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Technical support specialist jobs in Chesterfield, MI - 399 jobs

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  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Technical support specialist job in Rochester, MI

    Job title: IT Field Technician Duration: 12+ months Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Rochester, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 5d ago
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  • Information Technology Field Technician

    Hcltech

    Technical support specialist job in Detroit, MI

    Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $40k-71k yearly est. 1d ago
  • Desktop Support Specialist

    Coforge

    Technical support specialist job in Southfield, MI

    Job Title: Desktop Support Specialist Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot, Experience: 4-6 Years Job Type: Fulltime We at Coforge are hiring for Desktop Support Specialist with the following skills: Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc. Should have over 4 years of experience in Deskside support. Imaging using Pix boot, SCCM/ intune. Experience in resolving Active Directory 360 issues. Experience with Bitlocker, MFA & Google DUO. Experience with autopilot. Experience in resolving Level 1 / Level 2 password, access & general laptop issues. Must have experience in supporting hybrid/Remote users in a large enterprise environment. Graduation or equivalent degree is mandatory.
    $39k-56k yearly est. 5d ago
  • IT Contract Specialist - #25516

    Blue Chip Talent 4.3company rating

    Technical support specialist job in Rochester Hills, MI

    Blue Chip Talent , in partnership with a regional healthcare organization, is seeking a skilled IT Contract Specialist for a 5-month contract. This role is responsible for supporting IT contract development, managing vendor negotiations, and ensuring alignment with internal compliance standards. This individual will play a key role in reviewing contracts tied to enterprise applications and mapping contract terms to business needs. The position is primarily remote but will require occasional time in office in Rochester Hills, MI. Job Duties: Manage and support the development, renewal, and maintenance of IT contracts Track contract actions, deadlines, and renewal cycles to ensure timely execution Collaborate with legal, IT leadership, and business stakeholders during contract drafting and negotiation Draft and refine contract standards, KPIs, SLAs, and IT-specific language Analyze and negotiate contracts for compliance with organizational policies and risk standards Serve as primary point of contact with suppliers during contract discussions Generate and present reports on contract activity, metrics, and compliance Guide and support junior contract team members on procedures and best practices Skills & Experience: Required: 2-3 years of IT or vendor contract experience including negotiation and review Bachelor's degree in Business Administration, Information Systems, or Supply Chain Management Understanding of technical acronyms Proficiency with standard contract terms, SLAs, KPIs, and legal/compliance frameworks Ability to work independently and manage multiple contracts concurrently Desired: 2+ years of experience in contracts management Experience working with IT contracts specifically (software, services, support agreements) Exposure to healthcare or clinical IT environments Familiarity with contract lifecycle management (CLM) tools Blue Chip Talent is an award-winning and woman-owned talent solutions provider based out of Bloomfield Hills, Michigan. For over 30 years, we've specialized in IT, Engineering, and Professional Services staffing-now serving clients in 37 states and counting. We connect the market's elite talent with top employers, pairing exceptional white-glove service with proven hiring results to drive innovation and fuel growth. We offer industry-leading benefits options and are proud to be an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and alignment with our employing partners.
    $65k-94k yearly est. 4d ago
  • Hardware Technician

    Luxoft

    Technical support specialist job in Dearborn, MI

    🔧 Join Our Engineering Team as a Hardware Technician We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes. Responsibilities: - Install, wire, and set up hardware test benches according to engineering requirements and safety standards - Perform regular maintenance, troubleshooting, and repairs on test bench components - Assist engineering teams with hardware integration, diagnostics, and test setups - Maintain inventory of tools, components, and test equipment - Document procedures, configurations, and maintenance logs accurately - Support calibration and functional verification of test systems - Ensure compliance with lab safety protocols and cleanliness standards Mandatory Skills Description: - Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field - 2+ years of experience in hardware setup or lab support environment - Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes) - Familiarity with automotive or electronics test environments is a plus - Strong attention to detail and problem-solving skills - Ability to work independently and in cross-functional teams Nice-to-Have Skills Description: - Experience working in automotive R&D or validation labs - Knowledge of CAN tools, electronic control units (ECUs), and test automation systems 💡 If you're detail-oriented, technically curious, and enjoy working in a practical, engineering-focused role, we'd love to hear from you. 📩 Ready to build and support the foundation of great products? Apply now to learn more.
    $35k-54k yearly est. 4d ago
  • IT Support Specialist - On Site Full-time

    Charter Township of Bloomfield 3.6company rating

    Technical support specialist job in Bloomfield, MI

    Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, trouble shooting and maintenance tasks. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed. Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment. Assists implementing, and maintaining network, software, and end user security plans. Performs backup and recovery procedures. Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions. Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment. Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation. Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems. Programs and operates proximity card database and card printer. Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments. Maintains and repairs the wireless transfer system for uploading car videos to the server. Collaborates with police records to export and redact videos. Provides technical and operational support for election activities as needed. Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations Actively seeks, identifies and participates in educational and cross-training opportunities. Researches, evaluates and makes recommendations on industry related trends and best practices and products Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies. 1 to 3 years' experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities Licenses or Certifications Valid driver's license OTHER JOB REQUIREMENTS Pre-employment psychological evaluation Pre-employment background investigation PREFERRED QUALIFICATIONS None. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc. Networking concepts, hardware, software, security and cabling Telecom service providers, hardware and systems Building security systems and hardware Audio visual equipment and systems Vehicle tracking GPS systems and hardware Industry related trends and best practices and products Alarm notification systems and call recording systems Modern office procedures, methods and computer equipment Industry related safety precautions Relevant Bloomfield Township policies and procedures Skill in: Use of relevant computer systems and software Ability to: Perform sensitive and complex tasks while under time pressure Perform and complete multiple duties concurrently and in a timely manner Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems Establish and maintain effective working relationships Communicate effectively verbally and in writing Work a flexible schedule as necessary, including 24/7/365 on-call duties Meet schedules and deadlines of the work Maintain the confidentiality of information and professional boundaries WORK ENVIRONMENT/CONDITIONS The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Seldom or Never Sometimes or Occasionally Frequently or Often Office or similar indoor environment X Outdoor environment X Street environment (near moving traffic) X Construction site X Confined space X Vehicle X Warehouse environment X Shop environment X Exposures Seldom or Never Sometimes or Occasionally Frequently or Often Individuals who are rude or irate X Individuals with known violent backgrounds X Extreme cold ( below 32 degrees) X Extreme heat (above 100 degrees) X Communicable diseases X Moving mechanical parts X Fumes or airborne particles X Toxic or caustic chemicals or substances X Loud noises ( 85+ decibels) X PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work - Ability to climb ladders and work in confined spaces such as attics. Ability to stand and walk for long periods of time. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
    $36k-48k yearly est. 3d ago
  • IT Support Analyst

    Piston Automotive 4.4company rating

    Technical support specialist job in Pontiac, MI

    Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems. Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Group? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts Responsibilities Provide technical support to end users to maintain business operations and minimize downtime. Execute and implement all personal computer software and hardware implementation plans. Provide testing and implementation of all personal computer components. Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner. Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance. Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components. Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools. Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow. Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Bachelor Degree in Computer or Technology-related field is preferred. A minimum of 4 years of related experience in the following areas is required: Windows Client OS deployment and support Device support (PC, mobile device, printer, desk phone, etc) Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc) Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc) Server management (patching, maintenance, etc) Equipment inventory, ordering and asset management Experience in the following areas is not required but recommended: MS Teams video conference / collaboration room systems ServiceNow (Incident Management, Change Management, CMDB) Cisco Call Manager / Unity Voicemail Must be able to occasionally lift and/or move up to 20 pounds. PHYSICAL DEMANDS: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EEO Statement: Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $47k-67k yearly est. Auto-Apply 59d ago
  • Jr. Prepared Food Specialist (Full Time)

    Busch's Inc. 4.4company rating

    Technical support specialist job in Rochester, MI

    Job Description Starting wage up to: $18/hr. with experience ???? Food Lovers Unite! ???? Busch's is HIRING and we want you! ???????? Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? ???? Flexible schedules ???? Employee discounts ???? 401K with company match ???? Tuition reimbursement ???? Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect ???? pear together! ???????????????? Specific Accountabilities: Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. Execute programs and procedures designed to promote deli hot case and hot food bar sales. Assist in reducing store shrink by using fresh/distressed perishable items in preparation. Rotate and cull product to ensure freshness and reduce shrink. Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. Identify and produce food production needs as directed by Deli/Bakery Manager. Assist with hot food preparation for catering orders. Clean and sanitize department including equipment, work/service areas, containers and utensils. Follow and record Busch's utilization standards. Maintain time and temperature food safety standards. Assist with store food demonstrations as needed. Represent our brand at outside company food events. Stay current on food trends and new items relevant to department and building sales. Contribute to organizational effectiveness by offering information and suggestions. Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. Consistently follow Busch's policies and procedures. Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. Requirements: Minimum 3 years cooking experience. Food safety certification or willingness to be certified. This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. Proficient organization and planning skills, especially to manage multiple deadlines and projects. Proficient cleaning abilities to meet sanitation and visual standards. Proficient communication skills, including written, verbal and listening skills. Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
    $18 hourly 4d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. Job Title: Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Job ID: # 17-61574 · Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · office 365 experience is must · Office 2003/2007/2010 support · end user trouble shooting skills · outlook PST Files · Installation, configuration and maintenance of windows, hardwares and softwares. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $41k-54k yearly est. 60d+ ago
  • IT Security Specialist

    Optech 4.6company rating

    Technical support specialist job in Detroit, MI

    Job Title: IT Security Specialist Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at ***************** RESPONSIBILITIES: Engagement Description: * The EIS Compliance/Governance Analyst will be responsible for assisting in the responsibilities of executing the security framework compliance/governance activities and requirements for Our Client. * Day-to-day responsibilities will also include documenting adherence to governance requirements across policies/standards, procedures, controls, compliance, training and awareness, and preparing metrics/KPIs and reporting materials. This role will report to the EIS ESF Manager: * Evaluate the design and operation effectiveness of Business/IT operations against the HITRUST CSF and identify areas of improvement * Interview SMEs, examine evidence documentation, analyze and perform testing * Learn the company functions/processes by conducting process walk throughs * Analyze root cause of issues, provide recommendations for process improvements and risk mitigation based on assessment findings * Collaborate with cross-functional teams to mitigate risks and ensure compliance with HITRUST CSF * Deliver effective and concise documentation that meets HITRUST quality standards * Prepare and provide reporting such as dashboards and metrics, on various areas of performance, issue analysis and assessment statuses * Utilize GRC tools to effectively manage assessment remediation plans and documentation * Serve as a HITRUST subject matter expert * Participate and provide support during audits, assessments, or other required third-party reviews * Support initiatives/projects * Build relationships internally to foster a culture of teamwork and collaboration QUALIFICATIONS: Top 3 Required Skills/Experience: * At least 3-5 years of work experience in IT compliance, IT Assessments and/or IT audit experience as well as knowledge and understanding of governance, risk, compliance * Knowledge of security and risk frameworks, standards, best practices (e.g., HITRUST CSF, NIST CSF, ISO/IEC 27001, COBIT) * Self-starter with effective written and verbal communication skills along with strong critical thinking skill Required Skills/Experience: * Effective written and verbal communication skills and the ability to tailor communication style to the audience at hand * Experience in coordination and execution of the audit lifecycle, including evidence collection, review, observation tracking, management response collection and auditor relations and communication * Strong demonstration of problem-solving and decision-making ability * Experience working on testing of IT controls across systems, databases, applications and operating systems * Strong ability to frame and deliver messages based on experience and level of the listener * Strong critical thinking skills to actively pursue opportunities to develop and implement solutions to solve work problems * Must be able to solve problems, handle conflict, and make effective decisions under pressure with a highly professional demeanor * Strong organizational skills * Strong ability to adjust to changing priorities while multitasking effectively * Self-directed and works with minimal guidance * Proactively seeks guidance when needed Education/Certifications - Include: * Undergraduate university degree (4-year) preferred but not required * Masters (e.g., MBA, MSIS, MIS, etc.) degree preferred but not required * Five (5) years of combined IT experience to include two (2) years IT security work * Experience in Information Security, IT general controls, IT compliance, IT assessments and/or IT audit experience * Certified Information Systems Security Professional (CISSP), CISA, CPA/CA, CISM or other equivalent professional certification preferred but not required
    $84k-119k yearly est. 27d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Detroit, MI

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-41k yearly est. 14d ago
  • AV\/IT Senior Technician

    Renvisioning Technology

    Technical support specialist job in Canton, MI

    AV\/IT Senior Technician REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company AV\/IT Design and Integration Video Collaboration Networking Service and Support Education Minimum of High school or trade school graduate Needed Certifications: CTS or CTS\-I, OSHA Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications. Looking for a quick learner that is self\-motivated! Requirements Ability to work independently with no supervision Strong understanding of construction and job sites Deep technical knowledge of AV and IT A valid driver license, with a clean driving record Reliable transportation with valid insurance Attention to detail Excellent communications skills Proficiency with Windows and MacOS Ability to lift 50lbs or more Work from ladders or lifts Occasional after hours and weekend scheduled projects Duties and Responsibilities Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc.. Maintain a safe working environment Pull low voltage cabling through conduit and other locations Terminate connectors of various connections Build, wire, and troubleshoot equipment racks Work with programmers and QC teams to insure project completion Mentor Technicians and Jr. Technicians Keep warehouse area and work stations cleaned and organized Perform other duties as assigned Growth Opportunities After a waiting period, ability to work on becoming industry certified REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry Benefits Paid Vacation Paid Holidays Medical\/Dental Bonus program Gym Membership At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
    $41k-81k yearly est. 60d+ ago
  • I.T. Technician

    Elmhurst Home Inc. 3.8company rating

    Technical support specialist job in Detroit, MI

    Job Description DUTIES AND RESPONSIBILITIES: Key Responsibilities ● Provide help desk services (SysAid); triage by severity; escalate with clear notes; meet SLAs. ● Configure, deploy, and maintain Windows 10/11, mac OS, Linux, and ChromeOS devices; install and support printers, scanners, and projectors; perform imaging/PXE, patching, and antivirus. ● Create/modify/disable users and groups in Google Workspace, Microsoft 365, Active Directory/Azure AD; assist with MFA, and least-privilege practices. ● Use Endpoint tools for remote deploy, patches, and policy; monitor device health and performance. ● Support Google Workspace; assist with Google AppSheet solutions. ● Troubleshoot TCP/IP, DHCP/DNS, Wi-Fi, VLANs, VPN; capture/interpret logs; work with firewalls/pf Sense as directed. ● Help investigate phishing alerts; use gateways to quarantine or block; follow playbooks and document actions. ● Tag and track devices in the asset system/CMDB; maintain accurate assignments; assist with license allocation and reclaim. ● Set up/test A/V (PCs, displays, cameras, mics); support time-sensitive meetings and school/clinic events. ● Support site rollouts, upgrades, and automations (scripts/Task Scheduler). Qualifications ● Bachelor's degree in Information Technology, Computer Science preferred. or Equivalent experience w/ skill-based credential. ● 2+ years of hands-on IT support in multi-site environments. ● Strong with Google Workspace and Microsoft 365 administration, plus Active Directory/Azure AD and Intune/UEM remote management. ● Endpoint skills across Windows 10/11, mac OS, Linux, ChromeOS; imaging/PXE, patching, printers, and A/V. ●Networking fundamentals(TCP/IP,DHCP/DNS,Wi-Fi,VLANs,VPN)and basic tools (Wireshark).
    $35k-48k yearly est. 27d ago
  • Bilingual Helpdesk Technician

    Stefanini 4.6company rating

    Technical support specialist job in Southfield, MI

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Qualifications • Good understanding and knowledge of: • Windows XP, windows 7 • Active Directory • MS Office Suite with expertise in Excel, Word, PowerPoint • Gmail / Google Apps • Networking • Malware removal • Ability to communicate with all levels of the organization • Ability to work efficiently under stress • Must be flexible and willing to adapt quickly due to priority changes • 24x7 helpdesk - scheduling flexibility is required as schedule may change based upon rotation of schedule or adjustment to support a change in call volume. • Ability to work both independently and in a team-oriented environment • Must be highly motivated, with a positive "Can-do" attitude • Must have a hands-on attitude to all aspects of the day to day operation Preferred Qualifications • Previous experience in a helpdesk environment is an asset and experienced in doing phone and remote support Additional Information Bilingual Requirements: (Fluency in the Following) 1. Spanish Helpdesk Technician 2. French Helpdesk Technician 3. French - Canadian Helpdesk Technician
    $34k-39k yearly est. 14h ago
  • Internship - IT

    AAA Life Insurance Company 4.5company rating

    Technical support specialist job in Livonia, MI

    Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. At AAA Life, we are building a future-focused team using AI and automation to transform life insurance operations. If you're driven by meaningful work and want to deliver solutions that matter to millions of members, this is your opportunity. How You'll Work Work Solution: Hybrid (Tuesday- Thursday) Relocation Eligibility: No Responsibilities What You'll Do We have a great opportunity in our Information Technology (IT) department for an Intern. Our IT Internship will provide hands on work experience in an innovative, fast-paced technical environment. As an intern in IT, you will gain on-the-job business and technical skills utilizing the latest IT technology and practices. During this program, the IT Intern may be assigned to various positions/rotations within the IT department or just one. During their internship period, exact rotations will be determined based on individual skill and department needs. Rotations may occur in the following areas: Project Delivery, Quality Assurance, Application Development, Network Services and Information Security. Rotation 1 - Position Responsibilities The Project Delivery rotation will provide the IT Intern the opportunity to assist one or more project managers with managing the details of IT projects to include the day-to-day business and internal team organization and communications, assisting with producing project deliverables. The Project Coordinator supports senior Project Management team resources on projects. Goals Learn the Agile methodology Become familiar with project lifecycle activities such as initiation, kickoff and ceremonies such as Standup, Backlog Grooming, Retrospectives and Story Mapping Learn to elicit, analyze, translate, and document business requirements into functional and non-functional requirements. Project Examples Business process modeling Handle a variety of project planning and coordination and information system analysis tasks Allocating work Rotation 2 - Position Responsibilities The Quality Assurance rotation would provide the opportunity to learn basic testing, test planning, and automated testing skills. The IT Intern would initially be paired with a senior QA team member to help them through the learning curve of AAA Life. Within 2 - 3 weeks, they will be placed on a project for the duration of this rotation. Goals Introduce the IT Intern to testing and Quality Assurance An opportunity for exploring a Quality Assurance career Complete a QA roadmap project or increase manpower on an IT project Project Examples Automate the regression suite for a AAA Life application or webservice Increase the automated testing suite functionality Undertake a process improvement task and take to adoption Provide assistance on an IT project Rotation 3 - Position Responsibilities The Application Development rotation would be offered the opportunity to learn several web technologies including Java, Spring MVC, Spring-Rest, Spring Soap, Spring Data, Test Driven development, pair programming, and agile methodology. The IT Intern would be part of a web project team and would be paired with several members of the team to deliver production ready code in a live project. Goals Introduce the IT Intern to Java programming and other web technologies. An opportunity for exploring a Software development career Project Examples Create a Web Service using Spring framework Work on Web team's technical backlog Undertake a process improvement task and take to adoption Provide additional manpower on a Governance-approved IT project Rotation 4 - Position Responsibilities The Network Operations rotation would provide the opportunity to learn basic troubleshooting, installation automation, and system administration. The IT Intern would pair with other employees in this role reviewing current documentation and taking on multiple roles and responsibilities. This role would communicate frequently with all parts of the organization honing their communication skills. Goals Be able to handle all functions of Level 1 Support Be a backup system administrator for a select number of systems Create and deploy automation packages Project Examples Disposition and manage incidents and requests using Service Now Create new users or modify existing accounts Update an application on all user workstations using KACE Build new machines and wipe clean old machines Rotation 5 - Position Responsibilities Work with members of the Information Security team to improve, monitor and manage difference aspects of the AAA Life security program. This role would utilize verbal and written skills to update and create documentations for policies and procedures. It would also require the use of a number of different systems in the environment. Goals Be able administer one or more systems Fulfill user access requests Triage and close security incidents Documentation Project Examples Follow IT practices for creating and tracking tasks including reporting on progress Attend team meetings and provide updates on project progress and any road blocks Assessment of DLP tool setting options Define roles and user access Documentation of technical settings, both those proposed to be implemented and those available Qualifications Qualifications Basic Required Qualifications Must be authorized to work in the U.S. without sponsorship. Majors in Computer Science, Data Science, Computer Engineering, Software Engineering, Cyber Security, Information Technology, or related field. Must be at least Sophomore, Junior or Seniors at an accredited university by the summer of 2025. Strong written and oral communication. Strong analytical, problem solving and critical thinking skills. Ability to think and work independently within a professional setting. Flexibility to work within a multiple discipline team and receive dynamic on the job training. Highly organized, ability to manager and prioritize numerous tasks. Essential Job Functions While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. PM21 #LI-Hybrid
    $29k-36k yearly est. Auto-Apply 3d ago
  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Technical support specialist job in Novi, MI

    Job title: IT Field Technician Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 5d ago
  • IT Support Specialist - On Site Full-time

    Charter Township of Bloomfield 3.6company rating

    Technical support specialist job in Bloomfield Hills, MI

    Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, trouble shooting and maintenance tasks. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed. Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment. Assists implementing, and maintaining network, software, and end user security plans. Performs backup and recovery procedures. Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions. Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment. Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation. Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems. Programs and operates proximity card database and card printer. Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments. Maintains and repairs the wireless transfer system for uploading car videos to the server. Collaborates with police records to export and redact videos. Provides technical and operational support for election activities as needed. Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations Actively seeks, identifies and participates in educational and cross-training opportunities. Researches, evaluates and makes recommendations on industry related trends and best practices and products Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies. 1 to 3 years' experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities Licenses or Certifications Valid drivers license OTHER JOB REQUIREMENTS Pre-employment psychological evaluation Pre-employment background investigation PREFERRED QUALIFICATIONS None. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc. Networking concepts, hardware, software, security and cabling Telecom service providers, hardware and systems Building security systems and hardware Audio visual equipment and systems Vehicle tracking GPS systems and hardware Industry related trends and best practices and products Alarm notification systems and call recording systems Modern office procedures, methods and computer equipment Industry related safety precautions Relevant Bloomfield Township policies and procedures Skill in: Use of relevant computer systems and software Ability to: Perform sensitive and complex tasks while under time pressure Perform and complete multiple duties concurrently and in a timely manner Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems Establish and maintain effective working relationships Communicate effectively verbally and in writing Work a flexible schedule as necessary, including 24/7/365 on-call duties Meet schedules and deadlines of the work Maintain the confidentiality of information and professional boundaries WORK ENVIRONMENT/CONDITIONS The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Seldom or Never Sometimes or Occasionally Frequently or Often Office or similar indoor environment X Outdoor environment X Street environment (near moving traffic) X Construction site X Confined space X Vehicle X Warehouse environment X Shop environment X Exposures Seldom or Never Sometimes or Occasionally Frequently or Often Individuals who are rude or irate X Individuals with known violent backgrounds X Extreme cold ( below 32 degrees) X Extreme heat (above 100 degrees) X Communicable diseases X Moving mechanical parts X Fumes or airborne particles X Toxic or caustic chemicals or substances X Loud noises ( 85+ decibels) X PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work Ability to climb ladders and work in confined spaces such as attics. Ability to stand and walk for long periods of time. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
    $36k-48k yearly est. 5d ago
  • Jr. Prepared Food Specialist (Full Time)

    Busch's, Inc. 4.4company rating

    Technical support specialist job in Canton, MI

    Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? * Flexible schedules * Employee discounts * 401K with company match * Tuition reimbursement * Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: * Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. * Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. * Execute programs and procedures designed to promote deli hot case and hot food bar sales. * Assist in reducing store shrink by using fresh/distressed perishable items in preparation. * Rotate and cull product to ensure freshness and reduce shrink. * Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. * Identify and produce food production needs as directed by Deli/Bakery Manager. * Assist with hot food preparation for catering orders. * Clean and sanitize department including equipment, work/service areas, containers and utensils. * Follow and record Busch's utilization standards. * Maintain time and temperature food safety standards. * Assist with store food demonstrations as needed. * Represent our brand at outside company food events. * Stay current on food trends and new items relevant to department and building sales. * Contribute to organizational effectiveness by offering information and suggestions. * Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. * Consistently follow Busch's policies and procedures. * Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. * Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. Requirements: * Minimum 3 years cooking experience. * Food safety certification or willingness to be certified. * This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. * Proficient merchandising skills to ensure fresh and appealing displays in 'ready to eat' areas. * Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. * Proficient organization and planning skills, especially to manage multiple deadlines and projects. * Proficient cleaning abilities to meet sanitation and visual standards. * Proficient communication skills, including written, verbal and listening skills. * Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
    $18 hourly 45d ago
  • Deskside Suppor

    Artech Information System 4.8company rating

    Technical support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Job Description: Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595
    $49k-59k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Southfield, MI

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-41k yearly est. 14d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Chesterfield, MI?

The average technical support specialist in Chesterfield, MI earns between $29,000 and $85,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Chesterfield, MI

$50,000
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