Site representative vs business representative

Differences between site representative and business representative duties and responsibilities

Site representative example responsibilities.

• Understand, administer and manage the contract that exists between the contractor and the client (SCE).
• Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
• Work with engineers to answer RFI's or NCR's.
• Monitor performance of an MRO.
• Process and deliver usps mail and overnight packages.
• Request price quotes from multiple sources for MRO materials.
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Business representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
• Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
• Utilize multiple internal information systems and applications to troubleshoot hardware issues.
• Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
• Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
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