Shift leader/cashier vs shift supervisor

The differences between shift leader/cashiers and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift supervisor has an average salary of $34,141, which is higher than the $29,409 average annual salary of a shift leader/cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a shift supervisor are cash handling, store operations, and store management.

Shift leader/cashier vs shift supervisor overview

	Shift Leader/Cashier	Shift Supervisor
Yearly salary	$29,409	$34,141
Hourly rate	$14.14	$16.41
Growth rate	-10%	10%
Number of jobs	151,454	282,079
Job satisfaction	-	-
Most common degree	High School Diploma, 49%	Bachelor's Degree, 40%
Average age	34	43
Years of experience	-	6

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a shift supervisor do?

Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

Shift leader/cashier vs shift supervisor salary

Shift leader/cashiers and shift supervisors have different pay scales, as shown below.

	Shift Leader/Cashier	Shift Supervisor
Average salary	$29,409	$34,141
Salary range	Between $22,000 And $37,000	Between $26,000 And $44,000
Highest paying City	-	San Jose, CA
Highest paying state	-	Hawaii
Best paying company	-	AbbVie
Best paying industry	-	Manufacturing

Differences between shift leader/cashier and shift supervisor education

There are a few differences between a shift leader/cashier and a shift supervisor in terms of educational background:

	Shift Leader/Cashier	Shift Supervisor
Most common degree	High School Diploma, 49%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Delhi

Shift leader/cashier vs shift supervisor demographics

Here are the differences between shift leader/cashiers' and shift supervisors' demographics:

	Shift Leader/Cashier	Shift Supervisor
Average age	34	43
Gender ratio	Male, 26.2% Female, 73.8%	Male, 49.1% Female, 50.9%
Race ratio	Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%	Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	9%

Differences between shift leader/cashier and shift supervisor duties and responsibilities

Shift leader/cashier example responsibilities.

Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Shift supervisor example responsibilities.

Content include math skills, how to manage a monthly budget, job searches, and managing a home.
Manage a team of energy consultants in daily production, SPH (sales per hr.
Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Manage a part-time managerial shift supervisor position that require daily bookkeeping in POS system.
Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.

Shift leader/cashier vs shift supervisor skills

Common shift leader/cashier skills

Food Safety, 12%
Customer Complaints, 10%
POS, 9%
Customer Service, 9%
Customer Orders, 6%
Cash Drawers, 6%

Common shift supervisor skills

Cash Handling, 19%
Store Operations, 9%
Store Management, 9%
Loss Prevention, 7%
Food Products, 7%
Cash Flow, 5%

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Shift Leader/Cashier
Shift Leader/Cashier vs Shift Supervisor

Updated January 8, 2025

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