Technical support specialist jobs in Oxford, MS - 41 jobs

# Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting) # Desired Experience : 3.00 yrs. # General Description : Support technician responsible for installation and troubleshooting primarily desktops, laptops, printers, plotters, telecom devices (cell phones, iPhones) at Toyota Motor Manufacturing Mississippi. Other responsibilities may include support and setup for video conferences, and support for Data Center equipment (server, network, and infrastructure). # Requirements/Must Have : > In-depth knowledge of Windows 7 and excellent troubleshooting skills. > Working knowledge of Active Directory, TCP/IP, DNS, DHCP, VLANs, SCCM. > Professional demeanor with excellent written/verbal communication skills and a high level of quality and attention to detail as there is constant interaction with the business community, including executive level staff. > In-depth knowledge of Microsoft Office 2010 and other standard office environment applications. > Must be a self-starter and be able to follow and enforce defined division processes. > Excellent organization and time management skills in addition to a high level of problem solving and analysis. > Working knowledge/experience of PC imaging tools, remote control tools and Microsoft Outlook 2010 experience. > Responsible for setup and support of multipoint videoconferences on campus. > Ensure exceptional customer service and support with prompt problem resolution and follow up with customers. > Responsible for support of remote VPN/connectivity. > Ability to lift 50 lbs. # Skills & Qualification : MCSE certification is preferred. Additional Information Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices)

Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The Sales & Technical Support Specialist serves as a key liaison between customers and the company, providing expert product guidance, technical troubleshooting, and sales support across multiple performance automotive categories. This position requires strong communication skills, a passion for performance, and the ability to deliver exceptional customer experiences in a fast-paced, dynamic environment. The Specialist will also represent the company at national trade shows, racing events, and motorsports gatherings, acting as a brand ambassador and technical resource. Responsibilities: Customer Support & Technical Expertise * Provide professional, knowledgeable, and responsive assistance to customers via phone, email, and digital platforms. * Troubleshoot product issues, diagnose root causes, and provide accurate technical guidance or escalation as needed. * Interpret technical data, installation instructions, and performance specifications to support both novice and professional customers. * Maintain a high level of product expertise across all categories, including Valve Train, Drivetrain, Fuel Injection & Electronics, Nitrous Oxide Systems, and Cylinder Heads (training provided). Sales Growth & Customer Engagement * Proactively identify sales opportunities through customer interactions, product inquiries, and technical consultations. * Recommend complementary or upgraded products to meet performance goals and increase sales conversion. * Support promotional campaigns, product launches, and marketing initiatives by providing customer feedback and insights. * Collaborate closely with the Sales and Marketing teams to optimize lead follow-up, customer retention, and upsell opportunities. Brand Representation & Industry Presence * Represent the company at major motorsports events, trade shows, and performance industry expos nationwide. * Provide live demonstrations, technical Q&A sessions, and hands-on product education to end users and industry professionals. * Travel occasionally (by car or airplane, including some weekends) to support events and strengthen the company's brand presence within the performance community. Communication & Documentation * Maintain accurate records of customer interactions, technical cases, and sales transactions within CRM and support systems. * Communicate customer feedback, product performance trends, and recurring issues to management and engineering teams. * Contribute to continuous improvement initiatives related to customer experience, documentation, and process efficiency. Qualifications & Experience: Required: * High school diploma or equivalent; associate or bachelor's degree preferred. * Clean driving record and valid driver's license. * Strong communication and interpersonal skills, with a customer-first mindset. * Proficiency with Microsoft Office applications (Word, Excel, Outlook) and ability to learn CRM or ERP systems. * Ability to manage multiple tasks in a fast-paced, call center-style environment. * Excellent problem-solving and organizational skills. Preferred: * Basic to advanced mechanical or automotive knowledge - hands-on experience with engines, tuning, or racing applications a plus. * Prior experience in automotive, motorsports, or performance parts sales or support. * Demonstrated success in technical sales, troubleshooting, or product support. * Enthusiasm for performance vehicles, racing, and aftermarket innovation.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

The Deposit Helpdesk Analyst will be to provide Deposit Support to the bank's Retail and Commercial teams. The Deposit Helpdesk Analyst will be proactive in understanding all aspects of Deposit Operations in order to continually expand their knowledge and skills to ensure quick resolutions to support requests. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Respond quickly and accurately to service requests in a professional and courteous manner based on established Service Level Agreements in place for this roll * Investigate and resolve customer problems and inquiries in a timely manner based on established Service Level Agreements in place for this roll * Know when to ask for assistance - do not allow requests to go unresolved * Working knowledge of systems used with the Deposit Operations area * Proactively assess processes and procedures to provide input to management of improvements and/or efficiencies that may enhance the workflow as well as client experience * Promote and maintain a positive working environment * In-depth knowledge of bank products and services and general operating procedures of bank * Working knowledge of all processes within Deposit Operations * Participate in special projects as needed * Perform other related duties as assigned Qualifications * High school diploma or equivalent required * Minimum of 1 year of job related experience * Strong knowledge of bank operations, policies, and procedures * Exceptional communication skills, both written and oral * Ability to work under pressure and time restrictions * Strong problem solving skills * Must be a motivated self-starter (initiative) in order to quickly analyze the facts and determine appropriate course of action to resolve the problem with a minimum of supervision * Ability to understand complicated instructions and carry out those instructions with minimal assistance * Excellent analytical and problem-solving skills * Proficiency in various jobs within the Technology Center in order to provide utility relief * Ability to adjust to flexible working hours Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

We are looking for an IT Desk Technician to join our Tupelo, MS team!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

LAN / WAN Administrator- 5923 -OJO Job Ref.: 3259 Job Title: Yes Industry: I.T. Town / City: Collierville Job Type: Permanent full-time Job description: SUMMARY: Maintains internal networks and network security by performing the following duties: Monitors and troubleshoots the enterprise network and network firewalls, internet filtering software and wireless equipment at all times including error free installation of hardware and software. This position will participate in the planning, identifying and documenting of appropriate administrative processes and procedures for all critical infrastructure systems, including but not limited to the production environment, disaster recovery environment, data/voice cable plant, server/network rack environment, storage environment, LAN/WAN environment, telecom environment and voice systems. Must primarily perform work requiring advanced learning or work that is original and creative. Also, must consistently exercise independent choice and judgment or perform work requiring invention, imagination or talent in a recognized field of artistic endeavor 50% or more of the time. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Installs networking hardware and software, and manages the daily administrative activities associated with the Internet, Intranet, local area network, wide area network and connection to all of the above via MPLS, Wireless, broadband and dial up connectivity. Trains personnel in the functions of installed wireless equipment including special procedures and problem determination and solution processes. Investigates and tracks security incidents that have occurred within the network. Monitors the security protocols and identifies areas where there are lapses in the existing security policies of the enterprise and recommends resolution. Researches, configures and installs network routers and switches. Coordinates activities with the Disaster Recovery Coordinator to ensure the continued operation of network and wireless devices in the case of a disaster. Participates with vendors in the assessment of advanced enterprise operating systems and new wireless enterprise systems technology. Maintains documentation concerning wireless software and network systems. Provides networking assistance and support to users, including help with wired and wireless network connections and passwords. Will work on projects as assigned and will be responsible for meeting project requirements and deadlines. Researches and implements security and firewall strategies. Develops network and host security policies for the internet servers. Configures, installs, and debugs remote client dial-in access to the Internet. Monitors Internet network traffic and makes necessary recommendations for additional resources or hardware. Create designs, specifications and diagrams as requested or related to projects or IT infrastructure technology enhancements. Meets with the hardware groups to allocate server resources and installs and supports new web servers. Other work-related duties as assigned by supervisor/manager. Reliable and regular attendance is expected. QUALIFICATION REQUIREMENTS: Experience/Knowledge with virtualization technologies such as VMWare ESX, Citrix Xen App Server, MS Hyper-V Experience/Knowledge with web content and URL filtering technologies including Websense Experience/Knowledge with load balancers, traffic managers and VPN technologies including F5. Experience/Knowledge with router and switch technologies including Cisco. Network Security technologies including Firewalls, Network Intrusion Detection, IPSec VPNs, SSL VPNs, 2 Factor Authentication (RSA SecureID), RADIUS, TACACS, Access Control. Experienced with LAN technologies including but not limited to Ethernet (Switched, FastE, GigE, 10Gig), Spanning-Tree, VLANs, VTP, and trunking (802.1q), wireless(802.1x) and LAN Cabling including copper and fiber Familiarity with Data Center design issues around data center technologies including power systems such as PDU, UPS, Utility Feeds, etc., cooling and air handling systems, fire suppression systems and rack and cable management EDUCATION and/or EXPERIENCE: Two-year degree and two years' experience or a combination of four years' experience and certifications with networking and telecommunication technologies in an Internet environment including experience working with URL Filtering software or equivalent combination of education and experience. OTHER SKILLS and ABILITIES: Solid working knowledge of TCP/IP, DNS, MPLS, OSI, Point to Point Protocol (PPP), internet, current Windows Operating Systems and Routing Protocols. Knowledge of enterprise operating procedures and policies as they relate to wireless, and other enterprise technical systems. Working knowledge of Internet Information server, and network firewalls. Good computer skills. Good organizational skills. Good written and verbal communication skills. Ability to set priorities and work on multiple tasks. Bottom Line Requirements: 1. 2 year degree or higher.2. 2+ years of experience in an internet environment including experience working with URL Filtering software.3. Experience with virtualization technologies such as VMWare ESX, Citrix Xen App Server, MS Hyper-V.4. Experience with web content and URL filtering technologies including Websense.5. Experience with load balancers, traffic managers and VPN technologies including F5.6. Experience with router and switch technologies including Cisco. Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities: Attend all meetings/trainings required by Communicare and the Department of Mental Health Maintain certification as a Peer Support Specialist Work collaboratively with other mental health staff Provide peer support services for assigned individuals receiving services as determined by individual need Assist in the orientation process for new individuals receiving services Support individuals receiving services in transition to increase access to and utilization of supports and resources Improve communication between individuals receiving services and service providers Improve the teams understanding of lived experience, recovery, and resilience through modeling personal responsibility, self-advocacy, and hopefulness Maintain current documentation of services in the individuals files Provides crisis supports by listening to the individual and collaborating with the treatment team Support individuals receiving services in taking an active self-directing role in their recovery Provide group peer support services daily on all CSU units Coordinate discharge planning for individuals preparing to leave the CSU Adhere to other duties as assigned by the immediate supervisor and/or associated Program Coordinator/Director Qualifications: High School Diploma or GED; or, if ages 16-20, must be actively enrolled in school or GED program Have transportation, hold a valid drivers license, have automobile insurance, and have a safe driving record. Identifies self as a current or former mental health consumer with a sustained period of self-directed recovery or be a first-degree family member of a former or current consumer. Ability to successfully complete DMH and Center trainings PIef49ae9cce3e-31181-38779449

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Peer Support Specialist provides peer support services to assigned clients. Use personal recovery experience as a tool. Provide family and community education. Serve as a role model and mentor. Provide support and encouragement to peers. Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc. Lead recovery education and activities. Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention. Facilitate peer support groups. Provide opportunities for socialization in the community. Provide outreach to people who have frequent inpatient hospitalizations. Provide outreach to people who have failed to engage with the behavioral health system. Assist individuals to develop and implement a person-centered individual service plan. Support individuals through the intake process. Educate individuals on changes in health care reform. Help individuals understand their benefits. Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process. Support people through discharge. Follow up after discharge (in-person, when needed). Empower others by helping them identify their strengths, support, resources and skills. Work as a wraparound facilitator (MS Only). Provide case management and coordination of services to assist other workers/staff on the case. Qualifications Must be at least 18 years old. Must have a mental health condition and/or substance use disorder, must be in recovery, must be open minded, and must be willing to share personal experiences with mental illness/substance use publicly. Must be a High School Graduate or have GED. Must have a valid driver's license in state of employment with a safe driving record. Must have successfully completed state specific Peer Specialist training and exam. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

is fully on-site in New Albany, MS Handle multiple applications, systems, network, and/or telecommunications activities. Manage information systems throughout the organization. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Research and recommend technology. Coordinate information system priorities. Perform other duties as assigned. Responsibilities • Provides technical assistance to computer system users. • Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. • Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. • Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems. • Contributes to evaluation and maintenance of existing support documentation. • Completes assigned goals. Requirements Experience: Minimum of 4 years experience or equivalent combination of education and experience. Education: Education from an accredited institution or experience as listed. Licensure: DRIVER'S LICENSE (CURRENT)

is fully on-site in New Albany, MS Handle multiple applications, systems, network, and/or telecommunications activities. Manage information systems throughout the organization. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Research and recommend technology. Coordinate information system priorities. Perform other duties as assigned. Responsibilities * Provides technical assistance to computer system users.• Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.• Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies.• Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems.• Contributes to evaluation and maintenance of existing support documentation.• Completes assigned goals. Requirements Experience: Minimum of 4 years experience or equivalent combination of education and experience. Education: Education from an accredited institution or experience as listed. Licensure: DRIVER'S LICENSE (CURRENT)

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been designated a Great Place to Work for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges. Peer Support Specialist - Position Overview The responsibility of the Peer Support Specialist is to serve as a representative of, and advocate for, youth and their families with behavioral health treatment needs who are youth of the MYPAC, PMHC, and Day Treatment. The Peer support specialist is also responsible for supporting families' emotional well being with empathy and personal experiences of overcoming challenges to help families have hope. The Peer Support Specialist is responsible for maintaining communication among families, the community, Child Protective Services and clinic staff. He/She will also provide information to assist and support educational and training initiatives for family members. Job Responsibilities Advocates, represents, supports and assists youth and their families. Assists in creating and sustaining a family-driven approach. Provides families with information, advocacy skills and related activities. Provides psycho-education group sessions for families as needed. Assists families in crisis with appropriate referrals and supports. Links families to information and resources on behavioral health systems. Assists families in resolving complaints and concerns about Canopy Children's Solutions system of care. Identifies and develops potential leaders as well as developing own leadership abilities. Required Qualifications The Certified Parent/Caregiver Peer Support Specialist is a biological parent, adoptive parent, or relative caregiver with permanent legal custody who is raising or has raised a child with an emotional, social, behavioral, and /or substance use disability; and whose child has received services from a children/youth mental health provider. The Specialist will provide support and guidance to parents/caregivers in navigating the child serving systems and advocating with them to help their child/youth. Must possess at least a High School Diploma or GED equivalent. Must also be able to successfully complete the Department of Mental Health Certified Peer Specialist trainings and certification exam for certification as a Peer Support Specialist (CPSS). You will be required to make application for certification within the first 30 days of employment. Must have the ability to listen to and problem solve with families individually or in a group setting. Must have excellent organizational skills, experience in diverse communication styles and the ability to work with teams. Must be dependable. Must have a positive attitude.

Job title IT Support Engineer Reports to Information Technology Manager Level Level 3 - First Level Management Status Salary / Exempt JOB DESCRIPTION Job purpose The IT Support Engineer monitors and maintains the company's hardware and software systems. Duties and responsibilities Installs and configures computer hardware, software, networks and applications. Continuously monitors and maintains systems and networks. Responds to technical support calls from other staff members or clients and communicates how to resolve issues. Diagnoses and troubleshoots system and network problems, software faults or hardware complications. Supports the roll-out of new applications. Keeps a record of issues, along with solutions, to refer back to in future instances. All other duties as assigned. Qualifications Required Bachelor's degree in Computer Science or related field; or equivalent experience. Excellent verbal and written communication skills. Excellent interpersonal skills with a proven ability to collaborate with a team. Excellent analytical and problem-solving skills. Extensive knowledge of computer systems and programming. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software. Proficient with or able to quickly learn systems and software used by the organization. Preferred Three to five years of information systems experience. Working conditions This job operates in an office and manufacturing plant environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machine. Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk through the plant and use hands to finger, handle or feel; and reach with hands and arms.

Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Additional Information Title: Support Technician(Level 3) Duration:12 Months Roles&Responsibilities: Level 3 Support Technician - Support technician responsible for daily operations, installation and troubleshooting Servers, LAN and WAN environment, Desktops, Laptops and Printers at Toyota Motor Manufacturing Mississippi. Work Hours are nominally 8:00a.m. - 5:00p.m. Monday - Friday initially.Some amount of flex time, or overtime, will be required to meet business needs. Scheduled weekend work will also be required to meet business needs. Responsible for local coordination, installation and ongoing support of various computer systems. * Strong knowledge of TCP/IP, DNS, WINS, DHCP, SCCM, Windows XP. * Candidate will be required to setup and configure desktop and laptop equipment (Dell and Toshiba) with Windows 7, install and configure Windows 2003 & 2008 Servers (HP). Strong troubleshooting capabilities are required. * Strong knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Mail) and Video Conferencing. Candidate will be required to install and configure switches (Cisco), install and setup multi-point videoconference equipment. * Strong Project Management skills a plus. Requires the ability to create and manage project activity. Ability to take direction as well as being a “self-starter”. * Candidate should be able to work under pressure. Level 3 Support Technician has responsibility for computer room, servers, switches, and Video Conference equipment all of which have production impact and require immediate response / resolution. * Candidate will work directly with Administrative Staff to identify issues and develop/implement countermeasures. * Strong proficiency in written/verbal communication skills. * Team player with ability to multi-task, follow direction, and learn quickly. * MCSE and other Microsoft or Cisco certifications preferred

We are looking for an IT Help Desk Technician to join our Tupelo, MS team! This role is perfect for someone who enjoys troubleshooting, supporting users, and keeping technology running smoothly. Check out the full below, and if this sounds like the right fit, we would love to see your application! POSITION SUMMARY: The Help Desk Technician provides crucial IT support, assisting users with hardware, software, and network issues via phone, email, or chat, focusing on diagnosing problems, offering step-by-step solutions (like password resets, software installs), escalating complex cases, documenting tickets, and ensuring a smooth user experience through patience and clear communication, acting as the first line of defense for technical challenges. This is a great opportunity for someone with strong analytical, strategic planning, and communication skills. We are looking for an Analyst who can excel at being the main IT contact for troubleshooting internal problems while developing and implementing the company's tech strategies and solutions. Exxel Outdoors offers great benefits, product allowance, generous employee discounts, and awesome people to work with. We can't wait for you to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to inquiries and resolve technical issues for users (employees or customers). Diagnose and fix problems with operating systems (Windows, mac OS), applications (Office 365, email), hardware (printers, PCs), and basic network connectivity. Maintain our Active Directory (Users, Security Groups, Policies, etc.) Log, track, and manage support requests in our help desk system. Guide users through fixes remotely using screen sharing tools. Set up new user accounts, install software, and configure devices including computer and phone setup, and provide basic systems training. Decommission user accounts as required. Manage inventory of software licenses and roster of recurring subscriptions including Microsoft 365, Defender, SharePoint, third party apps, VPN, anti-viral, password keepers, etc. Refer complex or unresolved issues to the IT Manager. Create and update knowledge base articles and training materials. Partner with CFO/COO & IT Manager to establish and enforce organization policies and standards. Maintains, analyzes, troubleshoots, and repairs workstations (Windows & Apple), hardware, software, and computer peripherals; both Onsite and Remote. Support our distribution center devices including Zebra Printers, USB hand scanners, and Symbol RF Guns. Develops and maintains updated Common Operating Environment (COE) Track and maintain inventory of all company assets. Collaboration: Leverages the strengths and unique perspectives of others within the organization and works with all stakeholders to reach a solution. Work effectively and thrive as a member of various work groups to bring greater value to the overall organization. Maintains a clean work area, and equipment closet while also organizing inventory both physically and in a tracking system. Find new and innovative approaches to performing the business at hand. Effectively manage multiple concurrent projects successfully. Possess knowledge of basic network troubleshooting and be able to work with the IT Manager in maintaining our infrastructure setup if required. QUALIFICATIONS/SKILLS BS or BA degree in Computer Science or equivalent education and experience. Possession of certifications as listed below desired. Familiarity with Dell & Apple. Familiarity with Cloud computing environments. Fluent in Microsoft Operating Systems, Microsoft 365 applications, Active Directory, remote support tools. Knowledge of Business Central (MS Dynamics), Concur, Web Services, Adobe, VPNs, password managers, system and network security, etc., desirable. Solid understanding of network concepts (TCP/IP, DNS, DHCP). Superior interpersonal and communication skills - ability to thrive in a team environment Effective Communication: Speaks to both technical and nontechnical audiences with ease. Initiative - ability to work and achieve objectives independently. Ability to manage multiple tasks at one time and meet deadlines. Strong Problem Solving and Process Improvement Skills and evaluative: Understands complex business issues and how to solve them through technology. Experience in working with complex business solutions with multiple offices, distribution centers, and manufacturing facilities preferred. Demonstrated ability to work with the Executive Management of an organization. Ability to meet deadlines, to conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects, while also managing multiple concurrent projects. Strong organizational skills. BUDGET QUALIFICATIONS Will assist the IT Manager with annual budget preparation and periodical variance analysis. CERTFICATIONS (If applicable) Comptia A+, Network+, ITIL Foundation WORK ENVIRONMENT A typical office environment located at 776 Greene Street in Tupelo, MS will be the base of operations. Some work may be required in the Warehouse co-located with the office. Travel and work will periodically be required at our facilities in Broomfield (office), Pasadena (office) or Haleyville (office & plant). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. OTHER DUTIES AS ASSIGNED This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, long-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.

Responsibilities: Attend all meetings/trainings required by Communicare and the Department of Mental Health Maintain certification as a Peer Support Specialist Work collaboratively with other mental health staff Provide peer support services for assigned individuals receiving services as determined by individual need Assist in the orientation process for new individuals receiving services Support individuals receiving services in transition to increase access to and utilization of supports and resources Improve communication between individuals receiving services and service providers Improve the teams understanding of lived experience, recovery, and resilience through modeling personal responsibility, self-advocacy, and hopefulness Maintain current documentation of services in the individuals files Provides crisis supports by listening to the individual and collaborating with the treatment team Support individuals receiving services in taking an active self-directing role in their recovery Provide group peer support services as needed Adhere to other duties as assigned by the immediate supervisor and/or associated Program Coordinator/Director Qualifications: High School Diploma or GED; or, if ages 16-20, must be actively enrolled in school or GED program Have transportation, hold a valid drivers license, have automobile insurance, and have a safe driving record. Identifies self as a current or former mental health consumer with a sustained period of self-directed recovery or be a first-degree family member of a former or current consumer. Ability to successfully complete DMH and Center trainings PI2fe3aa1daedb-31181-38779531

Description: Job title IT Support Engineer Reports to Information Technology Manager Level Level 3 - First Level Management Status Salary / Exempt JOB DESCRIPTION Job purpose The IT Support Engineer monitors and maintains the company's hardware and software systems. Duties and responsibilities Installs and configures computer hardware, software, networks and applications. Continuously monitors and maintains systems and networks. Responds to technical support calls from other staff members or clients and communicates how to resolve issues. Diagnoses and troubleshoots system and network problems, software faults or hardware complications. Supports the roll-out of new applications. Keeps a record of issues, along with solutions, to refer back to in future instances. All other duties as assigned. Qualifications Required Bachelor's degree in Computer Science or related field; or equivalent experience. Excellent verbal and written communication skills. Excellent interpersonal skills with a proven ability to collaborate with a team. Excellent analytical and problem-solving skills. Extensive knowledge of computer systems and programming. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software. Proficient with or able to quickly learn systems and software used by the organization. Preferred Three to five years of information systems experience. Working conditions This job operates in an office and manufacturing plant environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machine. Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk through the plant and use hands to finger, handle or feel; and reach with hands and arms. Requirements: