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Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Service representative job in Milwaukee, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$37k-45k yearly est. 10d ago
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Technical Service Representative
Condair USA/Ca
Service representative job in Racine, WI
Technical ServiceRepresentative - Parts
Purpose of Role
Under the direction of the Manager, the Technical ServiceRepresentative, Parts position responds to agent's and end user inquiries for part numbers and part identification and performs a variety of technical duties relating to the Technical Services Department.
Key Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Utilize IOMs, ERP software, electrical schematics, and parts lists to identify and provide proper part numbers.
May require travel to train on new equipment releases and other Condair items (10 of time?).
Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests.
Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff.
Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders.
Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset.
Edit, update and release parts lists.
Submit all necessary reports and documentation, including but not limited to service reports and reports to communicate end users' concerns.
Travel approximately 20% of the time. Must be able to travel within Canada and the US unrestricted.
Adhere to Condair's Quality Assurance and Health and Safety systems.
Other duties as assigned by management.
Professional Skills, Qualifications, and Competencies
Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist.
Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally.
Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions.
Computer Skills: Proficient working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset.
Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required.
Personal Characteristics
Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals.
Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated.
Ethics: Works with integrity and strong morals/ethics.
Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed.
Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed.
Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
While performing the duties of the job, the employee is required to:
Primary:
Sitting/Standing at a workstation.
Computer work, data entry.
Listening - use of ear/head mounted phone receiver.
Talking in person and over the phone.
Utilizing production floor for training or research.
Occasional:
Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning.
Possible exposure to weather, heat/cold, wet/humid.
Heights, small spaces.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the job duties, the employee is regularly exposed to:
A regulated indoor climate.
Benefits/Perks
Condair is pleased to provide the following benefits to all full-time employees (subject to change):
Medical benefits
Dental benefits
Vision benefits
Short-term disability insurance
Long-term disability insurance
Life insurance/AD&D
Flexible healthcare spending account
401K
Free snacks and beverages
Paid vacation
Paid sick leave
Accommodation
We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources.
Acknowledgement
This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties.
About the Company
Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments.
Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over
50 locatio
ns worldwide.
Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life.
Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions.
Slogan:
Humidity for a better life.
Our Values:
We act on our vision
We are reliable
We are result-oriented
We empower our people
We improve human life
$35k-62k yearly est. 3d ago
Customer Service Specialist
Addison Group 4.6
Service representative job in Palatine, IL
Job Title: Customer Service Specialist
Industry: Manufacturing
Assignment Type: Contract to hire
Pay: $23 - $25 / Hourly
is eligible for medical, dental, vision, and 401(k).
Job Description:
In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment.
Key Responsibilities:
Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems
Serve as a primary point of contact for customer inquiries, complaints, and service requests
Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines
Address customer questions related to shipping, billing, warranties, and product information
Provide timely, professional responses to customer inquiries, concerns, and service issues
Qualifications:
High school diploma required
Minimum of 2 years of customer service, admin, or hospitality experience
Strong technical skills to keep up with fast-paced training
$23-25 hourly 14h ago
Senior Client Service Associate
Avanciers Inc.
Service representative job in Racine, WI
Avanciers is hiring Associate Client Partner for one of our Fortune 500 clients. This is a Long Termed Duration role with the client.
Title:Associate Client Partner
Duration : Full time
Associate Client Partner with CPG experience to lead a new set of accounts and their digital transformation journey. This role will be based in the Racine, Milwaukee, North Chicago or surrounding area as the ideal location.
Required Qualifications:
Able to travel and be on-site with clients and team members 3 to 4 days per week.
Committed to working on-site in a hybrid role, this is sales and account management and NOT a work from home opportunity
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
5+ years of validated experience, with strong sales/relationship management/account management experience
Business development and project management experience
Experience in the Consumer/Retail/CPG industry/vertical is a plus, food domain is ideal
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
$43k-73k yearly est. 2d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Service representative job in Muskego, WI
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
Customer Sales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customer service working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 14h ago
Customer Service Specialist [Manufacturing]
PPC Flex
Service representative job in Pewaukee, WI
The Customer ServiceRepresentative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer ServiceRepresentative who thrives in a dynamic, fast-paced environment and takes pride in delivering
In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team.
Essential Accountabilities:
Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach
Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment
Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently
Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests
Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands
Escalate internal systematic/process concerns until final solution/resolution is provided to customer
Identify and upsell opportunities by recommending new or complementary products to meet customer needs
Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction
KEY CHARACTERISTICS & ABILITIES:
Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills
Passionate about exceeding customer expectations
Values teamwork and supports a team environment
Desire to continually learn and improve skill set
Skilled in deescalating situations both over the phone and in writing (email)
Ability to maintain professional and helpful attitude in high-tension or stressful situations
Assertiveness in pursuing resolution to issues
Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
Must have high attention to detail and accurate data entry
Must be able to manage multiple work items at one time with a high sense of urgency
Must have strong problem solving and organization skills
Shares learning with peers
Minimum Qualifications:
5+ years of experience as a Customer ServiceRepresentative at a manufacturing organization. Associate degree or bachelor's degree preferred.
Required Skills:
Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools
Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships
Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy
Bilingual in Spanish is a plus but not required
Ability to think critically, adapt to changing priorities, and resolve issues effectively
$28k-36k yearly est. 1d ago
Customer Service Representative
Connect Search, LLC 4.1
Service representative job in Milwaukee, WI
Hours: 8:00am - 4:30pm, Monday-Friday
Compensation: $19-22/hour
Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k)
This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment.
Key Responsibilities
Process customer orders received by phone, email, fax, or mail
Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products
Introduce new or alternative products when applicable using proactive selling techniques
Respond to customer inquiries and resolve issues
Follow up with customers regarding order status and resolution
Negotiate and process resolutions
Provide assistance and price quotes and complete required documentation to place orders into production
Required Skills & Experience
3+ years of recent high-volume call center experience
Ability to calculate discounts and percentages and apply basic algebra concepts
$19-22 hourly 14h ago
Bilingual Customer Experience Assistant
QPS Employment Group 4.5
Service representative job in Brookfield, WI
QPS Employment Group is hiring for a Bilingual Customer Experience Assistant for our Corporate Headquarters in Brookfield, WI. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more.
This is a full-time internal position with QPS. Hours will be 8:30am-5:00pm, Monday-Friday.
Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs:
Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company.
High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary.
Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us.
Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value.
Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves.
Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved.
What You'll Be Doing:
Answer, screen, and direct incoming calls
Verify customer information
Accurately document and make appropriate changes in software database following communication with customer
Perform basic background checks on customers
Perform basic searches within the software database
Provide excellent customer service
What We Look For:
Bilingual, Spanish and English - not required, but preferred
Previous telephone customer service experience - call center or high volume customer service environment preferred.
High School diploma or GED preferred
Knowledge of Microsoft Windows programs
Professional and effective telephone and written communication skills
What We Offer:
We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.
$26k-31k yearly est. 14h ago
Customer Service Representative
Graff 3.6
Service representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer ServiceRepresentative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer ServiceRepresentative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer ServiceRepresentative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 14h ago
Sales Support Representative
Future Electronics 4.6
Service representative job in Milwaukee, WI
About the role
The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer's specifications to ensure the order is shipped in a timely manner. The Sales Support Representative will communicate extensively and be the primary point of contact when dealing with internal departments (Credit, Marketing, and Distribution Center).
What you'll be working on
Enter new orders into the system
Make all necessary changes to the purchase order (release, cancellation, part change, price change) to ensure customer satisfaction.
Interact and collaborate with internal departments (Marketing, Credit, Distribution center) to meet the commitments made to the customers
Troubleshooting
Filing
Ad hoc projects
We're looking for someone with
College Diploma or Business Certificate
Good knowledge of Microsoft Office (Word, Excel)
Previous experience in a fast-paced work environment in an admin role preferred
Strong interpersonal and communication skills
Ability to multi-task
Detail-oriented skill with
Ability to work autonomously
Previous administrative experience would be an asset
Why join us
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and excellent health and dental benefits, corporate employees have access to:
Medical coverage through the United Healthcare Choice Plus Plan
Telemedicine and virtual medical visit coverage
Prescription coverage through Express Scripts
Two dental plan options with Delta Dental of MA
Flexible Spending Accounts
Company-paid life insurance and short-term disability benefits
Supplemental life insurance
Long-term disability
Future Electronics is proudly an equal opportunity employer that embraces a diverse environment of inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, sexual orientation, national origin, genetics, disability, or age.
$34k-42k yearly est. 1d ago
Customer Service Specialist
City of Waukesha
Service representative job in Waukesha, WI
This position performs receptionist and administrative duties for the Department Director, supervisors, and managers, and provides customer service to visitors and patrons of the Department. Schedule: 8:00am - 4:30pm, occasional nights and weekends required
Starting hourly rate: $22.3453 hourly ($46,478.29 annually)
Initial interviews: February 2nd and 3rd
Start date: TBD
Explore the City's benefits here: City of Waukesha Benefit Guide
Essential Job Functions: The job functions listed herein are neither exclusive nor exhaustive, but are intended to be illustrative of the types of tasks the employee will most likely be expected to perform on a regular basis. The employee may be asked to perform different or additional tasks than the ones listed here, as the needs of the employer and/or the requirements of the position change.
1. Performs receptionist duties; answers telephones and provides information or routes calls; greets visitors in person and responds to inquiries or directs to appropriate individual; responds as appropriate to email inquiries.
2. Provides effective and courteous customer service both over the phone and in-person; gives information regarding programs, classes, events, and rentals; when assigned to the SRC, shows rental rooms within SRC
3. Processes incoming and outgoing mail.
4. Processes refunds, credits and payment plans; posts payments and refunds to accounts; maintains accurate records.
5. Balances cash drawer on a daily basis.
6. Initiates routine correspondence, forms and reports in accordance with established Department procedures.
7. Provides general administrative support and feedback to supervisors and managers.
8. Provides support for all sports programs; creates rosters; communicates with coaches and managers; orders T-shirts; updates and maintains team sideline website; creates online schedules and tournament brackets enters updates on rainouts, scores, standings, etc.
9. Provides support for the Before/Afterschool Program Manager, school staff and parents as needed; maintains and updates student files.
10. Maintains files of correspondence, forms, records, reports, manuals, confidential information and other materials in accordance with established Department procedures.
11. Assists in developing administrative policies and procedures.
12. Assists with Recording and maintaining PRF Board minutes and historical records.
13. Assists with updating and maintaining Department website and social media.
14. Attends meetings and training sessions as required.
15. Provides assistance with Department financial record keeping.
16. May assist with processing accounts payables and seasonal payroll.
17. Creates and maintains databases (recreation and asset management software).
18. Develops software tutorials and provides technical support to staff.
19. Maintains office equipment; schedules repairs and maintenance as needed; troubleshoots operating issues; orders supplies.
20. Creates marketing materials, databases and documents and assists with Seasonal Activity Guide.
21. Conducts editorial proof reading for Department.
22. Issues work permits for minors.
23. Enters and submits course records through American Red Cross.
24. Opens and closes office; assists custodial staff in ensuring general safety, cleanliness and appearance of buildings; performs custodial services when necessary.
25. Assists with room setup for classes and programs; assists with storage and location of equipment in the building.
26. Ensures safety of patrons by observing safety practices and enforcing established safety procedures, responding to emergencies and documenting accidents.
27. Provides effective and efficient customer services and promotes and maintains responsive community relations.
Graduation from high school plus at least 1 year of technical training at a technical or business school, supplemented by at least 1 year of clerical or administrative experience in an office setting; or any equivalent combination of training and experience which provides the following knowledge, ability and skills:
Knowledge of
*Operating systems at SRC (fire, alarm, heating/cooling and lighting).
*The use and operation of standard office equipment, including computers and relevant software programs.
*Business English (grammar, tone, spelling and punctuation).
*General office practices and procedures.
Ability to
*Understand, follow and carry out instructions.
*Establish and maintain effective working relationships with supervisors, coworkers, residents and the general public.
*Work independently, multi-task, prioritize workload and meet established deadlines.
*Deal tactfully and courteously with the public
*Maintain confidential information.
*Maintains records and filing systems.
Skill in
*Oral and written communications.
*Organization and attention to detail.
*Public relations.
Necessary Special Requirements
CPR/AED and First Aid Certified; ability to pass criminal.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision, prolonged visual concentration and the ability to adjust focus.
*While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms.
*The employee is occasionally required to climb or balance; bend, stoop, kneel, crouch, or crawl.
*The employee must occasionally lift and/or move up to 50 pounds.
The City of Waukesha is an Equal Opportunity Employer
It is not typical for someone to be hired at or near the top of the salary range. The specific compensation offered to a candidate is reviewed and based off a variety of factors including skills, qualifications, experience, certifications, and internal equity.
Internal City applicants: please review HR Policy F2 Salary Plan and Administration regarding promotions/transfers.
$46.5k yearly 2d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Service representative job in Elm Grove, WI
This full-time Customer ServiceRepresentative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 4d ago
Delivery Representative
Amerigas Propane 4.1
Service representative job in Gurnee, IL
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 02/27/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $32.00 to $33.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$32-33 hourly 10d ago
Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Service representative job in Vernon Hills, IL
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years.Our members know and trust us!
Branch Offices house travel, membership, insurancesalesand support employees
You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
TheBranchCustomer ServiceRepresentativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE ofa Branch Customer ServiceRepresentative
The Auto Club Group is seeking prospective Branch Customer ServiceRepresentativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products.
Generateleads, updatemembers on travel and insurance specials,and providetravelinformation
Respond to customer inquiries and refer to senior staff or agent whenappropriate
Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer
Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate
Provide administrative support to the travel and/or insurance sales staff during peakperiods
Conduct outbound promotional calls for insurance and/or travelproducts
Other duties asassigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club GroupBranchCustomer ServiceRepresentativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoptionassistance
Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays
Paid volunteer day annually
Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities
AAA Membership
Discounts,perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma orequivalent
WorkExperience:
Working in a customer focused environment
Providing customer focused service andtimelysolutions to problems
MicrosoftOffice applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals
Successful candidates willpossess:
Passion and enthusiasm for working withpeople
Basic mathematical calculations to accurately perform monetarytransactions
Communicate effectively (verbal and written) with others in a workenvironment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19-21.5 hourly 2d ago
Customer Service Representative
Teksystems 4.4
Service representative job in Lake Bluff, IL
Job Description In this role, you will provide exceptional service to healthcare clients by assisting with patient account inquiries, medical collections, and insurance-related questions. This is a fast-paced, high-volume environment requiring adaptability, professionalism, and strong communication skills.
Responsibilities:
* Provide assistance via phone for patient account management, billing inquiries, and insurance verification
* Handle Medicare and Medicaid-related questions
* Contact clients regarding abnormal test results, specimen issues, and requisition verification
* Document all calls accurately in internal systems
* Collaborate with internal teams to resolve client issues promptly
* Other duties as assigned
Shift Details & Training
* Training: Monday-Friday, 8:00 AM - 4:30 PM CT
* Future Shift: 10:30 AM - 7:00 PM CT
* Attendance during training is mandatory
Workplace Type Hybrid:
* 3 days onsite (Tuesday-Thursday)
* 2 days remote (Monday & Friday)
Skills & Qualifications
* High school diploma or GED (required)
* Minimum 1 year of recent healthcare experience in a call center (preferred)
* Strong computer skills and ability to navigate multiple systems
* Excellent written and verbal communication skills
* Ability to work in a high-volume, repetitive environment
Experience Level Entry Level
Job Type & Duration Contract-to-Hire (6 months, likely ongoing)
Pay and Benefits
* Pay: $18.00/hr
* Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* * Medical, dental & vision
* * Critical Illness, Accident, and Hospital
* * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* * Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* * Short and long-term disability
* * Health Spending Account (HSA)
* * Transportation benefits
* * Employee Assistance Program
* * Time Off/Leave (PTO, Vacation or Sick Leave)
*Job Type & Location*This is a Contract to Hire position based out of Lake Bluff, IL.
*Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Lake Bluff,IL.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-18 hourly 6d ago
Commercial Service Advisor
Vizance 4.0
Service representative job in Hartland, WI
Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland.
WHY JOIN VIZANCE?
Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last.
Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE).
WHAT YOU WILL DO AT VIZANCE
As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards.
This includes:
Policy Administration: Manage policy documentation, endorsements, and renewals
Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks
Communication: Work with dedicated sales and service teams to plan and execute client service plans
WHAT YOU WILL BRING TO VIZANCE
At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting
Wisconsin Property and Casualty Insurance License
Ability to work in a fast-paced environment with attention to detail
Desire to be part of a growing and collaborative team
Enthusiasm, exceptional communication skills, and a strong work ethic
WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE
Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
401(k) match
Paid Time Off (including your birthday)
Sponsored education opportunities
A supportive team environment that celebrates success
Opportunities for growth
If you are looking for a promising career in a growing organization, then we want to hear from you!
$34k-42k yearly est. 14h ago
Member Service Representative (Full-Time) - USN Recruit Command
Navy Federal Credit Union 4.7
Service representative job in North Chicago, IL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 3301 Indiana St MCPON Hall, Building 1313, Great Lakes, Illinois 60088
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$32k-39k yearly est. 2d ago
Healthcare Bilingual Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Service representative job in New Berlin, WI
š¼ Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
š
Waukesha County, WI
š
Full-Time | M-F, First Shift | Remote Flexibility
š°
$24.70/hour for Spanish Bilingual + šµ $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. š
š§ What You'll Do
š§ Assess children's functional abilities using approved tools
š Develop and implement individualized service plans with families and providers
š¤ Facilitate team meetings and coordinate services based on family-centered goals
š Maintain accurate documentation and meet all regulatory timelines
š§ Collaborate with internal teams and external agencies to support families
š§ āļø Testify in legal proceedings when required
š¬ Communicate clearly with families, providers, and team members
š§ š Participate in staff development, training, and supervision
š Perks & Benefits
š„ Medical, Dental & Vision Insurance
š³ Flex Spending (Health & Dependent Care)
š Mileage Reimbursement
šļø Paid Time Off + 10 Paid Holidays
š° 403B Retirement Contribution
š§ āļø Employee Assistance Program
š Service Awards & Recognition
š” Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
š Qualifications
š Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
š§ Minimum 1 year of experience working with children with disabilities
š¬ Fluency in Spanish required
š» Proficient in computer systems and electronic health records
š¤ Strong interpersonal and organizational skills
š Valid driver's license and reliable transportation (MVR check required)
š Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
⨠Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 10d ago
Healthcare Customer Service Representative
Teksystems 4.4
Service representative job in Lake Bluff, IL
* 1-2 years call center experience or high volume phone experience * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
* Contacts clients of abnormal test results, problems with specimens and requisitions, verify information.
* Assists clients with questions regarding status of tests, test requirements, specimen handling, etc.
* Assists clients with requests for changes to their requisitions, critical values, and patient information.
* Documents all calls into appropriate systems.
* Communicates with Sales and Clinical Support Reps about clients.
* Communicates with all departments to resolve client questions and problems in a timely manner.
* Acts as a resource person for complex questions regarding reports, technical issues, dialysis procedures, etc.
* Helps orient and instruct new staff.
* Provides input for improvement of department policy and procedures.
* May provide assistance to junior staff with more general support tasks that require a better understanding of functions, as directed by immediate supervisor.
* Escalates issues to supervisor for resolution, as deemed necessary.
* Assists with various projects as assigned by direct supervisor.
* Other duties as assigned.
*Skills*
Customer service, Collection, Patient account, Medical collections, Medicare, Medicaid, Health care, Medical billing, Accounts receivable
*Additional Skills & Qualifications*
EXPERIENCE AND REQUIRED SKILLS:
* 0 - 1 year's related experience.
* Prior call center experience and/or multi-line phone system.
* Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
* Detail oriented with strong analytical and organizational skills.
* Adaptable to fast-paced environment with the ability to multitask concurrent priorities in an organized manner.
* Great interpersonal skills with the ability to work cohesively within a team environment.
* Strong customer service skills with a positive, enthusiastic and energetic attitude.
* Great oral and written communication skills to effectively communicate with all levels of management.
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Lake Bluff, IL.
*Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Lake Bluff,IL.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-18 hourly 6d ago
Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Service representative job in Saint Francis, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
How much does a service representative earn in Caledonia, WI?
The average service representative in Caledonia, WI earns between $25,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Caledonia, WI
$36,000
What are the biggest employers of Service Representatives in Caledonia, WI?
The biggest employers of Service Representatives in Caledonia, WI are: