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Site representative vs technical service representative

The differences between site representatives and technical service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a technical service representative. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $36,922 average annual salary of a site representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a technical service representative are customer satisfaction, switches, and LAN.

Site representative vs technical service representative overview

Site RepresentativeTechnical Service Representative
Yearly salary$36,922$46,883
Hourly rate$17.75$22.54
Growth rate-4%-4%
Number of jobs104,213247,265
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Average age4040
Years of experience1212

Site representative vs technical service representative salary

Site representatives and technical service representatives have different pay scales, as shown below.

Site RepresentativeTechnical Service Representative
Average salary$36,922$46,883
Salary rangeBetween $24,000 And $55,000Between $28,000 And $78,000
Highest paying CityCambridge, MALos Angeles, CA
Highest paying stateNew YorkNew York
Best paying companyMetropolitan Transit Authority of Harris CountyQuaker Houghton
Best paying industryGovernmentTechnology

Differences between site representative and technical service representative education

There are a few differences between a site representative and a technical service representative in terms of educational background:

Site RepresentativeTechnical Service Representative
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Site representative vs technical service representative demographics

Here are the differences between site representatives' and technical service representatives' demographics:

Site RepresentativeTechnical Service Representative
Average age4040
Gender ratioMale, 61.8% Female, 38.2%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between site representative and technical service representative duties and responsibilities

Site representative example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
  • Work with engineers to answer RFI's or NCR's.
  • Monitor performance of an MRO.
  • Process and deliver usps mail and overnight packages.
  • Request price quotes from multiple sources for MRO materials.
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Technical service representative example responsibilities.

  • Install, manage and troubleshot VPN connection client in the enterprise environment.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Provide technical support relating to account profiles, remote client access via VPN.
  • Key achievements: develop new systems for automotive modular windows and air bag covers.
  • Set up repairs, replacements, and orders over the phone for apple Iphone products
  • Complete require systems training, certification and refresher training as outlined for the TSR position.
  • Show more

Site representative vs technical service representative skills

Common site representative skills
  • Customer Service, 21%
  • Troubleshoot, 16%
  • Customer Satisfaction, 14%
  • Data Entry, 12%
  • Collating, 9%
  • Equipment Issues, 8%
Common technical service representative skills
  • Customer Satisfaction, 13%
  • Switches, 9%
  • LAN, 7%
  • VPN, 7%
  • Strong Customer Service, 7%
  • Product Line, 5%

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