Telephone clerk vs clerk

The differences between telephone clerks and clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone clerk and a clerk. Additionally, a telephone clerk has an average salary of $34,549, which is higher than the $31,163 average annual salary of a clerk.

The top three skills for a telephone clerk include customer service, inbound calls and computer system. The most important skills for a clerk are basic math, math, and data entry.

Telephone clerk vs clerk overview

	Telephone Clerk	Clerk
Yearly salary	$34,549	$31,163
Hourly rate	$16.61	$14.98
Growth rate	-	-5%
Number of jobs	66,738	80,311
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 33%
Average age	42	47
Years of experience	2	2

Telephone clerk vs clerk salary

Telephone clerks and clerks have different pay scales, as shown below.

	Telephone Clerk	Clerk
Average salary	$34,549	$31,163
Salary range	Between $24,000 And $49,000	Between $24,000 And $39,000
Highest paying City	-	Washington, DC
Highest paying state	-	New Hampshire
Best paying company	-	University of Massachusetts Boston
Best paying industry	-	Health Care

Differences between telephone clerk and clerk education

There are a few differences between a telephone clerk and a clerk in terms of educational background:

	Telephone Clerk	Clerk
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 33%
Most common major	Psychology	Business
Most common college	-	Western Carolina University

Telephone clerk vs clerk demographics

Here are the differences between telephone clerks' and clerks' demographics:

	Telephone Clerk	Clerk
Average age	42	47
Gender ratio	Male, 32.6% Female, 67.4%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 13.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 6.4% White, 56.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between telephone clerk and clerk duties and responsibilities

Telephone clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Contact clients to verify directions to delivery location and enter information into AS400 database for drivers.
Assist patients with alternative insurance options; providing them with information regarding benefits and assisting them with processing their paperwork.
Perform auto body repairs and troubleshot mechanical, hydraulic, and electrical problems utilizing computerize diagnostic equipment.

Clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Manage orthopedic accounts regarding payment posting through IDX medical systems.
Administer financial bookkeeping by way of QuickBooks.
Bank reconciliation in QuickBooks and assist bookkeeper when need.
Maintain a high level of confidentiality as required by HIPAA.
Call DMV's and dealerships when liens are not perfect.

Telephone clerk vs clerk skills

Common telephone clerk skills

Customer Service, 39%
Inbound Calls, 17%
Computer System, 13%
Customer Calls, 12%
Transferring Calls, 11%
Telephone Calls, 8%

Common clerk skills

Basic Math, 18%
Math, 10%
Data Entry, 10%
Customer Service, 9%
Cleanliness, 8%
POS, 5%