Technical support specialist jobs in West Lafayette, IN

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE, the world's leading state-of-the-art testing facility. LOCATION: Onsite Westfield, IN HOURS: 6:00 AM - 3:00 PM RESPONSIBILITIES: * Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. * Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. * Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. * Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . * Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. * Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. * Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: * Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. * 1-3 years of experience in IT support or related roles. * Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . * Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. * Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. * Superior customer service skills, demonstrating professionalism, patience, and responsiveness. * Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. * Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: * Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. * Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. * Prior experience working in a manufacturing environment and understanding of production concepts and principles. * Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: * Team Member Ownership/ESOP * Healthcare, vision, dental options * Long and short-term Disability insurance * Ten (10) paid holidays. * Two (2) IMMI Serves volunteer days per year. * Onsite Wellness Clinic * Generous Paid Time Off * 401k * Tuition Assistance

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Desktop Support Specialist Purdue University - Purdue IT Bring your technical expertise to a place where innovation meets purpose. At Purdue University, every role contributes to something bigger-empowering discovery, advancing learning, and shaping a better future. As a Desktop Support Specialist, you'll coordinate and deliver technology support that keeps our faculty and staff connected and productive. You'll oversee the installation, upgrade, and use of hardware, software, and peripheral devices, while helping develop and implement new IT solutions that enhance teaching, research, and administrative activities. Working as part of a collaborative Information Technology team, you'll provide responsive, hands-on service and find creative ways to improve end-user experiences. This is an opportunity to grow your technical skills in a dynamic academic environment where your work directly supports world-class research and education. Responsibilities: * Coordinate and provide desktop and technical support services for faculty and staff. * Install, upgrade, and maintain hardware, software, and peripherals. * Troubleshoot issues and provide proactive solutions to enhance user productivity. * Partner with IT colleagues to develop and implement innovative technology improvements. * Support academic, instructional, and administrative technology needs. What You'll Bring: * Strong technical and troubleshooting skills across operating systems and hardware platforms * Excellent communication, teamwork, and problem-solving abilities * A customer-focused approach with an interest in driving continual improvement What We Offer: Join a community that lives its values-excellence, integrity, inclusion, and growth. At Purdue, you'll find opportunities to learn, collaborate, and innovate while making an impact that extends far beyond campus. This day position is onsite at the West Lafayette campus. What We're Looking For Education and Experience Required: * Associate degree in Computer Science, Computer Technology OR a related field of study * Two (2) years of IT desktop support or related IT experience * Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software * Consideration will be given to an equivalent combination of related education and required work experience Skills Needed: * Expansive knowledge of one of the following operating systems (Apple and Microsoft Windows), as well as PC hardware networking * Apple software/hardware and A+ certification preferred or the ability to earn certification within the first six months of employment is required * Knowledge of personal computer, network, server and office productivity technologies * Capable of providing quality end-user support and training with patience and consideration of others * Clear and effective verbal and written communications skills. Good interpersonal skills * Demonstrated ability to troubleshoot hardware and software problems on desktops * Knowledge of computer networking concepts including IP networking and firewalls * Ability to: * plan, organize and prioritize workloads, manage details of multiple projects simultaneously, and work within a team environment * complete projects within deadlines * lift and carry 10-25 pounds frequently and 40 pounds occasionally Preferred: * Basic understanding of Microsoft Active Directory management including group policy * Ability to navigate collections and packages via SCCM * Previous academic support is strongly preferred * Knowledge of: * workstation/user administration within a LAN environment * web design and maintenance desirable * multiple operating systems Additional Information: * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible for Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days Career Stream Administrative and Operational Support 4 * Pay Band S055 * Job Code #20003372 Career pathmaker: ****************************************** Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 12/9/25

Job Description Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Job Title: IT Support Specialist Department: IT We are seeking a dedicated IT Support Specialist to join our team. This role is crucial in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. The ideal candidate will be responsible for handling L1 and L2 helpdesk tickets, managing laptop systems primarily through InTune, and contributing to lower-level IT projects. OVERALL RESPONSIBILITIES IT Support (80%) • Provide first and second-level support for IT-related issues. • Respond to and resolve helpdesk tickets in a timely manner. • Troubleshoot hardware and software problems. • Assist with user account management and access issues. • Document and track issues and resolutions. Systems Management (15%) • Manage and maintain laptop and application management using InTune. • Ensure compliance with company policies and security standards. • Perform regular updates and maintenance of desktop systems. • Assist in the deployment and configuration of new hardware and software. IT Projects (5%) • Participate in IT projects as assigned. • Collaborate with team members to implement new technologies and solutions. • Provide support for IT initiatives and improvements. KNOWLEDGE & SKILLS REQUIREMENTS • Bachelor's degree in Information Technology, Computer Science, or a related field. • 5-7 years experience in IT support or a similar role. • Familiarity with helpdesk ticketing systems and remote support tools. • Experience with InTune and cloud-based desktop systems management • Strong troubleshooting and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. PRIMARY TOOLS AND TECHNOLOGIES: • InTune for endpoint management. • Meraki for network management, including firewalls and WiFi. • Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams) for productivity and communication. • Box & OneDrive-SharePoint for cloud storage and secure file sharing. WORK CONDITIONS • Hybrid position with extended periods of time in front of a computer Why work for Storage Solutions - A Jungheinrich Company? Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values. We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes. Additional Benefits • Competitive Salary and Bonus Structure • Generous Paid Time Off • Medical, Dental, and Vison Benefits • 401K with Company Match • Company HSA Contribution • Professional Growth Opportunities

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR U1w8ffKzgy

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. Position is available in 3-different locations: Brooks, KY, Columbus, OH and Whitestown, IN. Work Complexity: * Provides complex maintenance and support for endpoint devices * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead Primary Duties and Responsibilities: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements * Provides feedback regarding requirements and provides recommendations Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups * Provides input to cost/time estimates * Documents discussion and agreements Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints * Plans and schedules the installation and deployment projects * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications * Submits or updates configuration items within management tools * Develops and documents procedures for performing configuration changes, updates and upgrades Testing: * May participate in the unit testing for new deployments or new components and remediates problems * Provides feedback or remediation approaches on new software performance and testing Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems * Creates temporary solutions until permanent solutions can be implemented * Coordinates the resolution of escalated application, hardware and software problems * Ensures that all technical resources are available for meetings that include video conferencing * Documents and reviews solutions to common problems and responses for frequently asked questions Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed Research/Evaluation: * May participate in R&D POC efforts * May provide recommendations per customer feedback Policies, Procedures, and Standards: * Adheres to policies, procedures and standards * Makes suggestions for policies and procedures and standards for Endpoint operational processes Inventory/Asset Management: * Supports IT inventory/asset management processes Training: * May provide on-the-spot training to end users * Identifies end-user training needs * Participate in the development of training materials, as needed Coaching/Mentoring: * Provides coaching and guidance to team members Required Skills and Qualifications: * Bachelor's Degree in Computer Science, certifications or equivalent work experience * Typically has 3-5 years in functional position or related work experience, education or training Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. Position is available in 3-different locations: Brooks, KY, Columbus, OH and Whitestown, IN. Work Complexity: * Provides complex maintenance and support for endpoint devices * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead Primary Duties and Responsibilities: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements * Provides feedback regarding requirements and provides recommendations Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups * Provides input to cost/time estimates * Documents discussion and agreements Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints * Plans and schedules the installation and deployment projects * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications * Submits or updates configuration items within management tools * Develops and documents procedures for performing configuration changes, updates and upgrades Testing: * May participate in the unit testing for new deployments or new components and remediates problems * Provides feedback or remediation approaches on new software performance and testing Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems * Creates temporary solutions until permanent solutions can be implemented * Coordinates the resolution of escalated application, hardware and software problems * Ensures that all technical resources are available for meetings that include video conferencing * Documents and reviews solutions to common problems and responses for frequently asked questions Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed Research/Evaluation: * May participate in R&D POC efforts * May provide recommendations per customer feedback Policies, Procedures, and Standards: * Adheres to policies, procedures and standards * Makes suggestions for policies and procedures and standards for Endpoint operational processes Inventory/Asset Management: * Supports IT inventory/asset management processes Training: * May provide on-the-spot training to end users * Identifies end-user training needs * Participate in the development of training materials, as needed Coaching/Mentoring: * Provides coaching and guidance to team members Required Skills and Qualifications: * Bachelor's Degree in Computer Science, certifications or equivalent work experience * Typically has 3-5 years in functional position or related work experience, education or training Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation

Job DescriptionDescription: Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements: Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

located in Lafayette, Indiana In this role you will: located in Lafayette, Indiana In this role you will: Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. • Directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes. • Directly responsible for configuration and installation of client workstations. • Will confer with clients to resolve complaints on technical issues. • Will ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. • Will be on-call 24/7 for technical problems related to customer and/or internal problems. • Prepare and maintain written operations manual(s) as pertains to the technical support. • Complete one (1) blog entry every two weeks for Abstract's web site. • Ensure the internal organizations backups are routinely completed and schedule test restores of the data to verify integrity. • Ensure the core IT infrastructure of the internal organization is in peak condition in relation to security and operations. • Must have text message and email capable mobile phone. • Regular attendance is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. • Work cooperatively with other employees to further the mission of the organization and achieve its goals. • Drive or arrange to independently transport self to and from tech calls or other meetings at client locations.

Our true differentiator in the market is exceptional technical support/customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our outside customers -- end users and sign technicians -- with installation, service, maintenance and software operation assistance and training as part of the technical support helpdesk, utilizing an extensive knowledge base and hands-on training with our team. This is not a "customer service" CSR role in the traditional sense, as it is far more technical in nature; however, customer service is the critical focus of this helpdesk technician position. Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation. * Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat. * Perform other various special software and engineering assignments or duties as required. * Occasional weekend duties, such as providing on-call or remote weekend helpdesk support. * Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training. Required Qualifications/Skills * Solid understanding of basics of networking (not simply computer operation) is required. * Basic understanding of electronics - including college coursework * NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) * Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally * IT/software/computer phone support * Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills Required Education and Licensing * Pursuing an AA/AAS/AS degree in technical field (or military equivalent) minimum * Pursuing a BS in EE, EET, CE, ECE, MIS or IT or similar technical field strongly preferred. * Must have been enrolled full-time for the current semester, new graduates are still eligible for this position * Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. * Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered

Job Description Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company's dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level III Experience - A minimum of five years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $63,000 - $78,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

In this role you will: - Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. - Develop and implement effective documentation and procedures for the repair or setup processes. - Ensure that established technical goals are met or exceeded. - Responsible for configuration and installation of client workstations. - Confer with clients to resolve complaints on technical issues. - Ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. - Be on-call 24/7 for technical problems related to customer and/or internal problems. There is an On-Call rotation between technicians. - Prepare and maintain written operations manual(s) as pertains to the technical support. - Complete one (1) blog entry every two weeks for web site. - Regular attendance and punctuality is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. - Work cooperatively with other employees to further the mission of the organization and achieve its goals. - Be able to drive or arrange to independently transport self to and from tech calls or other meetings at client locations. - Have the capability to receive text messages and company email account on mobile phone. - Perform all other essential functions as assigned by the Quality Team.

Evening Building Support Specialist Purdue University -Indianapolis Campus Purdue University is looking for an Evening Building Support Specialist to help maintain the safe, functional, and welcoming spaces that make our vibrant campus work for students, faculty, and visitors alike. In this role, you will take ownership of evening building operations-overseeing safety compliance, coordinating campus service needs, and delivering high-quality customer support within assigned buildings. You will serve as the central liaison between building occupants and service units such as Facilities Operations, Safety and Security, and Environmental Health and Safety. Through clear communication and responsive action, you will help ensure our facilities operate smoothly and safely during evening hours. Your work contributes to Purdue's mission of advancing learning, discovery, and engagement by creating an environment where every member of our community can thrive. You will play a key role in both proactive planning and real-time problem solving, fostering strong connections across departments while promoting operational excellence and care for the campus experience. At Purdue, you'll be part of a community that values growth, collaboration, and impact. Here, your efforts contribute directly to a campus designed for innovation and belonging. This position will start as an evening shift role, Monday - Friday, 2pm - 10pm, during the training period. Once training is completed, this position will shift to include weekends. About Us When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation. What We're Looking For Education and Experience Required: * Bachelor's degree required * An equivalent combination of education and experience will also be considered Preferred: * Experience working in a university or large institutional setting preferred but not required Skills Needed: * Strong interpersonal and communication skills; ability to interact professionally with diverse building occupants and service teams * Proven ability to manage multiple priorities, solve problems, and respond quickly to building needs * Attention to detail and strong organizational skills for tracking work orders, inspections, and communications * Basic understanding of building safety standards, OSHA compliance, and emergency preparedness * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort using digital tools for reporting and communication * Ability to work independently while coordinating with cross-functional teams * Commitment to excellent customer service and continuous improvement of the campus environment Additional Information: * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Exempt (Not Eligible for Overtime) * Retirement Eligibility: Defined Contribution Waiting Period * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days Career Stream Professional 1 * Pay Band S055 * Job Code #20002067 Career pathmaker: ****************************************** The anticipated annual salary for this position is $50,000 commensurate with the candidate's education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience. Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 11/20/25