Service representative jobs in York, PA - 932 jobs

PLEASE NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should (1) address your specific interest in the position, (2) respond to the stated mission of Classical Academic Press found on our Careers page, and (3) outline skills and experience that directly relate to this position. Classical Academic Press (CAP) is a faith-based publisher of award-winning curricula and educational media designed for classical schools, Christian schools, homeschoolers, and charter schools. With 30+ employees and year-over-year growth, CAP is committed to delivering creative, high-quality educational resources. We are seeking a full-time Customer Support Coordinator to join our team. This role serves as a central connection point for customer communication, community support, and marketing operations. The ideal candidate is warm, highly organized, technologically adept, and able to balance customer-facing responsibilities with internal coordination and project support. Primary Responsibilities Customer Support & Communication Answer all inbound customer phone calls with professionalism and clarity. Manage the HubSpot Support Inbox, ensuring timely responses and accurate resolutions. Advocate for customer needs across departments and contribute to improving customer experience processes. Provide direct support for: Ask the Magister inquiries MyLibrary access and troubleshooting Digital resource and fulfillment questions Forms, ShelfIt, and other web-based tools Assist in setting up co-ops, including coupon creation and distribution. Marketing Support Support the marketing team with the annual CAP Catalog project, including planning, proofing, coordination, and task management. Seasonal conference planning and logistics support Manage and maintain customer and audience segmentation, ensuring list freshness and accuracy. Assist with marketing automations, including: Post-purchase customer journey emails Multi-step drip campaigns Customer lifecycle email updates Provide administrative or communication support to marketing initiatives as assigned. Internal Operations & Special Initiatives Contribute to the development and maintenance of CAP's AI database for customer support, including tagging, categorization, and content updates. Schedule and coordinate internal learning opportunities such as Lunch & Learns with various authors and members of the CAP leadership team. Assist with annual seasonal communications, including coordinating and sending Christmas cards. Skills & Qualifications Preferred: Bachelor's degree in a related field. Experience in customer service, marketing, operations, or community support (ideally in education or publishing). Familiarity with classical homeschooling or classical Christian education. CRM experience (HubSpot strongly preferred). Key Skills: Strong verbal and written communication abilities. Excellent organizational and administrative skills. Comfort working both independently and collaboratively. Proficiency with Google Suite and cloud-based tools. A proactive, empathetic, customer-first mindset. Cross-Department Collaboration The Customer Support Coordinator will work closely with: Marketing Sales Scholé Communities Web Development Systems Integration Finance & Operations Special Projects (as assigned) Customer journey and lifecycle communication improvements Data and segmentation projects Digital resource support initiatives Internal training coordination AI database buildout and optimization

Do you enjoy working in a fast-paced environment serving the public while providing excellent customer service? Would you like to help our residents enjoy fishing and boating opportunities while working for a recreational/conservation agency? If you do, then this might be the job for you! Apply today to join our dedicated team! DESCRIPTION OF WORK The Fish and Boat Commission currently have vacancies in the Division of Licensing and Registration for seasonal, full time Customer Support Representatives. Duties of this position include the coverage of the agency's call center to assist the general public in the sales of fishing licenses and permits, boat registration and/or titling application inquiries, and assisting customers and the general public with any other Commission-related inquiries and transferring calls or messages to other Bureaus, as appropriate. Additionally, depending on call volume, you will be assisting with the processing of boat registration and title applications. You are required to answer incoming requests for information about boat registrations and/or boat titles received via mail, telephone, e-mail and/or fax from the general public, boating issuing agents, boat dealers, lien holders (financial institutions or other organizations that perfect a security interest in a boat), and others. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week. Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.46 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Additional Requirements: You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Ready to make a real impact? As a Financial Services Representative, you'll be the friendly face members trust and the expert who helps them reach their financial goals. Every day brings something new-from opening accounts and processing transactions to uncovering ways members can save, borrow, and thrive. What You'll Do: Create amazing experiences for every member who walks through the door Help members find the right accounts, loans, and financial solutions Handle day-to-day transactions with accuracy and confidence Support loan applications and keep members updated along the way Work with a supportive team that celebrates wins and drives results together Stay sharp on products, policies, and new opportunities to serve members better What Makes You Great for This Role: A passion for helping people and delivering standout service Confidence in recommending products that truly meet member needs Strong communication, attention to detail, and problem-solving skills Comfortable learning new systems and juggling multiple tasks Experience in customer service, sales, or cash handling (banking is a plus!) If you're energized by helping people, love working in a fast-paced environment, and want to grow your financial career, this role is your perfect launchpad. Build relationships that matter-one member at a time!

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period. Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Our Customer Service Representatives (or CSR's) are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required

Key Account Service Representative Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers. What You'll Do: Maintain an accurate order pool and manage customer expectations accordingly. Analyze shipment schedules, bulk order management, performance, and supply and demand to maximize Clark's shipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and goods are delivered on time and in full to customers. Communicate with customers regarding purchase order updates, price variances, shipping status, and all other order-related information. Provide updates on product availability and status, and request extensions on purchase orders when necessary. Document order changes and communicate any variances from the original purchase order agreement. Coordinate with Customer Operations on customer requirements and maintain applicable value-added services information. Update, validate, and audit Customer Table/Master information. Manage purchase order fill rates, shipping information, shipping methods, department numbers, etc., to minimize chargeback exposure Demonstrate knowledge of all EDI transactions and the appropriate procedures for processing. Coordinate direct shipments with the inventory management team. For all direct ship/factory orders, order labels through third-party websites. Enter customer data into special label applications, order labels from external sources, provide UPC codes upon request, and access customer websites when necessary. Own and distribute customer-facing reporting activities, including existing reports on order availability, pricing, and product information, as well as creating new ad hoc reports as needed. Maintain proficiency in all reporting tools currently utilized by the business. What You'll Bring: High School Diploma: bachelor's degree preferred Strong customer service skills; Excellent communication skills Ability to analyze data Bilingual - No 2-4 years of Account Management Experience Customer Service Experience Reporting - creating and running reports, understanding of selling and forecasts Prioritize workload - strong organizational skills Ability to utilize multiple applications Excel Proficient Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

THIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Second shift Wed-Sun Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips

Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone. Onboarding Specialist I: guide patients and caregivers through the onboarding and orientation process of joining FreedomCare. Care Support Specialist I: support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued. Field Care Coordinator: supports patients and caregivers throughout their home care journey in person, ensuring that patients receive the care they need while feeling heard and valued. This role requires frequent travel to patients' homes. Ideal Candidate Will Possess: Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care. Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers. Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment. Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure. Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers. Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking. These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week. Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition. We will reach out to you once new job opportunities become available** Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth Opportunities: We offer a supportive environment for professional development and advancement. Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00387 Bel Air, MD-Bel Air,MD 21015Position Type:Regular/Part time Pay Range: $16.00 - $20.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Begin an exciting, new opportunity with the Department of Human Services! We are seeking a motivated and detail-oriented individual to join our team as a Human Services Licensing Representative. In this role, you will work with our staff in the Bureau of Human Services Licensing to conduct inspections and investigations of personal care homes and assisted living residences. If you are ready to start a rewarding career and utilize your experience gathering and analyzing social services information, apply today! DESCRIPTION OF WORK In this position, you will be responsible for conducting inspections for the purpose of enforcing state laws governing the licensing of personal care homes and assisted living residences within the Northeast Region. The region includes Berks, Bradford, Cameron, Carbon, Clinton, Centre, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties. Your work will involve interviewing home and residence residents and staff, medical professionals, and law enforcement officials to gather information and reviewing documents generated by the homes and residences, human services and law enforcement agencies, and medical facilities. You will plan and direct licensing inspections in collaboration with supervisory staff and other licensing representatives. Some of your duties will also include preparing licensing packets and maintaining a working knowledge of state laws and regulations, policies and procedures, and management directives related to licensing. Additionally, you will recommend license and enforcement action based on inspection findings and professional judgment. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. Travel is required. This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must reside in or be willing to relocate to the Northeast Region (which includes Berks, Bradford, Cameron, Carbon, Clinton, Centre, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties) by the time of hire. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Our Customer Relations Specialists are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties Include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks - ServiceTitan is primary software Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar. Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1 #corpisshp