Technical support technician jobs in Noblesville, IN - 380 jobs

CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices. Responsibilities Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R) Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness Minimum Requirements Bachelor's degree in Finance, Accounting, Information Systems, Business, or a related field 5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment Deep understanding of DAI functional modules and their integration with federal financial workflows Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes Ability to analyze financial data from DAI and translate system outputs into actionable insights Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms Strong written and verbal communication skills, with the ability to brief senior stakeholders Excellent organizational and problem-solving skills U.S. Citizenship required; ability to obtain a security clearance Creativity and adaptability in problem-solving Ability to work with clients to understand their needs Professional presence Preferred Skills Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems Experience with workflow optimization, process mapping, or financial system modernization efforts Demonstrated ability to work independently and within a high-performing, multi-disciplinary team Strong customer-service orientation and confidence engaging with government clients Ability to work in a team environment, as well as independently Strong customer and vendor relationship skills Demonstrated ability to comply with data standards and policies Motivation to learn new technologies and methodologies that demonstrate value Past experience working with a federal agency / state or local government agency Department of War experience is a plus! About CSCI CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed! At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again! Benefits of Working at CSCI Competitive salaries Generous Paid Time Off (PTO) package Paid holidays aligned to the Federal calendar Full health benefits including medical, dental, vision, and life insurance 401(k) retirement plan Team building events Professional development support Legal CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team. E-Verify CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit********************* California Consumer Privacy Act (CCPA) Notice As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA). This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations. By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant: Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process. Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process. Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies. Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law. For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team. Disclaimer The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.