Telephone clerk vs clinic receptionist

The differences between telephone clerks and clinic receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone clerk and a clinic receptionist. Additionally, a telephone clerk has an average salary of $34,549, which is higher than the $31,647 average annual salary of a clinic receptionist.

The top three skills for a telephone clerk include customer service, inbound calls and computer system. The most important skills for a clinic receptionist are patients, customer service, and medical terminology.

Telephone clerk vs clinic receptionist overview

	Telephone Clerk	Clinic Receptionist
Yearly salary	$34,549	$31,647
Hourly rate	$16.61	$15.21
Growth rate	-	-
Number of jobs	66,738	93,243
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 32%
Average age	42	42
Years of experience	2	2

Telephone clerk vs clinic receptionist salary

Telephone clerks and clinic receptionists have different pay scales, as shown below.

	Telephone Clerk	Clinic Receptionist
Average salary	$34,549	$31,647
Salary range	Between $24,000 And $49,000	Between $26,000 And $37,000
Highest paying City	-	Oxnard, CA
Highest paying state	-	Alaska
Best paying company	-	Emanate Health
Best paying industry	-	Education

Differences between telephone clerk and clinic receptionist education

There are a few differences between a telephone clerk and a clinic receptionist in terms of educational background:

	Telephone Clerk	Clinic Receptionist
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 32%
Most common major	Psychology	Business
Most common college	-	-

Telephone clerk vs clinic receptionist demographics

Here are the differences between telephone clerks' and clinic receptionists' demographics:

	Telephone Clerk	Clinic Receptionist
Average age	42	42
Gender ratio	Male, 32.6% Female, 67.4%	Male, 8.5% Female, 91.5%
Race ratio	Black or African American, 13.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 6.4% White, 56.2% American Indian and Alaska Native, 0.9%	Black or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone clerk and clinic receptionist duties and responsibilities

Telephone clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Contact clients to verify directions to delivery location and enter information into AS400 database for drivers.
Assist patients with alternative insurance options; providing them with information regarding benefits and assisting them with processing their paperwork.
Perform auto body repairs and troubleshot mechanical, hydraulic, and electrical problems utilizing computerize diagnostic equipment.

Clinic receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Perform all assign tasks relate to admitting patients, discharging patients, laboratory, radiology, and respiratory services.
Schedule radiology exams for patients.
Schedule appointments, register new patients, update patient demographics, and provide comprehensive information.
Record physician orders on patients' charts in hospital MediTech computerize charting system.
Collect and verify patients' identity and insurance information and enter it into the MEDITECH system.

Telephone clerk vs clinic receptionist skills

Common telephone clerk skills

Customer Service, 39%
Inbound Calls, 17%
Computer System, 13%
Customer Calls, 12%
Transferring Calls, 11%
Telephone Calls, 8%

Common clinic receptionist skills

Patients, 31%
Customer Service, 9%
Medical Terminology, 7%
Phone Calls, 7%
Appointment Scheduling, 5%
Patient Appointments, 4%