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The differences between desk clerks supervisors and support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support staff, becoming a support associate takes usually requires 1-2 years. Additionally, a support associate has an average salary of $47,039, which is higher than the $31,772 average annual salary of a support staff.
The top three skills for a support staff include customer service, developmental disabilities and mental health. The most important skills for a support associate are sales floor, computer system, and POS.
| Support Staff | Support Associate | |
| Yearly salary | $31,772 | $47,039 |
| Hourly rate | $15.28 | $22.61 |
| Growth rate | 36% | 10% |
| Number of jobs | 161,915 | 100,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Average age | 47 | 42 |
| Years of experience | 6 | 2 |
School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.
The primary role of sales support associates is to help sales staff and customers during the sales process. A sales support associate also performs other tasks that include maintaining positive customer relations, responding to customers' requests for quotes, information, and specifications, and, initiating contact with prospective customers. They are also responsible for coordinating proposals, sales literature production, and presentations. Requirements for this position include a high school diploma or general education development, administrative and communication skills, and organizational skills.
Desk clerks supervisors and support associates have different pay scales, as shown below.
| Support Staff | Support Associate | |
| Average salary | $31,772 | $47,039 |
| Salary range | Between $25,000 And $40,000 | Between $26,000 And $83,000 |
| Highest paying City | Seattle, WA | Jersey City, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Lakeland Electric | Apollo Global Management |
| Best paying industry | Finance | - |
There are a few differences between a support staff and a support associate in terms of educational background:
| Support Staff | Support Associate | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | Duke University | University of Pennsylvania |
Here are the differences between desk clerks supervisors' and support associates' demographics:
| Support Staff | Support Associate | |
| Average age | 47 | 42 |
| Gender ratio | Male, 31.2% Female, 68.8% | Male, 36.7% Female, 63.3% |
| Race ratio | Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |