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Top 20 companies that use User Research

Companies that use user research include Meta, Ford Motor, SMX Convention Center, and several other companies.

What companies use User Research the most?

1. Meta

Zippia score 4.8

Most common skills for Meta:

  • Facebook
  • Visualization
  • POS
  • API
  • Twitter
  • Java

2. Ford Motor

Zippia score 4.7

Most common skills for Ford Motor:

  • Assembly Line
  • Sigma
  • Lean Manufacturing
  • Customer Service
  • Process Improvement
  • ISO

3. SMX Convention Center

Zippia score 4.0

4. Humana

Zippia score 4.8

Most common skills for Humana:

  • CMS
  • Medicare
  • Customer Service
  • Outbound Calls
  • Medicaid
  • HIPAA

5. Renaissance Acquisition Holdings

Zippia score 4.7

Most common skills for Renaissance Acquisition Holdings:

  • Functional Specifications
  • NEC
  • CPR
  • Safety Guidelines
  • Individual Therapy Sessions
  • Performance Management

6. RELX

Zippia score 4.1

Most common skills for RELX:

  • Saas
  • Project Management
  • Cloud
  • Infrastructure
  • Architecture

7. Johnson & Johnson

Zippia score 4.7

Most common skills for Johnson & Johnson:

  • FDA
  • QA
  • GMP
  • SharePoint
  • Process Improvement
  • Product Development

8. Guidehouse

Zippia score 3.7

9. Nutanix

Zippia score 4.7

Most common skills for Nutanix:

  • Apex
  • Python
  • Channel Marketing
  • Website Design
  • Salesforce
  • Java

10. JPMorgan Chase & Co.

Zippia score 4.8

How JPMorgan Chase & Co. uses User Research:

  • Owned all facets of the user research for projects on web, ATM's, self-service kiosks, and tablet.

Most common skills for JPMorgan Chase & Co.:

  • Customer Service
  • QA
  • Process Improvement
  • Customer Inquiries
  • Customer Accounts
  • SharePoint

11. Highmark

Zippia score 4.5

Most common skills for Highmark:

  • Strong Analytical
  • Customer Service
  • Medicare
  • PL/SQL
  • Process Improvement
  • Test Cases

12. U.S. Department of the Treasury

Zippia score 4.5

Most common skills for U.S. Department of the Treasury:

  • Treasury
  • IRS
  • SharePoint
  • PowerPoint
  • Subpoenas
  • Tax Issues

13. Amazon

Zippia score 4.7

How Amazon uses User Research:

  • Manage and mentor junior User Researchers on projects and career development.

Most common skills for Amazon:

  • Customer Orders
  • Pallets
  • Inventory Control
  • Pallet Jack
  • RF Scanner
  • Problem Solve

14. GEICO

Zippia score 4.1

Most common skills for GEICO:

  • Customer Service
  • Inbound Calls
  • Arbitration
  • Customer Inquiries
  • Policy Coverage
  • Insurance Coverage

15. Grand Furniture

Zippia score 4.0

Most common skills for Grand Furniture:

  • Lawn Care
  • Journal Entries
  • Insurance Coverage
  • Financial Statements
  • Web Site
  • Loan Applications

16. J.P. Morgan

Zippia score 4.6

Most common skills for J.P. Morgan:

  • Securities
  • Risk Management
  • Due Diligence
  • Project Management
  • Client Relationships
  • Java

17. Warner Bros.

Zippia score 4.6

Most common skills for Warner Bros.:

  • SLA
  • SharePoint
  • Project Management
  • POS
  • Financial Statements
  • Process Improvement

18. Cognizant

Zippia score 4.6

Most common skills for Cognizant:

  • QA
  • Java
  • Test Cases
  • Unix
  • UAT
  • Web Services

19. Walmart

Zippia score 4.6

Most common skills for Walmart:

  • Sales Floor
  • Customer Service
  • Stock Shelves
  • Inventory Control
  • Stock Merchandise
  • Customer Complaints

20. IBM

Zippia score 4.7

How IBM uses User Research:

  • Ensured UE delivery; competitive analysis, user profiles, user research & testing, navigation flows and wireframes.
  • Collaborate with developers and technical architects in agile development based on qualitative user research analytics and participated user acceptance testing.
  • Conducted user research and testing for these three projects.

Most common skills for IBM:

  • Customer Satisfaction
  • Java
  • Linux
  • Unix
  • Project Management
  • Technical Support

Other skills