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Service counter cashier vs customer service associate/cashier

The differences between service counter cashiers and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service counter cashier has an average salary of $29,932, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a service counter cashier include customer service, cleanliness and POS. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Service counter cashier vs customer service associate/cashier overview

Service Counter CashierCustomer Service Associate/Cashier
Yearly salary$29,932$26,933
Hourly rate$14.39$12.95
Growth rate-10%-4%
Number of jobs97,764253,728
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 41%
Average age3440
Years of experience-12

Service counter cashier vs customer service associate/cashier salary

Service counter cashiers and customer service associate/cashiers have different pay scales, as shown below.

Service Counter CashierCustomer Service Associate/Cashier
Average salary$29,932$26,933
Salary rangeBetween $23,000 And $38,000Between $21,000 And $33,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between service counter cashier and customer service associate/cashier education

There are a few differences between a service counter cashier and a customer service associate/cashier in terms of educational background:

Service Counter CashierCustomer Service Associate/Cashier
Most common degreeHigh School Diploma, 38%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Service counter cashier vs customer service associate/cashier demographics

Here are the differences between service counter cashiers' and customer service associate/cashiers' demographics:

Service Counter CashierCustomer Service Associate/Cashier
Average age3440
Gender ratioMale, 26.6% Female, 73.4%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 8.3% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.9% White, 57.5% American Indian and Alaska Native, 1.0%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage5%7%

Differences between service counter cashier and customer service associate/cashier duties and responsibilities

Service counter cashier example responsibilities.

  • Operate POS system process refunds and exchanges cut fabrics according to customers satisfaction.
  • Take customers orders for food, using POS system and cash register and accept payment or make change.
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Perform register close out procedures and monitor checkout stations.

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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Service counter cashier vs customer service associate/cashier skills

Common service counter cashier skills
  • Customer Service, 32%
  • Cleanliness, 23%
  • POS, 8%
  • Front End, 4%
  • Food Preparation, 4%
  • Drive-Thru, 3%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%