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Support staff vs community support specialist

The differences between desk clerks supervisors and community support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support staff, becoming a community support specialist takes usually requires 6-12 months. Additionally, a community support specialist has an average salary of $39,320, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a support staff include customer service, developmental disabilities and mental health. The most important skills for a community support specialist are social work, mental health, and rehabilitation.

Support staff vs community support specialist overview

Support StaffCommunity Support Specialist
Yearly salary$31,772$39,320
Hourly rate$15.28$18.90
Growth rate36%12%
Number of jobs161,915111,431
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 64%
Average age4743
Years of experience612

What does a support staff do?

School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

What does a community support specialist do?

A community support specialist is responsible for supporting and providing care services for citizens with mental health conditions and other medical illnesses. Community support specialists coordinate with organizations and health institutions to generate resources that would help the patients in their daily activities, medications, and treatment plans. They also strategize community events and activities to observe the patients' social and personal behaviors and endorse them to a mental health professional for in-depth examination and counseling.

Support staff vs community support specialist salary

Desk clerks supervisors and community support specialists have different pay scales, as shown below.

Support StaffCommunity Support Specialist
Average salary$31,772$39,320
Salary rangeBetween $25,000 And $40,000Between $27,000 And $56,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateNew YorkAlaska
Best paying companyLakeland ElectricMeta
Best paying industryFinanceNon Profits

Differences between support staff and community support specialist education

There are a few differences between a support staff and a community support specialist in terms of educational background:

Support StaffCommunity Support Specialist
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 64%
Most common majorBusinessPsychology
Most common collegeDuke UniversityCalifornia State University - Long Beach

Support staff vs community support specialist demographics

Here are the differences between desk clerks supervisors' and community support specialists' demographics:

Support StaffCommunity Support Specialist
Average age4743
Gender ratioMale, 31.2% Female, 68.8%Male, 28.8% Female, 71.2%
Race ratioBlack or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 14.4% Asian, 7.0% White, 59.7% American Indian and Alaska Native, 1.6%
LGBT Percentage8%11%

Differences between support staff and community support specialist duties and responsibilities

Support staff example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
  • Show more

Community support specialist example responsibilities.

  • Provide PSR services to clients with mental illness in order to help them achieve the highest standard of living possible.
  • Review notes complete by other community support workers to assess progression towards individualize goals for patients on caseload.
  • Complete CPR and first aid training.
  • Participate in IEP meetings and academic action plans.
  • Develop new techniques to engage teenage males with autism in focuse areas of activity.
  • Provide direction to the program's register nurse and ensure compliance with OPWDD regulations.
  • Show more

Support staff vs community support specialist skills

Common support staff skills
  • Customer Service, 9%
  • Developmental Disabilities, 7%
  • Mental Health, 6%
  • Meal Preparation, 6%
  • Direct Care, 6%
  • Home Maintenance, 6%
Common community support specialist skills
  • Social Work, 11%
  • Mental Health, 10%
  • Rehabilitation, 10%
  • Community Resources, 6%
  • Independent Living, 5%
  • Substance Abuse, 5%

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