose-driven community where your well-being, growth, and impact truly matter. With nearly 80 years of excellence in serving older adults, we empower our team members to thrive while making meaningful connections and changing lives every day.
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
Centralized Service Coordinator
Service coordinator job in Pella, IA
This position provides customer assistance and service support for the Centralized Service Coordinator Program which handles customer service related calls on behalf of the local service branches. The role is based in a contact center environment, where the majority of the workday is spent answering inbound customer calls and communicating with local service teams via phone, email, and text.
Key responsibilities include responding to inquiries, troubleshooting issues, providing quotes, and scheduling service appointments. Candidates must demonstrate strong interpersonal, written, and verbal communication skills, along with the ability to problem-solve and work independently in a fast-paced, high-urgency setting.
The standard hours of operation are Monday through Friday, 7:00 a.m. to 6:00 p.m., with the possibility of overtime based on business needs.
Compensation
Hiring wage: $17.00 per hour
Annual raises are based on individual and company performance
Advancement opportunities and hybrid work options may be available upon demonstrated proficiency.
Qualifications
Ability to multitask effectively listening to customers, taking notes, and navigating multiple systems simultaneously
Strong problem-solving skills, attention to detail, and the ability to work independently in a fast-paced environment
Professionalism, adaptability, and a commitment to delivering excellent customer service
Computer Skills
Proficiency with Microsoft Office applications and web-based platforms
Ability to navigate multiple systems while typing and comprehending information at the same time
Must exhibit proficient typing skills
Language Skills
Excellent verbal and written communication skills in English
Ability to read, interpret, and explain documents such as troubleshooting documents and warranty information
Must demonstrate appropriate tone and etiquette when interacting with customers, coworkers, and the local service teams via phone, email, and text
Education and/or Experience
High school diploma or general education degree (GED) required
Six months of related customer service or contact center experience is desirable
---
Work Environment
The work environment is a professional contact center setting. Team members spend the majority of their workday on the phone assisting customers and coordinating with local service teams. The noise level is typically moderate. Standard hours of operation are Monday through Friday, 7:00 a.m. to 6:00 p.m., with potential for overtime based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
Provide courteous, timely, and professional support to customers and the local service teams via phone, email, and text in a contact center environment
Troubleshoot issues, provide quotes, and schedule service appointments (virtual or in-person)
Accurately document and process customer concerns using internal systems, tools, and standard work
Develop working knowledge of company products and services to effectively support customer needs
Follow standard procedures and policies while communicating clearly and accurately when communicating with customers
Escalate complex issues to the appropriate local management team when necessary
Maintain confidentiality and handle personal information appropriately
Stay current on program updates, systems, and processes through ongoing training and team meetings
Adhere to attendance and scheduling expectations
Perform other duties as assigned
Auto-ApplyProject Support Coordinator
Service coordinator job in West Des Moines, IA
Description We are looking for a detail-oriented Project Support Coordinator to join our team on a contract basis in West Des Moines, Iowa. In this role, you will play a critical part in ensuring the smooth execution of projects and maintaining effective coordination across teams. The ideal candidate will excel in organization, communication, and problem-solving.
Responsibilities:
- Coordinate and oversee project activities to ensure timely completion and adherence to objectives.
- Facilitate communication between various teams and stakeholders to maintain alignment.
- Monitor project progress, identify potential challenges, and propose solutions.
- Prepare and maintain project documentation, reports, and schedules.
- Utilize Microsoft Excel to manage and analyze project data.
- Support the implementation of project plans and strategies.
- Collaborate with team members to ensure resource allocation meets project needs.
- Assist in identifying areas for process improvement and implementing changes.
- Ensure compliance with company standards and industry regulations.
- Provide regular updates to management on project status and outcomes. Requirements - Proficiency in Microsoft Excel for data analysis and reporting.
- Demonstrated experience in project management or coordination roles.
- Knowledge of implementation processes and strategies.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to adapt to changing priorities and deadlines.
- Experience working in payroll services or related industries is a plus.
- Familiarity with compliance standards and best practices. Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Tissue Recovery Coordinator
Service coordinator job in Altoona, IA
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.
We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:
Serve with Heart : We meet our donor families where they are. We are dedicated to providing compassionate service to all.
Drive and Embrace the Future : We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability
Be Clear, Bold, and Respectful : We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.
Always Own It : we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.
Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.
Job Title : Tissue Recovery Coordinator
Location : Altoona, Iowa
Exemption Status : Non-exempt; hourly
Schedule: 7, 12-hour shifts in a two week pay period, including 12 weekend shifts per quarter.
*7 shift selection allows for guaranteed overtime hours
Shift: 2 pm - 2 am CST (additional coverage hours as needed based on case volume)
Salary Range: $24.90 - $31.15 hourly
*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.
Job Title:
Tissue Recovery Coordinator
Work System:
Recover the Gift
Department/Group:
Tissue Recovery
Reports To:
Tissue Recovery Manager
Location:
Altoona, IA
Position Type:
Full-time
Exemption Status:
Non-Exempt
OSHA Category:
1
IDN Culture Statement:
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.
Position Summary:
The Tissue Recovery Coordinator is responsible for the surgical recovery of tissues. Coordinates assessment, recovery, packaging, and shipment of tissues for transplantation and research purposes according to industry standards. Align daily activities with the strategic and operational goals of the organization.
Essential Functions and Performance Responsibilities:
Facilitate and complete the recovery of tissues and eyes for transplantation and research purposes.
Efficiently manage tissue cases to ensure complete documentation, communication, recovery, and donor reconstruction while adhering to established policies and procedures.
Communicate and coordinate with multiple internal and external partners to effectively facilitate tissue recovery.
Operate within a sterile environment to complete the recovery and packaging of tissues.
Serve as organizational expert regarding tissue recovery and demonstrate competency in essential job functions.
Document concurrent and accurate information in iTransplant per IDN and industry standards.
Assist with the quality assurance process by completing QA requests in a timely manner.
Participate in scheduled work system meetings and trainings sessions to maintain proficiency in tissue recovery process.
Assist in clinical supply management and maintenance of core area at office.
Position Qualifications and Education Requirements:
Degree in healthcare related field preferred.
CST, LPN, EMT, paramedic, fire, or operating room experience desirable.
Skills and Abilities:
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Excellent time management skills with a proven ability to meet deadlines.
Effectively communicate both verbally and in writing when representing IDN.
Ability to work both independently and collaboratively.
Physical Requirements:
Duties of the position require travel or onsite response to execute essential job functions required in the facilitation of the donation process.
Lift equipment and supplies weighing up to 50 lbs.
Assist with physical lifting of donors.
Stand for long periods of time in an operating room and mortuary environment.
Mental and visual fatigue associated with detailed work.
Use of sharp surgical instruments which may cause damage or injury if used incorrectly.
Morgue or operating room environment. Exposure to biohazardous materials such as blood, other body fluids, communicable diseases, and pharmacological agents. Standard/universal precautions and use of personal protective equipment is required.
Travel to the office and donor hospitals throughout the State of Iowa at any given hour of the day or night.
Drive a vehicle under various conditions that may lead to visual and mental fatigue.
Work requires stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands).
Express ideas verbally and convey detailed or important spoken information.
Receive detailed information through oral and auditory communication
Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)
Organizational Responsibilities:
It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN.
All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.
Auto-ApplyEpic Optime and Anesthesia Coordinator 5996701
Service coordinator job in Des Moines, IA
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Job Description:
The Epic Optime and Anesthesia Coordinator will bring experience in the Epic OpTime Anesthesia application with a strong background in managing day to day operations client stakeholder relationships and surgical and procedural workflows This role demands both technical proficiency and excellent communication skills to ensure the delivery of high quality support and enhancements in a dynamic healthcare environment The Epic OpTime Anesthesia Application Coordinator will be responsible for collaborating with Accenture team software vendor team and client in the following areas
* Act as a subject matter expert SME for Epic OpTime Anesthesia workflows and configurations
* Support the teams working on other non Epic surgical clinical applications including supply management imaging applications event tracking and AI support
* Manage and prioritize daily support and maintenance activities ensuring timely resolution of incidents and service requests per defined SLAs
* Serve as a liaison with client stakeholders ensuring alignment of system capabilities with business needs
* Lead and coordinate with offshore support teams ensuring effective communication task delegation and performance monitoring
* Maintain system documentation including workflows build specifications and testing protocols
* Ensure compliance with HIPAA data governance and organizational security policies
* Participate in regular team meetings providing updates on ongoing work potential risks and resource needs
* Support and mentor junior colleagues
On call support required.
Qualification
Basic Qualifications:
* A minimum of three years of experience with Epic OpTime Anesthesia, with a strong background in managing day to day operations, client stakeholder relationships, and surgical and procedural workflows.
* Certified in Epic Optime and Epic Anesthesia
* High school diploma or GED
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York, New Jersey or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $62.00 - $66.00
Cleveland $62.00 - $66.00
Colorado $62.00 - $66.00
District of Columbia $62.00 - $66.00
Illinois $62.00 - $66.00
Minnesota $62.00 - $66.00
Maryland $62.00 - $66.00
Massachusetts $62.00 - $66.00
New York $62.00 - $66.00
New Jersey $62.00 - $66.00
Washington $62.00 - $66.00
Locations
Housing Coordinator
Service coordinator job in Ames, IA
Full-time Description
This position is a direct service position that serves individuals and families who are experiencing homelessness throughout the Two Rivers Region. The Housing Coordinator will assist individuals or families experiencing homelessness or housing instability to secure and maintain stable housing. This includes helping them navigate the housing application process, find affordable housing, and connect with supportive services to address related challenges like financial stability or mental health concerns.
Duties and Responsibilities include:
· Explains the nature of programs, procedures and services to clients.
· Help clients to develop a housing plan and assists to establish long-term economic improvements necessary for greater independence and additional housing choices.
· Works directly with clients in identifying barriers to self-sufficiency and developing goals and objectives for overcoming these barriers.
· Identifies strengths and needs and makes referrals to available community resources to meet those needs.
· Develop a case plan with clients and facilitates weekly/monthly/as needed meetings to provide clients with an opportunity to review program requirements, discuss concerns and/or ideas and provide updates on new activities.
· Complete HMIS training for data collection and reports.
· Tracks and enters relevant data on a timely basis and maintains complete and organized client files. This includes entry into ServicePoint and/or other electronic data tracking programs as well as case notes within client files.
· Maintains records of pertinent program related information and compiles required data in reports.
· Prepares and submits reports following established timelines and procedures.
· Responds to inquiries, phone calls, and e-mail in a timely and responsive manner.
· Helps clients in applying for social security/disability benefits and other entitlements.
· Mediates complaints or conflicts involving landlord/tenants and make recommendations for resolutions.
· Assists clients with housing applications and local public housing authority and low-income housing assistance/recertification processes.
· Expand the network of property owners with whom the Two Rivers Region.
· Represent The Bridge Home at proprietor meetings and networking events; help with the coordination of such events and participate in property owner/housing-related committees both internally and externally.
· Conduct Street Outreach
· Other duties as assigned.
Requirements
Qualifications:
· Strong critical thinking, analytical and problem-solving skills
· Must have a valid, in-state driver's license
· Advance computer skills and proficiency in Microsoft Office
· Organized and detail-oriented
· Considerable knowledge of the mission, objectives, policies, programs and procedures of TBH.
· Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues.
· Ability to effectively supervise staff and interns and to work with confidential, sensitive information and maintain confidentiality.
· Excellent time management skills, attention to detail and, high energy with focus to complete tasks on time.
· Must possess a strong sense of ethics, professional boundaries and an inviting demeanor. Respect for homeless people, diplomacy/tact, and an optimistic approach are essential.
· The person in this position must be able to tolerate and welcome differences of opinion and have an appreciation for diversity.
· Communication and Interpersonal skills: develop and maintain effective relationships with others; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Education and Experience:
· Bachelor's degree in Human Services, Social Work, Psychology or related field
· 3 years experience working with individuals in a emergency shelter environment or in a case management capacity.
· Experience working with one or more of the following: Veterans, individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty.
· Proven success in meeting and exceeding performance goals.
· Experience working in a team environment
Physical requirements and work environment:
While performing the duties of this job, the employee is regularly required to use hands and fingers, feel, talk and hear.
The employee is frequently required to sit, stand and walk.
Work will be performed either in an office environment or in the field.
Must be willing to travel as needed to perform job requirements.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary Description $17.00 - $21.00 per hour
Graduate Student Services Specialist II
Service coordinator job in Ames, IA
Graduate Student Services Specialist II Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor's degree and 2 years of related experience Preferred Qualifications: Strong written and verbal communication skills Proficient in Workday
Experience with student graduate programs
Experience in electronic record keeping
Job Description:
Summary
The Department of Food Science and Human Nutrition (FSHN) is seeking a qualified Graduate Student Services Specialist II to provide graduate student services and admissions support for current and potential graduate students. The GSSS will oversee three graduate programs, Food Science and Technology, Nutritional Sciences, and the Interdepartmental Graduate Program in Neuroscience. Working collaboratively with the Directors of Graduate Education for these programs, the GSSS will assist with recruitment, address student inquiries about the programs, enroll and manage stipend/tuition payments for accepted students, and track progress of ongoing students. The GSSS will be expected to be knowledgeable of the requirements, policies and procedures for each program and those of the Graduate College. Maintaining updated handbooks and websites, and coordinating orientation meetings is expected. Collaboration is expected with faculty across multiple departments and colleges. In addition to supporting the graduate programs, the GSSS will support student services activities for the FSHN department, including support for the student services office providing, providing reports, overseeing the scholarship process, and general office work as assigned. The GSSS will be part of the FSHN staff that works collaboratively to support the faculty in three buildings on campus (MacKay Hall, Food Science, and the Human Nutritional Sciences Building), and is expected to contribute to departmental activities, events and programs.
Example of Duties
* Counsel and advise prospective students on how to apply for graduate program admission.
* Support and assist faculty and current students with a wide range of issues, including stipend and tuition funding and scholarships, and meeting program and university policies and deadlines.
* Meet with students on a variety of student issues and refer students to other resources as needed.
* Support the student services office (in MacKay Hall) and oversee projects as assigned.
* Collaborate with office staff in FSHN and provide assistance with departmental programs, events and activities
Level Guidelines
* Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
* Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
* Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
* Responds to a broad range of inquiries and requests
* May provide training and/or direction to lower-level staff
* May lead projects of moderate scope and complexity.
* Provides guidance to students
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Appointment Type:
Regular
Number of Months Employed Per Year:
12 Month Work Period
Time Type:
Full time
Pay Grade:
PS807
Application Instructions:
To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
* Retirement benefits including defined benefit and defined contribution plans
* Generous vacation, holiday and sick time and leave plans
* Onsite childcare (Ames, Iowa)
* Life insurance and long-term disability
* Flexible Spending Accounts
* Various voluntary benefits and discounts
* Employee Assistance Program
* Wellbeing program
Original Posting Date:
November 21, 2025
Posting Close Date:
December 7, 2025
Job Requisition Number:
R18146
Auto-ApplyMeals on Wheels Program Coordinator
Service coordinator job in Boone, IA
Status: Part-time, 22.5 hours/week
Shift: Days
Schedule: 7:00 am - 11:30 am
Days: Monday-Friday, 5 Days/week
Salary Scale: $19.25 - $29.00
Based on experience.
The Meals on Wheels Program Specialist is responsible for coordinating and managing meal delivery services for program participants. This role includes a variety of administrative, logistical, and customer service tasks, as well as ensuring food safety to facilitate the efficient and compassionate delivery of nutritious meals. The Program Specialist must effectively balance administrative responsibilities with the empathy and care needed to enhance the participants' quality of life.
Key Responsibilities
1. Kitchen responsibilities
Coordinate with the kitchen supervisor to make sure supplies and food are available for the MOW menu
Oversee MOW tray line
Coordinate with drivers and sub for any route if needed
Maintain emergency kit stocks and expiration dates for food
Attend department staff meetings and house-wide in-service programs and committees as assigned.
Participate in improving work processes and team procedures; facilitate change and staff meetings in directors' absence.
Oversee day-to-day operations of the Meal on Wheels program, including meal preparation, scheduling, and delivery logistics.
Monitor and track client meal orders, ensuring accurate meal delivery schedules
Assist in kitchen when needed
Perform duties on the task list of jobs assigned and other related duties as required.
2. MOW Program Coordination
A. Responsibilities
Communicate with clients to confirm orders, address any concerns, and update delivery preferences as needed
Screen new clients for eligibility and assess individual needs, including special dietary requirements and assignment to route.
Develop a route for MOW if needed and assign clients to routes
B. Customer Services:
Act as the primary point of contact for program participants, answering questions and resolving issues related to meal delivery or client needs.
Maintain positive relationships with clients, caregivers, and volunteers, ensuring they receive the support they need.
Act as the contact point between partners and BCH MOW program
Coordinate monthly newsletters, menus and bills for MOW participant
In case of cancelation of MOW delivery, make sure clients and drivers are aware on time.
C. Management:
Train, and supervise drivers and volunteers who assist with meal preparation and delivery.
Schedule and coordinate drivers' shifts, ensuring there is adequate coverage for meal deliveries.
Collect all the information about billing and budget regarding MOW program
Provide drivers with necessary materials and instructions, ensuring they adhere to safety and confidentiality guidelines.
D. Data Management & Reporting:
Maintain accurate records of client information, meal deliveries, and drivers' mileage.
Track program outcomes and prepare reports for program funders, stakeholders, or board meetings.
Fill in and update clients' intakes per aging Resources protocol
Help with budget management, including tracking costs of meals, supplies, and program expenses.
E. Collaboration:
Collaborate with community organizations, social service agencies, and health professionals to ensure comprehensive care for clients per protocol
Stay informed about available community resources and refer clients to additional services as necessary.
Participate in community events to promote MOW program
F. Quality Control:
Ensure high standards of food safety, meal quality, and delivery reliability.
Regularly assess the program's effectiveness, identify opportunities for improvement, implement best practices, and report to the Nutrition service director.
Monitor client satisfaction through feedback surveys and follow-up communication.
Qualifications:
1. Education:
High school diploma or equivalent required; Associate's or Bachelor's degree in social work, nutrition, public health, or a related field may be beneficial.
2. Experience:
Prior experience in program coordination, community service, or customer service; experience in a Meal on Wheels or similar food service program is a plus.
3. Skills:
Strong organizational and time management skills.
Excellent communication skills, both written and verbal.
Ability to work with diverse populations, including elderly, disabled, and low-income clients.
Basic knowledge of food safety and nutrition.
Proficiency in Microsoft Office Suite and data management systems.
4. Other Requirements:
Ability to lift and carry up to 50 pounds.
Ability to travel within the service area to ensure meal deliveries are on schedule.
A valid driver's license and reliable transportation may be required,
Compassionate and empathetic approach to working with vulnerable populations.
Experience with volunteer coordination or management.
Familiarity with local community resources and social services.
Ability to work independently and as part of a team.
Multilingual skills are a plus.
Work Environment:
The position may require working in an office environment (for administrative tasks), outside delivery of meals and in the kitchen. The work hours can vary based on the program's schedule, with early mornings, potential weekends, and holidays.
Essential Functions:
Regular attendance
Basic computer and math skills
Pick up prepared meals from designated site and deliver promptly and safely to participant's home according to route schedule
Follow food safety and hygiene guidelines
Perform basic wellness check on participant's during deliver (e.g., visual well-being, unusual behavior, absence during delivery) and report any concerns per agency protocol
Provide friendly and professional service
Operate personal vehicle in compliance with all traffic laws and hospital policies during route delivery
Excellent organization and time management skills
Returns meal carriers to designated location at end of route.
Maintains accurate records for statistical purposes.
Participates in required in-services and trainings
Maintains effective communication with staff, clients and all levels of supervision.
Performs other related duties as assigned to meet the needs of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Activity Level
Percent of Time
Sedentary Work:
Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently.
50%
Light Work:
Exerting up to 20 lbs. of force occasionally and/or 10 lbs. of force frequently.
30%
Medium Work:
Exerting up to 20 - 50 lbs. of force occasionally and/or 10 - 25 lbs. of force frequently.
20%
Heavy Work:
Exerting up to 50 - 100 lbs. of force occasionally and/or 20 - 50 lbs. of force frequently.
0%
Very Heavy Work:
Exerting over 100 lbs. of force occasionally and/or 50 -1 00 lbs. of force frequently.
0%
Total:
100%