Customs Trade Coordinator
Service representative job in Memphis, TN
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
Process agency brokerage shipments.
May handle remote filings
Ensure all government and organizational policies are followed.
Performs other or additional duties as assigned.
Paid Training Provided.
QUALIFICATIONS:
HS Diploma or GED required.
No industry experience required.
Minimum of 6-months' work experience preferred.
Data entry/keyboard experience required.
Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
Excellent communication skills, verbal and written.
Organizational skills.
Inter-personal skills.
Problem solving skills.
Handle high volume of work.
Handle time sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Preferred Qualifications: Prior experience working with MS Office and email applications such as Outlook using multiple screens and windows.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $16.50 /hr.
Additional Details: Shift: Mon-Fri 6:00am-2:30pm with a Saturday Rotation of 5:00am-1:30pm. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
Tarot Card Reader Work at Home
Service representative job in Memphis, TN
Unlock your potential with The Psychics Connection! We're hiring Tarot Card Readers for work-from-home positions. Earn $0. 30 per talk minute ($18. 00 per hour) with opportunities for bonuses and raises. Choose full or part-time hours with a schedule that fits your life.
Apply now!
Chemical Service Specialist, West Tennessee
Service representative job in Memphis, TN
Job Description
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
Acquires, records and analyzes process and usage data to establish baseline.
Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
Customer Focus - Dedicated to meeting customer expectations and requirements.
Results Driven - Holds self and others accountable for achieving performance objectives.
Ability to work independently and/or with minimal supervision.
Communications skills - Written, verbal and active listening.
Proficient in English - Written and spoken.
Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
Technical Service Representative
Service representative job in Widener, AR
What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people's lives, the planet and our company's performance by transforming renewable resources into products people depend on every day.
Position Title:
Technical Service Representative
Background:
The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager.
Pay Rate:
$65,100 - $86,800
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
* The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region.
* This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
* Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
* Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
* The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
* Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
The Skills You Will Bring:
* 5 years minimum industry or related experience preferred.
* Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
* Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
* Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
* Experience in a printing ink manufacturing or printing environment with press side technical skills required.
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Career You Will Build:
Sales and Leadership training, promotional opportunities within a global company
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
AR
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Location:
STATE WIDE, AR, US, # STATE WIDE, MS, US, # STATE WIDE, TX, US, # STATE WIDE, OK, US, # STATE WIDE, LA, US, #
Category: Sales & Marketing
Date: Dec 6, 2025
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Business Services Specialist BO
Service representative job in Germantown, TN
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) * Greets visitors and patients to determine their needs and directs them accordingly
* Collects appropriate documentation from patient and enters into PM system
* Collects copay, coinsurance or other balances owed on account
* Prints billing slip for physician to mark services performed
* Schedules follow-up appointments and cancels patient appointments due to no show
* Enters charges same day of service
* Codes diagnosis
* Reconciles payments daily
* Ensures that claims are in drop status at charge entry
* Maintains cash drawer for making change and balances it daily
* Verifies that all billing slips are submitted at the end of the day
* Prints appropriate registration forms from medical record system for future appointments
* Obtains precertification
* Performs other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
* Accountability - Ability to accept responsibility and account for his/her actions.
* Accuracy - Ability to perform work accurately and thoroughly.
* Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
* Communication, Oral - Ability to communicate effectively with others using the spoken word.
* Communication, Written - Ability to communicate in writing clearly and concisely.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Detail Oriented - Ability to pay attention to the minute details of a project or task.
* Friendly - Ability to exhibit a cheerful demeanor toward others.
* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
* Medical / Dental / Vision Insurance
* HRA Option
* Flexible Spending Account
* Basic Life Insurance
* Voluntary Life Insurance Option
* Long-Term Disability
* Voluntary Short-Term Disability
* Accident Insurance
* Critical Illness Insurance
* 401(k) Plan Matching + Profit Sharing
* Employee Assistance Program
* Paid Time Off
* 8 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled
Customer Success Team Representative
Service representative job in Southaven, MS
Department:
Call Center
Reports to:
Call Center Supervisor
Positions Supervised :
None
Employee Classification:
☐ Temporary ☒ Regular Full Time ☐ Part-Time
FLSA Status:
☒ Non-Exempt ☐ Salary ☒ Hourly ☐ Exempt ☐ Commission
Position Summary:
The Call Center Representative and/or the Switchboard Operator must handle customer calls in an efficient and professional manner. They must have good listening skills and speak clearly. They must be able to work under pressure due to high call volume, must be a quick learner, have experience with Microsoft Office products, as well as able to operate a multi-line phone.
Essential Functions-Primary Responsibilities and Accountabilities (90%):
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations can be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Task Statement(s)
Branch Credit/Ownership (80%)
Assists customer with account inquiries, internet banking and Bill Pay issues, funds transfers, stop payments, loan payments, debit card limit increases and cancellations, and ordering checks.
Retrieves and responds to voice mails and emails from customers.
Assists the switchboard operator in his/her absence.
Provides ongoing processing support for the Bank's various technology options.
Market the Bank's various products and services to call-in customers.
Research customer and branch inquiries as needed.
Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve's “lettered” regulations, and Call Center Representative roles and responsibilities relating to each act.
Customer Service (10%)
Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully
Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation
Ensure continuing development of professional relationships with management and colleagues.
Follow all bank policies and procedures
Answer and assist incoming callers with questions and requests; subsequently route callers, as appropriate.
Receive incoming bank visitors and assist in directing them appropriately.
Additional Functions-Secondary Responsibilities and Accountabilities (10%)
Additional Task Statement(s)
Work overtime, as needed.
Ability to work on Saturday rotation schedule.
Follow all bank policies and procedures
Provide assistance to other departments as needed.
Perform other duties that may be assigned and requested.
Position Qualifications
Education: Required - High School Diploma or equivalent.
Preferred - Post -secondary certificate or degree, experience will be considered.
Experience: Required - 1 to 2 years of experience in banking or related field.
Preferred - 3 to 5 years of experience in banking or a related area
Licenses and
Certifications: Required - None
Preferred - None
Position Requirements
Competency Statement(s)
Accountability (core value) - Always do what we say and hold one another accountable.
Accuracy - Thorough with strict attention to detail; does work right the first time; identifies and corrects errors; produces complete and error free work.
Active Listening - Gives full attention to what others are saying, attentive to others' ideas and concerns; asks questions to clarify understanding.
Conceptual Thinking - Notices similarities between different and apparently unrelated situations.
Confidentiality (Core Value) - Always maintains strict confidentiality .
Community Development (Core Value) - Always committed to community development.
Critical Thinking - Apply rules and logic to situations; considers factors beyond the initial information given.
Data entry - Proficient alpha/numeric data entry skills.
Detail oriented - Concentrates on routing work details; carefully monitors and examines one's own and others' work; ensures accuracy in documentation and data.
Ethical Conduct - Conducts oneself consistently with sound banking practices and standards, upholding the values of Guaranty Bank.
Integrity (Core Value) - Always act with integrity and honesty.
Respect (Core Value) - Always treats others with respect.
Physical Requirements:
Physical requirements needed to perform the above essential duties, with or without reasonable accommodation, may be requested from Human Resources.
Frequency
Lbs.
Sitting
30%
Standing
60%
Walking
10%
Fine Manipulation of hands
80%
Lifting
Daily
25 lbs.
Carrying
Daily
25 lbs.
Pushing/Pulling
Seldom
75 lbs.
Bending/Squatting
Frequent
Reaching/Overhead
Occasional
Stress Level
High at times
General notice:
The bank has reviewed the to ensure the essential functions and basic duties are current. This describes the general nature and level of work performed by the employee holding this position. It provides guidelines for the job expectations and the knowledge, skills, and abilities necessary to perform successfully in this position. This job description in no way states or implies that these are the only duties to be performed. Additional duties and responsibilities may be assigned by supervisors as deemed appropriate. This position does not constitute an employment agreement between the Bank and employee. This position description is subject to change as the needs of the bank and the requirements of the position change.
Auto-ApplySenior Seamer Service Representative
Service representative job in Memphis, TN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Guest Services Representative
Service representative job in Southaven, MS
Physical Demands: Requires prolonged sitting, walking, some bending, stooping, stretching, navigating steps/stairways, standing and lifting up to 50 pounds occasionally. Requires hand-eye coordination and manual dexterity sufficient for keyboarding and departmental equipment. Requires normal and/or correctable range of hearing and vision.
Work Conditions: Includes office and event environments, involving contact with staff and the public. Regular schedule is Monday through Sunday and can require irregular hours and changes to schedule due to deadlines and frequent interruptions due to project timelines and due to the organization's commitment to be 100% event driven which may be stressful at times and may involve dealing with angry, confused or upset people. (Must be able to work at least 50% of each month's scheduled events to maintain part-time status and/or work at least 80% of each month's scheduled events to be considered for regular, supervisor position.)
Staff Liaisons: As directed by Supervisor
Job Objective
The Guest Services Representative helps create a hospitable, positive and secure event experience for all guests by providing superior, individualized services and support.
Duties and Responsibilities
a. Collaboration & Communication
Enthusiastically and proactively greets and/or responds to staff, guests, and public who have questions, concerns, difficulties, suggestions, etc.
Provides event and arena information to all requestors.
Effectively works with Ticket Takers, Bag Checkers/Wander or Section Attendants, or others as assigned.
Maintains departmental dress code which helps identifies event services staff and includes the use of flashlight, radio, etc.
b. Guest Services
Assists with screening procedures for those entering the center for multiple events which includes sports events, music/concert events, and theatre events.
Monitors entry (ingress) and exit (egress) points to assigned events.
Escorts guests to their section/seat (which is frequently when the arena is dark).
Enforces center policies which includes no smoking, no re-entry by monitoring stairs and sections.
Resolves guest issues up to the level where intervention by a Supervisor is required. And, assists with incident response and resolution if requested.
Helps train other staff or volunteers as needed.
Forms effective working relationships & rapport with customers and staff.
Secures work area before departing each day.
Requirements
Qualifications, Knowledge, Skills and Abilities (KSA)
Must be at least 21 years of age and have a combination of education and experience in hospitality and/or customer service. Possess good communication skills (including the ability to read, write and speak clearly/consistently in English), ability to work well with people, ability to function in a busy environment with multiple interruptions, orientation to detail, computer literacy and proficiency a must. Must be comfortable with technology and social media. Familiarity with convention/tradeshow industry is preferred.
Customer Relations Specialist
Service representative job in Memphis, TN
GOSSETT MOTOR CARS
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities.
JOB SUMMARY
We are currently seeking a Customer Relations Specialist to join our team.
We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises.
Responsibilities
Answer incoming sales calls
Schedule appointments
Communicate with callers in a professional, friendly, and efficient manner
Provide basic information to callers who have general inquiries
Respond to all sales leads on time
Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance
Become an automotive product expert
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers and employees while handling multiple tasks simultaneously
Gossett Motor Cars Benefits:
Team-oriented environment
Advancement opportunities
Affordable Medical Plan
Paid vacation (3 weeks)
Employee car purchase program
On-site mobile health clinic
Auto-ApplyClient Relationship Specialist
Service representative job in Memphis, TN
Veteran Marketing Group is a growing organization driven by results, passionate about exploring potential, and dedicated to obliterating the boundaries that define success. Our goal is to exceed client expectations and provide superior customer service with every interaction. The entry level team is responsible for building upon existing sales systems and ensuring continual brand satisfaction in our Southeast division. So, if you are excited about growing with a nationally known brand and jump starting a career, this role is perfect for you!
BASIC RESPONSIBILITIES:
· Exceeding weekly sales goals both as an individual and as a team
· Relationship building with current and prospective clients
· Effectively executing sales systems and product campaigns
· Attending/leading and scheduling product presentations
· Professional networking and relationship building
· Managing client accounts and appointments
CANDIDATE REQUIREMENTS:
· Stellar interpersonal skills
· Critical thinking and problem solving ability
· Positive and professional attitude
· Ability to work in a fast paced environment
· Self-motivated team player
· Unmatched work ethic
Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.
Auto-ApplyConcern Customer Service & Marketing Liaison
Service representative job in Memphis, TN
Job Code 22321
FLSA Status
Job Family
CONCERN EAP
Job Summary
The Customer Service & Marketing Liaison serves as a high-performing, dual-function role responsible for providing exceptional front-line administrative support (60%) and executing marketing and outreach initiatives (40%). This position is the first point of contact for client companies and their employees, ensuring a professional, positive, and solution-focused experience. In addition, the role supports growth and visibility of the EAP through marketing, social media management, and community engagement.
Job Responsibilities
Administrative & Customer Service (60%)
Serve as the first point of contact for client companies and employees by answering and triaging phone calls, scheduling appointments, and routing inquiries appropriately with professionalism and efficiency.
Provide excellent customer service, ensuring all client requests are handled with accuracy, empathy, and confidentiality.
Ensure electronic intake forms are properly completed, filed, and maintained in compliance with standards.
Enter data into tracking systems and maintain accurate records for reporting purposes.
Assist counselors with schedule management and coordination.
Support the Director with contract monitoring, database updates, and administrative reporting.
Assist with office billing and affiliate provider claims processing.
Manage office supply and marketing material orders to ensure adequate inventory and timely distribution.
Contribute to the development and implementation of standard operating procedures to improve efficiency.
Marketing and Outreach (40%)
Serve as a marketing representative to strengthen existing client relationships and support new business development opportunities.
Assist in expanding the affiliate provider network, serving as a liaison for billing, claims, and authorizations when needed.
Manage and update Concern's social media platforms, ensuring consistent, professional, and accurate content.
Upload and maintain recorded trainings on YouTube, Buzz Sprout, and other platforms.
Coordinate and represent Concern at health fairs, orientations, community trainings, and outreach events.
Collaborate on marketing strategies and contribute to campaigns that enhance Concern's visibility and engagement.
Track and analyze marketing activities to identify opportunities for improvement.
Optimize use of the EMR system to streamline operations and improve client experiences.
Specifications
Experience
Description
Minimum Required
Preferred/Desired
Two years of administrative, customer service, or marketing experience.
One or more years of employee assistance program, behavioral health, or healthcare environment preferred.
Education
Description
Minimum Required
Preferred/Desired
Associate's degree in Business Administration, Marketing, or Communications.
Bachelor's degree in Business Administration, Marketing, Social Work Communications, or related field preferred.
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required
Preferred/Desired
Proficiency in Microsoft Office Suites
Proficient verbal, written, and interpersonal communication skills
Professional demeanor, customer-focused, and self-motivated with a high level of initiative
Ability to prioritize multiple tasks and meet deadlines.
Ability to manage confidential information with integrity.
Proficiency in EPIC EMR and management of social media platforms.
Licensure
Description
Minimum Required
Preferred/Desired
None required.
None required.
Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
Work Environment
Functional Demands
Label
Short Description
Full Description
Sedentary
Very light energy level
Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light
Moderate energy level
Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium
High energy level
Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy
Very high energy level
Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating
(Select which from above functional demands is applicable)
Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Physical Activity Requirements - Standing
Physical Activity Requirements - Walking
Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Physical Activity Requirements - Carry objects
Physical Activity Requirements - Push/Pull
Physical Activity Requirements - Twisting
Physical Activity Requirements - Bending
Physical Activity Requirements - Reaching Forward
Physical Activity Requirements - Reaching Overhead
Physical Activity Requirements - Squat/Kneel/Crawl
Physical Activity Requirements - Wrist position deviation
Physical Activity Requirements - Pinching/fine motor activities
Physical Activity Requirements - Keyboard use/repetitive motion
Physical Activity Requirements - Taste or smell
Physical Activity Requirements - Talk or hear
Sensory Requirements
Color Discrimination
Near Vision
Far Vision
Depth Perception
Hearing
Environmental Requirements - Blood-Borne Pathogens
Environmental Requirements - Chemical
Environmental Requirements - Airborne Communicable Diseases
Environmental Requirements - Extreme Temperatures
Environmental Requirements - Radiation
Environmental Requirements - Uneven Surfaces or Elevations
Environmental Requirements - Extreme Noise Levels
Environmental Requirements - Dust/Particular Matter
Environmental Requirements - Other
Auto-ApplyCustomer Service Representative
Service representative job in Memphis, TN
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCall Center Representative
Service representative job in Memphis, TN
Job Description
Full-Time Call Center Representative
Anserfone is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
Key Responsibilities:
Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information, ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.
Qualifications:
A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation and Benefits:
Compensation: $16/hr
Full-time employees are eligible for a robust benefits package including:
Employee Stock Ownership
Comprehensive Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance Policy
Legal Assistance
Shifts:
Full-Time - 40 hours per week, 10-hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training: M-F, 9am-4pm. Training will last approximately one week. On your second week, you will move to your new set schedule.
Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
Dental Call Center and Insurance Specialist-Brink & White
Service representative job in Memphis, TN
Job Description
We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Someone who has strong communication skills.
Ability to understand and interpret policies, procedures and account notes.
Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness.
Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided.
Someone who is detail oriented and has strong organizational skills.
Strong PC and data entry skills.
Bilingual is a plus!
RESPONSIBILITIES:
Answer incoming calls and address patient inquiries in a friendly and professional manner.
Schedule appointments for multiple doctors and ensure accurate patient information is recorded.
Provide information about services, insurance, and other relevant details.
Handle patient concerns and resolve issues promptly.
Maintain accurate records of calls and patient interactions.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages!
Brink & White participates in E-Verify.
Senior Client Specialist - Asset Based Lending and International
Service representative job in Memphis, TN
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Open new accounts and ensure complete, accurate documentation is obtained from clients
- Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
- Image and index all deposit and client documentation to ensure proper recordkeeping
- Perform account maintenance, including adding/removing signers and updating client records
- Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims
- Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
- Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
- Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
- Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
- Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
- Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
- Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested
- Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested
- Perform other duties and responsibilities as assigned
**SUPERVISORY RESPONSIBILITIES**
No supervisory responsibilities
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience.
**COMPUTER AND OFFICE EQUIPMENT SKILLS**
Microsoft Office suite
**CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)**
None required
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Call Center Representative
Service representative job in Memphis, TN
Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Representative to join our in-house call center team! In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule service appointments while delivering exceptional customer service. Your workday will be from 9 AM to 6 PM, Monday to Friday, with one Saturday per month to keep things exciting. Don't worry-you'll get a day off during the week to maintain that perfect work-life balance. If you're ready to chat, connect, and keep our customers happy, we want to hear from you!
What We Offer:
Health insurance to keep you feeling your best.
Dental insurance because a healthy smile is always in style!
Vision insurance so you can stay sharp.
A 401(k) plan to help you plan for the future.
Opportunities for career growth-your potential is limitless.
Get involved in the community and make a real difference.
Paid vacation days because everyone needs a little R&R.
An epic Annual Christmas Party-celebrate the season in style!
Christmas Bonus based on tenure-rewarding your loyalty.
Employee Vehicle Purchase Program (yes, you could be driving a sweet ride!).
Discounts on parts and services to keep your wheels turning smoothly!
Free lunches every Saturday, because we believe in fueling your greatness.
Production bonuses with
huge
potential earnings-seriously, the sky's the limit!
Responsibilities:
Respond to customer inquiries via phone, email, or chat with lightning speed and top-notch professionalism.
Schedule service appointments like a pro to keep everything running like a well-oiled machine.
Channel your inner detective by making follow-up and retention calls to keep our customers happy and coming back.
Keep those customer satisfaction levels sky-high by listening carefully, providing accurate info, and delivering stellar service with a smile.
Collaborate with Service Advisors and the Parts Department to ensure appointments are scheduled smoothly and customers are in the loop about any changes.
Keep our database sharp! Maintain accurate, up-to-date customer info like it's second nature.
Crush your monthly performance goals like a champ and keep raising the bar!
Requirements:
A high school diploma or equivalent.
A valid driver's license.
The ability to rock your assigned shift with punctuality and reliability.
Excellent communication skills-whether talking, typing, or texting, you've got it!
The talent to juggle multiple tasks like a pro in a fast-paced environment.
Organizational wizardry with an eagle eye for the details!
Computer skills that would make a tech guru proud.
Bonus points if you've got experience in the automotive industry-but if not, we'll teach you the ropes!
If you're a self-starter who's all about delivering awesome customer service or if you're looking to break into the automotive industry, this is the golden opportunity you've been waiting for! Whether you're just starting out or eager to make your mark, we want to hear from you. Apply today and gear up to join our incredible team!
Auto-ApplyCall Center Representative - Mays and Schnapp
Service representative job in Memphis, TN
Job DescriptionResolve Pain Solutions is committed to improving the quality of life for individuals experiencing chronic and acute pain. We are seeking a dynamic Call Center Representative for a growing, multi-site healthcare organization. This position will be based at our Mays & Schnapp location in Memphis, TN.
We offer comprehensive, patient-centered care through innovative treatment plans, clinical expertise, and compassionate service. Our team of healthcare professionals strives to ensure every patient feels heard, respected, and supported on their journey to pain relief.
Position Summary
As a Call Center Representative at Resolve Pain Solutions, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls for all locations and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
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Bilingual Call Center Representative
Service representative job in Memphis, TN
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyDental Call Center and Insurance Specialist-Brink & White
Service representative job in Bartlett, TN
We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Someone who has strong communication skills.
Ability to understand and interpret policies, procedures and account notes.
Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness.
Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided.
Someone who is detail oriented and has strong organizational skills.
Strong PC and data entry skills.
Bilingual is a plus!
RESPONSIBILITIES:
Answer incoming calls and address patient inquiries in a friendly and professional manner.
Schedule appointments for multiple doctors and ensure accurate patient information is recorded.
Provide information about services, insurance, and other relevant details.
Handle patient concerns and resolve issues promptly.
Maintain accurate records of calls and patient interactions.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages!
Brink & White participates in E-Verify.
Auto-ApplyCall Center Representative
Service representative job in Bartlett, TN
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.**
Earn a **$1 raise after your first 30 days** - plus **another $1 after 90 days!** We love celebrating progress and commitment early on.
**What are we looking for?**
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
+ You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
+ You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
+ You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
+ You must be at least 16 years of age.
**Responsibilities:**
+ Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
+ Ability to achieve and maintain performance standards
+ A Customer Maniac who can work independently
+ Support marketing of products
+ Able to interact with all levels of management and customers in a professional manner
+ Assist and mentor new call center representatives
+ Adhere to company processes and guidelines
**Job Requirements Qualifications:**
+ Customer Relations and interpersonal skills
+ Personal Computer skills
+ Communication (verbal and written) skills
+ Mathematical skills
+ Work both independently and within a team environment
+ Call center experience preferred
+ Strong work ethic
+ Flexibility with schedule
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!