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Social services assistant vs service assistant

The differences between social services assistants and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a social services assistant and a service assistant. Additionally, a social services assistant has an average salary of $37,445, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a social services assistant include social work, patients and rehabilitation. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Social services assistant vs service assistant overview

Social Services AssistantService Assistant
Yearly salary$37,445$31,928
Hourly rate$18.00$15.35
Growth rate12%12%
Number of jobs152,76069,115
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 49%
Average age4343
Years of experience1212

What does a social services assistant do?

A social services assistant is responsible for supporting the social needs of citizens within society. Social services assistants work within the community office or health institutions to assist patients and their families in processing their needs and obtaining medical information. They also coordinate with other organizations to gather additional resources and financial assistance to plan community programs that will be beneficial for society. A social services assistant provides counseling to the families to identify the services and referrals they needed.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Social services assistant vs service assistant salary

Social services assistants and service assistants have different pay scales, as shown below.

Social Services AssistantService Assistant
Average salary$37,445$31,928
Salary rangeBetween $29,000 And $47,000Between $23,000 And $43,000
Highest paying CityTacoma, WAWashington, DC
Highest paying stateWashingtonHawaii
Best paying companyResearch Foundation of The City University of New YorkBeth Israel Deaconess Medical Center
Best paying industryGovernmentGovernment

Differences between social services assistant and service assistant education

There are a few differences between a social services assistant and a service assistant in terms of educational background:

Social Services AssistantService Assistant
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 49%
Most common majorSocial WorkBusiness
Most common collegeSUNY at BinghamtonNorthwestern University

Social services assistant vs service assistant demographics

Here are the differences between social services assistants' and service assistants' demographics:

Social Services AssistantService Assistant
Average age4343
Gender ratioMale, 17.0% Female, 83.0%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 11.7% Unknown, 4.9% Hispanic or Latino, 18.9% Asian, 6.7% White, 56.0% American Indian and Alaska Native, 1.8%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between social services assistant and service assistant duties and responsibilities

Social services assistant example responsibilities.

  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Assist individuals and families in need with applications for food stamps, Medicaid, Medicare, cash assistance and housing.
  • Develop, organize and conduct programs to prevent and resolve problems relevant to substance abuse, human relationships and rehabilitation.
  • Verify Medicare coverage/ benefits/ obtain prior authorization.
  • Process specialize Medicaid applications receive from government agencies and social service organizations which require urgent processing.
  • Establish, maintain and generate military and community contacts structure to address various services available to respective patients.
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Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
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Social services assistant vs service assistant skills

Common social services assistant skills
  • Social Work, 17%
  • Patients, 15%
  • Rehabilitation, 9%
  • Discharge Planning, 6%
  • Term Care, 6%
  • Community Resources, 3%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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