Skating rink manager vs call center manager

The differences between skating rink managers and call center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a skating rink manager has an average salary of $49,945, which is higher than the $37,614 average annual salary of a call center manager.

The top three skills for a skating rink manager include ice rink, customer service and front desk. The most important skills for a call center manager are strong customer service, customer satisfaction, and call center management.

Skating rink manager vs call center manager overview

	Skating Rink Manager	Call Center Manager
Yearly salary	$49,945	$37,614
Hourly rate	$24.01	$18.08
Growth rate	-	6%
Number of jobs	55,797	123,791
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	-	-

Skating rink manager vs call center manager salary

Skating rink managers and call center managers have different pay scales, as shown below.

	Skating Rink Manager	Call Center Manager
Average salary	$49,945	$37,614
Salary range	Between $24,000 And $100,000	Between $23,000 And $60,000
Highest paying City	-	Baltimore, MD
Highest paying state	-	Maryland
Best paying company	-	Scantron
Best paying industry	-	Technology

Differences between skating rink manager and call center manager education

There are a few differences between a skating rink manager and a call center manager in terms of educational background:

	Skating Rink Manager	Call Center Manager
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Southern California	University of Pennsylvania

Skating rink manager vs call center manager demographics

Here are the differences between skating rink managers' and call center managers' demographics:

	Skating Rink Manager	Call Center Manager
Average age	47	47
Gender ratio	Male, 68.9% Female, 31.1%	Male, 52.6% Female, 47.4%
Race ratio	Black or African American, 7.6% Unknown, 4.6% Hispanic or Latino, 12.7% Asian, 8.6% White, 65.9% American Indian and Alaska Native, 0.7%	Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between skating rink manager and call center manager duties and responsibilities

Skating rink manager example responsibilities.

Lead a group of 80 students employees to make the bowling alley in college works well, as a part-time job.
Manage scheduling and payroll activities.
Introduce and install a new POS system that increase accountability and provide improved daily control over assets.
Introduce and install a new POS system that increase accountability and provide improved daily control over assets.

Call center manager example responsibilities.

Lead the project to upgrade the WFM system to the current vendor version.
Evaluate phone activity and trends for CMS staffing and re-training, and manage WFM, CTI and CRM implementation.
Manage remote locations to ensure SLA's & KPI's are met within parameters of 3rd party contract (s).
Monitor and manage each team member's performance metric goals to ensure alignment with business processes and external client SLA expectations.
Accomplish Medicare standards with qualitative and quantitative measures.
Manage quality improvement initiatives for areas of responsibility and ensure compliance with ISO indicators and other mandate standards.

Skating rink manager vs call center manager skills

Common skating rink manager skills

Ice Rink, 53%
Customer Service, 41%
Front Desk, 6%

Common call center manager skills

Strong Customer Service, 17%
Customer Satisfaction, 7%
Call Center Management, 4%
Process Improvement, 4%
Center Management, 4%
Payroll, 4%

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Executive Management Industry
Skating Rink Manager
Skating Rink Manager vs Call Center Manager

Updated January 8, 2025

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