Supervisor of customer relations vs supervisor of communications

The differences between supervisors of customer relations and supervisors of communications can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a supervisor of customer relations and a supervisor of communications. Additionally, a supervisor of communications has an average salary of $63,064, which is higher than the $33,287 average annual salary of a supervisor of customer relations.

The top three skills for a supervisor of customer relations include customer satisfaction, inbound calls and customer complaints. The most important skills for a supervisor of communications are patients, developmental disabilities, and powerpoint.

Supervisor of customer relations vs supervisor of communications overview

	Supervisor Of Customer Relations	Supervisor Of Communications
Yearly salary	$33,287	$63,064
Hourly rate	$16.00	$30.32
Growth rate	-4%	12%
Number of jobs	126,406	16,853
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Average age	40	43
Years of experience	12	12

Supervisor of customer relations vs supervisor of communications salary

Supervisors of customer relations and supervisors of communications have different pay scales, as shown below.

	Supervisor Of Customer Relations	Supervisor Of Communications
Average salary	$33,287	$63,064
Salary range	Between $22,000 And $48,000	Between $42,000 And $93,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	New Hampshire
Best paying company	-	AbbVie
Best paying industry	-	Manufacturing

Differences between supervisor of customer relations and supervisor of communications education

There are a few differences between a supervisor of customer relations and a supervisor of communications in terms of educational background:

	Supervisor Of Customer Relations	Supervisor Of Communications
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	-	Northwestern University

Supervisor of customer relations vs supervisor of communications demographics

Here are the differences between supervisors of customer relations' and supervisors of communications' demographics:

	Supervisor Of Customer Relations	Supervisor Of Communications
Average age	40	43
Gender ratio	Male, 42.5% Female, 57.5%	Male, 54.8% Female, 45.2%
Race ratio	Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 22.0% Asian, 5.9% White, 55.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.8% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 6.5% White, 56.7% American Indian and Alaska Native, 1.8%
LGBT Percentage	7%	11%

Differences between supervisor of customer relations and supervisor of communications duties and responsibilities

Supervisor of customer relations example responsibilities.

Manage, troubleshoot and problem solve for providers and members.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Prepare press kits, design flyers, retouch and enhance photos for PowerPoint presentations.
Invoice reconciliation, payroll verification daily communication with customers.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Train new associates on the POS system.

Supervisor of communications example responsibilities.

Develop and manage charitable services program with prescription assistance for patients ineligible for state or federal coverage.
Manage, create and edit internal and external communication collateral, providing high-level management copywriting and document creation support.
Operate a multi channel radio as well as the computer aid dispatch system (cad) and the NCIC computer systems.
Certify in both EMD and EFD.
Assist customers with over the phone EMD instructions.
Train and direct team members in both reservations and PBX departments.

Supervisor of customer relations vs supervisor of communications skills

Common supervisor of customer relations skills

Customer Satisfaction, 13%
Inbound Calls, 6%
Customer Complaints, 6%
Customer Care, 6%
Payroll, 5%
Customer Inquiries, 4%

Common supervisor of communications skills

Patients, 16%
Developmental Disabilities, 10%
PowerPoint, 6%
CPR, 6%
CAD, 5%
EMS, 4%

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Supervisor Of Customer Relations
Supervisor Of Customer Relations vs Supervisor Of Communications

Updated January 8, 2025

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