Service representative jobs in Morristown, TN - 492 jobs
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Bilingual Customer Service Specialist (Spanish)-Floater
Sherwin-Williams 4.5
Service representative job in Morristown, TN
The individual selected for this role will be expected to work at stores within a 25-mile radius of This is a Full-time position.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
#SHWSalesBL
$29k-35k yearly est. Auto-Apply 5d ago
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Senior Seamer Service Representative
Crown Cork & Seal USA, Inc. Careers
Service representative job in Knoxville, TN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: * Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. * Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. * Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. * Provide double-seaming training for customers. Requirements for this position would include the following: * High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus * Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) * Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). * Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. * Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) * Effective communication skills, both verbal and written as well as proven presentation skills. * Ability to clearly and effectively interact with customers on a variety of levels. * Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. * Ability to work overtime during the week and week-ends based on customer needs. * Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
$39k-58k yearly est. 2d ago
Client Appointment Specialist
Riverview Decks 4.5
Service representative job in Knoxville, TN
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
$39k-73k yearly est. 52d ago
Sales Representative, Inbound
Liberty Tire Recycling 4.2
Service representative job in Knoxville, TN
Job Description
About Us:
Liberty Tire Recycling is a high-growth company and the premier provider of tire recycling services in North America with operations throughout the United States and Canada. Liberty Tire annually transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people's lives. The Company is private equity owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools, technologies and processes, Liberty Tire is a revolutionary American conservation enterprise - from coast to coast, and from whole tire to end products. The company's commitment to finding new and better ways to RECLAIM, RECYCLE and REUSE bridges the sustainability goals of scrap tire generators nationwide with those of local scrap rubber consumers.
Key Responsibilities
Conduct customer visits and potential customer visits within East Tennessee, and North Georgia.
Build and maintain strong relationships with current customers while pursuing new business opportunities
Create customized proposals to secure and increase business volume
Stay updated on Tire Recycling industry practices and relevant government regulations
Attend industry events to enhance knowledge and expand professional connections
Develop and execute tailored sales plans, utilizing effective strategies and sales tools
Qualifications
Strong ability to cultivate and manage customer relationships
Effective at handling objections and resolving issues independently
Experience in delivering formal presentations
Excellent verbal and written communication abilities
Proficient with sales tools and web-based applications
Familiarity with the area and surrounding regions
Education and Experience
Minimum of 5 years in B2B sales and account management, with a proven track record
Experience in trash/recycling is a plus but not mandatory
Bachelor's degree or equivalent work experience preferred
Willingness to travel up to 50% of the time
EEO Statement:
Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
$46k-64k yearly est. 6d ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Service representative job in Knoxville, TN
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$68k-97k yearly est. Auto-Apply 7d ago
Retail Customer Representative - Entry Level
Launch Point
Service representative job in Knoxville, TN
Launch Point Inc is seeking a fresh and innovative Retail Customer Representative to join our expanding Retail Marketing and Customer Service Department. We pride ourselves on our hands-on training, strong mentorship, and a culture that fuels career development. This is an excellent opportunity for someone eager to launch their career in customer service, brand management, and retail marketing.
The ideal candidate will receive full training across all departments within our firm and will quickly become an integral part of our high-performing team. Our motto is
perpetual growth and opportunity
-and we stand by it.
Daily Responsibilities:
Track and report sales data and territory assessments to senior leadership
Attend daily team meetings to review strategies and tools for success
Stay up to date on product knowledge, client promotions, and competitor offerings
Represent our clients and educate potential customers in a professional, engaging way
Build and maintain long-term customer relationships throughout the experience
Travel locally within assigned territories and occasionally for national conferences
Qualifications:
Bachelor's degree preferred or relevant customer-facing experience
Strong problem-solving, influence, and communication skills
Previous experience in customer service, retail, or sales is a plus
Confident with public speaking and client interactions, both in person and over the phone
Flexible schedule and openness to occasional travel
Must be local to the Knoxville area, have reliable transportation, and be able to start immediately if hired
What We Offer:
Full training and mentorship across marketing, sales, and customer service
A collaborative, team-first culture with daily support and development
Advancement opportunities into leadership and management roles
Opportunity to represent nationally recognized brands
Travel opportunities for top performers and national networking events
$30k-47k yearly est. Auto-Apply 7d ago
Client Experience Specialist
Nerdstogo
Service representative job in Knoxville, TN
Benefits:
Bonus based on performance
Flexible schedule
Training & development
NerdsToGo is committed to providing people-centric IT solutions tailored to your specific needs. Our mission is to bring the highest quality of IT support to local clients and to do so in a warm, friendly, and approachable manner. We understand the importance of a strong community presence-our local roots enable us to deliver personalized on-site assistance, ensuring our clients always interact with familiar, caring, and competent faces. Our dedicated team of technicians focuses on understanding each client's needs and delivering customized solutions that make a real difference. Job SummaryAs a Customer Service Advisor, you will be the first point of contact for our clients, playing a key role in providing an exceptional customer experience. Your responsibilities will include managing inbound client interactions, conducting intake services for new client technology needs, and creating service tickets. You will also schedule service calls using our field service management software. Responsibilities
Serve as the primary contact for inbound client interactions.
Conduct thorough intake services to identify and document client technology needs.
Create and manage service tickets accurately and efficiently.
Schedule service calls using our specialized field service management software.
Collaborate with field technicians and other team members to ensure timely service delivery.
Maintain detailed and accurate records of client interactions and service appointments.
Ensure every interaction with a client brings them delight.
Assist with posting and management of our social media accounts, ensuring consistent and engaging communication with our online community.
Requirements
Outstanding customer service skills are vital for delivering a level of service that distinguishes NerdsToGo from our competitors and leaves a lasting positive impression on our clients.
Strong verbal and written communication skills are crucial for articulating client needs and ensuring seamless service delivery.
We seek candidates who embody the qualities of being humble, hungry, and smart-individuals who prioritize team success over personal ego, possess a strong drive to achieve and learn, and demonstrate emotional intelligence in all interactions
Familiarity with basic technology or IT support services.
Strong organizational and multitasking abilities.
Proficiency in using field service management software or willingness to learn.
Preferred Qualifications
Experience in a client-facing role is highly desirable, as it demonstrates your ability to interact effectively with customers and understand their needs.
Work Environment
This position is based in an office setting where you will interact with both walk-in clients and phone-based inquiries. The business operates Monday through Friday from 8 am to 5 pm, providing a consistent schedule and the opportunity to build strong, in-person client relationships.
Compensation & Benefits
$15 - $25 per hour based on experience
12 days Paid Time Off
Opportunity to be a part of a growing brand!
Career Growth
Opportunities for professional development and career advancement within NerdsToGo.
If you are passionate about technology and enjoy creating positive experiences for customers, we would love to hear from you! Compensation: $15.00 - $20.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
$15-25 hourly Auto-Apply 8d ago
Building Services Specialist I
Metropolitan Knoxville Airport Authority 4.0
Service representative job in Alcoa, TN
ABOUT US: The Metropolitan Knoxville Airport Authority
The Metropolitan Knoxville Airport Authority (MKAA), established in 1978 as a nonprofit organization, owns and operates McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX). With more than 88-years of service to the East Tennessee region, MKAA plays a vital role in supporting the area's air transportation system. Centrally located within a day's drive or short flight of major U.S. cities, our airports are positioned for continued growth and innovation. If you're interested in contributing to the future success of TYS and DKX, we encourage you to explore this opportunity further.
The Position:
The Building Services Specialist I plays a key role in maintaining clean, safe, and welcoming facilities. This position is responsible for performing a variety of custodial and facility upkeep tasks, including sweeping, mopping, scrubbing, vacuuming, and caring for hard floors and carpets. Responsibilities also include emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass furniture, fixtures, and walls. The role requires safe and proper use of cleaning chemicals and equipment, including preparing cleaning solutions as needed. The specialist also assists passengers with general information, reports repair needs, and requests necessary supplies to support daily operations. Additional duties include snow removal at building entrances, applying de-icing materials, monitoring for safety hazards such as spills or slick surfaces, and operating balers and compactors for recycling.
Responsibilities:
Maintain cleanliness of building floors through sweeping, mopping, scrubbing, and vacuuming.
Collect and dispose of trash and recycling materials.
Clean, sanitize, and restock restrooms.
Wash windows, glass partitions, and mirrors.
Dust and polish furniture, fixtures, stainless surfaces, and walls.
Strip, seal, finish, and polish hard floors; steam-clean or shampoo carpets. Safely use chemical cleaners and power equipment to protect floors, fixtures, and equipment.
Prepare cleaning solutions by accurately mixing water with detergents or acids according to specifications.
Provide general information and assistance to passengers as needed.
Report major repair needs or facility system concerns to leadership.
Request necessary supplies and equipment to complete cleaning duties.
Remove snow from building entrances and apply de-icing materials.
Monitor premises for safety hazards such as spills or wet areas and take appropriate action.
Operate balers and compactors to process recyclable materials.
Perform additional related duties as assigned.
The Ideal Candidate:
The ideal candidate possesses knowledge of effective cleaning and sanitizing methods, appropriate cleaning solutions, applicable custodial equipment and tools, and established health and safety procedures. They demonstrate strong organization and time-management skills, actively listen to fully understand verbal instructions, and maintain positive and effective working relationships. The role requires the ability to observe details, identify work that needs to be completed, and follow both verbal and written instructions. Excellent customer service skills and the ability to use a two-way radio are also essential.
Minimum Qualifications: High school diploma or equivalent preferred; less than one year of custodial experience is acceptable.
Salary and Compensation:
The salary for this position is $16/hour. MKAA provides a highly competitive benefits package, including comprehensive medical, dental, and vision coverage; disability and life insurance; vacation and sick leave; and a 401(a)-retirement program.
Deadline to Apply:
For best consideration,
apply by Sunday, January 11, 2026. ***
Position open until filled
.
Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered.
No phone calls or emails please.
Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed).
Selection Process:
Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing.
Applicants must be currently authorized to work in the United States on a long-term basis.
The Metropolitan Knoxville Airport Authority conducts random employee drug screening.
The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.
$16 hourly 25d ago
Customer Relations Specialist (Customer Care-Retail opportunity with a growing company in the Maryville, TN area)
Blossman Gas Jobs 4.3
Service representative job in Maryville, TN
Are you looking for a growing, but stable company in which to build a career in the Maryville, TN area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Maryville. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Branch Administrators are the primary, first line of contact for our customers. They answer the phones, work heavily in our Point-of-Sale system, coordinate the deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with occasional overtime particularly ahead of and during our peak winter demand time of year
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits and a quarterly bonus opportunity are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$27k-34k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefensepest
Service representative job in Knoxville, TN
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 8d ago
Calling and Career Ministry Center Coordinator
Emerald Youth Foundation 3.1
Service representative job in Knoxville, TN
Job DescriptionSalary:
Since 1991, Emerald Youth Foundation has worked to support Knoxvilles youth and prepare generations of Godly community leaders. Emerald Youth has engaged more than 30,000 children and young adults in a variety of community programs over nearly three decades. Every year, Emerald Youth serves more than 3,000 children, teens and young adults in the heart of Knoxville through faith, learning and health programs.
JOB SUMMARY:
The Calling & Career Ministry Coordinator executes the day-to-day operations of the learning center open to 8th through 12th graders to support their transition from high school to post-secondary education and training. This role will help facilitate academic support and enrichment opportunities, calling and career identification and planning, and post-secondary training selection so that students can identify their God-given calling and select the best path to pursue that calling.
BENEFITS:
Medical, Dental, Life, Short-Term & Long-Term Disability insurance paid 100% for employee.
Voluntary benefits available for family members
Paid Vacation
Paid Holidays
ESSENTIAL DUTIES:
Plan and implement Calling and Career activities within and outside of the Center.
Cultivate an inviting learning environment that attracts and keeps students engaged.
Guide and enroll students into the grade-level appropriate workshops and classes.
Secure and match students with tutors as needed.
Help plan and implement college visits.
Obtain and maintain certification to implement Calling and Career assessments and discuss results with student and family.
Help counsel students to determine the best post-secondary path that aligns with their calling, interests, and abilities.
Liaison with college/university faculty to recruit and coordinate workshop leaders and student volunteers. Communicate with workshop leaders to help prepare them for their presentations.
Know students and their families to help maintain participation levels in programs.
Work with the Calling and Career Ministry Director and Program Development team to ensure highest quality offerings are made available to students. Assist with the planning, scheduling, and confirmation of center offerings. Help identify needed curriculum and to ensure compliance with Emerald Youth outcomes.
Operate technology and prepare and implement learning materials as needed for the program.
Ensure snacks are purchased, prepped and provided to students during programs.
Ensure facility is clean, organized, and well maintained. Be responsible for opening and closing building.
Identify constraints or leakage related to the Calling and Career Center that could keep youth from being comprehensively engaged or meeting academic outcomes. Seek solutions working collaboratively with supervisor to attempt and resolve issues so students can move forward in programs.
Recruit, train, and supervise additional volunteers to adequately staff Ministry Center.
Oversee crisis situations and communicate with student and/or family as needed, proving support and guidance. Coordinate with supervisor in case of such an event.
Track, review and provide needed data and/or report achieved outcomes and measurements related to the Calling and Career Ministry Center.
Oversee safety at site, ensuring all team members comply with organizational safety standards, including but not limited to behavior and discipline, child ratios, transportation, CPR, and first aid as applies.
Maintain program budget.
Maintain a current CDL and drive large vehicles/buses as needed or help coordinate transportation as needed
Deliver effective and timely communication and ensure staff does the same.
Manage additional projects and tasks as assigned and participate with any assigned groups or committees.
MINIMUM QUALIFICATIONS:
Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards.
Education, counseling or related bachelors degree.
Ideally 3-5 years experience in counseling or youth programs coordination.
Must hold or obtain a CDL and drive large vehicles/buses.
Must obtain certification in designated Calling & Career assessment.
Excellent written and verbal communication skills.
Proficient in Microsoft Office software.
Able to supervise and motivate team.
Attention to detail.
Willingness to work extended hours.
Ability to work efficiently in a collaborative setting.
*Comprehensive engagement = target youth engaged in faith, learning, and health activities
$30k-37k yearly est. 4d ago
On-Site Medical Call-Center Specialist
Dci Donor Services 3.6
Service representative job in Knoxville, TN
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Knoxville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-35k yearly est. Auto-Apply 54d ago
Account Servicing Representative
Clearbalance Healthcare 3.9
Service representative job in Knoxville, TN
Account ServicingRepresentatives (ASR) are responsible for processing client funding requests in an accurate and timely manner. They are responsible for following company guidelines to resolve account exceptions within a reasonable timeframe to ensure optimal outcomes for clients and customers. ASRs are a part of the Loan Servicing Team and work closely with the Customer Success team to ensure customer requests are maintained efficiently to meet the needs and expectations of their assigned customers.
RESPONSIBILITIES
Ensuring that funding summaries and total sheets are accurate and sent timely to our banking partners and clients.
Resolving account exceptions, managing a clean ClearPath Inbox and keeping provider action accounts to a minimum to facilitate prompt funding of accounts.
Analyzing customers' exceptions and workmaps to determine ways internally or externally to minimize these activities.
Assist in the analysis of customers' performance to identify opportunities for increased loan volume.
Report all variances and potential issues to management.
Works closely with internal resources to ensure customer and banking partner satisfaction as well as successful problem resolution.
Maintains a strong working knowledge of their customers' patient accounting systems and organizational structure.
Protect company data at all times.
Educate yourself on security measures to protect company property (e.g. shoulder surfing, phishing attacks, etc), be aware if all potential threats and surroundings, never write down information from your computer's monitor, and do not share any company information unless you have confirmed that person's identity.
Maintains knowledge of the Bank Secrecy Act (BSA) and the ClearBalance policies that support compliance with BSA.
Performs all duties in a manner that fully supports compliance with all laws and ClearBalance policies.
Other duties as assigned.
EDUCATIONAL AND PROFESSIONAL REQUIREMENTS
High School Diploma
2 years of experience in a banking, accounting, or similar business role
PERFORMANCE MEASURES
Maintain a high level of accuracy in correspondence and reporting to banking partners and clients.
Achieve customer objectives defined by company management in the exception process.
Maintains high customer satisfaction ratings that meet company standards.
Completes required training and development objectives within the assigned time frame.
Follow compliance requirements.
COMPANY DESCRIPTION:
ClearBalance is the leading provider of consumer-friendly patient financing programs to
U.S. based hospitals and health systems. Our programs provide a positive experience for patients who need the ability to repay their healthcare expenses with manageable monthly payments while our healthcare partners are able to significantly improve operating margins and minimizes patients referred to collection agencies. ClearBalance has been at the forefront of patient pay management since 1992, setting and delivering a high bar
for patient financing solutions, patient pay reimbursement, revenue cycle IT expertise, and the patient/consumer experience.
$24k-30k yearly est. 60d+ ago
Wealth Management Client Specialist
First Horizon Bank 3.9
Service representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
**Essential Duties and Responsibilities** :
- Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
- Extensive client contact , involved in all activities that align with prospective and existing clients
- Performs account maintenance including money transfer requests, address changes, etc.
- Serves as liaison and between sales team, compliance, and other business lines throughout the firm
- Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
- Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
- May attend client meetings, prospect meeting, and client/marketing events
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
- Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
- Fulfill financial advisor requests and resolve service-related issues and inquiries
- Process tasks and resolve issues in a timely and accurate manner
- Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
- Maintain a focus on continuous improvement and provides feedback on system enhancements
- Master technology to ensure it is being used to its full benefit
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-33k yearly est. 41d ago
Bilingual Call Center Representative
Knoxville Staffing Services
Service representative job in Knoxville, TN
LOOKING FOR EXPERIENCED CUSTOMER SERVICEREPRESENTATIVE FOR CALL CENTER TEMP TO PERM, FULL TIME, DAY SHIFT POSITION
MUST HAVE STRICT ATTENTION TO DETAIL, FILING, PAYMENT COLLECTIONS, OPERATE PHONES AND COMPUTERS. INTERVIEWS SCHEDULTED IMMEDIATELY
APPLY IN PERSON: KNOXVILLE STAFFING 2115 MIDDLEBROOK PK KNOXVILLE TN 37921
BRING 2 FORMS OF ID: DRIVER LICENSE, SOCIAL SECURITY CARD, BIRTH CERTIFICATE OR PASSPORT AND YOUR RESUME!
APPLYING ON-LINE: knoxvillestaffing.com
dena@knoxvillestaffing.com
$23k-31k yearly est. 6d ago
Client Appointment Specialist
Riverview Decks 4.5
Service representative job in Knoxville, TN
Job Description
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Compensation:
$55,300 - $65,400 yearly
Responsibilities:
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Qualifications:
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
About Company
Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency.
Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first.
Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives.
Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you.
Zero Excuses - We tolerate zero excuses in our environment.
$55.3k-65.4k yearly 23d ago
Sales Representative, Inbound
Liberty Tire Recycling 4.2
Service representative job in Knoxville, TN
About Us:
At Liberty Tire Recycling, we're building a sustainable future - one tire at a time. As North America's leading tire recycler, we offer a unique opportunity to make a real impact on the environment. Join our team of nearly 4,000 dedicated employees across 70+ sites and help us transform billions of pounds of waste tires into valuable resources. We're committed to innovation, a circular economy, and providing a rewarding workplace where you can grow and thrive. We are seeking an experienced Sales Representative to join our team. This role focuses on managing and expanding revenue and tire volume through consultative sales of Tire Collection and Recycling services across a multi-state territory. The ideal candidate will have strong sales experience, a knack for building relationships, and knowledge of the local market.
Key Responsibilities
Conduct customer visits and potential customer visits within East Tennessee, and North Georgia.
Build and maintain strong relationships with current customers while pursuing new business opportunities
Create customized proposals to secure and increase business volume
Stay updated on Tire Recycling industry practices and relevant government regulations
Attend industry events to enhance knowledge and expand professional connections
Develop and execute tailored sales plans, utilizing effective strategies and sales tools
Qualifications
Strong ability to cultivate and manage customer relationships
Effective at handling objections and resolving issues independently
Experience in delivering formal presentations
Excellent verbal and written communication abilities
Proficient with sales tools and web-based applications
Familiarity with the area and surrounding regions
Education and Experience
Minimum of 5 years in B2B sales and account management, with a proven track record
Experience in trash/recycling is a plus but not mandatory
Bachelor's degree or equivalent work experience preferred
Willingness to travel up to 50% of the time
EEO Statement:
Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
$46k-64k yearly est. Auto-Apply 5d ago
Building Services Specialist I
Metropolitan Knoxville Airport Authority 4.0
Service representative job in Alcoa, TN
Job DescriptionSalary: $16.00/hour
ABOUT US: The Metropolitan Knoxville Airport Authority
TheMetropolitan Knoxville Airport Authority (MKAA), established in 1978 as a nonprofit organization, owns and operates McGhee Tyson Airport (TYS)and Downtown Island Airport (DKX). With more than 88-years of service to the East Tennessee region, MKAA plays a vital role in supporting the area's air transportation system. Centrally located within a day's drive or short flight of major U.S. cities, our airports are positioned for continued growth and innovation. If you're interested in contributing to the future success of TYS and DKX, we encourage you to explore this opportunity further.
The Position:
The Building Services Specialist I plays a key role in maintaining clean, safe, and welcoming facilities. This position is responsible for performing a variety of custodial and facility upkeep tasks, including sweeping, mopping, scrubbing, vacuuming, and caring for hard floors and carpets. Responsibilities also include emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass furniture, fixtures, and walls. The role requires safe and proper use of cleaning chemicals and equipment, including preparing cleaning solutions as needed. The specialist also assists passengers with general information, reports repair needs, and requests necessary supplies to support daily operations. Additional duties include snow removal at building entrances, applying de-icing materials, monitoring for safety hazards such as spills or slick surfaces, and operating balers and compactors for recycling.
Responsibilities:
Maintain cleanliness of building floors through sweeping, mopping, scrubbing, and vacuuming.
Collect and dispose of trash and recycling materials.
Clean, sanitize, and restock restrooms.
Wash windows, glass partitions, and mirrors.
Dust and polish furniture, fixtures, stainless surfaces, and walls.
Strip, seal, finish, and polish hard floors; steam-clean or shampoo carpets. Safely use chemical cleaners and power equipment to protect floors, fixtures, and equipment.
Prepare cleaning solutions by accurately mixing water with detergents or acids according to specifications.
Provide general information and assistance to passengers as needed.
Report major repair needs or facility system concerns to leadership.
Request necessary supplies and equipment to complete cleaning duties.
Remove snow from building entrances and apply de-icing materials.
Monitor premises for safety hazards such as spills or wet areas and take appropriate action.
Operate balers and compactors to process recyclable materials.
Perform additional related duties as assigned.
The Ideal Candidate:
The ideal candidate possesses knowledge of effective cleaning and sanitizing methods, appropriate cleaning solutions, applicable custodial equipment and tools, and established health and safety procedures. They demonstrate strong organization and time-management skills, actively listen to fully understand verbal instructions, and maintain positive and effective working relationships. The role requires the ability to observe details, identify work that needs to be completed, and follow both verbal and written instructions. Excellent customer service skills and the ability to use a two-way radio are also essential.
Minimum Qualifications:High school diploma or equivalent preferred; less than one year of custodial experience is acceptable.
Salary and Compensation:
The salary for this position is $16/hour. MKAA provides a highly competitive benefits package, including comprehensive medical, dental, and vision coverage; disability and life insurance; vacation and sick leave; and a 401(a)-retirement program.
Deadline to Apply:
For best consideration,
apply by Sunday, January 11, 2026.***
Position open until filled
.
Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered.
No phone calls or emails please.
Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed).
Selection Process:
Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing.
Applicants must be currently authorized to work in the United States on a long-term basis.
The Metropolitan Knoxville Airport Authority conducts random employee drug screening.
The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.
$16 hourly 15d ago
On-Site Medical Call-Center Specialist
DCI Donor Services 3.6
Service representative job in Knoxville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Knoxville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-35k yearly est. 24d ago
Wealth Management Client Specialist
First Horizon 3.9
Service representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate manner
• Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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How much does a service representative earn in Morristown, TN?
The average service representative in Morristown, TN earns between $20,000 and $41,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Morristown, TN