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  • Restaurant General Manager

    Zaxby's

    Store manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 3d ago
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  • Security Area Manager

    Carowinds 4.2company rating

    Store manager job in Marvin, NC

    The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
    $35k-54k yearly est. Auto-Apply 25d ago
  • Restaurant General Manager

    Zaxby's

    Store manager job in Fort Mill, SC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $40k-59k yearly est. 3d ago
  • Field Operations Regional Manager - Southeast Territory

    Adaptec Solutions

    Store manager job in Charlotte, NC

    Field Operations Regional Manager - Southeastern Territory Territory: TN, KY, NC, SC, GA, AL, MS, FL Employment Type: Full time Compensation: 125,000-140,000/yr. base salary Travel: Up to 75% travel, most travel is within home territory, however occasional travel is required outside of home territory including to company HQ. Manages Others: Yes position includes 8-10 reports based on territory Education: Two-year technical degree in Automation Maintenance, Electrical Technology, Mechanical Technology, is preferred, HSD/GED is required. Experience: Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment. Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment. At least 2 years leading related technical teams. About This Opportunity: Reporting to the Director of Field Operations, this role is the operational backbone of your assigned territory. As a Regional Field Service Manager, you're not just running a team - you're shaping the customer experience, developing our technicians, and stepping in hands-on when the job demands it. Think 70 percent leadership, 30 percent boots-on-the-ground technical support. This role must be based within the region you lead. You'll serve as the primary point of accountability for service execution, technician performance, safety culture, and customer satisfaction across your territory. You'll directly manage the Field Operations Technicians assigned to your region, working cross-functionally with Field Operations leadership, Strategic Accounts, and National Accounts to keep a pulse on upcoming work, in-progress projects, customer escalations, and new service opportunities. You'll also collaborate closely with other Regional Managers to share resources and ensure optimal utilization across the network. Your focus areas include: Leading the operational execution of field service within your region Building and sustaining a world-class customer experience Coaching and developing technicians, including identifying training needs Providing hands-on technical leadership at key customer sites Driving a culture of safety and accountability across your team What You'll Do: Leadership & Team Management Lead day-to-day field operations within your assigned territory, ensuring high-quality and timely service execution. Coach, mentor, and support the development of Field Operations Technicians, including performance management, skills development, and readiness for complex customer work. Partner with HR and the Training team to continuously strengthen technician onboarding, upskilling, and curriculum effectiveness. Participate in interviewing and selecting candidates for open technician roles to ensure high-quality hiring decisions. Manage timecards, PTO approvals, and scheduling to maintain continuous customer coverage and team utilization goals. Technical Leadership Serve as the technical escalation point for your region, providing hands-on troubleshooting, diagnostics, and support when needed. Assist new or developing technicians at customer sites to build confidence, accelerate readiness, and reinforce best practices. Ensure technicians have the tools, resources, and training needed to execute work safely and effectively. Customer Experience & Territory Management Maintain visibility into all active service activities within your territory, especially down-equipment situations, ensuring rapid response and proactive communication. Act as a primary liaison for customer meetings, escalations, site visits, inspections, and service reviews. Support administrative staff by providing accurate details needed for quotes related to training, repairs, inspections, and PM services. Collaborate with other Regional Field Managers to share technicians and resources across territories as workload and customer needs shift. Safety Leadership Drive a safety-first culture by leading safety meetings, delivering toolbox talks, and submitting weekly Safety Observation Reports (SORs). Ensure all technicians remain compliant with customer-specific safety requirements and internal safety protocols. Operational Excellence Maintain team utilization above 85 percent while balancing customer expectations and technician workload. Monitor field performance metrics, customer feedback, and service trends to identify improvement opportunities. Ensure accurate documentation, reporting, and communication across all service activities. What You Bring: REQUIREMENTS Minimum five years of related industrial field service experience required (electro-mechanical troubleshooting and repair, electrical system troubleshooting and repair, automation troubleshooting and repair). Two-year technical degree in Automation Maintenance, Electrical Technology, Mechanical Technology, is preferred, HSD/GED is required. At least 2 years leading related technical teams Strong background training or developing technical employees, including leading complex or multi-system projects. Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment. Field based experience is strongly encouraged SKILLS & CHARACTERISTICS Strong understanding of field service operations, customer requirements, and technician development needs. Proficiency in Microsoft Office and experience using ERP systems and standard reporting tools. Deep technical knowledge of material handling equipment, preventive maintenance, OSHA requirements, and troubleshooting best practices. Able to read and interpret schematics, drawings, specs, and work instructions. Excellent communication skills with ability to support, challenge, and coach diverse teams. Strong analytical, decision-making, conflict-resolution, and problem-solving skills. Highly organized with the ability to manage multiple priorities in a fast-moving field environment. Detail oriented and committed to maintaining accurate documentation and training records. In compliance with pay transparency requirements, the wage range for this role is $125,000.00 - $140,000.00/yr. This rate range provided is a national range, compensation will be based on location and skill set. When extending an offer, Adaptec Solutions considers factors including but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, generous health plans, dental and vision insurance, HSA/FSA accounts, generous 401(k) match and immediate vesting, short-term/long term disability coverage and basic life/AD&D insurance and education assistance. Adaptec Solutions, LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $125k-140k yearly 1d ago
  • Store Manager

    Tommy Bahama

    Store manager job in Charlotte, NC

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $35k-58k yearly est. 1d ago
  • General Manager - Charlotte

    Old Navy

    Store manager job in Charlotte, NC

    Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $44k-83k yearly est. 1d ago
  • Operations Manager

    Crown Town Landscapes

    Store manager job in Charlotte, NC

    About the Role The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved. About Crown Town Landscapes: We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance. This role exists to: Deliver consistent operational excellence Protect and grow gross margin Optimize labor and equipment utilization Build systems and processes that scale the company from ~$3M → $10M+ Free the President to focus on sales leadership, finance, and long-term strategy Responsibilities Leadership & Team Management Lead and develop the Install, Maintenance, and Gardening production teams Provide coaching, accountability, and performance management for department leads Run weekly production meetings with clear agendas and accountability Oversee hiring, onboarding, and training for operations roles Build a culture of professionalism, communication, efficiency, and safety Support crew lead development and succession planning Install Department Oversight (Acting Install PM for the first 6-18 months) Build weekly and daily install schedules for crews and subcontractors Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready Coordinate with designers and sales on job readiness, change orders, and timelines Manage job budgets, labor tracking, and material accuracy Oversee workflow, site readiness, safety, and quality control Adjust schedules daily based on job progress and constraints Manage subcontractor coordination, vetting, onboarding, and compliance Maintenance Department Oversight (High-Level) Build annual, seasonal, and weekly route structures Implement labor efficiency targets and track performance Support the Maintenance PM in field execution, training, and crew development Ensure maintenance teams follow systems for job readiness, QC, and communication Oversee enhancement workflow alongside the Customer Success Manager Ensure fleet, tools, and materials are organized and functional Gardening Department Oversight Ensure garden crew schedules align with client expectations and revenue targets Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality Support seasonal updates, annual installs, and specialty projects Build systems for plant health tracking, communication, and efficiency Scheduling & Resource Allocation Own the global production schedule across Install, Maintenance, and Gardening Ensure labor, equipment, materials, and subcontractors are allocated efficiently Maintain 4-6 week install backlog visibility and update Sales weekly Work with designers and sales team to lock in start dates based on capacity Adjust proactively based on weather, staffing, and supply chain constraints Procurement, Inventory, and Vendor Management Oversee procurement for Install, Maintenance, and Gardening Ensure accurate POs, early ordering, and proper staging Maintain strong vendor and nursery relationships Oversee inventory management of mulch, soil, stone, plant material, etc. Ensure fleet, trailers, tools, and equipment are maintained and operational Implement systems to reduce material errors, delays, and misorders Budgeting, Job Costing, and Financial Accountability Track job budgets, labor performance, and gross margin targets Review job costing with Install PM and Maintenance PM weekly Identify and correct issues causing margin slippage Ensure accurate time tracking and labor coding across departments Maintain operational profitability in partnership with the President Systems, Processes, and Scaling Infrastructure Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication) Implement consistent execution standards across departments Create or refine production scorecards for measurement and accountability Develop training programs for crew leads and technicians Identify bottlenecks and implement high-ROI operational improvements Build repeatable systems that support growth to $5M → $8M → $10M+ Customer Experience & Communication Ensure smooth handoff between sales/design and operations Support team in resolving site issues, scheduling problems, and client concerns Implement communication standards for production teams Minimize callbacks through strong quality control and training Safety & Compliance Implement and enforce all jobsite safety protocols Ensure equipment checks, PPE compliance, and crew training Maintain documentation for incidents and corrective measures Promote a culture of safety and professionalism across teams Qualifications 3-4 years minimum experience Bachelor's degree preferred Preferred Skills Experience in Hardscapes
    $57k-94k yearly est. 4d ago
  • Store Manager | Charlotte, NC

    David Yurman 4.6company rating

    Store manager job in Charlotte, NC

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $31k-40k yearly est. 2d ago
  • Field Operations Manager, Concrete

    Nexgen Contracting, A Gray Company

    Store manager job in Charlotte, NC

    NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial . Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors. Qualifications Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience. Concrete self-perform experience is required. Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint. Willingness to travel up to 80% of the time. Exceptional organizational and communication skills. Oversee all field operations nationwide, ensuring projects are executed per the devised plans. Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains. Develop comprehensive project plans and ensure meticulous execution by the field team. Source, direct, and align manpower resources to meet project execution goals. Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle. Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases. Validate project status and provide recommendations to ensure execution goals are met. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear. Supervisory Responsibilities This position has supervisory responsibilities over field and general superintendents. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen
    $47k-82k yearly est. 4d ago
  • Commercial Construction Services Manager

    Leeds Professional Resources 4.3company rating

    Store manager job in Matthews, NC

    Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.
    $38k-50k yearly est. 1d ago
  • Senior Community Manager

    ML Property Group

    Store manager job in Charlotte, NC

    The Senior Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Senior Community Manager is the leader of the site(s) team. The purpose of the Senior Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product. JOB SPECIFIC COMPETENCIES Associate Relations: Manages all on-site employees, including giving timely, constructive feedback and positive encouragement. Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval. Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete). Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management. Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices. Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions. Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates. Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place. Resident Relations and Education: Communicate clearly to residents and in a consistent manner. Respond to resident requests and concerns in a timely, professional manner. Read and/or listen to resident requests/complaints in a calm, respectful, and open manner. Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy. Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency. Attend and assist in resident activities and functions after hours and weekends, as needed. Financial: Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances. Ensure that all rents are collected and posted and processed/deposited on a daily basis. Oversee all accounting transactions. Manage cash accounts, process invoices as directed by Supervisor and owner, maintain proper bookkeeping at all times. Property Evaluations: Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents. Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor. Responsible for office operations, quality curb appeal, office and model cleanliness. Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property. Payroll: Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary. Seeks supervisor or ownership's approval before approving employee overtime. Approval of timesheets and overtime by the 10am Monday morning deadline. Ensures employees have completed their time card approvals. Limits and monitors employee missed punches and disciplines chronic offenders. Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock. Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll. Reporting: Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.) Consistently review all leasing performance and paperwork. Safety: Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO. Compliance: Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed. Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing. Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals. Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner. Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants. POSITION QUALIFICATIONS Education High school degree required, college degree preferred. Experience Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role. Student Housing experience preferred. SKILLS & ABILITIES Computer Skills Computer software experience to include MS Word, MS Excel, Google Suite, and Entrata . Basic typing skills and knowledge of computers. Use of the company's payroll system is required. Prior HRIS experience a plus. CERTIFICATES AND LICENSES Valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM , ARM designation preferred. Ability to earn future designations as required by Industry standards. Other Requirements Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bilingual abilities (written and verbal) may be required based on specific needs of property. Basic understanding of Landlord/Tenant laws and application, familiarity with local Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. WORK ENVIRONMENT The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and residences or commercial vehicles. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Experience: Property management: 3 years (Required) Language: Spanish (Preferred English (Required) License/Certification: Driver's License (Required) Work Location: In person
    $91k-126k yearly est. 1d ago
  • Customer Service Manager, Airport Customer Care

    American Airlines 4.5company rating

    Store manager job in Charlotte, NC

    **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being + Be a safety advocate: Look for safety concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner + Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements + Promote effective communication among departments to engage our team to work together to achieve common goals. + Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure + Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty + Manage escalated service issues and be visible to your team members when problems arise + Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality. + Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action + Strong decision-making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Applicable valid driver's license as required by local authorities, if applicable + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
    $44k-65k yearly est. 6d ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Store manager job in Charlotte, NC

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-208k yearly est. 21d ago
  • Market Manager - Retail Direct Engagement Program (Charlotte, NC)

    Motive 4.3company rating

    Store manager job in Charlotte, NC

    Market Manager - Retail Direct Engagement Program Level: Mid-Senior Program Length: 24-Week Engagement Industry: Highly Regulated We're looking for a Market Manager who thrives in fast-paced, on-the-ground environments and knows how to lead teams, build retail relationships, and deliver flawless execution-while operating within strict regulatory guidelines. In this role, you'll serve as the primary market lead for a 24-week retail engagement program, overseeing field execution, team performance, compliance, and retail partnerships. You'll be equal parts coach, operator, problem-solver, and brand ambassador-ensuring the program shows up strong, accurate, and effective every single day. What You'll Do (Key Responsibilities) Program & Team Leadership Lead, manage, and motivate a team of Brand Specialists throughout a 24-week retail engagement program. Ensure team members are trained, supported, and consistently meeting performance and scheduling expectations. Foster a culture of accountability, professionalism, and performance excellence in-market. Compliance & Accuracy Uphold program integrity by ensuring strict adherence to all regulatory and brand guidelines. Review daily field reports for accuracy, completeness, and compliance-correcting discrepancies quickly. Act as the escalation point for compliance concerns, ensuring swift resolution and transparency. Training & Development Support onboarding, training, and ongoing coaching of field staff. Equip specialists to confidently engage consumers, communicate product knowledge, and represent the brand professionally and compliantly. Operational Excellence Manage inventory of program materials and assets-ensuring accurate tracking, distribution, and accountability. Maintain store readiness and execution standards across all participating locations. Retail Engagement Build and maintain strong relationships with retail partners through weekly in-person visits and ongoing communication. Coordinate activation schedules, inventory planning, and program logistics with store managers. Serve as a trusted partner to retailers-sharing insights, feedback, and performance metrics. Reporting & Insights Deliver timely recaps, insights, and feedback to internal teams. Monitor competitive activity and share best practices from the field. Identify opportunities to improve execution, consumer engagement, and retailer satisfaction throughout the program. Who You Are A hands-on leader who enjoys being in the field and setting the standard by example. Confident managing teams in dynamic, consumer-facing environments. Highly organized, detail-oriented, and comfortable juggling multiple priorities at once. Personable, engaging, and able to connect authentically with consumers, retailers, and field teams. Calm, decisive, and solutions-focused-especially when navigating compliance requirements. What You Bring (Qualifications) 5-7 years of experience in field marketing, brand activation, retail or nightlife engagement, or related roles. Proven experience managing and coaching teams in fast-paced environments. Strong understanding of compliance in regulated industries, with the ability to enforce guidelines consistently. Excellent organizational, problem-solving, and reporting skills. Ability to quickly learn and confidently communicate complex product information. Flexible availability, including evenings and weekends as required by the program. Ability to travel within a 40-mile radius of Uptown Charlotte. Must be 21+, hold a valid driver's license, and have reliable transportation. Success in This Role Looks Like Your team is trained, confident, compliant, and consistently delivering high-quality engagement. Retail partners view you as reliable, professional, and easy to work with. Execution is accurate, inventory is controlled, and reporting is timely and thorough. Issues are anticipated, escalated appropriately, and resolved quickly. The program runs smoothly-and keeps getting better-under your leadership.
    $63k-125k yearly est. Auto-Apply 7d ago
  • District Manager_ Charlotte, NC

    RGIS Us Corp 4.3company rating

    Store manager job in Charlotte, NC

    Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth! Core Values: We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do. 1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature 2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA 3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation 4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more 5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion Job Summary: A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do. Reports to: Operations Manager Department: U.S. Field Operations Job Type: Full-Time; Exempt Travel Requirements: This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends! Supervision and Leadership: Provide leadership and direction to the district team. Set clear performance expectations, offer guidance, and monitor team performance. Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent. Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel. Operations Management: Ensures the team operates efficiently and in compliance with company policies and procedures. Monitor and analyze key performance metrics to meet or exceed goals. Proactively plan for and ensure all people and resources are in place for team operations. Collaborate with internal partners to hire and train new employees. Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count. Provide back-up support to Operations Manager. Customer Experience: Provide excellent customer service to ensure a positive customer experience. Address customer inquiries and concerns, and resolve issues as needed. Compliance and Safety: Ensure compliance with laws and regulations, including labor laws and safety regulations. Promote a culture of safety within the district locations. Growth and Financial Management: Have strong financial acumen, being cognizant of costs and operating within budget. Communication: Maintain effective communication with customers, employees, and internal partners. Report on team's performance, challenges, and opportunities, and plan for continuous improvement. Problem-Solving: Identify and address operational issues or challenges within the team. Implement solutions to improve overall performance. Qualifications: Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered. Proven success in a supervisory or other leadership role. Relevant experience, working in a fast-paced, high-productivity role. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Strategic thinker with the ability to make data-driven decisions. Physical Requirements: Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders. Frequent use of a data collection handheld device, with data entry and scanning. Must be able to lift and carry up to 50 lbs. ·Must have the ability to work long shifts on a regular basis. Ability to work in various customer locations with various work conditions. This position requires frequent travel via automobile and air. RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
    $89k-155k yearly est. 60d+ ago
  • District Manager

    Subway-16690-0

    Store manager job in Pinehurst, NC

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $79k-129k yearly est. 6d ago
  • District Manager - Columbia

    Jiffy Lube/CISA Lubes USA

    Store manager job in Charlotte, NC

    We're seeking talented candidates for the District Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are CiSA Lubes USA, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next level! The successful candidate will be responsible for the operations and results of all stores within an assigned territory. This position directly supervises Store Managers and works closely with them to hire, train, motivate, provide safety guidance, and to direct all the team members of the district to ensure operational objectives, store financial performance, and guest service meets or exceeds company goals. A current and valid driver's license is required. Please see the attached job description for specific details. District Managers will receive a competitive compensation plus a generous opportunity, a discount on Jiffy Lube services, health, dental, and optical insurance, life, and disability insurances. For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $79k-128k yearly est. 60d+ ago
  • District Manager

    PSP Holdings

    Store manager job in Charlotte, NC

    Do you want to "Feed Your Career?" Here at PSP we are more than burgers and chickens. Are you looking to feed your career, not just a time clock? We have a career path to fit your personal and professional growth goals. Crew Members will join our diverse and loyal team, working together to serve guests, make delicious food, and have fun along the way. PSP Holdings is a franchisee and developer of Five Guys Burgers and Fries and Popeyes Louisiana Kitchen with approximately 30 locations in North and South Carolina. The District Manager is responsible for the overall operations of approximately five or more restaurants including financial performance, staff management, and adhering to operational standards in order to achieve sales and profit levels while ensuring maximum customer and employee satisfaction. The District Manager has direct accountability for ensuring General Managers are leading the daily operations of the restaurant and ensuing compliance with company and brand standards in all areas of operations. Essential Functions and Job Responsibilities: Ensures General Managers are appropriately leading day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste; follows published procedures for receiving, preparing, holding, packing, and serving products. Ensures well-trained and productive staffing levels are maintained to comply with service expectations while not exceeding set labor targets. Maintains exceptional levels of quality, customer service, cleanliness, and other factors that impact the guest experience. Participates and ensures complete and timely execution of corporate and local marketing programs/efforts. Monitors profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Follows all appropriate health code and local jurisdiction food handling requirements, maintains food safety certifications, and models exemplary food health safety practices to employees. Ensures food quality and 100% guest satisfaction. Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team. Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards. Supports General Managers in recruitment, selection, and hiring to build and retain a great team. Champion's recognition and motivation efforts. Coaches, mentors, and motivates General Managers to exceed guest expectations and maintain an acceptable level of performance, which may include documenting and issuing disciplinary action, up to and including termination of employees. Partners and seeks approval from Human Resources and executive leaders as appropriate. Creates value for shareholders through efficient operations, appropriate cost controls, and profit management. Maintains highest level of quality, service, cleanliness, and hospitality by personally spending time interacting with guests and employees during peak hours and ensuring all menu items are always available. Routinely checks, adjusts, and makes minor repairs of restaurant equipment, building and grounds. Prepares and submits required reports. Prepares, completes, and follows-up on action plans for remodels and new restaurant openings. Leads team meetings to communicate relevant operations information. Ensures tools and systems are in place to roll out new products, systems, and processes. Performs other related duties as assigned. PSP Holdings offers a competitive pay and a generous benefits package for eligible full-time employees! Benefits available to eligible employees (varies by restaurant brand and employment status): Company paid training and uniforms, competitive bonus plans, tips, paid time off, medical, dental, vision and life insurance, and 401(k) with company matching. PSP Holdings is a franchisee that is growing, so there are always significant growth opportunities for high performers!
    $79k-128k yearly est. 60d+ ago
  • Site Operator

    Iredell County, Nc

    Store manager job in Statesville, NC

    IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION: YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM. YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY OVERVIEW & PURPOSE: This position assists the public with unloading and sorting solid waste and recyclable materials at a collection site. Work includes enforcing County policies, maintaining site in neat and clean condition; operating compactor; providing information about operations and policies to customers; assisting disabled customers; maintaining simple records of work activities; and other related tasks. The employee is subject to inside and outside environments and extreme temperatures. The employee may also be subject to the final OSHA standards on blood borne pathogens. Work is performed under regular supervision and is reviewed for public relations, site cleanliness, and accuracy of records. Reports to Transfer Station Supervisor. ESSENTIAL FUNCTIONS: A position may not include all the work examples given, nor does the list include all that may be assigned. Greets and assists citizens with unloading materials from vehicles; checks to insure each vehicle has proper decal affixed to window; explains recycling and other programs and answers questions and enforces policies; assists with sorting materials and storing in appropriate bins. Screens material collected for proper content; insures that no paint, chemicals, tires, or yard waste is disposed. Operates compactor equipment to pack garbage; greases and maintains equipment; cleans area of stray materials and sweeps; Operates backhoe to compact trash and recycle containers; operates roll-off truck to switch out containers when needed; assists equipment operators loading and unloading containers as needed to ensure safety. Charges customers as needed, collects cash and issues receipts. Uses Excel file to verify residency of customers requesting new decals. Prepares forms and maintains records of such activities. Contacts equipment operators as needed when bins and compactors reach capacity. Cleans and maintains site building including grounds maintenance. Sprays insecticide; applies necessary chemicals or other strategies for odor control. Maintains simple records of site activities and number of visitors. Plans for necessary space in bins and compactor for weekend collections; contacts truck drivers in advance to ensure space is available as needed; assists truck drivers with loading containers. Cleans site with hose, broom and other equipment as needed. Assists elderly and disabled citizens with site use. ADDITIONAL FUNCTIONS: Performs related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of policies regarding the collection and sorting procedures of various solid waste and recyclable materials. Skill in the operation of all assigned equipment. Ability to communicate polices and information to the public effectively. Ability to operate and maintain mechanical equipment including compactor. Ability to interpret and apply policies on waste disposal in various containers and methods. Ability to establish effective working relations with the public and coworkers. Ability to understand and follow written and oral instructions. Ability to collect and maintain security of cash. Ability to maintain simple records of work activities. Ability to work multiple sites within Iredell County as needed. EDUCATION/EXPERIENCE "REQUIREMENTS": Graduation from High School or GED is preferred, but not required. Some experience operating equipment and dealing with the public preferred; or an equivalent combination of education and experience. ADDITIONAL "REQUIREMENTS": NONE "PREFERRED" QUALIFICATIONS: NONE
    $63k-110k yearly est. 59d ago
  • Store Manager

    Steven Madden, Ltd. 4.7company rating

    Store manager job in Concord, NC

    Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives. Responsibilities ● Develop and lead a high-performance team that reflects the company's values. ● Regularly share the company's vision and mission with the team and customers. ● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc. ● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts. ● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals. ● Select and hire qualified candidates who reflect the company's values. ● Maintain all safety and operational standards. ● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation. ● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs. ● Process information or merchandise through the computer system and POS register system. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 4-6 years of retail experience, including staff supervision. ● High school diploma or equivalent. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
    $39k-59k yearly est. 21d ago

Learn more about store manager jobs

How much does a store manager earn in Albemarle, NC?

The average store manager in Albemarle, NC earns between $28,000 and $73,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average store manager salary in Albemarle, NC

$45,000
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