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  • Technical Service Representative - Wood Coatings - New Brunswick

    Akzo Nobel N.V 4.7company rating

    Service representative job in Porterville, CA

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Details Territory: Eastern Ontario, Western Quebec, Maritimes Travel: 25-50% overnight travel, must have the ability to travel to the USA on occasion Work Location: This position is classified as remote, with work performed from a home office rather than a standard AkzoNobel site with travel to various customer locations. Total Compensation & Benefits * Base Salary: $70,000 - $90,000 * Bonus: 15% based on individual and corporate performance * Vehicle Allowance: $800/month + mileage reimbursement * Time Off: 3 weeks vacation, 5 personal/sick days, 3 floater days * Health and Wellness Benefits: * Drug, Medical, Life Insurance * Paramedical coverage (including massage therapy) * Telemedicine and Employee Assistance Program (EAP) * Physical fitness reimbursement * Pension Plan: Company-matched * Professional Development: Training and opportunities to attend industry events Job Purpose As a Technical Service Representative, you will support our customers by providing expert technical guidance, training, and hands-on product support. You'll partner closely with Sales & Marketing to maintain strong relationships, support new business opportunities, and ensure our coatings meet every performance expectation. Your work directly contributes to customer satisfaction, business growth, and our reputation as an industry leader. Key Responsibilities * Provide full technical support to customers, including onsite troubleshooting and product application expertise * Analyze product and application issues; perform investigations when needed and coordinate corrective actions with internal teams * Manage complex customer complaints with a focus on resolution and service excellence * Participate in testing, trials, and implementation of new technologies and products at customer locations * Build strong relationships with customer technical teams to retain and grow business * Support the commercial team in qualifying new opportunities and gathering customer requirements * Maintain accurate and timely CRM (Customer Relationship Management) and reporting data (visit reports, actions, etc.) * Uphold company values, safe work practices, and all compliance requirements Qualifications * Coatings Experience: 2-5 years of technical service or support experience in paints & coatings * Language Skills: A good command of the English language is necessary. Bilingual French/English is preferred. * Education: Post-secondary education preferred; Chemical background an asset - all may apply * Computer Skills: Excel, E-mail management and basic understanding of computers. * Physical Requirements: Must be able to lift 25kg, stand for long periods of time and see colours accurately. This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact **********************. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 50217 #LI-KT1
    $70k-90k yearly 14d ago
  • Care Coordinator

    Muir Wood Adolescent & Family Services

    Service representative job in Clovis, CA

    Full-time Description About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Compensation: $21-$24/hr base pay, up to $29/hour with differentials Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $22.00 - $24.00/hour
    $22-24 hourly 60d+ ago
  • HEDIS Service Associate N

    Mindlance 4.6company rating

    Service representative job in Fresno, CA

    Any candidate with healthcare and customer service experience, Hedis exp is plus. Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience. Candidates who have familiarity with medical terminology and with prior HEDIS experience are given preference for this position Additional Information Thanks & Regards Nithisha Prasad **********
    $35k-43k yearly est. 10h ago
  • Service Representative /Courier

    Labcorp 4.5company rating

    Service representative job in Fresno, CA

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! LabCorp are seeking a Service Representative/Courier to join our team. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. Pay Range: $17.60 - $30.41 per hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday-Friday 1:00 pm- 9:30 pm, additional hours and rotating weekends may be required Shift 2 Differential Base Pay + 10% Work Location: 1350 O STREET FRESNO, CA Cover Route: Fresno/Kings County Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities: Act as a floater for the logistics team providing as needed coverage for various routes Provide on route training for new couriers/drivers Assist with dispatch and pickups when needed Load all necessary suppliers needed for the daily pickups Complete daily pick up schedule in a timely manner Deliver all daily picks to your branch at the end of your shift Handle all specimens and lab samples in safe and efficient manner Safely operate company vehicle and obey all traffic laws Utilize handheld electronic device to manage daily picks up Work directly with dispatcher for additional pick-ups as needed Evaluate traffic patterns, alternative routes and weather conditions as needed Job Requirements: High School Diploma or equivalent is preferred Previous driver/courier experience is highly preferred Customer service experience is plus Must have a Valid Driver's License Must be at least 21 years' old Very punctual and strong time management skills Strong attention to detail and organizational skills Ability to problem solve customer issues Ability to lift up to 50 lbs. Ability to meet the physical demands of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $17.6-30.4 hourly Auto-Apply 2d ago
  • Customer Service at FREEWAY LANES BOWLING

    Freeway Lanes Bowling

    Service representative job in Selma, CA

    Job Description Freeway Lanes Bowling in Selma, CA is looking for one customer service to join our 25 person strong team. We are located on 8265 E Dinuba Ave. Our ideal candidate is self-driven, motivated, and reliable. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $35k-47k yearly est. 8d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Service representative job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16 - 17.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Service representative job in Fresno, CA

    Job DescriptionDescription: Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements: DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities.
    $38k-62k yearly est. 24d ago
  • HP Customer Sales Representative

    2020Companies

    Service representative job in Clovis, CA

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 3d ago
  • Vehicle Service Specialist

    Henley VIOC

    Service representative job in Visalia, CA

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $18.25per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #IH0016#
    $18.3 hourly 6d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Service representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 56d ago
  • Customer Service Representative

    Fiesta Auto Insurance 3.5company rating

    Service representative job in Visalia, CA

    Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA011 3000 N Dinuba Blvd e, Visalia, CA 93291, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training
    $31k-39k yearly est. 60d+ ago
  • YJCP Participant (Grant Funded)

    City of Fresno, Ca 4.2company rating

    Service representative job in Fresno, CA

    REQUIRED: YOUTH AGES 16-30 YEARS OLD AND COMPLETION OF SUCCESSFUL YJCP WORKSITE EMPLOYMENT The City of Fresno is excited to offer youth between the ages of 16-30 years old the opportunity to gain valuable work experience in a public sector environment through temporary part-time paid employment in the grant funded One Fresno Youth Jobs Corps Program, as a workforce development program that invests in the next generation of city workers and city leaders. Limited wraparound services are available to remove barriers to employment. The Participant assignments range from working outdoors in the field to working in an indoor setting including carrying out duties that serve our community for 20 hours per week with flexible availability which may include nights and weekends. This exciting opportunity is for up to 6 months. The Requirements To be considered for the One Fresno Youth Jobs Program applicants must complete prerequisites: Step 1) Complete YJCP Interest Form at ********************************* Step 2) Complete one week of 29 soft skill videos with the option of virtual or in-person sessions. Step 3) Successful employment with a YJCP Worksite (up to 6 months) Step 4) Apply for the One Fresno Youth Jobs Program Participant Applicants must be between the ages of 16-30 years old at the time of employment to participate in the grant funded One Fresno Youth Jobs Corps Program. Candidates considered for hire must provide proof of a valid government issued photo ID, satisfactorily complete a Department of Justice fingerprinting. Possession of a valid California Driver's License at the time of employment may be required, depending on assignment. Pursuant to City of Fresno Charter, temporary employment shall not exceed 2,080 hours within 2 fiscal years. These are temporary employment opportunities that do not provide health benefits, or retirement and are not in any way a guarantee of permanent employment. Assignment may end at any time. Selection Process After prerequisites have been completed (see Requirements section), applicants for the YJCP Participant program must submit an official City of Fresno application on-line. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. For more information on how to complete an online application, please view "Instruction Guide" on the City's website on the Career Opportunities page here: ****************************************************** or call **************. Completed applications will be reviewed, and candidates will be contacted regarding potential career pathway opportunities in the One Fresno Youth Jobs Corps Program. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Department at **************.
    $45k-54k yearly est. 60d+ ago
  • Customer Service Representative

    Hall's Culligan Water

    Service representative job in Selma, CA

    Our opportunity: As the premium provider of drinking water and water treatment services for the greater part of a century, Hall's Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service. As a Customer Service Representative (CSR), you'll play a vital role in ensuring our customers receive a positive customer experience. This role involves addressing inquiries, providing solutions, and maintaining a high level of customer satisfaction. The ideal candidate for this position will genuinely enjoy interacting with our customers, will have an enhanced ability to resolve issues through strong product and service knowledge, and will effectively manage their time. Why you'll love working here: We offer a full-time, Monday-Friday work schedule. The pay rate for this position is $20 per hour You'll receive paid time off (PTO) at a generous accrual rate. You'll be eligible for a full benefits package, including a 401k with company match, following your introductory period. We're a stable and growing family-oriented company who regularly offers career advancement opportunities. We believe in upskilling our employees and promoting from within. You'll have the opportunity to utilize Culligan equipment in your home free of charge! What you'll do: Customer service: Respond promptly to customer inquiries via phone, text, and email with a focus on providing an outstanding customer experience. Effectively and accurately address customer concerns, troubleshoot problems, and provide accurate information. Handle both routine inquiries and complex issues with professionalism. Product and service knowledge: Develop and maintain an understanding of our products and services to effectively assist customers and addresses their needs. Offer product/service recommendations and educate customers. Issue resolution: Identify, troubleshoot, and resolve customer problems effectively. Collaborate with other departments to address customer concerns and provide solutions. Time management: Efficiently manage and prioritize tasks to meet individual and team performance goals. Meet deadlines and response times while maintaining quality in work and customer interactions. Documentation and reporting: Accurately document customer interactions and transactions in customer service software. Safety: Workspace must be kept clean, organized, and free of clutter and tripping hazards. Must follow both proper confidentiality protocols, to keep customer information protected, and incident reporting procedures. Where you'll work: Culligan CSRs spend all their time working in the dealership, more specifically in an office environment requiring regular use of computers and multi-line phones - this means you must be able to sit for extended periods of time. While our CSRs primarily work Monday - Friday 8am-5pm, this role may require some evenings and weekends as business needs require. Who should apply: The personal attributes that will set you apart in our hiring process include empathy and resilience - our CSRs must demonstrate understanding and compassion towards customer concerns while also handling difficult situations constructively without becoming discouraged. We expect our CSRs to be adaptable to new processes and procedures and to maintain a positive attitude, even when challenging situations arise. It is imperative that our CSRs be comfortable multitasking in order to effectively manage multiple tasks and customer interactions simultaneously. Technically speaking, the ideal candidate for this role will have demonstrated competency in computer and/or tablet use, with above average skills in computer applications. Our CSR's must be able to quickly learn and adapt to new technologies and software systems as needed. We expect our CSRs to type a minimum of 40wpm, including ten-key, accurately and by touch. The ideal candidate's technical skillset should be supported by strong communication skills, commitment to teamwork, and effective problem-solving skills. Your qualifications: 2+ years' experience in a customer service role. 2+ years' experience in a call center environment Excellent verbal and written communication skills. Excellent organization and multi-tasking skills. Strong problem-solving abilities and attention to detail. Ability to remain calm under pressure and handle challenging situations with professionalism. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance (Only applicable for employees working 2 hours or more in unincorporated LA county). #INDSJ
    $20 hourly 10d ago
  • Customer Service Representative (Order Processing Specialist)

    Vie Del

    Service representative job in Fresno, CA

    Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment. SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties. DUTIES: 1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs 2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer 3. Input order onto the Telephone Order Pad and enter data into the computer. 4. Submit shipping instructions, release empty rail cars and file claims with the railroad online 5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary 6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer. 7. Plan and direct the activity involved in the movement of inbound and outbound freight 8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods 9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees 10. Review account receivable and customer payment history to: a) Ensure product is not shipped to customers with overdue accounts, without company President's approval b) Verify that payment terms offered to customer remain appropriate c) Contact past due accounts for payment status d) Deduct incoming payments on weekly Accounts Receivable report. 11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including: a) Recommending type of packaging or labeling needed for order b) Follow up on orders to ensure delivery by specified dates. c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs 12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer 13. Receive and research customer complaints 14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare Export papers & email to customers, Customs and carrier 15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval. Notify Quality Control, Shipping and Production Departments when approved 12/11/2020 Page 2 of 3 16. Maintain files of order documentation, invoices, freight rates, correspondence, etc. 17. Compile statistics and prepare various reports as directed by management 18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured 19. Perform all other duties associated with Customer Service 20. Log shipments off customer contracts 21. Prepare daily and weekly inventory, daily shipping schedules. ADDITIONAL DUTIES: 1. Perform other duties which may be assigned by the President. 2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred. 1. Education and Experience High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable. 2. English Language Skills Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing. 3. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. 4. Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. 5. Other Requirements Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Guest Services Representative

    Sales Match

    Service representative job in Fresno, CA

    Job Title: Remote Guest Services Representative Hourly Pay: $21 - $27/hour We are seeking a dedicated Guest Services Representative to provide exceptional customer service and support to guests during their stay. You will manage guest check-ins, resolve inquiries, and ensure an outstanding experience from start to finish. If you have a passion for customer service and enjoy working in a dynamic environment, apply today! Job Responsibilities: Greet guests warmly and assist with check-in/check-out Answer inquiries about hotel amenities, services, and local attractions Handle guest requests, including bookings, wake-up calls, and special accommodations Resolve guest complaints and concerns professionally, ensuring satisfaction Process reservations, cancellations, and changes to bookings accurately Maintain up-to-date guest records with confidentiality Coordinate with housekeeping, maintenance, and other departments Respond to phone calls and emails promptly, providing accurate information Maintain a clean and organized front desk area Qualifications: High school diploma or equivalent required 1-2 years of customer service experience, preferably in hospitality Strong communication and problem-solving skills Ability to handle guest complaints effectively Ability to manage multiple tasks in a fast-paced environment Experience with reservation systems and Microsoft Office is a plus Flexible availability, including nights, weekends, and holidays Perks & Benefits: Competitive hourly pay: $21 - $27 Health, dental, and vision insurance coverage Paid time off and holiday pay Employee discounts on accommodations and services Training and career development opportunities Positive, collaborative workplace culture
    $21-27 hourly 60d+ ago
  • Care Coordinator-ECM - Elm Women's & Ped's

    Clinica Sierra Vista 4.0company rating

    Service representative job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: * Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. * Assign patients to provider panels ensuring balance. * Receives monthly panel report and reviews PCP assignments. * Determines continuity percentages for each provider - assure that majority of visits with PCP * Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. * Collaborates with appropriate site. * communication with outside provider to ensure continuity. * Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. * Run, manage and analyze standard CSV reports. * Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. * Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. * Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: * Education: Medical Assistant certification or program completion preferred. * Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. * Bilingual (Spanish-English) preferred. * Maintain excellent internal and external customer service at all times. * Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, handling high volume and multiple tasks. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Possess knowledge of modern office equipment, systems and procedures. * Ability to multi-task and work efficiently in a potentially stressful environment. * Ability to apply common sense understanding when carrying out detailed written or oral instructions. * Must have excellent verbal and written communication skills. * Ability to effectively present information and respond to questions from internal and external customers. * Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. * Teamwork skills a must. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $35k-41k yearly est. 30d ago
  • Financial Services Rep I (20 hours per week)

    Educational Employees Credit Union

    Service representative job in Clovis, CA

    PAY GRADE: 19N PAY RANGE: $19.07 - $29.59/hour DEPARTMENT: Branch Operations Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards. The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry. Responsibilities of the position include: Accurately process teller transactions (loan payments, transfer of funds, etc.) Thorough knowledge of negotiable instruments such as cash and checks Efficiently and accurately record information Research and resolve members' concerns Cross-sell credit union products and services Efficiently utilize the software systems provided to perform member transactions Requirements Requirements of the position include: Previous cash handling and/or customer service experience Desire to provide outstanding member service Ability to cross-sell Self-motivated Good communication skills Dependable (arrive to work on time as scheduled)
    $19.1-29.6 hourly 46d ago
  • Operational Branch Services Officer

    Westamerica Ban 3.6company rating

    Service representative job in Hanford, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Weekly Working Hours: 40 Essential Functions: Customer Service Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Adhere to QIS standards minimum 95%. Actively contributes to team success through clear, effective communication with Co-workers. Make outbound service or sales calls via telephone and written correspondence as directed by CSM. Sales Support Meets goal of $110/FTE per month on average. Assist CSM with internal sales activity for new product and service referrals. Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Cross sell appropriate products and services to clients and prospects. Contributes to Key Initiatives. Decision Making and Accountability Exercise sound judgment to protect Bank assets and control losses. Assist CSM with Audit readiness of branch. Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained. Coach / train staff. Meet attendance guidelines. Respond well to constructive feedback and work to correct any noted concerns. Support CSM with teller line coverage and schedules. Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. Security Adhere to Control Consciousness policies and procedures. Follow branch security procedures in opening, closing, and branch operations. Transaction Accuracy Meet established standards for accuracy and compliance with policies and procedures. Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Promotional Guidelines: BSO's are eligible for promotion based upon the following minimum criteria: Must be in current position for six months. Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria. Must not have been on counseling for same six-month period. Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category. CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Equipment Used To Perform Functions: 10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment. Decision Making: (Give examples of decisions and recommendations made by incumbent) Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. Supervisory Responsibility: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- Financial Impact: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Accurately count and dispense funds to customer. Recognize opportunities to cross-sell products. Respond positively to challenging customers. Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $19.21
    $40k-56k yearly est. 30d ago
  • Financial Services Representative State Farm Agent Team Member

    Isaiah Tovar-State Farm Agent

    Service representative job in Dinuba, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening Self-motivated Proactive in problem solving Dedicated to customer service Bilingual - Spanish preferred Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
    $33k-52k yearly est. 30d ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Service representative job in Fresno, CA

    Part-time Description Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities. Salary Description 18.00
    $38k-62k yearly est. 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Exeter, CA?

The average service representative in Exeter, CA earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Exeter, CA

$36,000
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