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Support systems manager vs information technology administrator

The differences between support systems managers and information technology administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a support systems manager, becoming an information technology administrator takes usually requires 1-2 years. Additionally, a support systems manager has an average salary of $112,914, which is higher than the $73,195 average annual salary of an information technology administrator.

The top three skills for a support systems manager include project management, support systems and technical support. The most important skills for an information technology administrator are customer service, troubleshoot, and linux.

Support systems manager vs information technology administrator overview

Support Systems ManagerInformation Technology Administrator
Yearly salary$112,914$73,195
Hourly rate$54.29$35.19
Growth rate16%5%
Number of jobs169,138159,499
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Average age4743
Years of experience82

Support systems manager vs information technology administrator salary

Support systems managers and information technology administrators have different pay scales, as shown below.

Support Systems ManagerInformation Technology Administrator
Average salary$112,914$73,195
Salary rangeBetween $83,000 And $152,000Between $50,000 And $105,000
Highest paying CitySunnyvale, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAhmad, Zavitsanos, Anaipakos, Alavi & Mensing P.c. Or AzaDatabricks
Best paying industryFinanceFinance

Differences between support systems manager and information technology administrator education

There are a few differences between a support systems manager and an information technology administrator in terms of educational background:

Support Systems ManagerInformation Technology Administrator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Support systems manager vs information technology administrator demographics

Here are the differences between support systems managers' and information technology administrators' demographics:

Support Systems ManagerInformation Technology Administrator
Average age4743
Gender ratioMale, 75.4% Female, 24.6%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.8% White, 63.0% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between support systems manager and information technology administrator duties and responsibilities

Support systems manager example responsibilities.

  • Manage a small network of PCs for a small, family own manufacturing company.
  • Revise responsibilities include managing team of UNIX/Linux administrators in different locations, and the UNIX systems for the company.
  • Manage EDI process including translation and mapping software, idocs, vans, and EDI documents and new customer requirements.
  • Manage technical team responsible for system administration and maintenance of all corporate servers and workstations.
  • Coordinate application testing with QA and manage production deployment process to promote application to production according to the delivery schedule.
  • Lead development and implementation of security infrastructure for client facing FFOS portfolio management workstation and back end data security requirements.
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Information technology administrator example responsibilities.

  • Define, document and project manage the implementation and configuration changes to HRIS applications.
  • Manage the migration from ADP to Lawson software; adapt HRIS to fit organizational needs.
  • Manage PC trainers and develop high quality internal instructor-le courses.
  • Manage host peripheral hardware including disk files and space utilization.
  • Manage and maintain corporate telecommunications and LAN; recommend repairs as needed.
  • Manage administration for SharePoint websites including account creation or modifying existing user accounts and site settings.
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Support systems manager vs information technology administrator skills

Common support systems manager skills
  • Project Management, 9%
  • Support Systems, 6%
  • Technical Support, 5%
  • Logistics, 4%
  • SQL, 4%
  • Windows Server, 4%
Common information technology administrator skills
  • Customer Service, 10%
  • Troubleshoot, 6%
  • Linux, 5%
  • Database, 4%
  • VMware, 4%
  • Windows Server, 4%

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