This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
$20.5 hourly 4d ago
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Tier 3 Technical Support Specialist
ASM Research, An Accenture Federal Services Company
Technical specialist job in Salt Lake City, UT
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$105k-140k yearly 36d ago
Technical Support - Business Analyst
Collabera 4.5
Technical specialist job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Bilingual: Portuguese and English
Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM
Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.
UAT testing and defect management for a variety of applications and systems.
Assists in the analysis of underlying issues arising from investigations into requirements.
Project management, in depth analysis, and problem solving are daily competencies.
Required Skills:
Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
Manage the end-to-end automation process of internal and external business partners globally.
Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
Qualifications
technical support, Portuguese fluency
Additional Information
To apply for this position or gain additional insight, please contact:
Shivani Shah
************
*****************************
$75k-102k yearly est. Easy Apply 60d+ ago
IT Support Specialist - Supervisor
Collegis 3.9
Technical specialist job in Draper, UT
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
The IT Support Specialist Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
* Supervision and mentorship of employees at local and remote locations
* Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
* Mentors employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
* Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
* Responsible for mid and year-end performance reviews and regular reporting to Leadership as needed.
* Sustain project updates and status reports to leadership on regular basis
* Maintains strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
* Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
* Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
* Maintain desktop application inventory and assist with software licensing maintenance
* Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
* Define and maintain security procedures and policies; enforce these policies with ITSS team members
* Monitoring, supporting, and troubleshooting systems issues
* Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
* Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer.
* Manage and mentor student-work studies.
* Continue training for ITSS team members on process and procedures.
Requirements
* Relative industry certifications are considered a plus
* Operations experience
* Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
* Minimum of 2-years management, lead experience, or highly skilled technical background.
* Ability to work a flexible schedule that may include nights and weekends
* Strong communication skills and proven track history of excellent customer service
* General knowledge of the higher education industry preferred
* Strong analytical and problem solving skills
* Strong PC & MAC troubleshooting skills
* Familiarity with multiple operating system platforms, specifically O365 environment and Windows
* Server operating environment troubleshooting skills
* Ability to convey technical topics to a wide variety of callers with varying technical skill levels.
* Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications and removals
Education, Certifications and Licensures:
* Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description
70,000-90,000
$40k-78k yearly est. 59d ago
IT Support Specialist
Hirequestnw
Technical specialist job in Draper, UT
IIT Support Specialist (Information and Instructional Technology Support Specialist)
Position Goal:This position provides direct tier 1 support, Instructional Technology and Informational Technology. The Instructional Technology support aspect of the position provides technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.The Information Technology aspect of the position provides desktop support to campus leadership, local faculty, staff and students with quality customer service, support, tools, and training needed to meet their educational goals. This position will be the primary technology service provider for the campus (with escalation support from IT Services) via email, telephone, ticketing system, and remote desktop.
Position Responsibilities:
1.Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required).
2.Provide support for computerized testing and instructional classroom technology.
3.Support for applications utilized by faculty in the delivery of online, virtual, and web-enhanced courses.
4.Provide direct support to faculty for hosting web conferences.
5.Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software.
6.Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices.
7.Provide support with user account management and permissions for employees and students.
8.Provide desktop application support for Windows, Microsoft Office, and various software applications.
9.Assist IT team with inventory, asset management, documentation, and utilization tracking.
10.Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices.
11.Install, configure, and maintain Windows operating systems and desktop applications.
12.Direct faculty to current technical and college-wide resources (i.e., Online Library, LMS, Screencast-O-Matic, ERC, etc.).
13.Create technical support and How-To video to assist faculty and students.
PositionRequirements
Education:AssociatedegreeinInformationTechnologyorrelatedfield.Extensiveexperience and applicable IT certifications may be substituted for education on a case by case basis.
Experience:MinimumtwoyearsexperienceinITdesktopsupport,customerservice,helpdesk, and general technology support.
Skills/Special Qualifications: Customer satisfaction- and service-oriented; good interpersonal, typing,andverbal/writtencommunicationskills;goodprioritizationandmultitaskingskills;fast, solid learner and team player; professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable and dedicated.Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+,Network+, MCSP, and similar IT industry certifications a plus
Physical/MentalDemands&WorkEnvironment: Ability to lift, move, and carry typical IT hardware up to 30 pounds.
$43k-73k yearly est. 4d ago
Associate Bioprocess Technician (6 Month Term Role/Thursday-Sunday Shift)
Denali Therapeutics 3.8
Technical specialist job in Salt Lake City, UT
Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients.
We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients.
The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes.
Key Accountabilities/Core Job Responsibilities:
Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations.
Introduction to unit operations as requested which include but not limited to cell culture and purification processes.
Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues
Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc.
Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities
Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency
Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action
Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies.
Qualifications/Skills:
High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience.
Builds trustful and effective relationships with authenticity and humility
Confidence to work in a rapidly changing environment
The ability to contribute to a team where employees have a shared purpose and vision; foster a “One Denali” environment
Strong self-awareness of the impact communication and working style has on others
Proficient verbal and written communication skills
Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time
Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time
Must be able to work Thursday through Sunday shift
Preferred Qualifications
Previous manufacturing experience in a regulated industry.
Experience in product/process support within a regulated setting
Experience with Good Documentation Practices and Good Manufacturing Practices.
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ******************************************
This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.
Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class.
Salt Lake City Drug Testing Policy
$37k-63k yearly est. Auto-Apply 53d ago
IT Helpdesk I - Project Based
Autonomous Solutions
Technical specialist job in Logan, UT
This is a project-based employee role supporting the initial development phase of our autonomous vehicle platforms. Development phases of this nature typically span up to approximately 24 months, though scope and duration are driven by business needs.
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets.
Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions.
ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates.
Summary
As an IT Help Desk I, you primarily focus on Tier 1 support of employee technical needs. You maintain and support the integrity of the end user operating systems, hardware, and technical environment including several computer systems, environments, and configurations. Some system administration will be required on a knowledge and experience basis. You will report to the IT manager, and will work closely with the primary systems administrator. In addition, you will work on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Responsibilities:
* Manages and resolves help desk tickets in a thorough and timely manner.
* Will respond to employees needs via phone, email and internet communications.
* Identifies, researches and resolves complex technical problems.
* Install, make changes and repair computer hardware and software
* Documents and monitors problems to ensure resolution in a timely manner.
* Create, update and maintain company knowledge base articles.
* Will work on technical projects as needed
* Light server maintenance
Required Qualifications:
* Education or work experience in IT or related field.
* 0-2 years of experience in IT.
* Excellent at problem solving technical issues.
* Ability to operate computer systems well. (Windows, MacOS, Linux)
* Works well with others.
* Detail oriented in order to keep accurate notes on tickets, and changes.
* Ability to diagnose and resolve basic computer technical issues
* Good understanding of networking and cabling
* Excellent oral and written communication skills
* Self-motivated and proactive to see tasks through to completion
At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.
$43k-72k yearly est. 17d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Ogden, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 3d ago
IT Help Desk Technician II
Western Partitions 3.7
Technical specialist job in Salt Lake City, UT
Helpdesk Technician II
Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.
Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.
Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.
The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
Understand and comply with all WPI policies, procedures, and corporate safety program.
Act as the first point of contact for WPI staff requiring IT support.
Act as an escalation point for tier 1 Help Desk Technicians.
Answer end user queries in person, via email, and over the phone.
Manage assigned tickets in accordance with established service level agreements.
Monitor the help desk queue and assess priority of incoming tickets.
Identify issues, troubleshoot, and resolve issues to the end users' satisfaction.
Troubleshoot connectivity, network, and client VPN issues.
Install, maintain, and troubleshoot client applications.
Troubleshoot and resolve email-based issues.
Coordinate with senior team members to escalate complex problems.
Document all support tickets in IT ticketing software.
Update and reconcile IT inventory.
Order new client computers and provision for use.
Reimage existing client computers and migrate user data.
Order and provision smart phones, iPads, and VOIP phones for WPI staff.
Troubleshoot telecom and mobile device issues.
Perform hardware repairs and upgrades.
Create and maintain documentation for internal processes.
Other duties as assigned.
Requirements
Basic Requirements
Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience.
A+, N+, MCP, or other industry level certifications recommended.
Minimum Requirements
Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation.
Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily.
Employs a customer focused attitude towards all job duties.
Must be team-oriented and thrive in a result oriented, fast paced environment.
Must be able to break down problems both known and unknown in a logical, efficient manner.
Strong knowledge of MS Windows operating systems.
Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).
Competency with hardware and software troubleshooting.
Competency with common mobile products (iPhone, iPad, Android devices).
The ability to learn and apply new concepts quickly.
Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance.
Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites.
Preferred Requirements
Microsoft, CompTIA, or other industry certifications.
This role is not eligible for visa sponsorship.
Benefits
At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
Competitive pay
Incentive bonus plan
401(k) retirement savings plan with match
Medical, prescription drug, dental and vision insurance plans with flexible spending account option
Life insurance, accidental death, and disability benefits
Flexible paid time off policy and paid holidays
Professional development opportunities and certifications
WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
WPI is a background screening, drug-free workplace.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
$40k-72k yearly est. Auto-Apply 23d ago
IT Support Specialist
Midwest Commercial Interiors-Utah
Technical specialist job in West Valley City, UT
Job DescriptionSalary: $20 - $30/Hr DOE
Reports To: IT Director
Midwest D-Vision Solutions/Midwest Commercial Interiors is seeking an IT Support Specialist (early-career to mid-level) to provide high-quality end user support and assist with broader IT initiatives that promote efficiency, security, and long-term growth.
This role is ideal for someone who genuinely enjoys helping others, communicates clearly, and is committed to learning and growing within their IT career. While prior experience is valuable, we place greater emphasis on personality, professionalism, and a strong service mindset. The right candidate will be dependable, curious, and eager to develop their skills with guidance and hands-on experience.
The IT Support Specialist will serve as a friendly and trusted point of contact for employees while also gaining exposure to larger IT projects and modern technologies.
Key Responsibilities
Provide day-to-day technical support for end users, including troubleshooting hardware, software, and basic network issues
Respond to helpdesk tickets, phone calls, and walk-up requests in a professional and timely manner
Support Microsoft Windows environments, Microsoft 365, printers, mobile devices, and common business applications
Assist with onboarding and offboarding of employees, including device setup, account provisioning, and access management
Document issues, resolutions, and procedures to help improve internal IT processes
Escalate complex issues appropriately while maintaining clear communication with users
Assist with IT projects such as system upgrades, deployments, automation initiatives, and process improvements
Work closely with the IT Director and other stakeholders to identify opportunities for efficiency and improvement
Required Skills and Qualifications
Strong customer service and interpersonal skills with the ability to communicate clearly with non-technical users
Basic to intermediate knowledge of Windows operating systems and common business software
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Ability to troubleshoot and think through problems in a structured, logical way
Willingness to learn new technologies and take on increasing responsibility
Strong organizational skills and attention to detail
Ability to work independently as well as part of a team
Preferred Qualifications
Prior experience in a helpdesk, desktop support, or technical support role
Basic understanding of networking concepts (DNS, DHCP, VPNs)
Experience with ticketing systems and documentation tools
Exposure to cybersecurity tools, remote support tools, or cloud platforms such as Azure
Experience working with Active Directory (user accounts, groups, permissions) is preferred
Relevant certifications (CompTIA A+, Network+, Microsoft certifications) are a plus, but not required
What We Offer
Opportunity to grow within the IT department and expand technical skills
Hands-on experience with real-world IT projects and modern tools
Supportive and collaborative work environment
Competitive compensation based on experience
Benefits package including [health insurance, PTO, retirement, etc.]
Why Join Midwest D-Vision Solutions/Midwest Commercial Interiors
We value people who take pride in their work, treat others with respect, and are motivated to continuously improve. This role offers a clear path for growth, mentorship, and the chance to make a meaningful impact across the organization.
How to Apply
Interested candidates should submit a resume and brief cover letter outlining their experience and interest in the role.
Thank you for your interest in joining Midwest D-Vision Solutions/Midwest Commercial Interiors.
$20-30 hourly 11d ago
Technical Analytical Associate
Reckitt Benckiser 4.2
Technical specialist job in Salt Lake City, UT
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Research & Development
In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
About the role
This position involves decision making in the areas of chemistry, analysis, laboratory capabilities, methodology, equipment maintenance, data quality, and workflow. Duties include method development and validation, implementation and troubleshooting of existing methods, and supporting new product development and commercialization.
This role is not currently sponsoring visas or considering international movement at this time.
Your responsibilities
* Develops and validates new analytical methods.
* Works cross functionally with a variety of teams and stakeholders, supporting multiple projects simultaneously.
* Evaluates test results for suitability and designates acceptability.
* Performs analyses and/or routine data review as needed.
* Support the preparation of relevant internal documentation and ensure all are approved prior to full production start-up.
* Prepares technical reports throughout the product development process.
* Assists in the management of daily laboratory activities as needed.
* Assist in the troubleshooting and improvement of existing methods and procedures and instrument hardware and software problems.
The experience we're looking for
* Bachelor or Master's degree in chemistry or related field with 4+ years relevant experience and/or measurable business and technical accomplishments.
* Strong analytical and problem-solving skills with ability to work in challenging, fast-paced environment on varied projects.
* Understanding of analytical instrumentation and how it operates and general laboratory equipment/procedures. Experience with HPLC, GC, UV/VIS and other techniques strongly preferred.
* Understanding of the separation mechanisms, uses of chromatography and interpretation.
* Strong intellectual curiosity and an ability to think out of the box.
* Strong planning and organizational skills with a bias for action.
* Strong communication and interpersonal skills.
* Proficient software such as MS word, excel
The skills for success
#N/A
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
US salary ranges
USD $79,000.00 - $119,000.00
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Nearest Major Market: Salt Lake City
Job Segment: Counseling, Nutrition, Healthcare
$79k-119k yearly 25d ago
IT Help Desk
Ensign Services 4.0
Technical specialist job in Salt Lake City, UT
IT Help Desk - Graveyard shift The Company Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow.
What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it!
Regular duties and responsibilities will primarily include the following -
Troubleshooting remote desktops, laptops, printers, and other hardware peripherals
Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment
Helping users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords as needed
Assisting with other IT support responsibilities as needed
The Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue.
Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success.
Preferred Qualifications
1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications.
Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support
Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email
Ability to be proactive in your day-to-day responsibilities and work with minimal supervision
Ability to prioritize, multitask and work under time constraints
Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes
Ability to be flexible and adapt to changes in regard to expectations and the organization
Ability to hold peers accountable for and work as a team to achieve success
Ability to travel onsite to our office location in Salt Lake, UT
Shift Options
We are looking to fill a Graveyard Shift. 4/ 10s shift Sunday night (9PM)- Thursday Morning (7:30AM)
Compensation
We offer a competitive wage dependent on experience and/or education. Starting range is between $20/hour and $22/hour with a $1 differential for hours worked at night.
Additional Information
Position Type: Regular Full Time Employee
Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment
Location: Salt Lake City, UT (no remote options) Job ID: 1131
Large GP Firm with Cravath level compensation. An elite industry leader in Life Sciences & Patent Law. A top firm for emerging companies and venture capital in technology and life sciences. Exceptional programs for lateral integration and professional development.
REQUIREMENTS
• Prior transactional and licensing experience, focused on representing life science companies at a firm or as an in-house counsel
• Interest in the dynamic world of life sciences, including biotechnology, pharmaceuticals, digital health, medical devices, diagnostics, and discovery tools
• A biological science, chemistry, engineering, pharmacy and/or business background will be considered favorably
• Superior academic credentials and excellent verbal, written, and interpersonal skills
• Experience should include all or some of the following: complex partnering and licensing arrangements; agreements with academic or research institutions; research and development agreements; manufacturing, supply, and distribution agreements; clinical trial arrangements; material transfer and non-disclosure agreements; and mergers, acquisitions, divestitures, spin-outs and joint venture transactions for companies in the life sciences sectors
• Successful candidates must be comfortable with significant client interaction, including counseling clients on day-to-day matters and a desire to grow into a role leading the structure and negotiation of complex strategic transactions for clients
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$34k-60k yearly est. Auto-Apply 60d+ ago
Technical Support / Business Analyst - IT
Collabera 4.5
Technical specialist job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Bilingual: French and English
Shift: Tuesday - Saturday 9:30 AM to 6:00 PM or Sunday - Thursday 9:30 AM to 6:00 AM
Job Description:
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
• May make recommendations for buy versus build decision.
• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
• Typically has 3 to 5 years of relevant technical or business work experience.
Qualifications
Technical support, French fluency
Additional Information
To get further details or to schedule an interview,
Please contact Shivani Shah at
**************
$75k-102k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical specialist job in Salt Lake City, UT
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 36d ago
IT Helpdesk I - Project Based
Autonomous Solutions
Technical specialist job in Logan, UT
Job Description
**This is a project-based employee role supporting the initial development phase of our autonomous vehicle platforms. Development phases of this nature typically span up to approximately 24 months, though scope and duration are driven by business needs.
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets.
Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions.
ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates.
Summary
As an IT Help Desk I, you primarily focus on Tier 1 support of employee technical needs. You maintain and support the integrity of the end user operating systems, hardware, and technical environment including several computer systems, environments, and configurations. Some system administration will be required on a knowledge and experience basis. You will report to the IT manager, and will work closely with the primary systems administrator. In addition, you will work on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Responsibilities:
Manages and resolves help desk tickets in a thorough and timely manner.
Will respond to employees needs via phone, email and internet communications.
Identifies, researches and resolves complex technical problems.
Install, make changes and repair computer hardware and software
Documents and monitors problems to ensure resolution in a timely manner.
Create, update and maintain company knowledge base articles.
Will work on technical projects as needed
Light server maintenance
Required Qualifications:
Education or work experience in IT or related field.
0-2 years of experience in IT.
Excellent at problem solving technical issues.
Ability to operate computer systems well. (Windows, MacOS, Linux)
Works well with others.
Detail oriented in order to keep accurate notes on tickets, and changes.
Ability to diagnose and resolve basic computer technical issues
Good understanding of networking and cabling
Excellent oral and written communication skills
Self-motivated and proactive to see tasks through to completion
At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.
Job Posted by ApplicantPro
$43k-72k yearly est. 16d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Salt Lake City, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 20d ago
IT Help Desk
Ensign Services 4.0
Technical specialist job in Salt Lake City, UT
IT Help Desk - late PM shift The Company Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow.
What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it!
Regular duties and responsibilities will primarily include the following -
Troubleshooting remote desktops, laptops, printers, and other hardware peripherals
Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment
Helping users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords as needed
Assisting with other IT support responsibilities as needed
The Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue.
Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success.
Preferred Qualifications
1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications.
Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support
Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email
Ability to be proactive in your day-to-day responsibilities and work with minimal supervision
Ability to prioritize, multitask and work under time constraints
Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes
Ability to be flexible and adapt to changes in regard to expectations and the organization
Ability to hold peers accountable for and work as a team to achieve success
Ability to travel onsite to our office location in Salt Lake, UT
Shift Options
We are looking to fill a late PM position on our team, working the following hours -
Monday - Friday 2:00 PM to 10:30 PM
Compensation
We offer a competitive wage dependent on experience and/or education. Starting range is between $20/hour and $22/hour with a $1 differential for hours worked at night.
Additional Information
Position Type: Regular Full Time Employee
Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment
Location: Salt Lake City, UT (no remote options) Job ID: 1129
$20-22 hourly 56d ago
Technology & IP Transactional Associate (Life Sciences) #19951
Vanguard-Ip
Technical specialist job in Salt Lake City, UT
AmLaw 50 Firm with Cravath level compensation. Outstanding record representing petitioners at the PTAB, and complainants and respondents at the ITC. Per Legal Times (2023): "A Preferred Law Firm for In-house Lawyers" Outstanding formal training. Elite list of clients. No billable hour requirement, but expect long hours.
Two tiers of Partnership.
Ranks near the top of Vault 100 rankings.
REQUIREMENTS
Seeking associates who have experience working on life sciences transactions as well as broader cross-industry technology and intellectual property transactions in the context of both M&A and other strategic commercial agreements, such as collaboration and license agreements (including in the life sciences space), outsourcing, and joint venture agreements. The ideal candidate will have outstanding credentials and qualifications relating to the pharmaceutical and life sciences industry and beyond. Technical degree not required.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$34k-60k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Logan, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a technical specialist earn in Roy, UT?
The average technical specialist in Roy, UT earns between $33,000 and $96,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.