System Support Specialist III
Technical support specialist job in Hidalgo, TX
General Description Performs highly complex systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with moderate latitude for the use of initiative and independent judgment.
Examples of Work Performed
Provides routine technical assistance troubleshooting software and hardware problems, as well as problems involving office equipment such as phones, printers, and fax machines; recognizes and escalates difficult problems to a higher level of support.
Provides assistance in the design, development, and maintenance of various system applications.
Installs, maintains, moves, and assists in testing and upgrading new and existing hardware or software.
Coordinates and/or reviews and prioritizes incoming operational issues and requests for technical assistance related to computers, software, and standard office equipment; identifies and logs the type of problem; and monitors the status to ensure a timely resolution.
Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities.
Maintains necessary security controls over software.
Sets up equipment for employee use and performs or ensures proper installation of cables, operating systems, or appropriate software.
Troubleshoots and resolves computer-related problems.
Develops training manuals and procedures and trains users in the proper use of hardware or software.
Prepares reports on systems efficiency and utilization.
May assist in the review and recommendation of the procurement and inventory of information resources hardware or software.
May prepare, develop, and update personal computer and mainframe application programs.
May serve as lead worker providing direction to others.
Performs related work as assigned.
Education and Experience
Graduation from an accredited four (4) year college or university in Computer Science, Information Systems or related field .
* Two (2) years of related experience may be substituted for one (1) year of education.
Two (2) years of experience in systems support work.
Certificates, Licenses and Registration:
Must have a current valid Texas motor vehicle operator's license.
Must be able to be insured by the County's insurance carrier.
Knowledge, Skills and Abilities
Knowledge of the practices, principles, and techniques of computer operation, of information systems, of computer software and hardware, of information security policies and procedures, and of local and wide area networks and database administration.
Skill in the support of computers, in the use of applicable programs and systems, and in troubleshooting information systems.
Ability to operate information technology systems, to troubleshoot and repair equipment, to communicate effectively, and to serve as lead worker providing direction to others.
The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here
01
Did you graduate from an accredited four (4) year college or university in Computer Science, Information Systems or related field?
* Yes
* No
02
Do you have two (2) years of experience in systems support work?
* Yes
* No
03
How many years of experience do you have in this field?
Required Question
Employer Hidalgo County
Address 505 S. McColl Rd., Suite A
Edinburg, Texas, 78539
Phone ************
Website *****************************
Technical Support Representative - Onsite
Technical support specialist job in Brownsville, TX
**Category :** **Technical Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our Brownsville, Texas location.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
Now Hiring IT and Telecom Field Technicians
Technical support specialist job in McAllen, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Desktop Support
Technical support specialist job in Harlingen, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: Farmers Branch, TX, Carrolton, TX
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Qualifications
share your resume with the best time to reach you or contact me on ************
Additional Information
For more information, Please contact
Shubham
************
On-Call IT Field Technician - Mission, TX- Hiring NOW
Technical support specialist job in Palmhurst, TX
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyComputer Field Technician
Technical support specialist job in Harlingen, TX
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Data Entry/Information Systems
Technical support specialist job in McAllen, TX
Benefits:
Dental insurance
Employee discounts
Paid time off
Vision insurance
An ideal candidate would be very detailed-oriented and **highly proficient in Excel** and Word. The candidate would be expected to work in a fast paced environment, be someone who enjoys research and can learn quickly, prioritize, and multi-task. Also, the ideal candidate would have an outgoing personality that enjoys helping others?
The candidate will perform Internet Sales, Maintenance of website, answering telephones, processing paperwork, providing customer assistance, make outbound phone calls, data processing, and working with various industry computer programs.
Previous customer service experience and Proficiency in EXCEL is required.
Experience with working on back end ERP Systems.
This is a Full-Time position with hours of 8am-5pm Monday-Friday Saturday 8am-12pm. Compensation: $14.50 - $17.50 per hour
Since 1964, Central Plumbing and Electric Supply has provided quality products and unequaled service to the construction industry. Plumbers and electricians, as well as "do-it-yourself" end users have depended on our large "on-hand" inventories, convenient locations and competitive pricing for their successes. Our customers appreciate the knowledge, expertise and courteous service they receive from our staff. This is facilitated by the fact that the vast majority of our employees have been with our company for 10 years or more. We remain committed to constantly update our knowledge, resources and services.
With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more.
Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.
Auto-ApplyComputer Support Specialist PRN ROC
Technical support specialist job in Edinburg, TX
Responsibilities The Computer Support Specialist I (CSS I) performs basic level software installations with main focus on hardware setups and troubleshooting of computer hardware. The CSS I is responsible for maintaining the call center and remote support for our customers.
Qualifications
QUALIFICATIONS:
1. Ability for abstract reasoning and a talent for explaining the abstractions in concrete terms.
2. Ability to empathize with people of many backgrounds functioning at any staff or operational level in the hierarchy of the hospital.
3. Ability to communicate effectively when presenting recommendations, tactful when identifying existing managerial problem areas, and patient and meticulous in implementation.
4. Ability to recognize, analyze and resolve hardware, software, and network problems.
5. Able to travel 25% of time. Must be able to move between facilities as needed
6. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
EDUCATION / LICENSURE:
1. Associates Degree in related field required; or 1 year experience in a customer service IT environment in lieu of a degree.
2. Minimum of 6 months experience in computer hardware, software or system support
3. Knowledge in computer hardware & software
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
Authorized by
Corporate Human Resources
Patient Support Agent
Technical support specialist job in McAllen, TX
Full-time Description
Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.
The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers.
Job Responsibilities
Communicates in a cordial, professional manner with patients via phone.
Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider.
Logs all patient communication within patient chart during or after patient call.
Fills patient cancellation slots efficiently in keeping schedules booked for the providers.
Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience.
Updates computer referring physician data base, as needed.
Works with online scheduling system and EHR.
Verifies patient data and insurance to ensure it is updated for accurate billings.
Responds to patient concerns or refers to leadership as needed.
Requirements
Education and Experience
High school diploma or equivalent, preferred
Call Center, Customer Service or other related experience, preferred
Bilingual (English/Spanish), required
Knowledge, Skills & Abilities
Customer Service
Possesses medical knowledge as it relates to patient coordination of ophthalmic care.
Ability to utilize a desktop computer, keyboard, mouse and headset
Acquainted with common ocular symptoms and complaints
Physical Requirements
Sitting for extended periods of time
Requires using hands to handle, control, or feel objects, tools, or controls
Requires repetitive movement
Mission Support Specialist
Technical support specialist job in Edinburg, TX
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $63,163 to - $98,422 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 11 - 12
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-11:
Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as:
* Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics).
* Identifying and recommending solutions to a wide range of administrative problems.
* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies.
* Preparing preliminary and finished reports and documents.
* Representing the office in dealings with vendors and personnel from administrative support organizations.
OR
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Minimum Qualifications for GS-12:
Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as:
* Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables.
* Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
* Providing advice on a variety of administrative and management programs and procedures.
* Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.
* Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01//2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Seasonal, Operations Technical Specialist
Technical support specialist job in McAllen, TX
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyCOMMUNICATIONS/COMPUTER TECHNICIAN II
Technical support specialist job in Brownsville, TX
Job Description
COMMUNICATIONS/COMPUTER TECHNICIAN II
MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS
Salary: 112 - $37,678.00 minimum salary
Purpose of Classification
Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment.
Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited.
Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy.
Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment.
Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
TECHNOLOGY SUPPORT SPECIALIST I
Technical support specialist job in Edinburg, TX
To advise and provide consultation to computer users on various skill levels regarding the effective use of computer resources. Responsible for providing routine information to faculty, staff, students, and various other groups regarding computers and their usage.
Description of Duties
* Consults with users on the use of computers and provide solutions in resolving routine computer related problems.
* Provides routine computer services to all departments and other groups.
* Installs, maintains, repairs, and provides support for computer hardware and software.
* Performs or assists in performing the analysis, development, and testing of systems and procedures.
* Performs service calls, either on-site or by telephone, on computers for problem solving and trouble shooting.
* Performs or assists in performing the preparation of training literature and materials and the training or classroom lecture of staff, faculty, and/or students.
* Researches, reviews and recommends computer products, services and trends to support user short and long term planning and purchases.
* Installs and maintains computer networks.
* Keeps up to date on new and developing technology.
* Performs other duties as assigned.
Supervision Received
General supervision from assigned supervisor.
Supervision Given
Generally none, but in some departments may supervise clerical, direct wage or work study employees.
Required Education
60 hours of undergraduate course work including 12 hours in information systems or computer science/MIS. Equivalent work experience in performing the stated duties may be substituted on a 1-on-1 basis.
Preferred Education
Associates Degree in Computer Science, MIS or a related field.
Licenses/Certifications
None.
Required Experience
Two (2) years experience relating to computer hardware/software or four (4) years of related experience without required coursework.
Preferred Experience
The above required experience acquired in the university environment.
Equipment
Use of standard office equipment, use of computer hardware, software and applications.
Preferred: Knowledge of various third party applications and computer networking systems, their components, functions and capabilities.
Working Conditions
Needs to be able to successfully perform all required duties. Indoor office environment. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley.
Other
Must be able to move between buildings to perform on site service. Works with electronic equipment, necessitating normal caution and safety procedures. Must be able to stoop, bend, reach, climb ladders and stairs to install and maintain equipment and cables.
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Physical Capabilities
N/A
Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 12/05/2025 Grant Funded Position No If Yes, Provide Grant Expiration Date
Helpdesk Specialist II
Technical support specialist job in Pharr, TX
Join the City of Pharr as a Full-Time Helpdesk Specialist II professional, where your contributions directly impact the community! This onsite role offers an engaging environment where problem-solving skills and customer-centricity are paramount. Collaborate with innovative teams, tackle diverse technical challenges, and enhance your skills in a forward-thinking atmosphere that values energy and professionalism. With a competitive pay of $30,000.00, you'll be rewarded for your dedication to delivering exceptional service.
Immerse yourself in a culture that appreciates your expertise and fosters continuous growth. Engage with a dynamic team and become an essential part of our mission to serve the residents of Pharr, TX. You will have benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace this opportunity to advance your career while making a meaningful difference!
Your role as a Helpdesk Specialist II
As a Full-Time Helpdesk Specialist II at the City of Pharr, you will play a vital role under the general supervision of the Customer Service Manager. Your primary responsibility will be to identify, troubleshoot, and resolve issues faced by users across various applications and desktop systems. You will provide exceptional technical support to end-users from the City of Pharr and TEAMPHARR.NET customers, addressing concerns related to computer hardware, software, and Internet connectivity. Engaging in both phone support and remote connections, you will ensure a seamless experience for users.
Additionally, you will track and communicate the status of incident responses, adhering to established protocols for configuration changes, updates, and upgrades. Your expertise will significantly contribute to enhancing customer satisfaction while fostering a culture of innovation and problem-solving within the team.
What matters most
To excel as a Full-Time Helpdesk Specialist II at the City of Pharr, you will need a robust skill set that aligns with the demands of the position. A strong knowledge of computer systems is essential, as you will be troubleshooting various applications and desktop environments. Familiarity with work order tracking systems will help you efficiently manage and document incidents.
Proficiency in Microsoft Word, PowerPoint, and Excel is crucial for preparing reports and communication materials. Additionally, excellent verbal and written communication skills in both English and Spanish are necessary to effectively assist a diverse clientele and ensure clear, concise support. This combination of technical proficiency and interpersonal skills will empower you to thrive in this dynamic, customer-focused role while enhancing the overall user experience within the City of Pharr and TEAMPHARR.NET.
Knowledge and skills required for the position are:
Knowledge of computer systems.
Knowledge of work order tracking computer systems.
Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
Excellent verbal and written communications skills in both English and Spanish.
Get started with our team!
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
Wind Farm Technician, Associate
Technical support specialist job in Sebastian, TX
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt As the Wind Farm Technician Associate you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
Role Responsibilities:
* Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
* Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
* Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
* Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
* Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
* Adherence to the company's values and behaviors
* Other duties and responsibilities as assigned by the manager
Job Requirements and Experience:
* High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred
* Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
* License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate
* Unrestricted driver license in good standing
* Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience
* Wind turbine experience preferred (Vestas, GE, Acciona, Nordex)
* Military experience in a technical field (electrical, electronics or mechanical)
* Willing to relocate to within 1 hour drive of site
* Knowledge of and experience with the use of hand and power tools
* Knowledge of environmental and safety policies and procedures
* Ability to work within tight deadlines
* Ability to work independently and as part of a team
* Ability and willingness to travel to and from job sites as assigned
* Intermediate PC/Laptop skills
* Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings
* Ability to prepare & present technical presentations with assistance
* Ability to multi-task, while working independently and as part of a team
* Motivated self-starter, goal-oriented, and strong problem-solving abilities
* Ability to independently perform troubleshooting and repairs of electromechanical systems
* Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
* Identify energy isolation points and implement LOTO for protection
* Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
* Intermediate knowledge of power electronics, motor drives, AC/DC converters
* Knowledge of computer network communication protocol and theory of operation is desired
* Ability to fill out JHA/LOTO/Tailboard forms without assistance
* Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
* Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.)
* Work will occur within an office, warehouse, in turbines and outdoors
Physical Requirements:
* Must be able to maintain a personal weight limitation of 270 lbs.
* Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards
* Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines
* Ability to push/pull/lift tools and equipment weighing up to 50 lbs.
Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
Apply with just a few clicks: ad code 91193
Any questions? Contact HR: rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
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Job Segment: Wind Energy, Environmental Engineering, Gas, Gas Technician, Hydraulics, Energy, Engineering
Easy ApplyWind Farm Technician, Associate
Technical support specialist job in Sebastian, TX
**RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt As the **Wind Farm Technician Associate** you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
**Role Responsibilities:**
+ Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
+ Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
+ Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
+ Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
+ Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
+ Adherence to the company's values and behaviors
+ Other duties and responsibilities as assigned by the manager
**Job Requirements and Experience:**
+ High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred
+ Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
+ License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate
+ Unrestricted driver license in good standing
+ Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience
+ Wind turbine experience preferred (Vestas, GE, Acciona, Nordex)
+ Military experience in a technical field (electrical, electronics or mechanical)
+ Willing to relocate to within 1 hour drive of site
+ Knowledge of and experience with the use of hand and power tools
+ Knowledge of environmental and safety policies and procedures
+ Ability to work within tight deadlines
+ Ability to work independently and as part of a team
+ Ability and willingness to travel to and from job sites as assigned
+ Intermediate PC/Laptop skills
+ Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings
+ Ability to prepare & present technical presentations with assistance
+ Ability to multi-task, while working independently and as part of a team
+ Motivated self-starter, goal-oriented, and strong problem-solving abilities
+ Ability to independently perform troubleshooting and repairs of electromechanical systems
+ Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
+ Identify energy isolation points and implement LOTO for protection
+ Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
+ Intermediate knowledge of power electronics, motor drives, AC/DC converters
+ Knowledge of computer network communication protocol and theory of operation is desired
+ Ability to fill out JHA/LOTO/Tailboard forms without assistance
+ Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
+ Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.)
+ Work will occur within an office, warehouse, in turbines and outdoors
**Physical Requirements:**
+ Must be able to maintain a personal weight limitation of 270 lbs.
+ Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards
+ Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines
+ Ability to push/pull/lift tools and equipment weighing up to 50 lbs.
_Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._
**Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
**Apply with just a few clicks:** ad code **91193**
Any questions? **Contact HR:** rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
Easy ApplySurgical Tech Extern PRN
Technical support specialist job in McAllen, TX
Introduction Do you have the PRN career opportunities as a(an) Surgical Technologist Extern PRN you want with your current employer? We have an exciting opportunity for you to join Rio Grande Regional Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.
Benefits
Rio Grande Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Fertility and family building benefits through Progyny
* Free counseling services and resources for emotional, physical and financial wellbeing
* Family support, including adoption assistance, child and elder care resources and consumer discounts
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan
* Retirement readiness and rollover services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Surgical Technologist Extern PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
As a Surgical Technologist Extern, you'll gain invaluable hands-on surgical experience while working alongside a highly skilled team committed to caring for and improving human life - who are eager to welcome you into our mission. Under the guidance of the Circulating RN and experienced surgical staff, you'll expand your skills by assisting throughout the surgical process and helping ensure the surgical suite remains clean, organized, and focused on patient safety.
What you will do in this role:
* You will assist in patient care by preparation and performance under the supervision of RN Charge Nurse.
* You will help provide assistance in emergency procedures as well as elective and scheduled procedures.
* You will have the ability to work as a team player and meet the needs of the Surgical Services team.
What Qualifications You Will Need:
* Must currently be enrolled in an accredited Surgical Technologist program.
* Current BCLS certification from the American Heart Association required.
Rio Grande Regional Hospital in McAllen, Texas has been serving the Rio Grande Valley for more than 30 years. Our full service hospital has 320+ beds and a team of more than 500 physicians representing 35+ specialties. Rio Grande Regional Hospital offers a full range of inpatient and outpatient medical and surgical services. Our Emergency Room is a Level III Trauma Center and we have extended our ER services into the Rio Grande Valley with our three remote ERs in McAllen/Mission, Edinburg, and San Juan. Our Women's Services include L&D and a 30+ bed NICU. We also have an entire children's hospital within our main facility to care for the children in our community. We work with the Texas Transplant Institute, which serves local patients in need of organ, tissue or stem cell transplants. Our proven track record of serving the medical needs of the Valley communities we serve has led to Rio Grande Regional Hospital being recognized for patient safety and clinical excellence time and time again.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Surgical Technologist Extern PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Network Technician
Technical support specialist job in McAllen, TX
We are looking for a skilled Network Technician to undertake tasks of network development and maintenance. You will be responsible for designing the network in ways that optimize its performance.
The ideal candidate will be a competent individual with a great passion for technology. An analytical mindset will be essential for effective troubleshooting and improving the network's functions.
The goal is to create and sustain a well-functioning and reliable network to ensure the unobtrusive operation of the business.
Responsibilities
Design and install well-functioning computer networks, connections and cabling
Perform troubleshooting to system failures and identify bottlenecks to ensure long-term efficiency of the network
Inspect LAN infrastructure and fix minor or major problems/bugs
Test and configure software and maintain and repair hardware and peripheral devices
Evaluate network performance and find ways of improvement
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Do regular data backups to protect the organization's information
Provide technical direction to co-workers on the computer and network usage and offer comprehensive advice and instructions
Requirements
Proven experience as a network technician or relevant position
Outstanding diagnostic, problem-solving and analytical skills
Good communication skills
Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
Hands-on experience with common software and hardware
CCENT/CCNA qualifications are strongly preferred
BSc/BA in computer science, computer engineering or relevant field
Network Technician I
Technical support specialist job in La Joya, TX
Job Title: Network Technician Wage/Hour Status: Non-Exempt Reports to: Director of Technology Pay Grade 6: Administrative Support Pay Plan Instructional Technology Resources
District Primary Purpose: To assist and promote La Joya ISD in implementing a rigorous curriculum/instructional program that supports student success and achievement.
Department Primary Purpose: Responsible for first level campus and district support in the installing, maintaining, troubleshooting and resolving of problems with district computers and networks.
Qualifications:
Education/Certification: High School Diploma
N+ or A+ Certification Preferred
Associates Degree preferred
Experience/Knowledge: Knowledge of diagnosing and resolving equipment and software related problems
Knowledge of computers, networks, and related software
Knowledge of LAN network design and installation
Ability to analyze and resolve computer network problems
Good organizational, communication, and interpersonal skills
Ability to work with multiple operating system and network protocol
Major Responsibilities and Duties:
* Troubleshoot and resolve minor Local Area Network (LAN) server problems and hardware, software, and/or configuration problems.
* Upgrade and install network computer hardware and software to include building new servers and scheduling server down time.
* Perform network maintenance tasks such as backups, statistical reports, file restoration, and equipment replacement.
* Write requisitions for parts, repairs, and supplies.
* Complete computer and network repairs on-site when possible.
* Transport equipment to and from school and repair location.
* Administer periodic preventive maintenance on computer equipment
* Assist Network Administrative Specialist in maintaining hardware inventory, repair inventory and maintenance records.
* Assist Network Administrative Specialist in performing yearly physical inventory of all district microcomputer equipment.
* Assist Network Administrative Specialist in the installation of microcomputer and networks.
* Assist Network Administrative Specialist in the implementation of computer-based instructional project(s).
* Train and certify on new technology as appropriate.
* Perform other duties as assigned.
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbally and written); ability to use and repair computer; ability to maintain emotional control under stress; ability to read architecture blueprints and network layouts; ability to utilize organizational skills; ability to use and learn from technical self-pace pre-certification courses.
Physical Demands/Environmental Factors:
Occasional and irregular hours; frequent and repetitive hand motions; some district wide travel; frequent standing, stooping, bending, kneeling, pushing, pulling, some lifting up to 50lbs may be required.
POSITION WORKING DAYS: 226 Days
IT 1st line Engineer
Technical support specialist job in Solis, TX
Team Description & Purpose of Role: The IT 1st line Engineer is responsible for Global end-user support and maintenance of various desktop/infrastructure related systems and processes including Windows domains and phone systems and devices. Job Responsibilities:
* Provide technical support to users via ticket system, phone calls, chat, emails and covering hardware and software products
* Troubleshooting, imaging, install, maintain, upgrade, and configure company-wide systems and programs as needed to support the needs of the organization
* Provision equipment (laptops, desktops, accessories, etc.) for new hires, and configuring equipment.
* Manage user and computer accounts Active Directory, Email, AutoPilot, O365, VPN.
* Work closely with the Networking team to resolve various network connectivity issues
* Understand about ITIL or similar methodology will be considered as advantage
* Miscellaneous IT related tasks, assigned as needed by manager
Experience Required:
* Windows 11 / MacBook OS and Microsoft product 1st line troubleshooting
* Knowledge and interest at least in one of the following areas: Active Directory, Exchange, Teams, Office 365, End-user OS (Windows & Mac),
* Good Network skills - TCP IPv4, IPv6, DNS, DHCP, Routing etc.
* Strong command of English language, written and spoken
* Strong hardware knowledge of PCs, laptops etc.
* Strong configuration knowledge of MS Office, Laptops and Desktops
* Strong sense of urgency and problem-solving skills
Other Specifications:
* Team worker with good communication skills
* Responsible, motivated, mobile and flexible
* Able to learn and adapt in rapidly changing environment
* Professional and customer focused work ethic (role will entail having to interact with key senior management)
* Flexibility in working hours - often providing cover until 7pm, but also must be flexible in terms of hours of work around the needs of the business
* Capable of lifting and moving PCs, IT equipment etc.
* Fluent English language skills essential
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