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  • Associate, Client Processing Representative I

    The Bank of New York Mellon 4.4company rating

    Service representative job in Pittsburgh, PA

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. As a leading wealth manager, BNY Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices - Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies - they help clients in the U.S. and abroad achieve stronger after-tax performance to help maintain their wealth over generations. We're seeking a future team member for the role of Associate, Client Processing Representative I to join our Wealth Management team. This role is located in Pittsburgh, PA. In this role, you'll make an impact in the following ways: Apply expertise and judgment in providing quality and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and timely updates to client accounts. Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation, and manual processing of updates to client accounts or company records. Serve as the primary point of contact for clients, executing all correspondent requisites accurately and promptly with an understanding of the underlying business and specific client needs. Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks. To be successful in this role, we're seeking the following: High school/secondary school diploma or the equivalent combination of education and experience is required; Bachelor's degree preferred. 5-7 years of total work experience preferred. Experience in brokerage processing preferred. Applicable local/regional licenses or certifications as required by the business. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $62k-83k yearly est. 4d ago
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  • Customer Development Representative

    Home Genius Exteriors

    Service representative job in Bridgeville, PA

    Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.
    $33k-51k yearly est. 10d ago
  • Sea Customer Care Specialist

    Abacus Solutions Group 3.4company rating

    Service representative job in Coraopolis, PA

    We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Responsibilities: Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services. Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery. Issue Resolution: Address and resolve shipment discrepancies or issues promptly. Documentation: Prepare and process necessary shipping and customs documentation. Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations. Data Management: Maintain accurate records of shipments and update relevant systems with current information. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Skills: Excellent communication, organizational, and problem-solving skills. Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus. Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment. Compensation: $23.00 - $25.00 per hour
    $23-25 hourly 12h ago
  • Consumer Loan Sales Rep., Wexford

    Dollar Bank, FSB 4.1company rating

    Service representative job in Pittsburgh, PA

    Goal oriented and self motivated? Take your successful sales experience and put it towards helping customers with their consumer loan needs. The candidate will be responsible for originating and servicing new consumer loans (Home Equity, Auto, Personal, Credit Card) through a variety of means including networking, telemarketing and through participation in community events, and tradeshows. The position will allow you to save customers money and help them reach their financial goals. This position is 100% in person. Qualifications: * Two (2) years of related sales experience required with a proven track record of achieving sales goals required. * High School Diploma/GED required. * Demonstrated ability and desire to build consumer loan relationships and meet all related sales goals. * Excellent written and verbal communication skills and ability to conduct formal presentations. * Demonstrated proactive techniques, creativity, resourcefulness, and self-motivation in producing results. * Must be detail oriented and be able to prioritize in a fast-paced environment. * Proficient in Microsoft Office products including, but not limited to Word, Excel, Outlook and Teams. * Must be able to maintain integrity, transparency, and perform in an ethical manner at all times. * Must be available until 7pm on some weekdays and on some Saturdays. * Must possess a valid driver's license, access to a reliable vehicle, and valid insurance. * Candidates being considered will be subject to additional background checks as required by the office of the Comptroller of Currency. Principal Activities and Duties: * Personally provide an exceptional level of customer service to all internal and external customers with the goal of creating long term customer loyalty * Achieve all goals by consistently implementing effective relationship building techniques taught in training and consistent with the Bank's Mission, Value, and Core Objectives. * Consistently generate new loan production and the associated products and services through proactive efforts including: o Utilization of effective outbound calling efforts o Calling on businesses in the market area o Generating new Vendors via utilization of the Preferred Referral Program within immediate market as well as maintain existing vendor relationships through follow-up with these vendors. o Participating in networking and community events, o Soliciting current customers within the branch, o Handling online CHAT inquiries o Participation in trade shows. * Assist management with the coaching and development of team members to ensure that they achieve their individual sales goals. * Adhere to all operational processes and procedures that have been put in place within the loan center assigned. * Comply with all Federal and State Banking regulations that apply. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $36k-47k yearly est. 2d ago
  • Customer Service Advisor

    Valvoline Instant Oil Change 4.2company rating

    Service representative job in Bridgeville, PA

    What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge. At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $17.25 per hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Company provided uniforms and tools Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) retirement savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services *Terms and conditions apply, and benefits may differ depending on location. What you'll need to succeed: Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations Effective interpersonal and oral communication skills Interacting with people face-to-face Eagerness to learn and grow Occasionally lift up to 50 pounds Willing to be top-side technician cross-trained Have full mobility and can work with your hands above your head Can stand for extended periods of time and climb stairs Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $17.3 hourly 10d ago
  • Human Relations Representative 1

    Commonwealth of Pennsylvania 3.9company rating

    Service representative job in Pittsburgh, PA

    Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect the citizens of Pennsylvania by ensuring their equal civil rights under the law. DESCRIPTION OF WORK This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 1, you will investigate and conciliate complaints of alleged discrimination primarily in employment and public accommodations, assess jurisdiction, draft and investigate complaints of discrimination, and serve as the facilitator of the settlement process by communicating settlement proposals. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor's degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $42k-51k yearly est. 2d ago
  • Customer Service Advisor - Float - Carnegie, PA

    Wesbanco Bank Inc. 4.3company rating

    Service representative job in Carnegie, PA

    Back 2d Customer Service Advisor - Float #21-7921 Carnegie, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Carnegie - Pittsburgh, PA. This position will also float to other office locations in the Pittsburgh South market. Market Pittsburgh Work Hours per Week 37.5 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Carnegie, Pennsylvania, United States
    $30k-34k yearly est. 4d ago
  • Relationship Banking Representative

    First National Bank of Pennsylvania 4.5company rating

    Service representative job in Pittsburgh, PA

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. Relationship Banking Representative Business Unit: Mortgage Administration Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for opening new relationship accounts, driving customer relationship expansion through referral facilitation , and coordination of all account related actions during and after the mortgage loan process. This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance. Primary Responsibilities: Receives relationship referrals from MBR / MBC / MBS team, facilitates opening of deposit accounts in the system according to established policies and procedures, and educates client on online banking, mobile, and other digital banking features and benefits. Obtains required documentation from customers, and provides required data to servicing partners to facilitate ACH for mortgage payments. Facilitates referrals for additional products and services, reviews customer financial needs, suggests appropriate products and services and assists in referral and handoff according to established policies and procedures. Communicates with key internal partners to insure the customer experience and handoff at all stages flows smoothly and provides an optimal customer experience. Complete and monitor all applicable reporting and tracking including set-up of client in CRM system for deposit and banking related campaigns. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related or banking operational position. Knowledge of various government regulations such as Regulation CC, DD, O, and Z and how these regulations relate to the job. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $30k-35k yearly est. 2d ago
  • Customer Service Expert II

    Calgon Carbon Corporation 4.6company rating

    Service representative job in Moon, PA

    Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
    $110k-148k yearly est. Auto-Apply 57d ago
  • Financial Paraplanner/Client Service Specialist

    Golden Reserve LLC

    Service representative job in Pittsburgh, PA

    Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT an administrative role. As a CSS, you would be responsible for (1) managing our entire back-end client sales process, including the building our client Roadmaps (our version of a financial plan), (2) delivering world-class first line ongoing client support and service, and (3) facilitating start-to-finish insurance application execution. Our CSS Team is recognized as the Engine of Golden Reserve that drives this company forward. Golden Reserves unique approach to financial services is redefining financial planning we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio. And it is working, we are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask: · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility that we do not take lightly. · Be The Engine : Ensure our Sales team is supported so that we can help more families being the steady and consistent voice and leader in every office to make sure we dont stop moving forward. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. What we provide: · CSS Captains you will have a three (3) dedicated supporting CSS Team Members that help you manage your (1) workload, (2) new business support (outstanding applications) and (3) policy and training needs. · Competitive Salary - $70,000 - $100,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE: Office locations are in Green Tree & Wexford. Work hours are 8:30 am - 5:30 pm in-office with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We also pay overtime. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY this is NOT a typical financial services position to learn more about the CSS role, check out: A Day in the Life of a CSS. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************* Two (2) years+ of financial services experience. Life Insurance Annuity Application Excellence completion, monitoring & management. GRIT we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. Compensation details: 70000-100000 Yearly Salary PI42fac3b6dd21-31181-39341747
    $70k-100k yearly 8d ago
  • Senior Client Specialist

    Baird 4.7company rating

    Service representative job in Pittsburgh, PA

    About the Role: As a Senior Client Specialist at Baird, you'll be a strategic partner in delivering exceptional client service and strategic partnership to one or more Financial Advisors. This role goes beyond daily operations-leading complex client onboarding, managing high-touch communications, and orchestrating efficiencies in process. You'll also drive business development by identifying growth opportunities, enhancing advisor effectiveness, and contributing to long-term practice success. Ideal candidates are licensed professionals with sharp analytical skills, a proactive mindset, and a passion for delivering exceptional service in a dynamic wealth management environment. Check out this video to learn more about the day in the life of our Senior Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies May manage FA and Team's social media presence (website, LinkedIn, X etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 5+ years of prior industry work experience Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms Excellent verbal and written communication skills Detail oriented with an emphasis on accuracy Critical thinking and proactive problem solving skills Good analytical skills with ability to perform semi-advanced math Understanding of compliance regulations including the client complaint process and correspondence policies Bachelor's degree preferred, not required. #LI-PWM2 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $75k-106k yearly est. 60d+ ago
  • Immigration Services Officer

    Department of Homeland Security 4.5company rating

    Service representative job in Pittsburgh, PA

    Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
    $86k-125k yearly est. 1d ago
  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Service representative job in Pittsburgh, PA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $43k-75k yearly est. Auto-Apply 25d ago
  • Client Success Specialist

    DSQ Technology

    Service representative job in Pittsburgh, PA

    We're looking for a tech-savvy, relationship-driven Client Success Specialist to join our team. This role is all about growing and deepening partnerships with our strategic clients. You'll be the primary point of contact, helping clients achieve their goals, identifying new opportunities, and showcasing the impact of our solutions. You are measured on expansion revenue of your client portfolio and responsible for customer churn. Who You Are Morally anchored FIDO - Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness Optimistic Technologically inclined Strategic Confident communicator who can simplify complex data in a relatable way for clients. Customer-focused mindset with the ability to manage multiple client priorities with accuracy, poise, and attention to detail. What You'll Do Build and nurture strong, long-lasting partnerships. Help the customer grow, which will grow us. Proactively showcase the customer's success in achieving their goals Why Join Us You'll be the face of our company to our clients and directly driving revenue growth. If you love building relationships, uncovering new opportunities, and turning client wins into compelling success stories, this is your chance to make a measurable impact. If you're driven, people-focused, and excited about growing your sales career, DSQ is where you can make an impact right away. We believe in promoting from within, so your next big move in sales is already on the horizon. Company Overview At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ. We are a small and growing business, so your impact can be limitless. If you are tired of being “just a number”, come be heard and involved at DSQ. Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles. DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time. Benefits and Perks Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
    $39k-68k yearly est. 60d+ ago
  • Client Due Diligence Specialist

    Federated Hermes, Inc.

    Service representative job in Pittsburgh, PA

    * Bachelor degree in Information Technology field or relevant experience in lieu of degree required; Information Security degree preferred. * Work experience in an information security analyst, IT risk, or wider GRC role required. * Willingness to obtain information security certification required. * Working experience of responding to external requests required. * Experience conducting reviews of due diligence responses and/or third-party risk/security assessments highly preferred. * Experience working within highly regulated industries such as Financial Services is desirable. * Experience working on information security or information technology projects desired. MAJOR DUTIES: * Prepare for and respond to due diligence requests and requests for information on Federated Hermes's Information Security program and controls. This may include requests from clients, regulators and other bodies. * Continually review and keep-up-to-date information pertaining to Federated Hermes's Information Security program and controls. This includes liaising with stakeholders within the Information Security Group (ISG) and the wider Global Technology Organization (GTO). * Support the monitoring and review of Federated Hermes's vendor portfolio by assisting in the review of due diligence submitted by Federated Hermes's vendors. * Assist in maintaining Federated Hermes's security controls framework as needed. * Contribute to other efforts within Information Security Group (ISG) as required by management. HOURS/LOCATION: * 8:30 a.m. - 5:00 p.m. (overtime as required) * Hybrid schedule (in-office / remote) * Warrendale, PA 15086 EXPLANATORY COMMENTS: * Good oral and written communication skills * Good decision making and problem solving skills * Good analytical skills with attention to detail and accuracy * Ability to work on multiple assignments simultaneously * Ability to work cohesively in a team environment
    $39k-68k yearly est. 60d+ ago
  • Customer Relations Specialist

    We Staff Better, LLC 4.3company rating

    Service representative job in Wellsburg, WV

    Job Description Customer Relations Specialist is a skilled and goal-oriented position which takes ownership of their home Branch's goals and growth through building and maintaining customer relationships. In this position, you will serve as a Branch leader, responsible for the success, performance, and strategies of the business. You will communicate with customers daily via email, phone, and in-person visits. Local travel is required. You will work in tandem with Branch Staffing Specialist/Supervisor to ensure orders are filled, backing up in all office tasks as needed. Vacation with tenure. Uncapped bonuses. Health, dental, eye offered.
    $25k-31k yearly est. 5d ago
  • Guest Service Representative

    Hawkeye Hospitality 3.6company rating

    Service representative job in Pittsburgh, PA

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Sales Call Center Rep.

    Dollar Bank, FSB 4.1company rating

    Service representative job in Pittsburgh, PA

    The Senior Sales Call Center Rep. in the Account Sales department is responsible for generating new consumer loans and credit cards via proactive outbound solicitation calls to existing Dollar Bank customers as well as generating and maximizing any loans and credit card inquiries when assigned to handle inbound calls. This includes, assessing their needs and matching them with new and additional products and services. This role is required to achieve ambitious monthly and yearly goals for the department, as well as achieve service level goals such as CSAT, quality score, and call handling time. This position will also field inbound leads via email, and chat requests. The successful Lead Lending Solutions Specialist will be responsible for effective communication with all departments that are involved with the processing of new loan and credit card requests. This includes providing any necessary documentation or answering any outstanding questions that will lead to the expedient processing of the customer's application. You will work a rotating schedule including some evenings and Saturdays. You will have the opportunity to work a hybrid schedule after successfully completing training and supervisor approval. Education and Experience Requirements: High School Diploma/GED required. Three (3) years of proactive sales experience required, with demonstrated experience meeting goals including via outbound or telemarketing calls and lead generation. Certificate, Licenses and Registration Requirements: N/A Knowledge, Skill, and Ability Requirements: Must be service-oriented with strong people skills to assess customer needs and respond to questions. Proven critical thinking and problem-solving skills. Able to patiently communicate with customers and departments with diplomacy and tact. Excellent written and verbal communication skills including active listening. Proficient in a variety of computer applications Competent to work independently and in a team environment. Be flexible and able to adapt to changing priorities. Good organizational and time management skills. Essential Functions: Make outbound calls to existing Dollar Bank customers to retain and expand their relationship with the bank to include new loan and credit card products. Assess customer needs through effective listening and questioning in order to recommend solutions including additional products and services. Handle inbound product related calls and show the consistent ability to upsell and maximize these inquiries. Consistently provides the highest level of customer service meeting quality standards when aiding new and existing customers within the markets we serve. Ensure the accuracy of the information provided to customers. Maintain proficient knowledge of Dollar Bank's products, services, regulations, policies, and procedures, participating in regular product and customer service training throughout employment. Recommend and open several types of retail accounts. Act as a liaison with other departments in solving customer issues. Strive to meet established goals and establish loyal customer relationships. Achieve monthly goals which may include sales goals, CSAT, quality scores and call handling time. Adhere to Bank and department regulations, policies, and procedures in performing daily assignments and tasks. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Supervisory Responsibilities: N/A
    $28k-33k yearly est. 2d ago
  • Relationship Advisor Retirement Services

    First National Bank of Pennsylvania 3.7company rating

    Service representative job in Pittsburgh, PA

    Primary Office Location:55 Public Square Suit 105. Cleveland, Ohio. 44113.Join our team. Make a difference - for us and for your future. Relationship Advisor 3 - Retirement Services Group Business Unit: WM - FNTC Reports to: Director of Retirement Services Position Overview: This position is primarily responsible for providing the highest quality service to personal, corporate, non-profit or government clients through the administration of various types of investment management relationships and serves as the client advocate, performs relationship and investment reviews and interfaces with clients for other Wealth Management (WM) services and solutions creating a single advisor within WM. The incumbent is the primary point of contact for assigned clients and is responsible for the overall client experience, satisfaction and retention. Primary Responsibilities: Prepares and presents group and individual employee education meetings. Provides retirement industry expertise to the plan committee and the participants. Identifies and matches client and participant needs with the corporation's lines of business services. Coordinates overall service and interfaces with record keepers and third party administrators as appropriate. Maintains collaborative relationships with portfolio managers without actual portfolio management responsibilities. Works closely with portfolio managers to discuss investment needs of client and manages accordingly. Provides investment oversight and guidance by providing industry updates, investment reviews and plan updates. Proactively seeks opportunities either through enhancement of current client accounts or acquisition of new clients. Stays current on regulatory changes and identifies changes in laws which will affect assigned accounts and reports theses changes to assigned manager. Adopts, advocates and effectively practices the guiding principles and tenets of the F.N.B. Wealth Management endorsed Leadership Doctrine and Best Practices Coaching guidelines. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in financial services and investment products and services and knowledge of ERISA laws and their application. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: ASPPA, AIF, NIPA or other industry appropriate certification preferred. Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $26k-39k yearly est. 2d ago
  • Customer Service Representative - Part Time - Weirton Penco - Weirton, WV

    Wesbanco Bank Inc. 4.3company rating

    Service representative job in Weirton, WV

    Back Customer Service Representative - Part Time - Weirton Penco #51-8583 Weirton, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Weirton Penco Banking Center. Market Wheeling Work Hours per Week 27.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Part-time Area of Interest Retail Services All Locations Weirton, West Virginia, United States
    $27k-30k yearly est. 2d ago

Learn more about service representative jobs

How much does a service representative earn in Peters, PA?

The average service representative in Peters, PA earns between $23,000 and $54,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Peters, PA

$35,000

What are the biggest employers of Service Representatives in Peters, PA?

The biggest employers of Service Representatives in Peters, PA are:
  1. Cintas
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