Service representative jobs in Egg Harbor, NJ - 710 jobs
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CASUAL Customer Service Representative
Delaware River & Bay Authority (DRBA 4.3
Service representative job in Cape May, NJ
Hourly Rate: $14.00 - $15.00 Opening Date: January 13, 2022 Closing Date: Until Filled I. This position is a casual Customer ServiceRepresentative position which includes providing excellent customer service to our guests by answering telephones, selling tickets, booking reservations, providing tourist related information or greeting shuttle bus passengers. Proficient cash handling, computer data entry and customer service skills required. This position is required to present neat, clean, family friendly appearance. This position is required to work safely and efficiently in accordance with instructions, general operating practices, and procedures. Work schedules will fit the departmental needs requiring employee to work shift work including weekends and holidays. Work is performed indoors/outdoors and can be in any weather condition. This casual position is part-time with no guaranteed number of hours, nor are there any guaranteed assignments. II. ESSENTIAL DUTIES AND RESPONSIBILITIES
Accurately and efficiently process Point-Of-Sale transactions
Follows established safety/security standards
Provides the highest level of customer service and professionalism to all internal and external customers
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Possess customer friendly oral and written communication skills
Ability to understand relevant Authority policies and procedures and safety techniques
Cash handling experience
Data processing in fast pace environment
Ability to answer phones in a high volume call center
Ability to provide superior customer service to everyone by responding in a courteous and efficient manner
IV. TYPICAL WORK ENVIRONMENTS
Call Center, Toll Booth, Ticket Counter
VI. REQUIRED EDUCATION AND EXPERIENCE
Must be at least 18 years old
High school diploma or equivalent or equivalent related experience
Customer service experience
VII. ADDITIONAL REQUIREMENTS
Subject to a background investigation
Subject to pre-employment drug testing
Delaware River and Bay Authority requires all employees to have direct deposit
with a financial institution or enroll in the payroll card program to receive their bi-
weekly pay
************************
If you are interested in applying for this position please complete the on-line application at *************
In addition, you also have the option of attaching a resume to the completed application.
$14-15 hourly 3d ago
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Client Services Administrator
Neuropath Behavioral Healthcare
Service representative job in Cherry Hill, NJ
Our Customer Service Administrator will provide program coordination along with performing administrative functions for our clientele. They interact with NeuroPath Healthcare Solutions clients by ensuring they receive the services they need and resolving any complaints.
Who We Are :
At NeuroPath Healthcare Solutions , we provide comprehensive technology driven healthcare solutions for healthcare organizations, including hospitals, long term care, outpatient facilities, and residential treatment.
We are focused on acquiring the best talent. We want our Customer Service Administrator to be internally motivated and adaptive. We value our fast -paced team dynamic and are looking for individuals who embody our core values as a client focused organization.
Duties/Responsibilities:
· Interacts with clients via telephone or email, to provide support and information on products or services.
· Collects and enters requests for new or additional services.
· Assigns and schedules services.
· Fields client inquires and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
· Performs client satisfaction calls.
· Ensures that appropriate actions are taken to resolve clients' problems and concerns.
· Maintains client accounts and records of client interactions with details of inquiries, complaints, or comments.
· Attends in -service training as required by regulation.
· Adheres to all agency administrative and clinical policies and procedures.
· Performs other related duties as assigned.
Requirements
Skills/Abilities:
· Excellent communication skills including active listening.
· Service -oriented and able to resolve customer grievances.
· Proficient computer skills with the ability to learn new software.
· Must consent to and pass a formal background check including fingerprinting.
· Bilingual (Spanish Speaking) is a plus.
Education and Experience:
· High school diploma or equivalent with at least three years relevant experience
· Associates degree or equivalent with at least one -year related experience.
· Customer service experience required.
$53k-92k yearly est. 60d+ ago
Immigration Services Officer
Department of Homeland Security 4.5
Service representative job in Mount Laurel, NJ
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$86k-124k yearly est. 2d ago
Customer Success Representative - Long Island, NJ
Coton Colors
Service representative job in Longport, NJ
Join our team as the key connection between Coton Colors and our retail, corporate, and wholesale customers. You'll help onboard new accounts, support daily needs, and ensure every customer enjoys a seamless experience with our brand. If you love building relationships and staying organized, this role is for you.
JOB OVERVIEW: This remote role is responsible for managing the relationships with our customers across all audiences-retail, corporate, and independent wholesale. This includes general administrative work, proactive customer touch points, new customer onboarding, customer service and coordination with multiple functions. This position partners closely with Sales Representatives to support wholesale accounts within assigned territories, ensuring customers receive a seamless, coordinated experience. From onboarding new accounts to assisting with day-to-day needs, this role helps strengthen relationships and makes it easy for customers to enjoy and grow with our brand.
DUTIES AND RESPONSIBILITIES (but are not limited to):
Serve as the main point of contact for your assigned accounts in coordination with the Sales Representative
Provides customer communication via all channels - In person, phone, email, fax and company systems and websites to each of our audiences.
Executes Account Management for multiple accounts, including
Customer Onboarding/Deboarding
Customer Training
Data Management and Reporting
Customer Analysis
Delivers excellent customer service and development to include:
Order information, placement and inquiries
Customer communication regarding sales initiatives, promotions, and campaigns.
Product information
Shipping information and coordination
Performs customer and company data management
Performs customer reporting
Assists Sales Representatives with:
Goal Setting
Appointment setting
Corporate travel
Corporate events
Sales
Participates in companywide events:
Trade shows, Conventions, Sales events
REQUIREMENTS:
College degree
1-2 years of experience in customer service and/or sales field, retail a plus
Able to complete local travel within the assigned territory as needed
KEY COMPETENCIES:
Eager to learn and grow
Quick learner and ability to retain information
Hardworking with an internal drive to meet and exceed goals
Nimble, while remaining calm and using good judgement
Attention to detail and accuracy
Strong creative thinking in an effort to recognize and solve a problem
Ability to work closely with a team
Excellent verbal and written communication
Excellent Customer Service skills
Ability to work under pressure
Uphold and exemplify the Coton Colors core values and image
At Coton Colors we celebrate every day. Even work days. Be part of the Coton Colors crew, and you'll know what we're talking about.
The founding principles of Coton Colors can be found resonating through our products, service and experience.
Creative | "Can Do" Attitude | Discerning | Quick, Hardworking & Nimble | Intelligent | Giving |
Hospitable | Shoot the Moon Mentality | Respectful | Trustworthy | Proud | Happy
Coton Colors also provides these amazing benefits and perks:
Competitive Compensation
Comprehensive Medical Insurance
401(k) with an ambitious Company Match
Generous Paid Time Off (PTO)
Ten (10) Company Paid Holidays, including your Birthday!
Medical/Maternity Leave
Crew Discount Program
Visit our Coton Colors Careers Page to learn more.
$35k-56k yearly est. Auto-Apply 47d ago
Call Center Representative (Integrity Exterior Services)
JJM Marketing
Service representative job in Hammonton, NJ
Exciting Opportunity: Call Center Representative at Integrity Exterior Services!
Are you a people person with a knack for problem-solving? At Integrity Exterior Services, we believe that outstanding customer service is at the heart of everything we do! We're on the lookout for engaging and enthusiastic Call Center Representatives who are ready to make a difference every day.
Your Role:
Be the voice of our company, providing prompt and friendly assistance to customer inquiries.
Guide customers through our range of exterior services and help them find the perfect solutions for their needs.
Schedule appointments and follow up with leads to keep our services in the spotlight.
Listen actively to customer concerns and resolve issues with a smile, making every interaction positive.
Keep detailed and accurate records of customer interactions, ensuring smooth follow-up and service delivery.
Join a dynamic team and contribute to shaping the experiences of our valued customers!
Requirements
We're Looking For:
Excellent communication skills, with a friendly and engaging demeanor.
Previous experience in a call center or customer service environment is a plus!
A talent for multitasking and staying composed in a busy atmosphere.
Strong listening skills and a passion for helping others.
Basic familiarity with CRM systems and willingness to learn new tools.
If you're looking for a rewarding opportunity where you can truly make an impact, we can't wait to welcome you to our team!
Benefits
Base Hourly Wage PLus Commissions
Lucrative Compensation Package- $65k-$75k/year
W-2 Employee
Comprehensive Paid Training
Great work enviornment
Advancement Opportunities
$65k-75k yearly Auto-Apply 25d ago
Call Center Specialist
Pro Recovery Solutions
Service representative job in Egg Harbor, NJ
Pro Recovery Solutions, LLC is looking for a full-time Call Center/Internal Marketing Specialist to join our team! This position assists the Director of Business Development and Clinical Directors with any administrative, call center, admissions, CMR database, commercial insurance, and pre-admission client needs. The ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues. The salary range for this position is $39,500-$45,000.
Job Responsibilities Include:
- Developing and maintaining CRM database for prescreened clientele
- Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Crossroads Companies' outpatient programs
- Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability
- Understanding the payor mix, benefit analysis of private pay, and out of network insurances
- Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies
- Tracks chronological timelines for scheduled intakes through the prescreening and admission process
- Coordinates and arranges the logistics associated with potential client's journey into treatment with Crossroads Companies' programs
- Engages with families and the support network of potential clientele.
- Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment.
- Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director.
- Monitors overnight & weekend calls, internet, social media, and SEO feeds. Respond if relevant to start the preadmission process.
- Performs other duties as assigned.
$39.5k-45k yearly 37d ago
Customer Support Rep | $42K - $72K | Industry Leading Real Estate Software Platform | Advance Your Career
Smarter Agent
Service representative job in Collingswood, NJ
Please only apply to this position if you have the ability to work full-time from Collingswood, NJ, are a US Citizen, have your Green Card or Long Term Visa. SMARTER AGENT'S GOAL IS TO BUILD THE BEST DATA TEAM IN THE REAL ESTATE INDUSTRY
Smarter Agent is one of the most widely used software platforms in the real estate industry and is integrated into the operations of many of the premier organizations in the residential real estate market.
Our success is built on our expanding data capabilities and data services.
We now have one of the largest real estate data services platforms in North America.
With Smarter Agent, our customers do not have to overhaul their legacy software systems or keep up with fast paced new technologies in order to have a source of truth made up of accurate real estate data and continuous innovation.
Our Data and Technology Teams are Best in Class in the Real Estate Industry
Smarter Agent has a long history of innovation in the real estate markets and has built an industry leading team that has goals to dominate the real estate data market with their SAAS platform.
Members of Smarter Agent have been granted US patents for location based mobile search, branding and advertising, with 5 granted patents issued since May 2013 and 2 granted in 2017.
Smarter Agent was the first to introduce a cascading platform for mobile app delivery. With this app creation and linking technology, any global brand with a local presence has a way to maintain design and business rule control while providing personally branded apps to all their agents across the country or globe.
Smarter Agent's work with data over the years has morphed the company into a leading real estate data firm creating services to support global and regional real estate organizations.
Smarter Agent Headquarters Overview
The Smarter Agent team is an extremely successful tech start-up based in the retro cool South Jersey gem of Collingswood, New Jersey.
Our new office is on the second floor of the building we designed is 10 minutes outside Philadelphia, Pennsylvania via the PATCO commuter light rail - we have free parking as well.
We have a flexible work and time-off schedule and provide health benefits.
Smarter Agent fosters a team environment where you can expand your skill set, gain leadership skills and grow your career.
Job Description
This position is focused on helping our customers achieve success and the person will provide technical support for our customers.
This position combines elements of customer service, customer support, customer success and quality testing of our products.
You will:
Be a first touch point for customer inquiries.
Work to resolve issues via Zendesk tickets w/email and phone
Support our larger customers who may look to us for Tier 2 technical support
Work cross-functionally with Smarter Agent account and technical teams to resolve issues
Learn everything about our products!
Qualifications
You need to be very smart and have at least a bachelor's degree.
You need to be tech saavy!
Great with people
Superior organizational skills
Detail orientated
Superior analytical thinker
Excellent written and verbal communication
An understanding of project management and quality assurance
Accolades, you go above and beyond what is required to deliver
The ability to be both a team player and a self-starter
An unflappable personality that can thrive in an environment where there is a ton to get done, and who can set and adjust priorities on-the-fly
Additional Information
Process for Interviewing
Please submit your resume and LinkedIn profile by clicking “I'm Interested” and why you feel that you are a good fit for the position.
Phone screen by Michael C. Bertoni, Director of Recruiting.
Smarter Agent Online Assessment
Onsite Interview
Offer
All the above can be completed expediently after completion of the online assessment.
$37k-48k yearly est. 10h ago
Customer Service Representative
Amerivet 3.6
Service representative job in Cape May Court House, NJ
We are looking for a personable and skilled Client ServiceRepresentative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.
CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Complete all tasks as assigned by the supervisor(s).
Qualifications & Requirements:
Professional and friendly phone etiquette
Available to work weekends and holiday rotations, as needed
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
Preferred: One year of customer servicerepresentative experience
Preferred: Knowledge of veterinary medical terminology and procedures
Compensation Range $18 - 20/ hr
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$18-20 hourly Auto-Apply 25d ago
Client Experience Specialist (50525)
American Furniture Rentals, Inc. 4.0
Service representative job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customer service and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
$33k-55k yearly est. 45d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service representative job in Cherry Hill, NJ
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-35k yearly est. 2d ago
Client Specialist, Towne Place at Garden State Park
Knitwell Group
Service representative job in Cherry Hill, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 31d ago
Automotive Customer Service Advisor - 3997
Tupeloms
Service representative job in Magnolia, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$29k-37k yearly est. 1d ago
Outbound Call Center Representative at ORBIT ENERGY & POWER, LLC
Devin MacIel
Service representative job in Mantua, NJ
Job Description
ORBIT ENERGY & POWER - Call Center Representative - Appointment Setter
Join one of the fastest growing solar companies in the area and help in our mission to make earth a cleaner place!
*
Orbit Energy & Power, Barnsboro NJ is seeking an enthusiastic Call Center Representative who is passionate about clean energy. Our mission is to provide our employees and customers the best experience possible by redefining how we power our homes. We focus on educating homeowners about their energy consumption and connecting them with sustainable resources that help save money and the environment at the same time.
Responsibilities:
• Develop new sales opportunities by scheduling appointments through outbound calling.
• Confirm appointments through outbound calls.
• Handle in-bound lead flow, follow-ups and e-mail outreach.
• Route qualified leads to the Outside Sales team.
• Collaborate regularly with Outside Sales, the Scheduling department and Operations.
Qualifications:
• 1 year of inside sales and/or customer service experience preferred.
• Able to work Monday - Friday (1-2 Saturdays a month).
• Able to work onsite (not a remote position).
• Ability to monitor relationships with prospective customers through CRM systems.
• Strong phone presence and the ability to work in a fast-paced environment required.
• Work hard-play hard mindset.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
Pay Structure:
• Up to $15/per hour with uncapped commissions.
About us:
Our Team has been involved in the commercial general and electrical construction industry throughout the US for more than 30+ years with more than 19+ years being directly involved in the Solar & Renewable Energy fields helping to both structure deals as well as Design/ Build some of the largest and highest profile projects here in the States i.e. the first ever worldwide installs for such companies as DuPont Nemours, Johnson & Johnson and MERCK Pharmaceutical. We were involved in the original contract negotiations and build-out of such projects as The Eagles Stadium (Lincoln Financial Field), The Atlantic City Convention Center, The Liberty Science Center, GOYA Foods, Fed-Ex facilities located on the Newark-Liberty International Airport property, The Liberty Science Center Museum, DelDot, Baltimore-Washington International Airport, CHOP (Children's Hospital of Philadelphia), The New Barnes Foundation Museum in Philadelphia, Urban Outfitters in Gap, PA just to name a few.
Our Pledge:
"Our team exists for the purpose of making our world a more environmentally friendly planet through every single renewable energy project that we deploy." Our core values of Honesty and Integrity will be demonstrated every single day in our dealings with our clients, vendors, and co-workers. With forward-thinking leadership, we continually strive to maximize growth opportunities and profitability for the mutual benefit of our Employees, Industry Partners, and Investors. We lead by example in our never-ending pursuit of developing and building the most innovative and profitable renewable energy solutions to benefit our customers, our communities, and our world.
Orbit Energy & Power is an equal opportunity employer and complies with all Federal, State, and Local employment laws and regulations. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$15 hourly 14d ago
Customer Service Coordinator $17 hourly
Raymour & Flanigan Furniture 4.6
Service representative job in Gibbstown, NJ
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Schedule & confirm customer repair service calls.
* Coordinate & communicate with repair technician.
* Work independently to resolve customer service issues.
* Adhere to proper Warranty and protection guidelines.
* Serve as liaison between customers and the repair technician.
* Complete reports and other tasks/assignments as required.
* You must have excellent listening skills and the ability to work independently and with a team.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Excellent phone etiquette
* Interpersonal skills
* Strong computer skills
* Excellent time Management
* Ability to work independently
* Ability to multi-task
* Customer service skills
* Experience in a fast-paced environment
* Prior call center experience and prior dispatcher experience is preferable.
* High School Diploma or equivalent
* Able to work day, night and weekend hours
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$27k-36k yearly est. 12d ago
Call Center/Communication Specialist
Premier Eye Associates
Service representative job in Collingswood, NJ
Job DescriptionSalary:
Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel.
Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customer service. The candidate should realize the importance of this mission and be confident that they can uphold it.
We are looking for a part time (25-28hrs week to start) recall coordinator to perform recalls for three optometry offices. This position will include answering calls, emails, texting patients, and other related duties.
Job tasks include, but are not limited to:
Answering phone calls, texts, and emails for three office locations.
Scheduling appointments.
Performing patient recall and confirmation calls.
Administrative and clerical tasks
Experience is not required, however
applicants must be proficient with computers.
$29k-43k yearly est. 20d ago
Government Services Officer - LEO/MILITARY/FIRE
Camden County College 4.2
Service representative job in Camden, NJ
Information (Default Section) Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location County Department FINANCIAL ADMINISTRATIVE SERVICES Days and Hours Part-Time; Flexible Schedule Required Requisition Number Position Goals Job Description
Government Services Officers - Fire/Law Enforcement/Military report to, and are under the supervision of Director of the Government Services Division. Their duties include, but are not limited to, greeting and directing the public, crime prevention, protection of life and property, access control, investigation, enforcement of policies and procedures for Camden County College and the County of Camden.
Employees will become entirely familiar with the policies, procedures, orders, regulations, and equipment of the County and the specific site assigned to, as needed, to execute assigned responsibilities in accordance therewith. All decisions and actions relating to security and safety shall be in accordance with approved College policies and relevant supervisory direction.
Employees must demonstrate and promote a culture of diversity, equity and inclusion.
Ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds.
* Maintain an acceptable level of order, control, and safety in and around the assigned site.
* Oversee the patrol of assigned areas, including interior areas, parking lots and all other exterior areas, and perform required duties associated with same.
* Welcome, assist and respond to all inquiries from supervisors, associates, visitors and staff in a friendly, helpful and professional manner. Emphasize a standard of superior customer service to all who are encountered in the course of performing duties.
* Ensure physical security by controlling access of associates and visitors, along with maintaining visitor and alarm panel control logs. Effectively operate and act as lead personnel in the operation of the pedestrian magnetometers and hand wands where necessary.
* Monitor designated areas using a range of techniques such as foot patrols, walking stair towers and operating security camera systems, where applicable.
* Prepare a Daily Patrol Log, chronologically listing all activities, incidents, and action taken during shift in a clear and concise manner. Prepare all required written and electronic reports on prescribed forms in a clear and concise manner.
* Conduct surveillance to detect and prevent violations of site policy and state law and report same to appropriate authority.
* Conduct building inspections and report hazards promptly by notifying proper authorities.
* Participate in access control screening, ID checks, investigations, building searches, fire drills, and other similar functions after receiving appropriate training.
* Render first aid and other medical assistance as required to your level of expertise or as directed by medically competent persons.
* Respond to all calls for service and critical incidents, effectively assisting site staff, and emergency personnel in all situations.
* Escort visitors to designated areas, to or from parking lots and other locations as needed.
* Follow orders and assignments from appropriate authority in a cooperative, timely and effective manner.
* Mentor less experienced Government Services Officers with all of the above listed functions to facilitate the growth and professionalism of staff.
* All other duties as required.
* This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; employee must perform all other duties and responsibilities as assigned.
Minimum Qualifications
1. High school diploma/equivalency required- Associate's Degree in Criminal Justice preferred.
2. Twenty (20 years) or more of sworn law enforcement, full-time (not volunteer) fire service, or military service is preferred. In the absence of 20 years of service, candidates who have graduated from an accredited police academy, fire academy or successfully completed military training, and are either an active member of the fire, police or military and/or have a minimum of 4 years served may be considered.
3. Valid driver's license in good standing.
4. Ability to communicate effectively and courteously with other employees and the public, both verbally and in written form.
5. Certification in CPR, NARCAN and First Aid, or obtain certification during probationary period.
6. Proficient in computer skills relevant to effective report writing and information exchange including Microsoft Word and Outlook.
Benefits Special Instructions for Applicants Published Salary Range $26/hr Job Open Date 01/14/2026 Job Close Date Open Until Filled Yes Job Category Temporary Application Types Accepted Main App - Applicant
Supplemental Questions
$26 hourly 1d ago
Guest Service Representative
Homewood Suites By Hilton-Philadelphia/Mt Laurel
Service representative job in Mount Laurel, NJ
Job Description
The Guest ServiceRepresentative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest ServiceRepresentative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Check guests in and out of the property
Handle guest inquiries and provide information about the local area
Assist with resolving guest complaints and issues
Process payments and maintain accurate records
Collaborate with other team members to ensure guest satisfaction
Requirements:
Excellent customer service skills
Strong communication and interpersonal abilities
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment
Previous experience in a customer-facing role is a plus
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$25k-33k yearly est. 24d ago
Client Experience Specialist (50525)
American Furniture Rentals 4.0
Service representative job in Pennsauken, NJ
Job Title: Client Experience Specialist - National Accounts
Department: National Accounts
Reports To: Director of National Accounts
BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
• Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
• Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
• Maintain team folders• Create Kit to mirror updated quote
• Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
• Train new staff members on policies, practices and NAV program
• Maintain national account customer cards to include accurate information for accounting contacts
• Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
• Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
• Create/Send monthly Invoices for all national accounts
• Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
• Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
• Create/ Send Credit Memos, and Apply or Move Payments when needed
• Research leads and pass on to Account Manager to pursue
• Other duties requested by Account Manager as needed
SKILLS:
•Oral and written communication skills
•Customer relations, customer service and interpersonal relation skills
•Organization, planning, time management skills
•Professionalism and diplomacy skills
Qualifications
EDUCATION/TRAINING:
Degree: Bachelor's or Equivalent
EXPERIENCE:
Prior Installation experience required
$34k-55k yearly est. 6d ago
Client Specialist, The Promenade at Sagemore
Knitwell Group
Service representative job in Marlton, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01021 Marlton, NJ-Marlton,NJ 08053Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 31d ago
Automotive Customer Service Advisor - 3988
Tupeloms
Service representative job in Cinnaminson, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does a service representative earn in Egg Harbor, NJ?
The average service representative in Egg Harbor, NJ earns between $26,000 and $66,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Egg Harbor, NJ
$41,000
What are the biggest employers of Service Representatives in Egg Harbor, NJ?
The biggest employers of Service Representatives in Egg Harbor, NJ are: