Customer Support Representative
Service representative job in Merrillville, IN
Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $22.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Client Specialist
Service representative job in Mishawaka, IN
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM2
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Auto-ApplyClient Services Administrator
Service representative job in Nappanee, IN
Job DescriptionSalary:
Client Services Administrator Loucks & Weaver CPA Nappanee, IN
About Us Loucks & Weaver CPA is a growing public accounting firm committed to delivering high-quality tax, accounting, and advisory services to individuals and businesses throughout Northern Indiana. We take pride in offering responsive communication, proactive planning, and a professional yet welcoming client experience. As our firm continues to grow, we are seeking a reliable, organized, and client-focused Client Services Administrator to serve as the front line of our office.
Position Overview
The Client Services Administrator plays a critical role in ensuring smooth daily operations and exceptional client service. This position is responsible for managing the front office, supporting our partners and tax team, coordinating client interactions, and maintaining an efficient, professional environment. The ideal candidate is detail-oriented, friendly, tech-savvy, and able to manage multiple priorities with confidence.
Key Responsibilities
Serve as the primary point of contact for clientsgreeting visitors, answering phones, and directing inquiries.
Manage daily scheduling, appointment confirmations, and follow-up communication.
Support tax return and financial statement workflows by organizing client documents, scanning/uploading files, and maintaining digital folders.
Coordinate e-signature requests, client portal setup, and document distribution.
Maintain office supplies, monitor mail/UPS deliveries, and support overall office organization.
Prepare outgoing correspondence and assist with client communications, reminders, and deadline tracking.
Provide administrative support to partners and staff as needed.
Qualifications
Prior experience in administrative, client service, or office management roles (CPA firm or financial services experience is a plus).
Strong communication skillsprofessional, friendly, and clear.
Highly organized with excellent attention to detail.
Proficient in Microsoft Office; experience with accounting/tax software preferred.
Ability to maintain confidentiality and handle sensitive information.
Comfortable managing multiple tasks in a deadline-driven environment.
Customer Support Representative
Service representative job in Merrillville, IN
Job Description Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Call Center Representative
Service representative job in Merrillville, IN
Call Center Representative(Part-time)
NWIBaths.com is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling in the Northwest Indiana and Chicagoland area. We enrich the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free.
We are looking for a part-time, in person professional Call Center Representative for our office in Merrillville, IN. Join our team of winners and earn a substantial income. Work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes. Hourly pay plus volume bonuses based on quality appointments. Flexible schedule, and opportunities for extra hours.
$15 - $27+ through uncapped bonuses on top of hourly pay. Room for advancement.
Essential Duties:
Set up qualified appointments for free consultations
Contact homeowners by outbound calls
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names, addresses, phone numbers, etc.
Input appointment details into the computer system
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Answer inbound calls
Update lead information and maintaining reports
Qualifications & Skills:
Customer service and interpersonal expertise
Strong, clear and concise written and verbal communication
Confidence on the phone, and speaking with customers
Knowledge of sales, marketing principles, and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Proficiency in relevant computer applications
Resilience, adaptability, persistance, persuasion, and problem solving
Company services and product proficiency - training provided
Reliable transportation
Auto-ApplyCustomer Service Advisor
Service representative job in Hammond, IN
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Service Rep(05161) - 437 John Sims Pkwy
Service representative job in Valparaiso, IN
Auburn-Washburn
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
CUSTOMER SERVICE REG-VALPO IMMED CARE CTR
Service representative job in Crown Point, IN
Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies. Assists patients with check-in and check-out process and prepares medical records for physician visit. Directs telephone calls and messages to appropriate persons, provides customer service as needed. Initiates scheduling process for diagnostic tests and referrals. Verifies financial information and insurance coverages. Verifies scheduled appointments and follows up on missed appointments per protocol.
Qualifications
JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES
* Certification as a Physician Office Business Administrator is desirable.
* Ability to apply medical terminology as it relates to patient visit and future appointments.
* Good computer skills and the ability to operate basic office equipment.
* Demonstrated good analytical skills.
* Demonstrated positive attitude, professional courtesy and compassionate customer service to patience.
* Excellent communication and interpersonal skills.
* Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
* Ability to work independently and in a team environment, and to multi-task.
EDUCATION
* High School Diploma/GED Equivalent Required
* Customer service, reception, filling or billing experience in a physician's office or hospital.
* 2 Healthcare/Medical - Physician's Office Preferred
STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Auto-ApplyClient Service Representative
Service representative job in Blue Island, IL
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Our ideal candidate will possess the following skills:
High school diploma or GED required
2-3 years of cash handling experience
Excellent customer service skills
Excellent balancing record
Good organizational skills and attention to detail
Ability to lift heavy boxes of coin
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
Auto-ApplyCustomer Service Representative
Service representative job in Hammond, IN
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyImaging Service Specialist
Service representative job in Olympia Fields, IL
Franciscan Health Olympia Fields Campus 20201 S Crawford Ave Olympia Fields, Illinois 60461 The Imaging Service Specialist III performs maintenance and repairs as necessary on any general medical equipment, as well as possessing knowledge and ability to support at least six types of medical imaging/radiological care systems or devices. In this role you will inspect, troubleshoot, repair, calibrate and verify performance of the assigned imaging/radiological equipment in accordance with clinical engineering policies and processes.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Accept guidance and training from more experienced members of the Clinical Engineering department in a way that reflects the Franciscan Alliance mission and values while also demonstrating self-accountability for completion of his or her assigned service activities, as directed by supervisor or more experienced team members.
* Communicate with clinical care providers regarding the status of any equipment service activities, adjusting activities when necessary to accommodate patient care schedules, while still assuring regulatory compliance.
* Deliver high quality and cost-effective results by performing medical equipment service and providing technical support across a wide range of device types and in multiple clinical care areas, following the organizational policies and procedures.
* Demonstrate an understanding of and adherence to the department budget by using good judgment to plan and prioritize activities and by considering a variety of different service strategies to assure the highest possible level of efficiency and cost-effectiveness for all services provided.
* Document equipment information and service activities within the medical equipment database to assure timely, accurate and complete service documentation and inventory management.
* Participate in ensuring the success and positive reputation of the Clinical Engineering department by willingly and competently performing any necessary service functions and/or related administrative activities.
* Participate in relevant technical and professional training or related activities to stay informed about changes in healthcare technology, regulatory requirements and other external factors that may affect the activities of the Clinical Engineering department.
* Take action to appropriately respond to and make supervisor aware of any customer concerns, patient incidents, significant device failures or other urgent situation that may arise within the daily activities of the Clinical Engineering team.
* Take responsibility for identifying opportunities for improvement and making recommendations for positive changes in processes to improve the quality of service or contribute to positive patient or organizational outcomes.
QUALIFICATIONS
* Required Associate's Degree Biomedical Engineering Technology or related
* Preferred Bachelor's Degree Biomedical Engineering Technology or related
* 4 years With a BS Degree in a Technology Related Field, at least 4 Years Relevant progressive service experience with Imaging Devices in the Healthcare Technology environment Required
* 6 years With an AS Degree in a Technology Related Field, at least 6 Years Relevant progressive service experience with Imaging Devices in the Healthcare Technology environment Required
* 10+ years In Lieu of AS degree, 10+ years relevant progressive service experience in a related field with at least 6 years of full responsibility servicing Imaging Equipment in Healthcare Technology Required
* Certified Biomedical Equipment Technician (CBET) - Association for the Advancement of Medical Instrumentation CBET, CRES, CHTM, CCE or related certification
* A+ Certified Professional (A+CERT) - CompTIA A+, Network+, Security+ or related IT certification
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
Imaging Service Specialist III $32.54-$50.85
INCENTIVE:
Not Applicable
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Call Center/BDC Representative
Service representative job in Lansing, IL
The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
Starting pay at- $18.75 per hour, guaranteed for your first 30 days.
Medical, Dental, Vision Insurance,401K
For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Must be willing to work some nights and weekends
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
Answer customer internet inquires by via email, phone, and text
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills- required
Knowledgeable to call center environment
Automotive experience helpful but not required
Able to communicate persuasively with customers to set appointments
Weekend and evening availability, as schedules include some evenings and weekends- required
Willingness to undergo a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
Auto-ApplyEngagement Center Rep
Service representative job in Munster, IN
Sign-on Bonus! Full-time with Benefits Hours: M-F 9:30 am to 6:00 pm# #: Answers incoming calls from patients and conducts outbound calls to patients with open medical orders to#schedule basic test or procedure appointments.# Refers advanced scheduling tests to Engagement Center Coordinator.# Ensures that accurate patient information is collected to facilitate the pre-registration process and providing exceptional customer service to ensure quality and performance standards are achieved. # Required Skills # Qualifications: Completion of High School diploma or GED.# Medical or business office education or training preferred. 1 or more related years# experience with medical terminology and/or call center environment.# Previous patient registration experience preferred.# Knowledge of health insurance required; managed care preferred. Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.# Must be able to work in a fast-paced environment and maintain productivity/quality goals. Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills. Ability to maintain confidentiality of sensitive information.# Bilingual Spanish preferred.# # Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. # Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs # Join our team of healthcare professionals at Powers Health.#Apply today!
Sign-on Bonus!
Full-time with Benefits
Hours: M-F 9:30 am to 6:00 pm
Job Description:
* Answers incoming calls from patients and conducts outbound calls to patients with open medical orders to schedule basic test or procedure appointments.
* Refers advanced scheduling tests to Engagement Center Coordinator.
* Ensures that accurate patient information is collected to facilitate the pre-registration process and providing exceptional customer service to ensure quality and performance standards are achieved.
Required Skills & Qualifications:
* Completion of High School diploma or GED. Medical or business office education or training preferred.
* 1 or more related years' experience with medical terminology and/or call center environment. Previous patient registration experience preferred.
* Knowledge of health insurance required; managed care preferred.
* Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.
* Must be able to work in a fast-paced environment and maintain productivity/quality goals.
* Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.
* Ability to maintain confidentiality of sensitive information.
* Bilingual Spanish preferred.
Your Extraordinary Career Starts Here
We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.
Our comprehensive benefits program includes, but is not limited to:
* Medical, dental and vision coverage
* Wellness program, including free screenings
* Healthcare and Dependent Care Spending Accounts (HSA)
* Retirement savings plan
* Life insurance
* Disability income protection
* Employee Assistance Program (EAP)
* Fitness center discount program
* Tuition assistance and career development
* Paid Time Off (PTO)
* Reward and recognition programs
Join our team of healthcare professionals at Powers Health. Apply today!
Guest Service Representative - Substitute
Service representative job in Highland, IN
Join Our Team as a Substitute Guest Service Representative at Tricoci University!
At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth.
Position Overview:
As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus.
Key Responsibilities:
Greet and assist guests and students with a warm and professional demeanor.
Handle incoming phone calls and provide accurate information about our programs and services.
Schedule and confirm appointments for beauty treatments and consultations.
Maintain accurate records of guest interactions and service appointments.
Address guest inquiries and concerns promptly and with care.
Collaborate effectively with team members to support smooth operations.
Perform administrative tasks as needed to enhance the guest experience.
Why Work With Us?
Be part of a respected institution focused on beauty education and student success.
Experience a supportive work environment that values collaboration and teamwork.
Flexible scheduling options that can accommodate your availability.
Opportunities for professional and personal growth within the beauty industry.
Employee discounts on beauty services and products.
Day and Evening Shifts Available
Requirements
Qualifications:
High school diploma or equivalent; coursework in hospitality or customer service is a plus.
Previous experience in customer service or a similar role is preferred.
Strong communication skills and a friendly, approachable attitude.
Excellent organizational skills and the ability to multitask.
Proficiency in Microsoft Office Suite; experience with CRM software is beneficial.
A positive demeanor and a strong dedication to providing exceptional customer service.
Availability for flexible scheduling, including weekdays, evenings, and weekends.
Benefits
Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
Guest Service Representative - Substitute
Service representative job in Highland, IN
Join Our Team as a Substitute Guest Service Representative at Tricoci University! About Tricoci University: At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth.
Position Overview:
As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus.
Key Responsibilities:
* Greet and assist guests and students with a warm and professional demeanor.
* Handle incoming phone calls and provide accurate information about our programs and services.
* Schedule and confirm appointments for beauty treatments and consultations.
* Maintain accurate records of guest interactions and service appointments.
* Address guest inquiries and concerns promptly and with care.
* Collaborate effectively with team members to support smooth operations.
* Perform administrative tasks as needed to enhance the guest experience.
Why Work With Us?
* Be part of a respected institution focused on beauty education and student success.
* Experience a supportive work environment that values collaboration and teamwork.
* Flexible scheduling options that can accommodate your availability.
* Opportunities for professional and personal growth within the beauty industry.
* Employee discounts on beauty services and products.
* Day and Evening Shifts Available
Provider Enrollment & Credentialing Rep
Service representative job in Granger, IN
Reports to the Supervisor, Provider Enrollment & Credentialing. Responsible for the timely completion of all initial and re-credentialing processes, as well as payer enrollments, for Beacon Health System. Coordinates with physicians, providers, credentialing agencies, regulatory bodies, payors, office managers, and contracted providers to ensure credentialing and enrollment activities comply with National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures.
MISSION, VALUES, AND SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Primary Responsibilities
Credentialing
* Ensures timely completion of credentialing activities in compliance with NCQA and departmental standards.
* Coordinates with external agencies, payors, office managers, and contracted providers to complete credentialing requirements.
* Acts as a liaison with Medical Directors, Hospital Medical Staff, and internal/external stakeholders regarding credentialing status.
* Performs Primary Source Verifications per applicable accreditation standards (JCAHO, AAAHC, URAC, etc.).
* Conducts online verifications and reviews relevant credentialing resources.
* Notifies appropriate entities of provider effective and termination dates.
* Communicates with the Physician Recruitment team regarding provider onboarding and credentialing status.
* Maintains regular follow-up with providers and communicates status updates to ensure credentialing completion prior to start dates.
Enrollment
* Ensures timely completion of all payer enrollment activities per payer requirements and departmental procedures.
* Completes insurance and government applications on behalf of Beacon Health System providers.
* Alerts management of any delays or non-compliance issues.
* Maintains accurate and up-to-date data in credentialing software systems.
* Provides timely reports as needed.
* Manages and updates each provider's CAQH online profile.
* Applies for and maintains Beacon Health System provider NPPES (National Plan & Provider Enumeration System) identifiers.
* Assists Beacon Medical Group and hospital Patient Accounts departments with network and claims issues related to credentialing.
* Adheres to strict follow-up schedules, ensuring all credentialing and enrollment steps are completed before provider start dates.
Organizational Responsibilities
* Attends and participates in department meetings; accountable for all information shared.
* Completes mandatory education, annual competencies, and department-specific training within required timeframes.
* Complies with annual employee health requirements and organizational/departmental policies.
Education and Experience
* High school diploma or equivalent required; Associate's Degree in Business, Health Administration, or a related field preferred.
* Minimum of three years of credentialing experience or equivalent experience in healthcare or health insurance preferred.
Knowledge and Skills
* Working knowledge of federal, state, and local laws and NCQA standards applicable to credentialing and enrollment.
* Strong analytical, problem-solving, and organizational skills to enhance and streamline credentialing processes.
* Proficient in Microsoft Office Suite and standard office equipment.
* Excellent written and verbal communication skills.
* Strong interpersonal skills to build and maintain effective relationships with internal and external stakeholders.
Working Conditions
* Primarily office-based environment.
Physical Demands
* Requires physical ability and stamina to perform the essential functions of the position.
Guest Service Representative
Service representative job in Hammond, IN
Job Title: Guest Service Representative Location: JSK Hospitality Reports to: Front Desk Supervisor/General Manager Job Overview:
JSK Hospitality is seeking a customer-focused and highly motivated Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, providing them with an exceptional experience from check-in to check-out. This is an excellent opportunity for individuals who are passionate about delivering outstanding service and are looking to grow their career in the hospitality industry. Come grow with us!
Key Responsibilities:
Greet and welcome guests in a professional and friendly manner upon check-in and check-out.
Assist guests with check-in/check-out procedures and ensure a smooth, efficient process.
Answer phone calls and respond to guest inquiries regarding room rates, services, and hotel amenities.
Handle reservations, modifications, and cancellations through various channels, including phone, email, and in-person requests.
Process guest payments and ensure accurate billing information is maintained.
Provide guests with information about local attractions, dining options, transportation, and other hotel services.
Ensure guest requests, complaints, and concerns are addressed promptly and professionally.
Assist in maintaining the hotel's front desk area, ensuring it is clean, organized, and well-stocked with necessary materials.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests and ensure an excellent stay.
Monitor and maintain security of guest information and property.
Lift, carry, and move luggage or other items as needed, with a requirement to lift up to 25+ pounds.
Assist with the preparation and management of daily guest reports and other administrative tasks as needed.
Ensure that all hotel policies and procedures are followed, including safety and emergency protocols.
Maintain a professional and welcoming demeanor at all times.
Qualifications:
Must be able to lift, carry, and move items up to 25+ pounds (e.g., luggage).
Previous experience in guest services, customer service, or hospitality is preferred, but not required.
Strong communication and interpersonal skills, with the ability to interact with guests and team members in a courteous and professional manner.
Ability to work efficiently in a fast-paced, multi-tasking environment.
Strong attention to detail and problem-solving skills.
Ability to work flexible shifts, including evenings, weekends, and holidays.
Basic computer skills and familiarity with hotel property management systems is a plus.
A positive, team-oriented attitude and willingness to go above and beyond for guest satisfaction.
Physical Requirements:
Must be able to stand, walk, bend, and reach for extended periods of time.
Ability to lift, carry, and move items up to 25+ pounds.
Ability to perform repetitive tasks and maintain energy levels during long shifts.
Come Grow With Us! At JSK Hospitality, we are committed to providing opportunities for growth and advancement within our company. This is a fantastic entry-level position with the potential for future development and career progression in the hospitality industry. If you are passionate about guest service and looking for a place where you can build a rewarding career, come grow with us!
Guest Service Representative
Service representative job in New Buffalo, MI
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCall Center Representative
Service representative job in Hobart, IN
Call Center Representative(Part-time)
NWIBaths.com is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling in the Northwest Indiana and Chicagoland area. We enrich the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free.
We are looking for a part-time, in person professional Call Center Representative for our office in Merrillville, IN. Join our team of winners and earn a substantial income. Work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes. Hourly pay plus volume bonuses based on quality appointments. Flexible schedule, and opportunities for extra hours.
$15 - $27+ through uncapped bonuses on top of hourly pay.
Essential Duties:
Set up qualified appointments for free consultations
Contact homeowners by outbound calls
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names, addresses, phone numbers, etc.
Input appointment details into the computer system
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Answer inbound calls
Update lead information and maintaining reports
Qualifications & Skills:
Customer service and interpersonal expertise
Strong, clear and concise written and verbal communication
Confidence on the phone, and speaking with customers
Knowledge of sales, marketing principles, and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Proficiency in relevant computer applications
Resilience, adaptability, persistance, persuasion, and problem solving
Company services and product proficiency - training provided
Reliable transportation
Auto-ApplyCustomer Service Representative
Service representative job in Hammond, IN
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-Apply