Job Function Assists and supports the Branch Manager in the administration and efficient daily operation of a full service branch office, including the areas of operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Performs supervisory duties in the absence of the Branch Manager. Provides leadership, training and supervision to branch personnel. Assists in attaining established Bank goals through active participation in sales management and officer call programs.
Job Responsibilities
Reinforces the application of superior customer service through example along with appropriate follow through with involved customers and employees.
Conducts specific periodic meetings and presentations regarding customer service with staff members.
Develops new deposit and loan business, provides a superior level of customer relations and promotes the sales and service culture through effective coaching, guidance, and staff motivation.
Achieves individual goals while assisting the Branch Manager in attaining branch, region, and Bank sales goals through new business sales, referrals, and retention of customer relationships.
Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; motivates and monitors staff in cross selling and product presentation compared to goals.
Investigates and follows up on significant changes in status of existing customers; meets with customers to discuss needs or concerns and outlines appropriate Bank products and services.
Assists the Branch Manager in ensuring the branch is organized, coordinating available resources (e.g., staff, materials, etc.) for maximum results.
Performs operational duties as directed by the Branch Manager to maintain compliance with regulatory guidelines (i.e., customer/branch research, monitoring completion of back office duties, reporting, etc.
Assists and relieves in various job functions of the branch as needed or required.
Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations.
Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the branch; ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures.
Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner; recommends redecoration or major repair or redesign of floor space as necessary.
Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management; schedules and conducts any necessary training for staff.
Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits.
Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines.
Performs all other duties as assigned.
Education and Related Experience
* High School Diploma or equivalent (GED) required
* 5 or more years Retail or related experience preferred
* Previous supervisory experience preferred
Skills and Abilities
* Must possess thorough understanding of all deposit accounts and other products and services offered by the bank.
* Must possess basic understanding of the loan application process.
* Must possess good interpersonal skills.
* Must possess ability to use good judgment and discretion.
* Must possess ability to learn new tasks and computer programs quickly and retain information.
* Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine
* Must possess knowledge of computers and computer operations MS Office software
* Must possess good verbal and written communication skills
* Must possess good organizational skills
* Must possess ability to perform detailed tasks with accuracy
Working Conditions and/or Physical Requirements
* Ability to work under stress and meet deadlines.
* Ability to operate a keyboard if required performing the essential job functions.
* Ability to read and interpret a document.
* Ability to travel if required to perform the essential job functions.
* Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship" then the employee must be accommodated; hence, omitting lifting as a physical requirement.
Equal Opportunity Employer/Veterans/Disabled
$33k-60k yearly est. 20h ago
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Part Sales Manager - Part Time
Description Autozone
Store manager job in Baton Rouge, LA
AutoZone's StoreManagement team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the StoreManager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, storemanagement supports AutoZone's mission of providing trusted automotive solutions.
As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community. What We're Looking For
Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You'll Go The Extra Mile If You Have
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail
Certifications: Automotive Service Excellence (ASE) Certification
Leadership - Assist the StoreManager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success.
Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards.
Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs.
Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies.
$47k-91k yearly est. Auto-Apply 12d ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Store manager job in Prairieville, LA
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
* Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
* Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
* Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
* Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
* Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
* Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
* Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
* Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
* Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
* Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
* Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
* Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
* Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
* Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
* Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
* Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
* Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
* Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* 5 years of project management and supervisory experience in a service/repair setting
* Bachelor's Degree in Diesel and Truck Service Management or related field preferred
* Appropriate equipment repair certifications
* Planning and organizational skills in handling multiple projects
* Ability to read schematics, blueprints and/or technical manuals
* Skills in workflow analysis and management
Specific Expectations:
* Ability to travel up to 75%
* A professional demeanor
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Ability to work a flexible schedule to meet job requirements
* Excellent written and verbal communication skills
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$46k-75k yearly est. 10d ago
Automotive Buying Manager (Hammond, LA)
Ross Downing
Store manager job in Hammond, LA
Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory.
Duties/Responsibilities:
Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands.
Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management.
Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases.
Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork.
Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations.
Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department.
Preferred Skills/Abilities:
Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics.
Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes.
Flexibility and adaptability to thrive in a fast-paced, dynamic work environment.
Education and Experience:
Preferred high school diploma or equivalent.
Proven experience in automotive sales, wholesale operations, and dealership management.
Benefits:
Comprehensive benefits including 401k, health, dental, vision, and life insurance options.
$40k-74k yearly est. Auto-Apply 60d+ ago
Automotive Buying Manager (Hammond, LA)
Ross Downing Chevrolet, Inc.
Store manager job in Hammond, LA
Job Description
Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory.
Duties/Responsibilities:
Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands.
Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management.
Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases.
Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork.
Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations.
Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department.
Preferred Skills/Abilities:
Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics.
Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes.
Flexibility and adaptability to thrive in a fast-paced, dynamic work environment.
Education and Experience:
Preferred high school diploma or equivalent.
Proven experience in automotive sales, wholesale operations, and dealership management.
Benefits:
Comprehensive benefits including 401k, health, dental, vision, and life insurance options.
$40k-74k yearly est. 18d ago
Assistant Store Director
Ideal Market #9
Store manager job in Baton Rouge, LA
Brief Description The Assistant Manager position must observe and enforce all store rules and company policies and actively support the StoreManager. He is responsible for performing all the tasks of the StoreManager in his absence and contributing to the operation of the store. You should be able to handle customer complaints and make sure all store staff are courteous to customers. Daily operations can include customer service, sales, reporting, and inventory control. Deploy and review store policies and procedures.
Responsibilities
• Assist the StoreManager in planning and implementing strategies to attract customers.• Assist the StoreManager in day-to-day customer service operations (for example, sales processes, orders, and payments).• Track the progress of weekly, monthly, quarterly, and annual goals.• Monitor and maintain store inventory.• Assess employee performance and identify hiring and training needs.• Supervise and motivate staff to do their best.• Monitor operating costs, budgets, and retail resources.• Suggest sales training programs and techniques.• Comply with all policies and processes of the company. • Communicate with customers and evaluate their needs.• Analyze consumer behavior and adjust product positioning.• Manage customer complaints.• Investigate pop-ups and use the information to update store merchandise.• Create reports, analyze, and interpret data, such as revenue, expense, and competition.• Perform periodic audits to ensure that the store is in its proper operation and presentable.• Ensure that all employees adhere to company policies and guidelines.• Act as an Ideal Market representative and set an example for our staff.
Assistant Manager Top Skills & Proficiencies
• Ability to develop and train the workforce, build relationships, use employee skills work in the most appropriate way. • Ability to market effectively.• Ability to provide excellent customer service• Ability to maintain a fair and consistent set of standards as they apply to the team. • Ability to adjust priorities and manage time wisely in an accelerated environment.• Ability to communicate in a clear, concise and understandable manner, and listen carefully to others, understands the material and provides instructions to department leaders and associates. • Ability to work a full-time schedule that includes nights, weekends and holidays.• Availability to work the hours necessary to open and/or close the store. • Strong interpersonal, communication, organization and follow-up skills• Availability to travel as needed. • Strong understanding of all phases of store operations in a retail environment.• You must possess excellent communication skills (both oral and written), good leadership, and interpersonal skills. • The ability to get along well with customers, suppliers and partners, and should be able to motivate and direct others. • You must have basic math skills to calculate figures and amounts such as discounts, gross margins, marks, percentages, and volume.
Preferred Qualities
• The retail management experience is preferred.• Required knowledge of computer work • Bilingual (English & Spanish) View all jobs at this company
$45k-54k yearly est. 60d+ ago
District Manager - Baton Rouge
Southern Classic Chicken
Store manager job in Baton Rouge, LA
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
District Manager - Southern Classic Chicken
Baton Rouge, LA Area
Mission:
To Bring You Back
- again and again.
At Southern Classic Chicken, we believe in more than crispy chicken and fresh sides-we believe in people. We're looking for a District Manager who leads with courage, operates with integrity, and inspires their teams to achieve excellence every day. If you have a passion for developing leaders, driving results, and making a lasting impact, this is your next great opportunity.
What You'll Do
Lead and support multiple restaurant locations, ensuring each delivers consistent excellence in food, service, and hospitality.
Coach, mentor, and develop General Managers to grow their leadership skills and achieve business goals.
Drive operational excellence through clear expectations, accountability, and follow-through.
Champion our Classic Habits:
Be on time, Be present, Be ready to work, Be coachable, and Be accountable.
Use data and KPIs to make decisions that grow sales, manage costs, and strengthen teams.
Live our Core Values:
Courage: Seek feedback and act on it.
Heart: Own it and be involved.
Integrity: Do the right things the right way.
Grit: Get it done.
Family: Always come back to what matters most.
What We're Looking For
Proven multi-unit leadership experience in QSR, fast casual, or full-service dining.
Strong people development skills-you build bench strength, not just fill schedules.
Financial acumen with the ability to manage P&Ls and drive profitability.
A balance of strategic thinking and hands-on execution.
High energy, resilience, and the ability to lead through change.
Why You'll Love It Here
Competitive salary with performance-based incentives.
Growth opportunities in a rapidly expanding restaurant group.
A culture that values your voice and celebrates your wins.
The chance to make a lasting difference in your team, your district, and your community.
Bring your grit, your heart, and your leadership-and we'll bring you back.
Apply today to join the Southern Classic Chicken family.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Southern Classic Chicken has been a family institution in Louisiana for the past 35 years! Dedicated to serving the absolute best fried chicken and sides at a price point that provides an incredible value has been the goal since day one. We are committed to the growth and development of our people as we bring our love for southern-style chicken to communities across America.
$65k-106k yearly est. Auto-Apply 60d+ ago
District Manager
Baton Rouge 25-28
Store manager job in Baton Rouge, LA
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
StoreManager - Lead Our Team to Success!
Precision Tune Auto Care is seeking a dynamic District Manager to drive sales, lead a high-performing team, and deliver exceptional customer service. If you thrive in a fast-paced automotive environment and love developing people, this is your opportunity to make an impact!
What We Offer
Competitive pay - $52,000 - $104,000
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Strategic Leadership & Talent Development
Multi-Unit Oversight: Drive operational excellence and consistency across [Number] shop locations, ensuring all stores adhere to brand standards and safety protocols.
Bench Strength Cultivation: Identify and groom high-potential Service Managers and Shop Leads for future advancement to ensure a sustainable leadership pipeline.
Performance Coaching: Conduct regular "shop visits" to provide hands-on coaching to management teams, focusing on KPI improvement and employee engagement.
Strategic Recruitment: Partner with HR to forecast staffing needs across the district, ensuring a proactive approach to hiring skilled technicians and service advisors.
Financial & Operational Excellence
P&L Accountability: Analyze district-level financial reports to identify trends, control labor costs, and implement regional strategies to increase EBITA and top-line sales.
Asset & Inventory Management: Audit inventory integrity and high-value equipment across all locations to minimize shrink and ensure operational readiness.
Safety & Compliance: Enforce strict adherence to OSHA standards, environmental regulations, and company safety policies to mitigate risk and ensure a safe working environment.
Vendor Strategy: Negotiate and manage regional vendor relationships to optimize parts procurement costs and service speed.
Sales & Customer Growth
Market Expansion: Identify opportunities for market share growth within the district and support the launch of new locations or service offerings.
CVI Excellence: Audit the quality and consistency of Courtesy Vehicle Inspections (CVIs) to ensure customers receive comprehensive care and shops maximize ticket opportunities.
Fleet Partnership: Act as the primary escalation point for regional Fleet accounts, ensuring high-priority service levels and long-term contract retention.
Customer Advocacy: Monitor district-wide Net Promoter Scores (NPS) and online reviews, implementing corrective action plans for stores underperforming in customer satisfaction.
Administrative & Regional Support
Systems Integration: Lead the rollout of new POS systems, shop technologies, or operational software across the district.
Emergency Management: Serve as the primary point of contact for after-hours store emergencies, security alarms, or facilities issues within the region.
Cross-Functional Collaboration: Serve as the liaison between shop-level teams and corporate leadership to communicate vision, feedback, and operational hurdles.
What We're Looking For:
Experience: 5+ years of multi-unit management experience, preferably in the automotive service, tire, or retail industries.
Education: Bachelor's degree in Business Administration, Management, or a related field; or equivalent professional experience.
Financial Literacy: Advanced proficiency in reading and interpreting Profit & Loss (P&L) statements, with a proven track record of hitting EBITDA and revenue targets.
Technical Knowledge: Strong understanding of automotive shop flow, including labor hours, parts margins, and technician productivity metrics.
Leadership Skills: Demonstrated ability to manage "managers from a distance"-hiring, training, and holding remote teams accountable to high standards.
Mobility: Must possess a valid driver's license and have the ability to travel between store locations (up to 75% of the time) within the assigned district.
Communication: Exceptional verbal and written communication skills, with the ability to present district performance data to executive leadership.
Physical Demands:
Lift and carry up to 50 lbs, frequent standing, walking, bending, kneeling, and climbing ladders.
Communicate clearly in person, by phone, and using computers.
Operate a vehicle safely and work in a fast-paced, deadline-driven environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$52k-104k yearly Auto-Apply 7d ago
Hotel General Manager
American Cruise Lines 4.4
Store manager job in Saint Francisville, LA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$50k-68k yearly est. 42d ago
Manager - Business Growth Enablement
American Express 4.8
Store manager job in Baton Rouge, LA
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25020688
$103.8k-174.8k yearly 54d ago
Store Assistant Manager
Steven Madden, Ltd. 4.7
Store manager job in Baton Rouge, LA
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the StoreManager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values.
Responsibilities
● Partner with the StoreManager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
● Partner with the StoreManager to implement visual merchandising directives to maintain the company's brand strategies.
● Ensure appropriate replenishment of merchandise on the selling floor.
● Partner with the StoreManager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Foster an environment of development and accountability.
● Process information or merchandise through the computer system and POS register system.
● Assist StoreManager in the selection and hiring of qualified candidates.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 3-5 years of retail experience.
● High school diploma or equivalent.
● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to process information or merchandise through the computer system and POS register system.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$41k-49k yearly est. 11d ago
Business Manager
Open Health Care Clinic
Store manager job in Baton Rouge, LA
Business Manager
Reports to:
Chief Operations Officer
Revised:
October 2025
Department:
Dental / Behavioral Health
FLSA:
Exempt
JOB PURPOSE:
The Business Manager functions under the supervision and guidance of the Chief Operations Officer. The Business Manager will play a pivotal role in ensuring the smooth, efficient, and productive daily operations of clinic service lines for Dental and Behavioral Health. This position is responsible for overseeing schedule management, front desk operations, and production targets in collaboration with the service line directors.
Essential Job Functions include, but are not limited to:
Satisfies Core Competencies
Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements.
Fronk Desk Operations
Oversee front desk staff and ensure professional, courteous patient interactions.
Implement and monitor processes for patient registration, insurance verification, and data entry.
Maintain a welcoming and organized reception area.
Creating and implementing service delivery improvement plans.
Establishing work schedules and ensuring appropriate resources to carry out the scope of services during approved hours of operation
Operational Management
Monitor daily, weekly, and monthly production goals for dental and behavioral health providers.
Analyze productivity reports and communicate findings to team members and leadership.
Identify opportunities to enhance operational efficiency and revenue generation.
Support billing, coding, and collections processes in collaboration with financial staff.
Implement and refine processes to maximize productivity, patient access, and staff efficiency.
Required Education:
Associate, Bachelor or Master's degree in nursing, healthcare administration, healthcare management, business administration or related field
Skills, Licensure, and Knowledge Requirements
Must have valid Louisiana driver's license and reliable transportation.
Minimum 5 years of management in a healthcare setting
Physical Demands:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting is required.
Work Environment:
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Moderate noise (i.e., business office with computers, phones, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period.
Travel or Special Requirements:
Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties.
This includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.
$46k-88k yearly est. Auto-Apply 60d+ ago
The Ups Store 3236
UPS Store
Store manager job in Baton Rouge, LA
Primary responsibility is to deliver world-class customer service to customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer application knowledge. Some weekends/evening hours required.
Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
$37k-54k yearly est. 60d+ ago
Retail Assistant Store Manager
L'Oreal 4.7
Store manager job in Baton Rouge, LA
SalonCentric Retail Assistant StoreManager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Assistant StoreManager Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous FT Benefits:
* Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Assistant StoreManager Competencies/Responsibilities:
* Build a Great Team - You have a passion for delivering exceptional customer service. You assist the storemanager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity.
* Set Clear Direction - You work alongside your storemanager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively.
* Drive the Business - You support your storemanager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates.
* Lead with Passion - In partnership with your storemanager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis.
* Influence and Inspire - You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example.
* Act with Integrity Always - You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your storemanager and respected by your store associates.
Requirements:
* 1 to 2 Years of retail leadership experience
* Self-directed with excellent organizational and time management skills
* Outstanding customer service, written and verbal communication skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
* A Cosmetology license is a plus, but not required
Salary Range:
From: $18.30 To: $20.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$31k-38k yearly est. 39d ago
Assistant Manager, Customer Operations - Town Center at Cedar Lodge
The Gap 4.4
Store manager job in Baton Rouge, LA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$41k-63k yearly est. 60d+ ago
Assistant Store Manager/Key Carrier
Variety Stores LLC
Store manager job in Baker, LA
Job Description
Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers.
Job Scope
This position coordinates the work of Customer Service Associates.
This position has no direct budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
3) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
4) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
5) Review daily staffing
6) Review workload planning calendar
7) Evaluate recovery needs
8) Conduct recovery blitzes at 2, 4, 6 and 8
9) Monitor fitting room, selling floor and sizing recovery
10) Communicate cleanliness expectations and inspect for completion prior to sign off
11) Conduct effective hand off to incoming MOD or provide communication for opening MOD
12) Provide support to storemanagement as requested.
Qualifications and Skills Required
High School diploma or GED
1-2 years of related experience in retail customer service
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Occasional lifting and maneuvering of merchandise and displays
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
$35k-44k yearly est. 24d ago
Senior Retail Store Manager (60471)
Mobilelink Usa
Store manager job in Baton Rouge, LA
With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team. UNCAPPED BONUS potential and uncapped growth!
The Senior Retail StoreManager ("SRSM") is responsible for the overall sales and operations of the locations that they are assigned to oversee. Successful SRSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The SRSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.
Why join the Mobilelink Family?
Perks of being on the Team!
• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance
Role Responsibilities:
• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.
Qualifications
Job Requirements
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes' radius from the home store when needed.
• Must have a valid driver's license and auto insurance.
$36k-57k yearly est. 1d ago
Campus Store Manager - Southern Univ AM Bookstore
Hvfollettlocation
Store manager job in Baton Rouge, LA
As a Campus StoreManager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.
Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.
Responsibilities
Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including:
Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
Responsible for leading in-store course materials activities in collaboration with course materials leadership.
Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget.
Review and approve store markups, markdowns, and write-offs within company guidelines.
Ensures the security of company assets and the safety of associates and customers, and adherence to company policies.
Campus Relationships: Communicate and partner with the campus including:
Facilitation of campus and/or community events.
Day-to-day communication of store operational activities.
Strategic Partnership Reviews.
Ensure campus outreach and engagement.
Bookstore Advisory Committees.
Talent Management: Responsible for full cycle talent management, including:
Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results.
Ensure effective performance management and maintain a culture of accountability.
Recruit, train, coach, and develop all team members.
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share.
Answer routine inquiries and handle escalated complaints.
Ensure the store is neat, clean, and orderly.
May oversee a café or convenience store and must ensure compliance with all health and food safety regulations.
Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.
$36k-57k yearly est. 21h ago
Store Manager
Retailcareerctr
Store manager job in Baton Rouge, LA
StoreManager (F/T)
The StoreManager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the StoreManager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.
Responsibilities
● Develop and lead a high-performance team that reflects the company's values.
● Regularly share the company's vision and mission with the team and customers.
● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
● Select and hire qualified candidates who reflect the company's values.
● Maintain all safety and operational standards.
● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
● Process information or merchandise through the computer system and POS register system.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 4-6 years of retail experience, including staff supervision.
● High school diploma or equivalent.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$36k-57k yearly est. 21h ago
Retail Experience Needed-Manager Position
Walker Retail Solutions
Store manager job in Baton Rouge, LA
At Walker Retail Solutions we let our results speak for themselves. We are committed to delivering unmatched results for every client we do business with. Our team of experts plan and execute marketing strategies for our clients that consistently produce results that far exceed the goals we set. We know our dedication to the education and development of our team will keep you and your business ahead of the curve.
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service while fostering our teams growth through a rewarding and progressive environment.
Job Description
Walker Retail Solutions is seeking a full-time retail sales associate who is career minded and possesses unmatched people skills. This is an entry level opening so all training is provided. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.
Responsibilities:
* Providing our clients and customers with the best service possible
* Sales and customer service
* Sales and marketing presentations to our customers
* In a RETAIL SETTING talking with our customers
We do not offer any door-to-door, telemarketing, or business-to-business
Benefits of the Retail Team Lead Position:
* Comprehensive and Paid Training
* A Personal Mentor
* Travel Opportunities
* Numerous Advancement Opportunities
* An upbeat and positive work environment
Qualifications:
* Experience in customer service and associated fields
* Ability to adapt to a variety of people
* Winning attitude and dedication to ensuring customer satisfaction
* Positive attitude and ability to work well within a team environment
* College Degree preferred
* Background in Retail or Restaurant
* Leadership skills
* Local to the office area
If you've had experience as a sales associate in a retail setting, a sales associate in a store or a sales associate in a mall, a sales associate in a big box retail store, please apply. If you're looking for paid training, and weekly pay for paid training, please apply. If you're looking to have paid training in the areas of retail or as a retail sales associate, please apply. This is a full time position only, and we offer training for our full time sales associates, sales reps, and sales representatives. If you've had experience as a sales associate for seasonal work or full time non-seasonal work please apply.
People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to inquire about our program: sales, customer service, sales representative, internships, part time, manager, management, purchasing, part time, restaurant, assistant, hotel, supervisor, general, advertising, communications, sales manager, project management, editor, hospitality, professional, bartender, call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales management, shipping, waiter, waitress. Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, management, administrative, business development, business, internship, advertising, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a store manager earn in Zachary, LA?
The average store manager in Zachary, LA earns between $29,000 and $71,000 annually. This compares to the national average store manager range of $30,000 to $73,000.
Average store manager salary in Zachary, LA
$45,000
What are the biggest employers of Store Managers in Zachary, LA?
The biggest employers of Store Managers in Zachary, LA are: