End User Support Specialist
Technical specialist job in Mount Pleasant, SC
Our client is a leading quantitative trading firm founded in 1998. They have built their business on a high-performance platform and independent trading teams. With a 27+ year track record of innovation and a reputation for discovering unique market opportunities.
We are looking for an experienced End-User Support Specialist to join our client's team in the Charleston, SC area. The support specialist will provide on-site Information Technology (IT) for their 25-person office, and will need to be in the office daily.
You Want:
To work for a rapidly growing industry leader in the FinTech space, where you can make an impact daily.
Work for a company that truly cares about its employees, provides an opportunity for significant professional growth, and offers career stability.
To be the go-to person for all things technology-related locally and have the ability to perform a wide range of support tasks daily.
You Will:
Hands-on, in-office support for end-user technology to ~25 staff
Triage, desk-side fixes, peripheral swaps, room readiness, vendor coordination, ticket hygiene, and prompt escalation for trading-critical issues
Linux/Windows/MacOS endpoints, profiles, local apps, standard images
Peripherals: monitors, docking stations, keyboards/mice, headsets, webcams, KVMs
Trading desk ergonomics and cable management at the seat
Market-data terminals/peripherals, hardware/setup only; software/data feed issues escalated per runbook
Conferencing/AV meeting room readiness and daily room checks
Telephone/softphones and headset configuration & swaps
Secure printing/MFDs (user setup, jams, toner), badge association
Joiners/Movers/Leavers hands-on tasks: device issue/return, desk moves
Local “smart-hands” under remote guidance (racking thin clients, reseating cables, vendor escorts)
Asset, spares, and consumables stock management; RMA handling/shipping/receiving for end-user gear
Basic patching/reboots per schedule; enforcing endpoint encryption and MDM enrollment using standard tools
Providing remote support to users in other offices as appropriate
You Have:
Three (3) or more years of IT support experience.
Experience supporting Windows, mac OS, and Linux workstations and laptops.
Familiarity with user administration (setting up user accounts, changing passwords, etc.) in Active Directory.
Proficiency with workstation, laptop, and related peripherals troubleshooting.
Professional experience with MDM (Mobile Device Management) and IT Asset Management.
Basic understanding and application of Password management, MFA, Encryption, Phishing, Endpoint Security, Proxy, Firewall
Knowledge of trouble ticketing software and a closed-loop process for problem resolution.
Strong interpersonal skills and a focus on providing exceptional customer service.
Knowledge of management tools like JIRA and Confluence (preferred)
The ability to work in an on-site environment daily, during the core business hours of 8:00-5:00.
Catch Talent is an Inc. 5000 recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings over a century of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact.
Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GI Technical Specialist - ART Endoscopy - (High Level Disinfection) - Scope Reprocessing
Technical specialist job in Charleston, SC
The High-Level Disinfection (HLD) Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the HLD Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000432 CHS - Endoscopy (ART)
Pay Rate Type
Hourly
Pay Grade
Health-22
Scheduled Weekly Hours
40
Work Shift
Day (United States of America)
Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)
Hours per week: 40
Scheduled Work Hours/Shift: Monday-Friday 9 am-5:30 pm. Rotating holidays.
Fair Labor Standards Act Status: Hourly
Job Summary/Purpose: The High-Level Disinfection (HLD) Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the HLD Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Minimum Training and Education: High school diploma or equivalent required. Previous sterile processing or high-level disinfection experience preferred.
Required Licensure, Certifications, Registrations: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.
Additional Job Description
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical specialist job in Charleston, SC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Personnel Computer Support Technician (Antarctica)
Technical specialist job in Charleston, SC
The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
* Must be able to obtain a customer clearance for access to facilities, equipment and property.
* CompTIA Security+
* Must be able to perform job duties in extreme, cold, dark, work environments.
* Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica.
* Must pass medical and dental examination prior to deployment; expenses are reimbursable
* Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques.
* Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications.
* Ability to analyze and develop complex design objectives.
* Proven ability to perform in an advisory capacity and to make recommendations for resolving issues.
* Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office.
* Solid analytical, critical thinking and problem-solving skills.
* Excellent verbal and written communication skills.
* Excellent customer service skills.
* Ability to work both independently and in a team environment.
* Ability to effectively manage multiple projects and priorities.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
* Required travel to Antarctica six (6) months a year or on a rotational basis with IT team.
* Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained.
* Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment.
* Performs infrastructure and desktop updates for NPP and USAP Systems as required.
* Performs technical support in the installation of program/project unique IT systems/equipment
* hardware, software, sensors, and associated peripherals. Support will include but not be limited to:
* Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests.
* Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing.
* Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required.
* Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures.
* Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary.
* Performs system/equipment hardware and software life-cycle support to include participating in
* design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data.
* Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment.
* Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines.
* Performs remediation for vulnerabilities or non-compliance items as required.
* Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary.
* Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor.
* Provides the following engineering and Data integration support:
* a. Engineering and data integration support to include base line configuration of servers, creation of
* documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001).
* b. Integration of web development and support of any current or future web-based projects.
EDUCATION AND EXPERIENCE
High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments.
PHYSICAL DEMANDS
Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
CNI offers a comprehensive benefits package that includes:
* Medical
* Dental
* Vision
* 401(k)
* Family Planning/Fertility Assistance
* STD/LTD/Basic Life/AD&D
* Legal-Aid Program
* Employee Assistance Program (EAP)
* Paid Time Off (PTO) - (11) Federal Holidays
* Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
Auto-ApplyDesk Side Analyst (Charleston, SC)
Technical specialist job in Charleston, SC
Make a difference. Be happy. Grow your career.
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
Position Responsibilities:
Manage/repair all technology hardware including but not limited to computers, printers, and scanners.
Maintain accurate hardware production inventories and spare stock
Troubleshooting some software as needed
Adheres to all documented processes
Travel to off-sites to provide the same level of support as the main campus assignment
Assist with project assignments to implement new technologies or hardware
Provide on-call and project support as needed
Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment.
Position Requirements:
Demonstrate a deep understanding of the technical environment and its business return.
Strong communications; written and oral
Have the necessary communication and interpersonal skills to interact with clients at all levels
Can keep up to date with technology as it develops and inform their clients of the potential impact.
Be self-managing and capable of prioritizing workload based on client requirements.
The ability to work under pressure within a team and the ability to multitask are important attributes for this role
The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills
Maintain a clean and orderly work environment.
The candidate will need to be able to take direction from leads and react to downtimes in the environment.
Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements.
Education and Experience:
Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience
Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
Auto-ApplyIT Field Support Technician_Ladson
Technical specialist job in Ladson, SC
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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Payroll Customer Support Help Desk Analyst (Onsite)
Technical specialist job in Charleston, SC
Essential Job Functions
The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions.
The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management.
Job Responsibilities
ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow.
The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures:
Accuracy and quality of customer interactions (phone and email)
Feedback on strengths and areas for improvement
Coaching and on-the-job training when applicable
Feedback to team leads and management
Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day.
Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures.
Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact.
Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution.
Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email).
Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs).
Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures.
Follow up on tickets pending longer than one week by contacting the appropriate office to determine status.
Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status.
Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements.
Escalate issues to Payroll Customer Support staff or team leadership as appropriate.
Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday.
Required Skills
Experience performing analysis and working independently within a team to efficiently answer customer questions.
Experience working with web-based or client-server technologies and performing business systems analysis.
Strong critical thinking skills.
Strong communication skills for phone and email interactions, including escalated tickets.
Desired Skills:
Effective listening
Tact and patience
Positive persuasiveness
Attentiveness and courteousness
Ability to multi-task and shift between situations quickly
Proficiency in Microsoft 365 (Office Suite)
Superior verbal, written, and organizational skills
Preferred (Not Required)
Knowledge of accounting procedures, policies, and operations
Federal payroll, high-volume call center, or customer help desk experience
Minimum Requirements
Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues.
Ability to support the design, implementation, and testing of accounting and financial management systems.
Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation.
Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures.
Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.
Auto-ApplyPayroll Customer Support Help Desk Analyst (Onsite)
Technical specialist job in Charleston, SC
Job DescriptionEssential Job Functions
The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions.
The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management.
Job Responsibilities
ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow.
The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures:
Accuracy and quality of customer interactions (phone and email)
Feedback on strengths and areas for improvement
Coaching and on-the-job training when applicable
Feedback to team leads and management
Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day.
Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures.
Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact.
Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution.
Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email).
Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs).
Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures.
Follow up on tickets pending longer than one week by contacting the appropriate office to determine status.
Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status.
Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements.
Escalate issues to Payroll Customer Support staff or team leadership as appropriate.
Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday.
Required Skills
Experience performing analysis and working independently within a team to efficiently answer customer questions.
Experience working with web-based or client-server technologies and performing business systems analysis.
Strong critical thinking skills.
Strong communication skills for phone and email interactions, including escalated tickets.
Desired Skills:
Effective listening
Tact and patience
Positive persuasiveness
Attentiveness and courteousness
Ability to multi-task and shift between situations quickly
Proficiency in Microsoft 365 (Office Suite)
Superior verbal, written, and organizational skills
Preferred (Not Required)
Knowledge of accounting procedures, policies, and operations
Federal payroll, high-volume call center, or customer help desk experience
Minimum Requirements
Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues.
Ability to support the design, implementation, and testing of accounting and financial management systems.
Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation.
Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures.
Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.
Systems Support Technician
Technical specialist job in Charleston, SC
We believe that hospitality is a transformative art - that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Our Values
Own Your Integrity Deliver Grace Strive For Well-being
Act With Compassion Serve With Excellence Embrace Humility
Position Summary
While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. Systems Support Technicians are responsible for first-tier support of users, systems and applications; troubleshooting and evaluating user issues; as well as configuration and provisioning user devices, accounts, peripherals and software. They comply with established security procedures; provides excellent customer service to guests and colleagues; and participate in departmental on-call rotations. Oversee day-to-day technical support for desktop systems hardware and software. Install, configure and troubleshoot desktop systems, workstations, and software. Support user mobile devices. Support guestroom and meeting room internet and entertainment systems. Maintain a professional attitude and exhibit excellent customer service skills while performing assigned tasks. Maintain confidentiality and security of all guest and general hotel information. Assist in other areas as needed.
Why Work at The Charleston Place
Enjoy free meals in our employee café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Wellness Reimbursement
Up to 4.5% Company Match - Retirement Savings Plan
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Join Charleston's most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts.
Qualifications
1 to 2 years of IT experience in an environment with Windows servers and desktops
Microsoft Active Directory.
Microsoft 365
Printers/scanners
Windows 10
Windows Server 2012/2016/2019
Basic networking (TCP/IP, DNS, VLANs, etc.)
Network Equipment (Cisco, Aruba, and Ruckus preferred)
Hospitality experience preferred
The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
Auto-ApplySite Support
Technical specialist job in Charleston, SC
Now Hiring! Site Support
We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment.
What You'll Do:
✅ Follow all company and customer-specific safety policies and procedures.
✅ Perform general manual labor, including:
Cleaning and light maintenance of equipment
Heavy lifting to relocate equipment and materials
General housekeeping (indoor & outdoor)
Landscaping tasks (debris removal, dust control)
✅ Assist in unloading vehicles.
✅ Perform routine fueling and servicing of equipment and machinery.
✅ Cross-train on various equipment and machinery.
✅ Direct site traffic as needed.
✅ Support team members during absences or high-demand periods.
✅ Comply with all facility plans, policies, and procedures.
✅ Complete additional duties as assigned.
What's in it for You?
✔ Comprehensive medical coverage
✔ Vision & Dental Plan
✔ Optional Additional Voluntary Life Insurance
✔ Paid time off
What You'll Need:
🔹 Ability to work outdoors in various weather conditions.
🔹 Previous experience with heavy equipment required.
🔹 Capability to safely lift 50+ lbs as needed.
🔹 Strong ability to work independently with limited supervision.
🔹 Valid CDL license with combination (preferred).
🔹 Willingness to quickly learn new skills, including safe equipment operation.
🔹 High level of initiative, responsibility, and work performance.
Working Conditions:
🌦 All work is performed on-site at a transfer station in varying weather conditions.
🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials.
🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly.
⏰ Occasional overtime or irregular hours may be required on short notice.
If you're ready to join a strong team and take on a hands-on role, apply today! 💪
Pay Range Up to USD $20.00/Hr.
Auto-ApplyInformation Technology
Technical specialist job in Charleston, SC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology
Technical specialist job in Charleston, SC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyField Tech Support
Technical specialist job in Summerville, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.25/Hour
Field Tech - Power Systems Tech I, II, III, or IV
Technical specialist job in Charleston, SC
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
Duties and Responsibilities:
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
Low, Medium and/ or High voltage switchgear and circuit breaker testing
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
Test and inspect low and medium voltage cable installations.
Experience operating high voltage test equipment including Doble Power Factor test sets.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech/Power Systems Tech I:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
High School diploma/GED or equivalent experience and 5 years of experience in a related field.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: San Jose, CA
Travel: Up to 25% travel.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Senior Technical Professional
Technical specialist job in Mount Pleasant, SC
EnSafe is accepting applications for a Senior Technical Professional to join our team in one of our primary office locations, which include: Charleston, South Carolina; Houston, Texas; Jacksonville, Florida; Pensacola, Florida; Huntsville, Alabama; and Memphis, Tennessee.
Candidates must be willing to work at an EnSafe Office location listed above. Relocation assistance is available to meet this expectation.
What We Are Looking for:
A Senior Technical Professional who is a problem-solver and environmental strategist who can provide senior technical support to multiple project teams. An Engineer/Geologist/Environmental Scientist who enjoys working on various projects in an environment that fosters creativity, collaboration at all levels, and professional growth. EnSafe empowers staff to practice our profession passionately and without limitations.
What You Will Be Doing:
Providing senior technical support to project teams working across multiple offices nationwide, including strategic problem-solving, regulatory support, and meeting with clients and subcontractors.
Overseeing the quality assurance/quality control of deliverables for projects and tasks managed by others.
Reviewing Work Plans and/or Sampling and Analysis Plans, as well as other project deliverables (e.g., Remedial Investigations, Feasibility Studies, Proposed Plans, Records of Decisions, Five-Year Reviews) developed by project teams.
Preparing high-level technical reports, as needed, to support complex strategic or regulatory issues.
Working with dynamic project teams and mentoring junior staff.
Maintaining and developing relationships with existing EnSafe clients through excellent quality of work, responsiveness, and service.
Project sites will include Superfund sites, large, complex federal facilities/military installations, and commercial/industrial properties.
What You Will Need:
U.S. Citizenship is required.
BS in Geology, Engineering, Biology, Chemistry, Environmental Science, or related field.
Minimum of 12 years of experience.
Knowledge and experience navigating projects under RCRA and CERCLA frameworks.
Experience preparing Uniform Federal Policy Sampling and Analysis Plans.
Experience working on projects under the Department of Defense.
Previous experience executing projects under federal assessment, remediation, and munitions programs.
Previous experience with PFAS investigation, fate and transport, and response actions.
Knowledge and understanding of chemistry/data validation, statistics, modeling, and risk assessment, sufficient to coordinate with specialty teams/subject matter experts on a routine basis.
About Us:
EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical, quality, and safety standards. We maintain and enrich this reputation by attracting high-quality people and retaining them for the long term.
At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway
.
You may be just the right candidate for this or other roles at our company.
EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing.
Check us out on the web at **************
#LI-MJ1
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical specialist job in Sullivans Island, SC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
UNIV - Technical Medical Associate III - Department of Neurosciences
Technical specialist job in Charleston, SC
Supports high quality MRI studies in a research center serving the MUSC community. Works with principal investigators to design and implement research protocols. Entity Medical University of South Carolina (MUSC - Univ) Worker Type
Employee
Worker Sub-Type
Temporary
Cost Center
CC000956 COM Center For Biomedical Imaging CC
Pay Rate Type
Salary
Pay Grade
University-06
Pay Range
47,588.00 - 67,817.00 - 88,047.000
Scheduled Weekly Hours
12
Work Shift
Job Duties:
35%: Responsible for overseeing and operating 3T MRI human scanner. Must maintain a high level of knowledge of all procedures and instrumentation to ensure systems are functioning properly, be able to reset and clean equipment after procedures are complete, maintain all instruments and devices, and follow all safety policies and protocols set forth by MUSC.
35%: Assist in acquiring high quality research MRI examinations with a sound understanding of anatomical positioning and MRI technology using a 3T human scanner. These studies are conducted according to defined research protocols and must adhere to all MRI safety protocols/standards.
10%: Screen research participants for metal objects and other contraindications for MRI. Ensure all personnel in console and scanning areas are aware of and follow all MRI safety procedures.
10%: Help with research participant oversight including transport/assistance to and from the scanning room as well as monitoring participants to ensure their safety. Maintain participant confidence and privacy by keeping information confidential.
10%: Contribute to the team effort by working with CBI staff to facilitate reliable support for all core responsibilities. Communicate with principal investigators as needed to ensure the successful and efficient completion of research studies.
Additional Job Description
Minimum Requirements: A high school diploma and three years experience or training within the specific work area.
Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Infrequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Infrequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to maintain good olfactory sensory function. (Continuous) Ability to lift and carry 50# , unassisted. Ability to lift/carry patients to 350# (+/-), assisted. Ability to lift objects from floor level to height of 36 inches, to 50#, unassisted. Ability to lower objects, to 50#, from height of 36 inches, unassisted. Ability to push/pull objects to 350#(+/-), unassisted. Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to be qualified physically (by medical personnel) for respirator use, initially and annually.
Additional New Requirements: Computer literacy. Ability to work rotating shifts. Ability to work overtime as required. Ability to learn and use new processes, tools, equipment as required.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Site Support
Technical specialist job in Charleston, SC
Job Description
Now Hiring! Site Support
Technical Support Engineer
Technical specialist job in Summerville, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.25/Hour
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical specialist job in Sullivans Island, SC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military