Support staff vs union representative

The differences between desk clerks supervisors and union representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support staff, becoming a union representative takes usually requires 2-4 years. Additionally, a union representative has an average salary of $55,811, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a support staff include customer service, developmental disabilities and mental health. The most important skills for a union representative are arbitration, collective bargaining agreements, and contract negotiations.

Support staff vs union representative overview

	Support Staff	Union Representative
Yearly salary	$31,772	$55,811
Hourly rate	$15.28	$26.83
Growth rate	36%	-3%
Number of jobs	161,915	674
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 48%
Average age	47	41
Years of experience	6	4

Support staff vs union representative salary

Desk clerks supervisors and union representatives have different pay scales, as shown below.

	Support Staff	Union Representative
Average salary	$31,772	$55,811
Salary range	Between $25,000 And $40,000	Between $37,000 And $82,000
Highest paying City	Seattle, WA	-
Highest paying state	New York	-
Best paying company	Lakeland Electric	-
Best paying industry	Finance	-

Differences between support staff and union representative education

There are a few differences between a support staff and a union representative in terms of educational background:

	Support Staff	Union Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	Duke University	University of Southern California

Support staff vs union representative demographics

Here are the differences between desk clerks supervisors' and union representatives' demographics:

	Support Staff	Union Representative
Average age	47	41
Gender ratio	Male, 31.2% Female, 68.8%	Male, 51.9% Female, 48.1%
Race ratio	Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 20.0% Asian, 7.8% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	9%

Differences between support staff and union representative duties and responsibilities

Support staff example responsibilities.

Manage SharePoint inventory repository and assign access levels to new hires as needed.
Provide companionship to the consumer.
Tutor students in various science courses, English and GED prep classes.
Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
Work with students at various levels of mathematics knowledge within the same teaching environment.
Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.

Union representative example responsibilities.

Manage extensive grievance and arbitration procedures.
Process these transactions through the computerized system - PeopleSoft.
Serve as an ERT team-member and certify in DI water.
Perform regenerations on DI systems and perform operations on 1200 ton chillers.
Configure and administer NFS, NIS+, NIS, DNS and automounter.
Counsele and train all specialists in strict adherence to all EEO laws, rules and regulations.

Support staff vs union representative skills

Common support staff skills

Customer Service, 9%
Developmental Disabilities, 7%
Mental Health, 6%
Meal Preparation, 6%
Direct Care, 6%
Home Maintenance, 6%

Common union representative skills

Arbitration, 18%
Collective Bargaining Agreements, 16%
Contract Negotiations, 15%
Labor Relations, 11%
Contract Language, 10%
Collective Bargaining, 7%