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The differences between desk clerks supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support staff and a support supervisor. Additionally, a support supervisor has an average salary of $47,047, which is higher than the $31,772 average annual salary of a support staff.
The top three skills for a support staff include customer service, developmental disabilities and mental health. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.
| Support Staff | Support Supervisor | |
| Yearly salary | $31,772 | $47,047 |
| Hourly rate | $15.28 | $22.62 |
| Growth rate | 36% | 10% |
| Number of jobs | 161,915 | 96,546 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.
A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.
Desk clerks supervisors and support supervisors have different pay scales, as shown below.
| Support Staff | Support Supervisor | |
| Average salary | $31,772 | $47,047 |
| Salary range | Between $25,000 And $40,000 | Between $31,000 And $69,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Lakeland Electric | Cisco |
| Best paying industry | Finance | Technology |
There are a few differences between a support staff and a support supervisor in terms of educational background:
| Support Staff | Support Supervisor | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Duke University | California State University - Bakersfield |
Here are the differences between desk clerks supervisors' and support supervisors' demographics:
| Support Staff | Support Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.2% Female, 68.8% | Male, 51.8% Female, 48.2% |
| Race ratio | Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |