Technical support specialist jobs in Galena Park, TX

About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.

Houston, TX Hybrid - Onsite Monday-Wednesday. Contract to Hire About the Role We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for business applications Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting business software and related applications Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place. Our client, an investment firm, is seeking a Desktop Support Technician to join their team in Houston, TX! Responsibilities Serve as the first point of contact for technical support requests via ticketing system, email, Teams, phone, and walk-ups. Troubleshoot and resolve issues in a Windows-focused environment, including desktops, laptops, printers, and peripherals. Manage and support user accounts, password resets, and group memberships in Active Directory. Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.). Assist with remote connectivity issues such as VPN, MFA, and mobile device setup. Support conference room setups, Zoom/Teams calls, and general AV equipment troubleshooting. Help with new hire onboarding, workstation setup, and basic hardware deployments. Maintain accurate documentation of issues, fixes, and processes in the knowledge base. Deliver white-glove customer service, ensuring employees, executives, and high net-worth individuals have a smooth technology experience. Qualifications 2+ years of IT support or help desk experience (corporate or professional services experience is a plus). Hands-on experience supporting Windows 10/11 environments. Experience with Active Directory for account creation, password resets, and group management. Strong working knowledge of Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint). Familiarity with networking basics (DNS, DHCP, VPN). Experience supporting conference rooms, telephony, or video conferencing systems. Strong communication and interpersonal skills; proven ability to deliver excellent customer service. Experience using a ticketing system (ServiceNow, Jira, or similar). Bachelor's degree in IT/Computer Science or equivalent practical experience preferred. Pay Rate: $35.00 - $40.00/hr

The Desktop Support Technician I provides front-line technical support to end users across the firm. This role focuses on conference room A/V preparation and troubleshooting, Level I support for desktop systems, and hands-on assistance with office and user desk moves. Prior L1 desktop support experience is highly preferred. The technician will work closely with the IT and Office Systems teams to maintain consistent service, resolve user issues, and support operational needs across all office locations. Key Responsibilities: Provide Level I technical support for hardware, software, printers, user accounts, and general workstation issues. Set up, configure, and test A/V systems and conference room technology for meetings, presentations, and virtual collaboration (Zoom, Teams, etc.). Assist with office and user desk moves, including workstation setup, docking stations, monitors, cabling, and peripherals. Troubleshoot and escalate more complex issues to the Desktop Systems Specialist or IT leadership as needed. Maintain accurate documentation of troubleshooting steps, resolutions, and inventory. Support day-to-day ticket intake, prioritization, and follow-up through the IT support system. Conduct routine checks on conference rooms, printers, and communal technology to ensure readiness and uptime. Provide friendly, patient, and professional customer service to staff across all levels of the firm. Collaborate with IT and Office Systems staff on special projects, technology rollouts, and scheduled maintenance activities. Qualifications: 1-2 years of experience in a Level I helpdesk or desktop support role (law firm or professional services environment a plus). Strong understanding of Windows OS, Microsoft 365, desktop hardware, and common troubleshooting tools. Experience with or exposure to A/V systems, conference room technology, and virtual meeting platforms. Ability to lift, move, and set up IT equipment (monitors, docking stations, small printers, etc.). Excellent communication, problem-solving, and customer service skills. Organized, reliable, and able to work in a fast-paced environment with multiple priorities. Willingness to learn, grow, and take on new tasks with guidance from senior team members. Core Competencies: Certifications: Entry-level certifications such as CompTIA A+, Network+, or similar experience preferred. Technical Aptitude: Solid foundational understanding of desktop systems and eagerness to build new skills. Customer Service: Approaches every interaction with patience, clarity, and a positive attitude. Teamwork: Works well with IT, Office Systems, and firm leadership to support users and office operations. Reliability: Follows through on tasks, manages time well, and ensures issues are resolved promptly. Adaptability: Flexible and steady when shifting between tasks, offices, and user needs. Job Type: Direct Hire. This will be a fully onsite position Monday - Friday in the Houston, TX office. There will be occasional travel to Austin and Dallas, TX. #TECHIND

We are looking for an experienced O365 Migration Specialist to support a large-scale Microsoft 365 migration initiative. This role will focus heavily on tenant-to-tenant migrations using Quest On Demand and will also touch ShareGate for additional workloads. Responsibilities: Lead and execute O365 tenant-to-tenant migrations with Quest On Demand Migration (ODM) Migrate Exchange Online, OneDrive, Teams, and SharePoint workloads Use ShareGate for SharePoint/Teams migrations as needed (nice to have) Prepare and validate migration plans, schedules, cutover strategies, and rollback plans Troubleshoot issues related to identity, permissions, mail flow, Teams, and SharePoint Work with internal IT teams to ensure all pre-requisites, configurations, and licenses are in place Provide post-migration support and cleanup Document processes, steps, and best practices Required Experience: 3-5+ years hands-on experience with Microsoft 365 migrations Quest On Demand Migration (ODM) - must-have, strong hands-on experience Deep understanding of O365 services: Exchange Online, OneDrive, Teams, SharePoint Online Strong knowledge of Azure AD / Entra ID, identities, permissions, mail routing Experience with PowerShell for automation/troubleshooting Nice to Have: Experience with ShareGate for SharePoint/Teams migrations Hybrid Exchange experience Certifications (MS-700, MS-900, MS-203, etc.)

Looking for a Desktop Support Technician I to provide front-line technical support to end users across a well established, growing firm in Greenway Plaza. This role focuses on conference room A/V preparation and troubleshooting, Level I support for desktop systems, and hands-on assistance with office and user desk moves. Prior L1 desktop support experience is highly preferred. The technician will work closely with the IT and Office Systems teams to maintain consistent service, resolve user issues, and support operational needs across all office locations. Key Responsibilities Provide Level I technical support for hardware, software, printers, user accounts, and general workstation issues. Set up, configure, and test A/V systems and conference room technology for meetings, presentations, and virtual collaboration (Zoom, Teams, etc.). Assist with office and user desk moves, including workstation setup, docking stations, monitors, cabling, and peripherals. Troubleshoot and escalate more complex issues to the Desktop Systems Specialist or IT leadership as needed. Maintain accurate documentation of troubleshooting steps, resolutions, and inventory. Support day-to-day ticket intake, prioritization, and follow-up through the IT support system. Conduct routine checks on conference rooms, printers, and communal technology to ensure readiness and uptime. Provide friendly, patient, and professional customer service to staff across all levels of the firm. Collaborate with IT and Office Systems staff on special projects, technology rollouts, and scheduled maintenance activities. Qualifications 1-2 years of experience in a Level I helpdesk or desktop support role (law firm or professional services environment a plus). Strong understanding of Windows OS, Microsoft 365, desktop hardware, and common troubleshooting tools. Experience with or exposure to A/V systems, conference room technology, and virtual meeting platforms. Ability to lift, move, and set up IT equipment (monitors, docking stations, small printers, etc.). Excellent communication, problem-solving, and customer service skills. Organized, reliable, and able to work in a fast-paced environment with multiple priorities. Willingness to learn, grow, and take on new tasks with guidance from senior team members. Core Competencies Certifications: Entry-level certifications such as CompTIA A+, Network+, or similar experience preferred. Technical Aptitude: Solid foundational understanding of desktop systems and eagerness to build new skills. Customer Service: Approaches every interaction with patience, clarity, and a positive attitude. Teamwork: Works well with IT, Office Systems, and firm leadership to support users and office operations. Reliability: Follows through on tasks, manages time well, and ensures issues are resolved promptly. Adaptability: Flexible and steady when shifting between tasks, offices, and user needs.

Job Title: Level 1 Desktop Support Technician Job Type: Full-Time Experience Level: Entry to Junior (1 -2 years) We are seeking a reliable and customer-focused Level 1 Desktop Support Technician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent). Key Responsibilities Provide Level 1 technical support for hardware, software, and peripheral issues Troubleshoot issues related to Windows and/or mac OS systems Support users with login issues, password resets, and basic account access Install, configure, and maintain desktops, laptops, printers, and mobile devices Escalate unresolved issues to Level 2 support teams as needed Document incidents, requests, and resolutions in a ticketing system Assist with new hire onboarding and equipment setup Follow IT policies, procedures, and security best practices Deliver professional and courteous support to all end users Required Qualifications CompTIA A+ certification (required) (Network+ or Security+ is a plus) Basic knowledge of: Windows 10/11 (mac OS exposure a plus) Microsoft 365 (Outlook, Teams, OneDrive) Hardware troubleshooting (desktops, laptops, peripherals) Strong verbal and written communication skills Ability to work onsite in Brookshire, TX Willingness to learn and grow in an IT support environment Preferred Qualifications Previous experience in a Help Desk or Desktop Support role Familiarity with: Active Directory (user accounts, password resets) Ticketing systems (ServiceNow, Jira, Zendesk, etc.) Remote support tools Customer service or technical support background Work Environment Onsite support in an office or warehouse environment May require walking, lifting IT equipment (up to ~25 lbs) Standard business hours; occasional after-hours support may be required Compensation & Benefits Competitive hourly rate or salary (based on experience) Benefits package may include health insurance, PTO, and paid holidays Opportunity for training, certification growth, and career advancement

At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. #LI-DNI","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-11-29","zip":"77001","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description About Us: NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry's largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries. Position Purpose We are seeking an IT Deskside Support Specialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability. Primary Duties/Responsibilities (but not limited to): · Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot · Monitor compliance, enforce security policies, and ensure seamless provisioning · Provide Tier 1 support via phone, email, and ticketing system · Set up desktops, laptops, and peripherals; install operating systems and standard applications · Perform hardware upgrades, software patching, and performance tuning · Support AV equipment and multimedia systems in conference rooms · Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting · Resolve issues such as printer driver conflicts and connectivity problems · Coordinate with external printer vendors for maintenance, repairs, and warranty claims · Coordinate toner and supply management with printer vendor and ensure timely replenishment · Assist with printer fleet upgrades, replacements, and deployment planning · Maintain documentation of printer models, configurations, and service history · Maintain accurate inventory of IT equipment and software licenses · Coordinate procurement, track orders, and manage returns or warranties · Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team · Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms · Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals · Liaise with service providers for improved pricing and support · Maintain documentation for mobile assets and ensure data compliance · Diagnose and repair hardware failures, software bugs, and network issues · Resolve printer jams, email delivery problems, and user-side disruptions · Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems · Track service requests and incidents in an ITSM platform, ensuring timely resolution · Document solutions, contribute to knowledge base articles, and flag recurring issues · Participate in office moves, network setups, and on-site installations · Support software migrations, upgrades, and cloud service implementations · Assist with audits, compliance initiatives, and process improvements · Identify patterns in user-reported issues and develop preventative strategies · Recommend tools or methods to improve IT efficiency and user satisfaction · Stay current on IT trends and expand technical skillset · Travel up to 10% for remote site support or special projects Qualifications: · Strong understanding of hardware/software architecture, operating systems, and networking protocols · Analytical troubleshooting with creative problem-solving · Excellent communication skills with user-friendly tech translation · Organizational skills to manage multiple tickets and priorities · Customer service excellence and user empathy · Experience with networking infrastructure (switches, routers, cabling) is a plus · 5+ years of customer service and IT support desk experience · Associate's or Bachelor's in Computer Science or related field (preferred) · Hands-on experience supporting enterprise environments with endpoint management tools · Microsoft certifications Benefits: NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician

Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.

We are seeking a proactive and technically skilled IT Technician with approximately 5 years of hands-on experience in IT/ERP support and infrastructure management. The ideal candidate will have a foundational understanding of manufacturing shop floor systems, proficiency within a Microsoft-centric environment, and a strong background in troubleshooting end-user computing issues. Experience supporting Epicor Kinetic ERP, including BAQs, BPMs, and DMT processes, is mandatory. DUTIES AND RESPONSIBILITIES: • Provide Tier 1 and Tier 2 IT support for hardware, software, and network-related issues across the organization. • Administer and support Microsoft 365, Azure AD, and Microsoft Intune for device and user management. • Assist in maintaining and supporting the company's ERP system, preferably Epicor Kinetic, including support for BAQs (Business Activity Queries), BPMs (Business Process Management), and DMT (Data Management Tool) operations. • Collaborate with business users and technical teams to troubleshoot and optimize Epicor functionality and system workflows. • Configure, deploy, and troubleshoot Windows-based desktops, laptops, and mobile devices. • Maintain and update IT documentation, asset tracking, ticket management, and system configurations. • Collaborate with vendors and internal teams on system upgrades and troubleshooting. • Participate in IT projects including infrastructure upgrades, migrations, and deployments. • Monitor and manage system alerts, security updates, and backup processes. • Travel to company facilities in Canada and Massachusetts (up to 5-10%). QUALIFICATIONS: • Approximately 5 years of IT support experience, preferably in a mid-sized business environment. • Solid experience with Microsoft technologies, including Windows OS, Azure AD, Intune, Exchange Online, and Office 365. • Hands-on experience supporting or administering Epicor Kinetic ERP, including BAQ creation, BPM configuration, and DMT data management support. • Strong troubleshooting skills for hardware, software, and network issues. • Basic knowledge of networking concepts (TCP/IP, DNS, DHCP). • Excellent communication and customer service skills. • Ability to work independently and prioritize multiple tasks effectively. PREFERRED QUALIFICATIONS: • Epicor Kinetic ERP power user or system support experience. • Familiarity with Epicor DTM, BPM, and BAQ configuration and troubleshooting. • Experience with Watchguard firewalls. • Experience in ITIL or other service management frameworks.

IT - Infrastructure Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Infrastructure Internship located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Infrastructure Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations: