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The differences between technical marketing engineers and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a technical marketing engineer, becoming a technical support engineer takes usually requires 1-2 years. Additionally, a technical marketing engineer has an average salary of $117,038, which is higher than the $85,716 average annual salary of a technical support engineer.
The top three skills for a technical marketing engineer include python, cloud and product management. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.
| Technical Marketing Engineer | Technical Support Engineer | |
| Yearly salary | $117,038 | $85,716 |
| Hourly rate | $56.27 | $41.21 |
| Growth rate | 6% | 10% |
| Number of jobs | 156,333 | 184,542 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 63% |
| Average age | 44 | 42 |
| Years of experience | 6 | 2 |
The technical marketing engineer works alongside the marketing department to develop, test, and analyze product development plans. The technical marketing engineer also checks and monitors product performance and suggests possible solutions and upgrades. This person also provides reports for the management to help determine the course and action of the company. The technical marketing engineer is an essential member of the marketing team and has a vital role in developing, designing, and marketing its products and services.
A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
Technical marketing engineers and technical support engineers have different pay scales, as shown below.
| Technical Marketing Engineer | Technical Support Engineer | |
| Average salary | $117,038 | $85,716 |
| Salary range | Between $86,000 And $158,000 | Between $61,000 And $119,000 |
| Highest paying City | Santa Rosa, CA | San Francisco, CA |
| Highest paying state | New York | Washington |
| Best paying company | Palo Alto Networks | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a technical marketing engineer and a technical support engineer in terms of educational background:
| Technical Marketing Engineer | Technical Support Engineer | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 63% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical marketing engineers' and technical support engineers' demographics:
| Technical Marketing Engineer | Technical Support Engineer | |
| Average age | 44 | 42 |
| Gender ratio | Male, 83.5% Female, 16.5% | Male, 83.3% Female, 16.7% |
| Race ratio | Black or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.7% Asian, 11.6% White, 73.9% American Indian and Alaska Native, 0.3% | Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |