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Systems manager vs information technology technical services manager

The differences between systems managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a systems manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $107,156 average annual salary of a systems manager.

The top three skills for a systems manager include customer service, project management and patients. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Systems manager vs information technology technical services manager overview

Systems ManagerInformation Technology Technical Services Manager
Yearly salary$107,156$114,021
Hourly rate$51.52$54.82
Growth rate16%16%
Number of jobs145,551209,334
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a systems manager do?

A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Systems manager vs information technology technical services manager salary

Systems managers and information technology technical services managers have different pay scales, as shown below.

Systems ManagerInformation Technology Technical Services Manager
Average salary$107,156$114,021
Salary rangeBetween $75,000 And $152,000Between $86,000 And $150,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMetaMayo Clinic
Best paying industryTechnologyFinance

Differences between systems manager and information technology technical services manager education

There are a few differences between a systems manager and an information technology technical services manager in terms of educational background:

Systems ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Systems manager vs information technology technical services manager demographics

Here are the differences between systems managers' and information technology technical services managers' demographics:

Systems ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 76.8% Female, 23.2%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between systems manager and information technology technical services manager duties and responsibilities

Systems manager example responsibilities.

  • Manage development teams which programme Java software applications to scan bar-code shipping labels and automate receipt and inventory processes.
  • Manage AutoCAD upgrades and tools.
  • Manage all aspects of PC and Macintosh technical support.
  • Install and manage small office computer network system running AutoCAD.
  • Define and manage execution of testing require for resolving FDA findings.
  • Lead cross-organization team to align company structure to employee base in PeopleSoft.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Systems manager vs information technology technical services manager skills

Common systems manager skills
  • Customer Service, 12%
  • Project Management, 10%
  • Patients, 6%
  • Management System, 4%
  • Data Entry, 4%
  • Client Facing, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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