Supervisor of customer relations vs team supervisor

The differences between supervisors of customer relations and team supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a supervisor of customer relations, becoming a team supervisor takes usually requires 4-6 years. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $33,287 average annual salary of a supervisor of customer relations.

The top three skills for a supervisor of customer relations include customer satisfaction, inbound calls and customer complaints. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Supervisor of customer relations vs team supervisor overview

	Supervisor Of Customer Relations	Team Supervisor
Yearly salary	$33,287	$58,718
Hourly rate	$16.00	$28.23
Growth rate	-4%	-
Number of jobs	126,406	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 48%
Average age	40	47
Years of experience	12	6

Supervisor of customer relations vs team supervisor salary

Supervisors of customer relations and team supervisors have different pay scales, as shown below.

	Supervisor Of Customer Relations	Team Supervisor
Average salary	$33,287	$58,718
Salary range	Between $22,000 And $48,000	Between $37,000 And $92,000
Highest paying City	-	Newark, NJ
Highest paying state	-	New Jersey
Best paying company	-	State Street
Best paying industry	-	-

Differences between supervisor of customer relations and team supervisor education

There are a few differences between a supervisor of customer relations and a team supervisor in terms of educational background:

	Supervisor Of Customer Relations	Team Supervisor
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	California State University - Bakersfield

Supervisor of customer relations vs team supervisor demographics

Here are the differences between supervisors of customer relations' and team supervisors' demographics:

	Supervisor Of Customer Relations	Team Supervisor
Average age	40	47
Gender ratio	Male, 42.5% Female, 57.5%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 22.0% Asian, 5.9% White, 55.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	8%

Differences between supervisor of customer relations and team supervisor duties and responsibilities

Supervisor of customer relations example responsibilities.

Manage, troubleshoot and problem solve for providers and members.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Prepare press kits, design flyers, retouch and enhance photos for PowerPoint presentations.
Invoice reconciliation, payroll verification daily communication with customers.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Train new associates on the POS system.

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

Supervisor of customer relations vs team supervisor skills

Common supervisor of customer relations skills

Customer Satisfaction, 13%
Inbound Calls, 6%
Customer Complaints, 6%
Customer Care, 6%
Payroll, 5%
Customer Inquiries, 4%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Supervisor Of Customer Relations
Supervisor Of Customer Relations vs Team Supervisor

Updated January 8, 2025

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