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The differences between desk clerks supervisors and support clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support staff, becoming a support clerk takes usually requires 1-2 years. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,772 average annual salary of a support staff.
The top three skills for a support staff include customer service, developmental disabilities and mental health. The most important skills for a support clerk are customer service, data entry, and patients.
| Support Staff | Support Clerk | |
| Yearly salary | $31,772 | $35,159 |
| Hourly rate | $15.28 | $16.90 |
| Growth rate | 36% | -5% |
| Number of jobs | 161,915 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 38% |
| Average age | 47 | 47 |
| Years of experience | 6 | 2 |
School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Desk clerks supervisors and support clerks have different pay scales, as shown below.
| Support Staff | Support Clerk | |
| Average salary | $31,772 | $35,159 |
| Salary range | Between $25,000 And $40,000 | Between $22,000 And $54,000 |
| Highest paying City | Seattle, WA | San Diego, CA |
| Highest paying state | New York | Hawaii |
| Best paying company | Lakeland Electric | Los Alamos National Laboratory |
| Best paying industry | Finance | Government |
There are a few differences between a support staff and a support clerk in terms of educational background:
| Support Staff | Support Clerk | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Duke University | Stanford University |
Here are the differences between desk clerks supervisors' and support clerks' demographics:
| Support Staff | Support Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.2% Female, 68.8% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 8% | 6% |